As someone who spent several months searching for a place to accommodate my family and me, I am truly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end. read more

Please double check your capability to handle a simple condo property management because you guys clearly failed at it and as a result you guys terminated contract with the up stairs unit owner. As a property management you guys should have more knowledge about local and state building codes and should not just assume that everything is in order. If you can make money why terminate contract with the unit? and why do you keep ask me to contact you directly? and not on yelp? --------------------------------------------------------------------------------------------------------- Hi Andy, It seems that we're unable to reach a compromise that satisfies you. As a result, we will be terminating our management services with the homeowner today. Moving forward, you'll need to work directly with the homeowner or any future management company she may choose to hire. We kindly ask that you either remove or, at the very least, update your Yelp posting to accurately reflect that you were not "Lied" to. Thank you. --------------------------------------------------------------------------------------------------------- **California Code of Regulations Title 25** 1. Minimum Sound Transmission Class (STC) Requirements Walls, floor-ceiling assemblies, and doors separating dwelling units or guest rooms from one another or public spaces must achieve: STC 50: If tested in a laboratory setting. STC 45: If tested in the field. 2. Minimum Impact Insulation Class (IIC) Requirements Floor-ceiling assemblies between units must achieve: IIC 50: If tested in a laboratory setting. IIC 45: If tested in the field. 3. Testing for Compliance*********************************** If there is a dispute or suspicion of non-compliance, the responsible party (e.g., developer, property owner, or HOA) must conduct sound transmission and impact insulation testing. 4. Applicability*********************************** These requirements apply to all new construction and conversions of existing buildings into multi-family housing units. Units must also comply with noise insulation standards when sold, leased, or rented. 5. Special Cases In environments with exterior noise exposure exceeding 60 dB, additional noise reduction measures may be required for walls, windows, and other exterior assemblies. 6. Enforcement and Remedies******************************* Local building departments and agencies, such as the California Department of Housing and Community Development (HCD), enforce these standards. Failure to comply can result in delays, fines, or mandatory remediation. Steps to Address Non-Compliance Verify Compliance: Request field testing to measure STC and IIC values in the affected area. An acoustic consultant or engineer can perform these tests. File a Complaint: If you live in a condo or multi-family housing unit, submit a formal complaint to the: Homeowners Association (HOA)**************************** Local building department California HCD if local authorities do not resolve the issue. Seek Legal Action: If the noise insulation requirements are not met, you may have legal grounds under Title 25 for enforcement or damages. Please note Clock work property did not comply with noise insulation standards when it was rented to a new tenants, but law clearly states that they are required to do so. (required by the law and can not just be assumed that everything is in order.) Sure the owner upstairs did not disclose every thing to you before hand but now it is different and you guys decided to play blame game instead of getting things straight and make things right for everyone. With HOA THEY HAVE NOT CONDUCT SOUND TRANSMISSION AND IMPACT INSULATION TESTING AND PROCEEDED THAT IT WAS OKAY JUST BECAUSE THEY CLAIMED THAT THEY HAVE INSTALLED UNDERLAY BEFORE INSTALLING HARDWOOD FLOOR. THEY JUST LIKE TO TAKE SIDE OF UPSTAIRS OWNER BECAUSE THEY DID NOT CONDUCT ANY TEST AND CONCLUED THAT IT WAS NOT A VIOLATION. AND AS WE SPEAK I HAVE FILED COMPLANITS TO LOCAL BUILDING DEPARTMENTS AND CALIFORNIA HCD. In summary of the situation along with the NOT corrective actions taken to resolve anything: HOA or clock work property management did not have the knowledge of California Code of Regulations Title 25 and proceeded that it was okay for them to disregard my complaints and as a result I will have to take further action with local building department and California HCD because HOA or clockwork management have no clue what they are doing. read more

After a frustrating experience using an automated, non-local leasing platform (yeah, you ziprent) switching to Clockwork Property Management made an immediate and meaningful difference. Clockwork demonstrated strong local market knowledge of the Riverside/Inland Empire area and provided clear, realistic guidance on pricing. Unlike my prior experience, pricing decisions were based on actual market conditions, not automation or delayed adjustments. What stood out most was the personal, hands-on approach. Communication was timely and clear, and there was a real person actively managing the listing, inquiries, and tenant screening. The process felt efficient but not rigid, and prospective tenants were handled professionally without unnecessary delays or excessive document back-and-forth. As a result, Clockwork was able to secure a qualified tenant and move-in within approximately two weeks, (despite the holiday season), which was a dramatic improvement compared to my prior experience. The difference in outcomes reinforced how important local expertise, proper exposure, and active management are in this market. If you're renting property in Riverside or the surrounding Inland Empire area and want a team that understands the local market and actually works the listing--not just runs it through software--I would highly recommend Clockwork. read more

I recently moved my rental properties to be managed by Clockwork Property Management Co, and I am absolutely blown away by the level of service. From the initial tour to move-in day, every single step was seamless and professional. The team (shout out to Derek) is incredibly responsive, friendly, and proactive. The home was well assessed, the rate was analyzed and strategically put out, and it's clear they take immense pride in their properties. Best rental experience I've ever had as a landlord, hands down. Five stars isn't enough! To add - Their introductory offer of reduced fees for the first 6 months gives unmatched value to us. read more

Clockwork was referred to me by family and I really wanted to like them. The owner is very friendly and professional so I hate to even write this but my experience with them was a headache. I had to babysit all recommended work done on my property because the work issued was incomplete or subpar. I paid for dry wall holes to be patched up along with blending of the paint to match the walls. When work was completed I saw many areas where the paint wasn't blended. I reported the issues of paint to property manager and the vendor fixed one area but left other areas unblended. I wish the vendor would have assessed the whole property to insure all areas of paint completed were satisfactory but they didn't. No follow up completed by property manager to insure work was completed as ordered. Before and after pictures of work completed wild have been great so they could evaluate the work completed but I felt like no one ever stepped foot on my property. Second I paid deep cleaning for the property but saw gunk on floors, gunk on the stove, and gunk on the toilets after deep cleaning was completed. It's like the deep cleaner took my money and did surface level cleaning. Lastly my townhome was listed for 3 weeks with them with only 2 showings and 8 contacts. I felt my home wasn't advertised strongly. The pictures of the property were uninspired/unattractive. I opted to hire a different property management group which got the ball rolling immediately. The pictures were professionally done and the property advertised well. After two days with the new group I had 2 showings in the first two days. Currently I have over 40 inquiries and multiple applications. I now have a completed lease agreement with a move in date for this month. read more

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My experience at Clockwork Property Management is awesome and Mark Harrold is amazing! He goes beyond the call of duty to help and support tenants. Brent is an owner that is accessible and demonstrates that he cares about every client. The immediate follow-up and follow-through at Clockwork is reliable and professional. Technicans are topnotch. I had no problem renewing my lease in lieu of going month-to-month! read more

Great experience with Clockwork Property Management team! Brent and his team are extremely thorough, professional, and attentive to detail throughout the entire process. Communication was clear and timely, and they made sure nothing was overlooked. Highly recommended! read more

Great experience so far--from getting the place leased to the early stages of management. I switched from another company that was unresponsive and took poor photos, and I'm glad I did. This team has been professional, responsive, and the staff has been so friendly and kind. A huge upgrade. Brent, Derek, and the rest of the team have been awesome! read more

Several years ago, Clockwork managed my rental property. I have always been very happy with their services. I would never go with another property management company other than Clockwork. I appreciate and value their professionalism and excellent work. When I decided to move out this past June, I contacted Clockwork to begin the process of securing a renter. The process was seamless thanks to Brent Holmes and his team. We were able to get a renter into the property in less than two weeks. Brent responds to all my emails and calls in a very timely manner. I was very delighted to have Derek Churchwell again as our property manager. He is attentive, knowledgeable and extremely helpful. Anytime I have questions and concerns, Derek is quick to respond. He is friendly, supportive and easy to interact with. I feel very comfortable approaching him with any issue. Thank you Derek and Brent. Both of you are truly amazing. If I can give them 8 stars, I would. I highly recommend Clockwork Property Management to any prospective landlord. read more

I have been incredibly pleased with the concierge level service I received from Derek of Clockwork. He is very responsive, knowledgeable, and high integrity. Thank you Derek for your dedication to excellence and commitment to providing your clients with everything needed to make everything run like Clockwork! Patricia read more

Let me first off just say we need more LEAH's in this world. I cant even tell you effort she did to help myself and my family find our house that we rent. She went above and beyond to make sure that we were well taken care of. I tell everyone at a time thats was very stressful she made it such a happy and stress free experience so thankyou so much. We actually got to see her again for inspections today and she is Amazing infects everyone with the beautiful energy i will always refer anyone i know to her and the property management company efficent quality super customer service. Thankyou Leah ") read more

Been a tenant with Clockwork properties for almost two years and hoping to stay here at this property and i am very pleased ...with how easy it is to contact someone for any of my questions ...how easy it is to pay my rent and how simple it is to put in any maintenance request if needed ...as if i couldn't be happier i got to meet Leah today and what a pleasure she's fantastic!!! super friendly and answered my questions in a friendly professional manner ..you can tell she really loves what she does ...such great energy ......thank you Clockwork for having such an awesome team and special thanks to Leah for being so awesome and helpful:) read more

Mr. Brent Holmes and his staff at Clockwork Property Management were absolutely fantastic! They made my search for new tenants so easy and stress free that I would absolutely recommend them To anyone needing this type of service. read more

Quick response. Answered all my questions. Overall, great service. Another thing I appreciated is that they follow up to make sure all your questions are answered and keep you updated. read more

Brent and Derek are very responsive which i appreciate! They're very helpful in making sure you get your place rented

The team at Clockwork PM is great. They have provided management services for two homes for me in the last 5 years. The whole process from landlord onboarding, to thoroughly vetting prospective tenants, smoothly placing tenants, coordinating repairs, and handling tenant concerns is a breeze and allows me to take a truly passive position with property rental. They have a balanced approach to keeping tenants comfortable and landlords protected to the degree possible in this often landlord-hostile California rental market. The Clockwork PM team also has resources to list and sell properties. I used their services for that purpose too. Brent, Mark, Omar, and Leah continue to be sources of strength in the company and are truly talented at what they do. My wife and I look forward to continuing our business with Clockwork PM and hope anyone reading this will too! read more

I am a a landlord and in this review I am the tenant. We were transitioning due to being new business owners and at the time we couldn't purchase another property due to taxes. We found a new house in Ontario Ranch and Clockwork happened to be the management company. They have an extensive background check and they make you purchase through them or provide proof of renters insurance. Amazing! Everything we had to do ensured me that when I purchase more properties I would want them to be my management company. They do everything they can to be by the book and ensure the homeowner is not screwed over. Anyone here writing a bad review as a renter/tenant most likely did not have all their stuff readily available and unfortunately they were not qualified. I cannot get mad at them for that, they are doing their job! Long story short... we had an accidental small kitchen fire... Plastic burned and the house smoked out. Because they made us get the renters insurance right then and there it truly saved us. 1. Always buy the highest rental insurance policy. ***** 2. Don't get mad at someone for doing their job. Not only are they looking out for their customer (landlord) but they are also looking out for you! I worked with Derek throughout this tragic incident, we have 4 kids and it truly sucked... Clockwork did more than we could have ask for in helping us get situated and relocated. Thank You Derek and Brent! read more

I cannot recommend them. After a week of run around with them waisting my time and money they actually decided we are not qualified for a rental home. My credit score is 700 and I make 4x the amount they are asking first the rental. With PROVEN Documentation! I have a landlord recommendation letter of 25 years of rental history with him. I truly believe that because of the fact that I have special needs foster children we were turned down. It is sad to see many rentals are this way now days. I guess it's up to folks like me to go ahead n hold them accountable by filing complaints. Maybe they will take a look at themselves. read more

I have worked with several property management companies over the years and for the past 20 years I have been 100% happy with their service, attention to detail and expertise. I have used them for full management on an ongoing basis handing repairs, rent collection and everything included, to basic service where Clockwork gets the tenants, deposit and 1st months rent and then I manage after that. No matter in what capacity, they have been 100% spot on everything. I have no worries when Clockwork is on the job. Also as far as cost goes, there are more expensive management companies who fall short. I have worked with some of them over the years. Anyway I am happy to say Clockwork is the best to date, and I feel fortunate to do business with them. They never take you for granted, with always a fast response, and dedication to both tenants and landlords alike. My tenants always report good experiences with their inspections, documentation, financial dealings etc. If there were 10 starts they would get them all. read more

When i Contacted the company I spoke with Leah I loved the energy she had to help me with a home to rent. Leah was very nice respectful and Leah also helped me in a timely manner answered all the questions I had and was really supportive on helping with the rental I wanted I can say I'm glad to be a tenant with clockwork property management read more

My wife and I had a very easy experience putting our rental property on the market with Clockwork. Brent walked us through the whole process slowly and expertly, answering all questions as they came up. They have every element covered, and an easy-to-navigate web portal to set up transactions and have paperwork available. With their listing reach, we got renters agreed to move in within 2 weeks and formally moved in within a month--insanely fast! We are very happy with our choice of property management. read more

Should I post all my texts and emails that were done on weekdays? I am not even going to mention things before friday. I am just going to say that he contacts me when he asks me for money, and become silent when i ask question about schedule. If anyone is interested in it, try to call Mark on the phone, and see if you can get hold of him. The reason i was contacting him on FRIDAY at 12 20pm that needed to be answered was he changed the lockbox and keycode without telling me. My home warranty vendor was there to fix leaking toilet, and had no idea how to get in. If Mark told me the lockbox was changed ahead of time, i wouldn't have asked him to answer me right away. I sent emails to Mark on friday during the business hours, asking how much the repair going to be. Btw, i've asked this since wednesday. He sent me the price, but didn't have break out what that was for. I asked him what was included in the work order, and he became silence since then. I never got that answered. On weekend email, i just informed him that the curtain rod was broken after their cleaning crew came. I am not going to fight who did what now. But i let him know, that way we can figure something out later. Other than that, I sent him carpet cleaning receipt for his record. I did not ask him to get me back on weekend. On Monday at 11:33am, he said the repairs going to come on tuesday, and he will let me know the estimate. I asked him follow up question at 11:40AM, he became silence. Next day, i waited until 5pm. No phone, no text, no email, nothing from Mark whatsoever. I called Brent, complaining about disconnect. He said Mark just came back from my property, and will send me report before he leaves the office. I waited. Meanwhile, my husband to the property to check what was done. When he got there, he found nothing was done. Then Mark sent me email at 8:40pm, saying that the vendor didn't come today, and will come tmr, and he will talk to me in the morning. First of all, that is not 24 hrs. Second, this email is not a report of anything, and does not even include the answers to my question as promised. Third, when I asked him to call me, he became silent. Next morning, brent bring up my wording in Yelp review, and ask me to terminate the contract. I honestly was relieved that i no longer have to deal with this nonsense, and i contacted other company. They are great so far. He also asked me to remove the review. I know there are many people who are satisfied with this company, but it doesn't change the fact that i did not. But i edited the review to be softer. I got all my refunds, and I don't want to deal with this anymore. read more

Professional, excellent customer service, great communication. I would highly recommend this business for Real Estate property management.

Clockwork Property Management has been so amazing. Leah has been amazing! She is so nice, very welcoming, right from the very second we met her it's been nothing but great friendly service I can see she really cares. I felt like I have known her for years. She is very informative and very quick to get back to me when I have questions. Moving in general is a very stressful experience in itself but Leah has been there every step of the way to guide me through the whole process step by step. It's such a refreshing change ( we have been looking for a rental for a month and a half also been scammed by squatters at you point) Thankfully we caught on before any info was exchanged) . Thank you Leah!!! read more

Leah was very informative and responded back right away. Any questions that I asked, if she did not know the answer, she was able to get the answer. read more

What more can i say. Great service and great people! The whole process from beginning to end was smooth and very professional. The communication was constant and thorough. Great property management company and great service. read more

My rating is only 3 stars because of Leah Duckworth. She showed me a property and she was the very best but if you're on low income and have a housing voucher, Clockwork Property Management and "the processor" really doesn't want to rent to you because of your low income situation. They assumed I'm like all other people who hold housing vouchers so they found a way to get around not renting to me. Since it is illegal for them to deny me because of my housing voucher, they found loopholes to say no. They gave me a hard time during the application process. First it was a problem because a part of my income comes from Los Angeles county (never had a problem with that) and second they actually wanted me to do their job by getting rental verification from my landlord and I wouldn't. Shameful read more

Leah was amazing!!! She was extremely helpful through the entire process and super patient. Made the entire process a breeze and got back to us with an answer at quick turn around compared to others. Excited to move into our new home thanks to her help! read more

The Clockwork team is transparent, systematic, and efficient. I appreciate how they clearly communicate their commitments and ensure alignment. read more

Our experience with Leah at Clockwork Property Management was absolutely stellar. She quickly made it easily possible to view what turned out to be our dream property, and then walked us through the entire application process -- resulting in us signing a lease within just a matter of days. Her kindness and professionalism was apparent throughout our interactions and she seemed genuinely happy for us when it all worked out. Thank you, again, for all that you've done! read more

Due to financial reasons, my wife and I had to rent out her mother's condo a few months ago! Having dealt with the rental process once before, we decided we didn't want to take on the work and potential headaches that come with finding the right tenant! I was referred to Clockwork from a close realtor friend! Clockwork advertised and vetted potential tenants, and we found a good renter in a very short time! Mark Harold is our property manager, and he has been professional and responsive! I recommend Clockwork Property Management for anyone looking for a quality tenant and for a stress feee process! read more

Clockworks helped get my house rented in no time. Super smooth communication. Brent was very nice and informative. Brent came out to my house, inspected it looking for obvious issues, explained the process and answered any questions we had. While waiting for it be to rented, we had a email every week showing inquires and applications. Would highly recommend them. read more

Clockwork Property Management has been a dependable partner with myself to ensure that we have placed tenants in our homes. Not only are they professional, but they are also extremely organized in the manner that they do business. I was originally referred to Clockwork Property Manager by a realtor who had shared many clients that had also worked with CPM. I can see how this decision is the right one. From the breakdown of the price to the process of providing a tenant to answering questions from property management to best practices, the overall onboarding experience has been exceptional. I look forward to my experience working with Clockwork Property Management Team. read more

If you are looking for property management for your rentals, look no further. You found it! Brent, the CEO and Founder went to my house in person and provided thorough information about their service. I am happy that I agreed to use their service. Clockwork Property Management has given me fast and reliable service, and they are great in communicating also. I find the cost of their service to be reasonable. Derek is the property manager, that manages my rental. He has done an excellent job, on renting my home. He communicates very well and answer all my questions. If anything is needed, he is very fast to respond. Thank you, Clockwork and thank you, Derek, for a very good service. I look forward to keep working with Clockwork Property Management. Highly recommended. read more

As a homeowner of a rental property, it's important for me to have the best team representing me and my investment. Clockwork Property Management: Mark, Brent & Enrique have been the team for me! The company is very efficient & thorough in the onboarding process; I've been a client w/ the team for 2 years, and while home ownership is a journey, CPM has been strong in communication, updates on the year-to-year contract, and maintenance care. My tenants in the home have been responsible, and great people - all thanks to this team! If you are in search of a solid Property Management - do consider Clockwork into your biggest investment! read more

Amazing property management company! Staff was Super helpful with all our moving concerns and Made the process as easy as possible. Always available to answer questions. And it didn't stop after our move in date. Leah followed up with us to ensure we were happy. read more

I've worked with many property management companies in my years and Clockwork was fantastic. The attention we received was outstanding. Touring the properties on your own time without someone following you into each room was perfection! read more

We recently started a lease with Clockwork and they have already gone above and beyond. My husband had many questions about the lease agreement and Leah Duckworth answered them all and connected us with someone higher up when she did not have the answer. JP also made the walk through and getting the keys a pleasant experience. read more

Brent was extremely helpful and knowledgeable, I am a local Realtor and needed assistance with a project I was working on. I reached out to him for his expertise and advice. He exceeded my expectations and was so very helpful. I truly appreciate you Brent!!! If you are a landlord or Realtor, I highly recommend hiring Brent to assist you with finding a tenant and managing the property. Leave it to the professionals who have the skill and high level knowledge of both the process and laws in the rental space. read more

If you're reading this and looking at a home that this company manages just keep looking. Impossible to talk to anyone unless they need something from you. I lived at 535 foothill Blvd in Glendora less than a year when I moved in I was assured the move in inspection was to show everything that was needing to be fixed and when I moved out after not even hanging a picture on a wall I was charged $2000 from my deposit for things that needed to be done when I moved in! I sent photos and I have all of my move in documents but no one bothers to help. I even paid $300 for a move out clean only to be charged an additional fee it's ridiculous . Super disappointed it the way everything was handled. Living anywhere else will be better for you. read more