Diem N was so wonderful in responding to me about the problems I was having with my nails and when…read moreI stopped by the shop, she took the time to consult with me and help me to understand the difference and I really appreciated that. I stayed and got my nails fixed and made my next appointment. I believe I found my new nail salon and tech

Lyn is amazing. Great attention to detail &very friendly! Go see her…read more Recommend !!!!!!!

Great little nail shop! I didn't have an appointment, but they fit me in in 15min…read more Clean and refreshing. Staff used very good policy to keep the area clean and followed very clean procedures offering hand sanitizer and washing their hands. Friendly staff and efficient service. I got a gel manicure. Harley was simply amazing, so nice and good at her job! I will return for other services. The ambiance was inviting and friendly. I love the personal touch of offering coffee and snacks. Such a great nail shop.

I've been looking for a new salon and ended up coming here twice in less than a week. They're truly…read moreamazing, so kind and accommodating. The complimentary drinks were such a nice touch and really set this place apart. It's the perfect spot to get your nails done while enjoying a latte or another beverage. I got a pedicure my first visit, then builder gel cat eye nails the second time, and I'm obsessed with both. I'll definitely be back for a fill. So happy to have found a salon that works for me in Short Pump. Highly recommend, it's worth every penny!

Super friendly super quick love it, i wanted this simpled design btw…read moreclean place also

I walked in on a Tuesday and was greeted the moment I walked in. I was a walk in around 10:30am…read moreand was immediately asked what service I was looking for. Once we discussed; I was told which station to sit at and who my tech would be. I was then asked to wash my hands before seating. That in itself got them five stars. I loved the cleanliness of the salon but also what the expected of patrons. John was my nail tech and is fantastic! His customer service; the way he walks you thru your service to make sure everything is to your liking. He is a total package! He made sure every step of the way I was satisfied and he was hilarious. A lot of times when you go to the nail salon there is not much conversation between you and your tech but I can't wait to go and speak with john again. My price was fair and they even offer a discount to those who paid in cash. They do ask that tips for your service be paid in cash. Overall this was a great place. Prices; techs; speed of service everything was great. Plenty of parking and it's right in innsbrook so you get to miss the Shortpump traffic. I will definitely be returning.

I visited Tips'N Toes for the first time on Saturday…read more Firstly, the ambiance of the location was very serene and inviting. I created an appointment, however, I unfortunately chose a "gel manicure" instead of the correct "acrylic-full set" that I usually get. Definitely a mistake on my end, however, the nail technician was able to explain to me the error in my booking and how she does not work with acrylic. I instead opted to have my daughter get her nails and toes done. The process was very easy and Vladlena made sure that she was comfortable, however, by the time I got in the car my daughters toe-nail polish was coming off and by the time I got home she only had polish on 4/10 fingers which was a huge disappointment due to the fact that my daughter was very excited to get them done. Moving forward, I really hope this issue can be rectified.

I'm almost a year now without a manicure that chipped, pulled or didn't last me at least 4 weeks!read more

I LOVE this nail salon. After going to another place for a year (not going to mention the name,…read morewant to keep it positive) I started to not like the quality after too many negative experiences. So I checked Yelp and found this place which is a little farther from home. I am so glad I came here. The salon is perfectly appointed and comfortable. They offer many different kinds of services and will tailor to your needs. Oh, they also offer a courtesy glass of champagne or wine along with a fruit, cheese and cracker plate!! Come here if you want to feel like you are a millionaire. Come here if in fact you are a millionaire. *cue Travie McCoy and Bruno Mars*

They got me right and I showed them the picture Amy did a great job she was very friendly and and…read moreneat with her nail art I will be back I was very clean inside the have refreshments and they were very welcoming

Denise is the BEST in Richmond! After going to a ton of different nails salons in the Richmond…read morearea, I'm SO happy that I found Denise! Denise is super meticulous and she ensures every manicure and pedicure is perfect. She has so many colors to pick from - and she always has the newest nail color lines available (OPI and Essie). Also, she makes sure everything is super clean and sanitized. I couldn't be happier! Her schedule does fill up quickly, so make sure to schedule your appointment in advance.

Super nice people and great service. The owner is very customer centric and works too. Great place…read morefor guys to come get pedicures and manicures too.

I wanted a French Manicure with dip powder and a skinny white line. The service was great and my…read morenails are the best they have ever looked with a dip manicure.

Best salon in Richmond. Everyone is so sweet and Chanel does my nails so amazing every time. We go…read moreonce a month and the builder gel holds up so nicely. My boyfriend gets a pedicure and it's so worth it !

I go to another salon for my nails, and have been for years. However I wanted to try a pedicure at…read morethe highly rated Sokha's. I went twice - each time, the owner (or manager, not sure which) repeatedly try to upsell me on different services. The most recent time, she even asked to see my nails and proceeded to criticize them - calling them uneven, and telling me she would teach me how to be picky. It was highly unprofessional and made me feel very uncomfortable. The irony is, my pedicure was even more 'uneven' than my nails - and they chipped within the week. Even after I had made it clear I was not there to receive a manicure, they tried to upsell my pedicure multiple times. It seems that no matter how much money you plan to spend here, it's never enough.

After trying "boutique" nail salons in the city, I found Sarah Nails through a friend and have…read morenever looked back. The salon itself is very clean and the staff is always welcoming, never rushing me to pick a color, and always accommodates a last-minute appointment or walk-in! I always opt for a gel manicure and it lasts much longer than my experiences at trendy salons in the fan & they even offer some of the same organic polishes if you choose to go that route. If not, I also love this salon as it's never overpowering/smelling of chemicals. The snack and drink bar is a nice touch and the prices are very reasonable ($30 for gel manicure or regular pedicure). Just remember to bring cash for a tip!

On July 30. The man giving my pedicure was not a good…read morechoice-my only choice. Before he painted my toes I thought I could see dirt under my nails ...A lot! What was he doing? He did not communicate well, as if I was bothering him. I was with my children so I didn't complain but I'd never go back! Paint job was mediocre, 1light coat only and I already need painting!

Unfortunately we won't be going back to this nail salon. My daughter typically had used Brenda (we…read morehad been twice before ). I called to make appointment with Brenda so my daughter could get 3d flower designs for our upcoming vacation. Was told Brenda was on vacation but Kim could do 3d design. So booked with Kim (and I did ask 3x when making appointment about the 3d design ) and the gentleman on the phone assured me. Well we got to the appointment and NOPE Kim could not do the 3d design and none of the technicians could either. They lied to me to get that booking knowing they could not accommodate our request. Sadly we will never return !

I decided to try this nail shop, because my usual was closed. Paid $70 for what feels like…read moreabsolutely NOTHING, the insane up charge for gel polish aside, the actual pedicure was ridiculous, took all of 2 minutes for the "callus remover" I paid for, no massage, no lotion, she gave me a hot towel, but all she did was wipe my legs with it. My feet feel harder than they did when I came in, this was the WORST pedicure I've ever gotten. I wish I never wasted my money here, I could've just thrown my money out the window on the highway for what I got.