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    Exceptional Property Management

    4.5 (17 reviews)
    Open Open 24 hours

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    Response rate

    100%

    Services - Exceptional Property Management

    Property management

    Listing agent

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    Recommended Reviews - Exceptional Property Management

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    1 year ago

    Business owner information

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    Craig C.

    Thank you for the kind words Brian!

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    2 years ago

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    Craig C.

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    3 years ago

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    Craig C.

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    6 years ago

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    Craig C.

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    4 years ago

    Great customer service & cannot wait to use them on my rentals. Very informative & helpful & caring

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    3 years ago

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    Craig C.

    Thank you so much for the kind words!

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Sherree Stewart, the best agent I met in America, thank you Sherree , you're gorgeous

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

    Sherree is amazing! She helped get us our apartment. Always Professional, great communication and works fast.

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    7 years ago

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    Review Highlights - Exceptional Property Management

    Not only has Craig been friendly and understanding, but he has been extremely supportive and on top of everything.

    Mentioned in 3 reviews

    Read more highlights

    MGR Property Management - missing plants, empty holes in the front of my home

    MGR Property Management

    (129 reviews)

    MGR Property Management: Where Exceptional Customer Service is the Norm…read more MGR Property Management and their team is synonymous for reliable, attentive, and knowledgeable. Their staff should be praised for their exceptional service, responsiveness, and flexibility in addressing their needs. Annette is blessed with the skills to listen to concerns and take swift action to solve problems. We all appreciate her dedication and the hassle-free experience she provides. Her and her team at MGR are deserving of all recognition they receive for exceeding expectations, working after hours, and providing a personable experience that makes us residents feel valued. They have the expertise and friendly demeanor that creates a positive experience for all of us. Not to mention the open communication channels, email follow-ups, and clear updates throughout our interactions. We treuly appreciate it. We are at ease knowing our issues are being addressed. Annette sets a high standard for the industry. I only wish other property managers were just like her.

    Avoid this company at all costs. If you value your property, your time, your money, and your peace…read moreof mind, stay far away from MGR. I own buildings and have worked with thousands of companies over many years in business. I rarely write reviews, but my experience with MGR has been one of the most frustrating and financially damaging professional experiences I have ever had. In March 2025, I contacted MGR for information regarding property management services. The CEO, Michael Rademaker, personally called me and assured me that MGR was "the best management company in California." He repeatedly told me that if I ever had any concerns or issues, I could contact him directly and he would help personally. Unfortunately, the reality was completely different. My property was assigned to Melissa A. Sheridan. More than a year later, critical issues remain unresolved. Despite repeated requests, tenant contracts were not properly reviewed or understood. I received multiple different versions of CAM reconciliation calculations, many containing errors involving tenant and owner responsibilities. Even after numerous discussions and corrections, the reconciliation process for 2024 and 2025 remains unresolved well into mid-2026. Communication has been one of the worst parts of this experience. Emails, texts, calls, and voice messages often go unanswered for weeks. When responses do come, she usually promises that things will be handled "next week." After hearing "next week" for over a year, it became clear that nothing was actually moving forward. About a month ago, after asking what legal action might be necessary to recover outstanding funds, I was met with yelling over the phone instead of professionalism or solutions. I was told the matter would be completed by Monday. That was a month ago. Since then, despite many follow-up attempts, there has been no meaningful response. What disappointed me even more was that the promises from leadership meant nothing. I called and left messages for Michael Rademaker multiple times. Despite previously assuring me that I could reach out directly if problems arose, I never received a response. When I called the office, I was told he was there, yet my calls still went unanswered. This experience has cost me time, money, energy, and unnecessary stress. Property owners hire management companies to solve problems, communicate professionally, and protect their investments -- not to create more problems while ignoring their clients. I have worked with countless companies throughout my career, and this has been one of the most disappointing business relationships I have ever experienced. If you are considering trusting this company with your property, think very carefully before signing anything. No property owner should have to beg for communication, chase basic accounting answers for over a year, or feel ignored after paying for professional management services.

    TSM Property Management Company - No responses

    TSM Property Management Company

    (13 reviews)

    One of the most frustrating experiences working with a property manager I have ever had...We needed…read moreto move immediately due to maintenance emergencies at our old unit. We appreciated that the company set up a quick tour for us because we were in need of a quick move. Anita was very helpful during this time. She told us that there were no applicants and if we applied that day, we would be considered. We looked at Yelp reviews prior and were eager to work with Simon (property manager on listing) because of all the great reviews. Simon was EXTREMELY unprofessional in communications after the tour. He did not answer the phone and was extremely hard to reach. It was clear that we were neither important to him nor desirable candidates, despite performing above and beyond all listed application criteria. Our credit was never run, despite Simon telling us it would be, and we were strung along for over a week with minimal communication. We asked for an explanation for the denial after being told that they went with someone else, and we were not provided with one. Unsurprisingly, we did not even receive a response. To top it all off, the property was re-listed on Zillow a few days later... At this point it was clear that there was no other candidate and we had been lied to the whole time. Unless you know the owner or property manager personally, don't expect a call back. Please try not to waste your time, especially if the move is urgent.

    It has been a pleasure living in a TSM rental property for the past five years. Throughout our…read moretenancy, Simon has been consistently professional, responsive, and attentive. Any maintenance issues or concerns were addressed quickly and efficiently, which made a big difference in our overall experience. Simon was always easy to communicate with and stayed on top of everything, ensuring that the property was well maintained and comfortable to live in. His reliability and dedication truly stood out. Overall, it has been a great experience, and I would highly recommend TSM to anyone looking for a well-managed and supportive property management.

    Next Level Realty

    Next Level Realty

    (61 reviews)

    Love this place 100% recommend I love this place craig is also really nice helped me sale my house.read more

    It's hard to imagine any realtor being better than Ciera Sims. She is LITERALLY the best!…read more She's honest, upfront, professional, intelligent, and simply the best in her craft. My husband and I had a budget and with ease she stuck to it. We had ideas on what we wanted for our first home and she made it happen! We were able to purchase our dream home because we had a hell of a realtor. She fought for us and was aggressive in getting us the best deal possible. We saved over $14k because of her genius. When she says she does this full time, she means it! I loved knowing that she continues to attend seminars and workshops to stay up to date with her craft. She loves what she does and it shows through her hard work and dedication to her clients. When our close of escrow date got closer, my husband and I found out she had been working with lots of other clients at the same time she was working with us. I was shocked because of how much time she spent answering our questions at all hours of the day. She made us feel like we were her "one and only" when really she's just naturally a crazy little worker bee. We are first time home buyers and after having her as our realtor I can easily say she is welcome in our home any time because she made this entire experience a dream come true. Studies show buying a home and moving is one of the most stressful times in people's lives. Ciera rises up against those statistics seemingly with ease. Having Ciera Sims as a realtor means having the best of the best PERIOD. #soldbysims

    Exceptional Property Management - propertymgmt - Updated May 2026

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