MGR Property Management: Where Exceptional Customer Service is the Norm…read more MGR Property Management and their team is synonymous for reliable, attentive, and knowledgeable. Their staff should be praised for their exceptional service, responsiveness, and flexibility in addressing their needs. Annette is blessed with the skills to listen to concerns and take swift action to solve problems. We all appreciate her dedication and the hassle-free experience she provides. Her and her team at MGR are deserving of all recognition they receive for exceeding expectations, working after hours, and providing a personable experience that makes us residents feel valued. They have the expertise and friendly demeanor that creates a positive experience for all of us. Not to mention the open communication channels, email follow-ups, and clear updates throughout our interactions. We treuly appreciate it. We are at ease knowing our issues are being addressed. Annette sets a high standard for the industry. I only wish other property managers were just like her.

MGR Property Management, formerly known as Whitestar Management, is by far the worst property…read moremanagement company I have ever dealt with. As a homeowner, I pay hundreds of dollars each month for their "management" and HOA services, yet I receive little to no support. I live a quiet life and simply expect my front yard to be maintained, as covered by the HOA fees. However, every time I submit a landscaping request, it gets ignored, closed without resolution, or met with vague responses that offer no real assistance. For example, the front of my home has had dead plants for nearly a year. (12 months) The landscapers removed them but never replaced them, leaving empty holes in my yard. The irrigation system is also faulty--some nozzles don't work, others barely drip water, and some are completely blocked by rocks. Despite multiple requests, nothing has been done. I have never missed or been late on an HOA payment, yet my simple requests for basic maintenance go unanswered. In the four years I have owned this home, the community has gone through at least five different property managers, which speaks volumes about the turnover and lack of consistency. I strongly advise against working with this company! Save your money and choose a management company that actually supports its homeowners and takes their concerns seriously. _______________________________________________________________________________ I have already communicated with the Director multiple times via email and phone, as well as with several individuals from the company, including the community manager and assistant community manager. Unfortunately, no resolution, assistance, or support has been provided. The only request I am making is for the missing plants in front of my home to be replaced, as outlined in the bylaws and CCRs (Exhibit C, Section 1.7), which state that the Association is responsible for maintaining front yards, including landscaping. My request has always been simple and remains the same. I am readily available by phone or email, yet no one has made an effort to provide homeowner support or reach out to resolve this matter.

I live at the Del Capri apartments in Baldwin Park. Owed by LRS Management. I want to show the good…read morejob they did on the Pool in time for Memorial day weekend. More trash in the pool, than the Dumpster right now! Wish I could add a pic! Ugh!!!

I do not recommend this company, they are extremely unprofessional and unorganized! When we…read moreenlisted our home for rental with them (Dwayne Wilson) was given a alarm code at time of showing he entered the wrong code police came out to the property and he refused to pay the fees! I hope to save someone else in the future the huge headache it is to deal with this company! The house has been rented for 2 months now and we have still not seen any $ from them! I call & i get a text back! Ridiculous!

Top-Notch Property Management! I've been using Ron and his team to manage several of my rental…read moreunits, and they have been absolutely great to work with. They are real pros, know the market inside and out, and handle everything smoothly. Plus, having a local brick-and-mortar office right on Route 66 is a huge plus for clear communication and easy drop-ins. If you need a management team you can actually trust, look no further.

I have been collaborating with Ron and Sandra for more than 3 years, they al strive for excellence…read moretaking car of my need regarding my properly, every year they will do property check for me, overall I am very happy and i am considering more collaboration with them! I would highly recommend reaction property!

One of the most frustrating experiences working with a property manager I have ever had...We needed…read moreto move immediately due to maintenance emergencies at our old unit. We appreciated that the company set up a quick tour for us because we were in need of a quick move. Anita was very helpful during this time. She told us that there were no applicants and if we applied that day, we would be considered. We looked at Yelp reviews prior and were eager to work with Simon (property manager on listing) because of all the great reviews. Simon was EXTREMELY unprofessional in communications after the tour. He did not answer the phone and was extremely hard to reach. It was clear that we were neither important to him nor desirable candidates, despite performing above and beyond all listed application criteria. Our credit was never run, despite Simon telling us it would be, and we were strung along for over a week with minimal communication. We asked for an explanation for the denial after being told that they went with someone else, and we were not provided with one. Unsurprisingly, we did not even receive a response. To top it all off, the property was re-listed on Zillow a few days later... At this point it was clear that there was no other candidate and we had been lied to the whole time. Unless you know the owner or property manager personally, don't expect a call back. Please try not to waste your time, especially if the move is urgent.

It has been a pleasure living in a TSM rental property for the past five years. Throughout our…read moretenancy, Simon has been consistently professional, responsive, and attentive. Any maintenance issues or concerns were addressed quickly and efficiently, which made a big difference in our overall experience. Simon was always easy to communicate with and stayed on top of everything, ensuring that the property was well maintained and comfortable to live in. His reliability and dedication truly stood out. Overall, it has been a great experience, and I would highly recommend TSM to anyone looking for a well-managed and supportive property management.

Very pleased and happy with how the process went to rent our first house! We had lots of questions…read morewith us being first time tenants and the whole team at Sevyn PM was able to reach back out to assist us.

Tye and his team helped me and my 7yr old find our perfect place to call home super quick. Moving…read morecan be quite stressful and even traumatic. But with Tye and Shelly none of that was the case. They were very responsive and had me approved and keys in hand in just a matter of days. My daughter and I love our new home. Shelly came a did our walk through and I felt so comfortable with her almost like I had know her for years. With them you get a very personal feeling. Your not just a "tenant" or "unit #". Like family like. Shelly introduced me to all my neighbors and they love her too. I am so grateful to Tye and Shelly for making this such an easy stress free process for me, my daughter, our dog, and cat! Love that I can pay my rent online! If ever have any issue's Shelly is just a text. But so far everything has just been perfection!!

I would not recommend Utopia to property owners…read more Since taking over management from Landmark in September 2025, rent payments have been consistently delayed by about a month. Under Landmark, rent was transferred a few days after payment; with Utopia, it takes about a month. From September to December 2025, we only received 3 months of rent, but the 1099 shows 5 months collected, a two-month discrepancy. We contacted Jessica multiple times, but responses were very slow and incomplete. After several follow-ups, the accounting team reviewed it but did not correct the issue. Holding rent for a month effectively gives them an interest-free loan, and when combined with reporting discrepancies and very poor communication, it raises serious concerns about their management practices.

Put in a service request for my bathroom sink that was leaking. They were able to get someone out…read morethe next day. Noah the plumber came the next day and got everything straightened out and my sink . He explained where the leak was originally coming from and got me a new sink. I am actually happier with the new sink because I had an older one originally . Thanks again noah!

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

Love this place 100% recommend I love this place craig is also really nice helped me sale my house.read more

It's hard to imagine any realtor being better than Ciera Sims. She is LITERALLY the best!…read more She's honest, upfront, professional, intelligent, and simply the best in her craft. My husband and I had a budget and with ease she stuck to it. We had ideas on what we wanted for our first home and she made it happen! We were able to purchase our dream home because we had a hell of a realtor. She fought for us and was aggressive in getting us the best deal possible. We saved over $14k because of her genius. When she says she does this full time, she means it! I loved knowing that she continues to attend seminars and workshops to stay up to date with her craft. She loves what she does and it shows through her hard work and dedication to her clients. When our close of escrow date got closer, my husband and I found out she had been working with lots of other clients at the same time she was working with us. I was shocked because of how much time she spent answering our questions at all hours of the day. She made us feel like we were her "one and only" when really she's just naturally a crazy little worker bee. We are first time home buyers and after having her as our realtor I can easily say she is welcome in our home any time because she made this entire experience a dream come true. Studies show buying a home and moving is one of the most stressful times in people's lives. Ciera rises up against those statistics seemingly with ease. Having Ciera Sims as a realtor means having the best of the best PERIOD. #soldbysims

I was referred to Opportunity Real Estate Services and the experience I…read morehave had with has been just wonderful. I am working with Alicia Bramble, she is great! There is much conversation when needed and she keeps me in the loop of what's happening with the property. She works quickly to handle repairs and makes sure you're informed and involved in the decision making process. Her expert management relieves me of the monthly operations, yet I'm informed through monthly accounting of operations and expenses. I appreciate her expertise and services!

Having recently switched from my previous property manager to Alicia Bramble and Opportunity Real…read moreEstate Services, I feel much better knowing that my property and investment are now in good hands. They are very attentive and thorough, and concerns are both responded to and addressed quickly.