Exceptional service from start to finish!…read more Working with Lauren was an absolute pleasure. She was incredibly responsive, professional, and went above and beyond to help me find the perfect rental. From our first conversation, she listened carefully to my needs and budget, then presented me with several great options that matched exactly what I was looking for. The entire process was seamless - she handled all the paperwork efficiently, communicated clearly at every step, and made what could have been a stressful experience completely stress-free. Her knowledge of the local market and attention to detail really stood out. Even after securing the rental, she continued to be available for any questions I had. If you're looking for a property manager who truly cares about their clients and delivers outstanding results, I can't recommend her enough. Five stars without hesitation!

If you're looking for a property manager who's not only on top of every detail but also fiercely…read moreprotective of your investment, Lauren is the one you want in your corner. She's smart, responsive, and knows her stuff inside and out. From handling difficult tenants to navigating complex property issues, Lauren brings a level of professionalism and confidence that instantly puts you at ease. She doesn't back down from challenges--and somehow still manages to make you feel like you're her top priority. Truly a powerhouse in the property management world!

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

Awesome bunch of people dealing with the difficult job. Renters are a different breed unto…read morethemselves and think they're entitled to so much that they are actually not. The Sirott folks do a very good job handling this issue.

When requesting maintenance on the portal it can take 4-6 weeks or more to address any issues with…read moreproperty that need fixing. Very poor management by new property manager Knakalia. Tenants parking in different parking spaces and allowing guests to also park anywhere and or at emergency parking space. Packages being stolen from none other than the own tenants when packages are left at mailboxes. This is unacceptable behavior but management does nothing.

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

I love my property Mgmt...They are the BEST....They are understanding & very caring....We have been…read morewith them at the same property almost 9 years...

Cornerstone was a fantastic property management company that was very pleasant to work with during…read moreour few years of renting. We always received timely responses and everything was fixed as fast as possible. Reading other reviews there must be a mix up with some other company as we have received nothing but fantastic service. We even had them broker our first home purchase and they were 100% transparent through and through to make a fair and equitable deal for all parties and the fees charged were exceptionally fair and reasonable! If you're looking for a rental or have a property you want to rent I'd definitely give them a call again. They've earned my trust and it would be a pleasure to do business with them again, very hard to find people with true integrity these days and I can say Cornerstone Property Management has it!

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Our experience with Astrid and Joe went smooth. It's never easy starting a new chapter in life, new…read morecity new home etc. I have to say Astrid and Joe nailed it right away with what we were looking for our family. They answered all of our questions and doubts as true and honest as it gets. They explain the whole process and are with you every step of the way. Thank you for trusting In us like we trust your team. If you're looking for a nice home with a smooth & professionalism process Contact team Joe & Astrid.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

Professional and thorough. Great overall experience and I would definitely recommend them.read more

Do not do business here they dont do there jobs . 9 months my property sat vacant . My property was…read morerented in 2 weeks after doing it myself . They will not show a property unless you fill out an application first . They will not use social media to advertise because they thinks its beneath them and brings unqualified renters.

In 2019, I so desperate to find a place, was living in Adalanto and working in San Bernardino, CA,…read moreand came across Ms. Beth, who saw through me and trusted her gut and rented me a place, and I am so grateful for her kindness, love and attention, she is a great property manager. She has also linked me to jobs, she's the best.

I used Beth for years to locate places to rent for me. She was always very nice and always managed…read moreto get me into a great place that fit my criteria.

I would like to come on here and say thank you to the ladies at Investors Trust. Thank you for…read morealways sending maintenance out so fast and alway being so helpful and KIND!!!! Would rate you ladies, 100 stars if I could!!!

Horrible management company they take your information into a data base, and deny your application…read moreand they keep all your data! BEWARE THEY WILL JUST TAKE YOUR APPLICATION FEE & DON'T DISPOSE OF YOUR DATA!