MGR Property Management: Where Exceptional Customer Service is the Norm…read more MGR Property Management and their team is synonymous for reliable, attentive, and knowledgeable. Their staff should be praised for their exceptional service, responsiveness, and flexibility in addressing their needs. Annette is blessed with the skills to listen to concerns and take swift action to solve problems. We all appreciate her dedication and the hassle-free experience she provides. Her and her team at MGR are deserving of all recognition they receive for exceeding expectations, working after hours, and providing a personable experience that makes us residents feel valued. They have the expertise and friendly demeanor that creates a positive experience for all of us. Not to mention the open communication channels, email follow-ups, and clear updates throughout our interactions. We treuly appreciate it. We are at ease knowing our issues are being addressed. Annette sets a high standard for the industry. I only wish other property managers were just like her.

Avoid this company at all costs. If you value your property, your time, your money, and your peace…read moreof mind, stay far away from MGR. I own buildings and have worked with thousands of companies over many years in business. I rarely write reviews, but my experience with MGR has been one of the most frustrating and financially damaging professional experiences I have ever had. In March 2025, I contacted MGR for information regarding property management services. The CEO, Michael Rademaker, personally called me and assured me that MGR was "the best management company in California." He repeatedly told me that if I ever had any concerns or issues, I could contact him directly and he would help personally. Unfortunately, the reality was completely different. My property was assigned to Melissa A. Sheridan. More than a year later, critical issues remain unresolved. Despite repeated requests, tenant contracts were not properly reviewed or understood. I received multiple different versions of CAM reconciliation calculations, many containing errors involving tenant and owner responsibilities. Even after numerous discussions and corrections, the reconciliation process for 2024 and 2025 remains unresolved well into mid-2026. Communication has been one of the worst parts of this experience. Emails, texts, calls, and voice messages often go unanswered for weeks. When responses do come, she usually promises that things will be handled "next week." After hearing "next week" for over a year, it became clear that nothing was actually moving forward. About a month ago, after asking what legal action might be necessary to recover outstanding funds, I was met with yelling over the phone instead of professionalism or solutions. I was told the matter would be completed by Monday. That was a month ago. Since then, despite many follow-up attempts, there has been no meaningful response. What disappointed me even more was that the promises from leadership meant nothing. I called and left messages for Michael Rademaker multiple times. Despite previously assuring me that I could reach out directly if problems arose, I never received a response. When I called the office, I was told he was there, yet my calls still went unanswered. This experience has cost me time, money, energy, and unnecessary stress. Property owners hire management companies to solve problems, communicate professionally, and protect their investments -- not to create more problems while ignoring their clients. I have worked with countless companies throughout my career, and this has been one of the most disappointing business relationships I have ever experienced. If you are considering trusting this company with your property, think very carefully before signing anything. No property owner should have to beg for communication, chase basic accounting answers for over a year, or feel ignored after paying for professional management services.

I live at the Del Capri apartments in Baldwin Park. Owed by LRS Management. I want to show the good…read morejob they did on the Pool in time for Memorial day weekend. More trash in the pool, than the Dumpster right now! Wish I could add a pic! Ugh!!!

I do not recommend this company, they are extremely unprofessional and unorganized! When we…read moreenlisted our home for rental with them (Dwayne Wilson) was given a alarm code at time of showing he entered the wrong code police came out to the property and he refused to pay the fees! I hope to save someone else in the future the huge headache it is to deal with this company! The house has been rented for 2 months now and we have still not seen any $ from them! I call & i get a text back! Ridiculous!

When I acquired my rental house I first rented it to a couple that I personally knew and I had no…read moreissues. But when they left to buy their own home, I searched far and wide for the best realty company to handle renting my rental property. After a number of interviews, Reaction Realty was the one I selected to list it, and they put together a listing with great photos and all, and also screened the applicants for the best option for me according to all the rules associated with that process. They came up with the best one and I have had no real issues. Any issues that did come up were very minor and Ron handled them professionally and quickly and it has been smooth sailing all the way. You will find no better realty company based on the results I have received. What I have learned through my experience to date is that there are many rules that apply to rental properties and also to persons who are applying to rent and Ron is fully up to date on all of them. That plus great results makes them my go to place.

Do not do business here they dont do there jobs . 9 months my property sat vacant . My property was…read morerented in 2 weeks after doing it myself . They will not show a property unless you fill out an application first . They will not use social media to advertise because they thinks its beneath them and brings unqualified renters.

One of the most frustrating experiences working with a property manager I have ever had...We needed…read moreto move immediately due to maintenance emergencies at our old unit. We appreciated that the company set up a quick tour for us because we were in need of a quick move. Anita was very helpful during this time. She told us that there were no applicants and if we applied that day, we would be considered. We looked at Yelp reviews prior and were eager to work with Simon (property manager on listing) because of all the great reviews. Simon was EXTREMELY unprofessional in communications after the tour. He did not answer the phone and was extremely hard to reach. It was clear that we were neither important to him nor desirable candidates, despite performing above and beyond all listed application criteria. Our credit was never run, despite Simon telling us it would be, and we were strung along for over a week with minimal communication. We asked for an explanation for the denial after being told that they went with someone else, and we were not provided with one. Unsurprisingly, we did not even receive a response. To top it all off, the property was re-listed on Zillow a few days later... At this point it was clear that there was no other candidate and we had been lied to the whole time. Unless you know the owner or property manager personally, don't expect a call back. Please try not to waste your time, especially if the move is urgent.

It has been a pleasure living in a TSM rental property for the past five years. Throughout our…read moretenancy, Simon has been consistently professional, responsive, and attentive. Any maintenance issues or concerns were addressed quickly and efficiently, which made a big difference in our overall experience. Simon was always easy to communicate with and stayed on top of everything, ensuring that the property was well maintained and comfortable to live in. His reliability and dedication truly stood out. Overall, it has been a great experience, and I would highly recommend TSM to anyone looking for a well-managed and supportive property management.

Very pleased and happy with how the process went to rent our first house! We had lots of questions…read morewith us being first time tenants and the whole team at Sevyn PM was able to reach back out to assist us.

Tye and his team helped me and my 7yr old find our perfect place to call home super quick. Moving…read morecan be quite stressful and even traumatic. But with Tye and Shelly none of that was the case. They were very responsive and had me approved and keys in hand in just a matter of days. My daughter and I love our new home. Shelly came a did our walk through and I felt so comfortable with her almost like I had know her for years. With them you get a very personal feeling. Your not just a "tenant" or "unit #". Like family like. Shelly introduced me to all my neighbors and they love her too. I am so grateful to Tye and Shelly for making this such an easy stress free process for me, my daughter, our dog, and cat! Love that I can pay my rent online! If ever have any issue's Shelly is just a text. But so far everything has just been perfection!!

Noah did a great job fixing my A/C. My unit gave out in the middle of a heatwave, and he came out,…read morequickly identified the problem, and resolved the issue promptly. He was professional, knowledgeable, and straight to the point, which I really appreciated. I haven't had any issues with the unit since. I would definitely recommend Noah for anyone needing A/C service.

I would not recommend Utopia to property owners…read more Since taking over management from Landmark in September 2025, rent payments have been consistently delayed by about a month. Under Landmark, rent was transferred a few days after payment; with Utopia, it takes about a month. From September to December 2025, we only received 3 months of rent, but the 1099 shows 5 months collected, a two-month discrepancy. We contacted Jessica multiple times, but responses were very slow and incomplete. After several follow-ups, the accounting team reviewed it but did not correct the issue. Holding rent for a month effectively gives them an interest-free loan, and when combined with reporting discrepancies and very poor communication, it raises serious concerns about their management practices.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

Love this place 100% recommend I love this place craig is also really nice helped me sale my house.read more

It's hard to imagine any realtor being better than Ciera Sims. She is LITERALLY the best!…read more She's honest, upfront, professional, intelligent, and simply the best in her craft. My husband and I had a budget and with ease she stuck to it. We had ideas on what we wanted for our first home and she made it happen! We were able to purchase our dream home because we had a hell of a realtor. She fought for us and was aggressive in getting us the best deal possible. We saved over $14k because of her genius. When she says she does this full time, she means it! I loved knowing that she continues to attend seminars and workshops to stay up to date with her craft. She loves what she does and it shows through her hard work and dedication to her clients. When our close of escrow date got closer, my husband and I found out she had been working with lots of other clients at the same time she was working with us. I was shocked because of how much time she spent answering our questions at all hours of the day. She made us feel like we were her "one and only" when really she's just naturally a crazy little worker bee. We are first time home buyers and after having her as our realtor I can easily say she is welcome in our home any time because she made this entire experience a dream come true. Studies show buying a home and moving is one of the most stressful times in people's lives. Ciera rises up against those statistics seemingly with ease. Having Ciera Sims as a realtor means having the best of the best PERIOD. #soldbysims

I was referred to Opportunity Real Estate Services and the experience I…read morehave had with has been just wonderful. I am working with Alicia Bramble, she is great! There is much conversation when needed and she keeps me in the loop of what's happening with the property. She works quickly to handle repairs and makes sure you're informed and involved in the decision making process. Her expert management relieves me of the monthly operations, yet I'm informed through monthly accounting of operations and expenses. I appreciate her expertise and services!

Having recently switched from my previous property manager to Alicia Bramble and Opportunity Real…read moreEstate Services, I feel much better knowing that my property and investment are now in good hands. They are very attentive and thorough, and concerns are both responded to and addressed quickly.