I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

I have been collaborating with Ron and Sandra for more than 3 years, they al strive for excellence…read moretaking car of my need regarding my properly, every year they will do property check for me, overall I am very happy and i am considering more collaboration with them! I would highly recommend reaction property!

Top-Notch Property Management! I've been using Ron and his team to manage several of my rental…read moreunits, and they have been absolutely great to work with. They are real pros, know the market inside and out, and handle everything smoothly. Plus, having a local brick-and-mortar office right on Route 66 is a huge plus for clear communication and easy drop-ins. If you need a management team you can actually trust, look no further.

It has been a pleasure living in a TSM rental property for the past five years. Throughout our…read moretenancy, Simon has been consistently professional, responsive, and attentive. Any maintenance issues or concerns were addressed quickly and efficiently, which made a big difference in our overall experience. Simon was always easy to communicate with and stayed on top of everything, ensuring that the property was well maintained and comfortable to live in. His reliability and dedication truly stood out. Overall, it has been a great experience, and I would highly recommend TSM to anyone looking for a well-managed and supportive property management.

One of the most frustrating experiences working with a property manager I have ever had...We needed…read moreto move immediately due to maintenance emergencies at our old unit. We appreciated that the company set up a quick tour for us because we were in need of a quick move. Anita was very helpful during this time. She told us that there were no applicants and if we applied that day, we would be considered. We looked at Yelp reviews prior and were eager to work with Simon (property manager on listing) because of all the great reviews. Simon was EXTREMELY unprofessional in communications after the tour. He did not answer the phone and was extremely hard to reach. It was clear that we were neither important to him nor desirable candidates, despite performing above and beyond all listed application criteria. Our credit was never run, despite Simon telling us it would be, and we were strung along for over a week with minimal communication. We asked for an explanation for the denial after being told that they went with someone else, and we were not provided with one. Unsurprisingly, we did not even receive a response. To top it all off, the property was re-listed on Zillow a few days later... At this point it was clear that there was no other candidate and we had been lied to the whole time. Unless you know the owner or property manager personally, don't expect a call back. Please try not to waste your time, especially if the move is urgent.

I agree with all the negative reviews. I have been trying to resolve issues since 2015 and not one…read moreperson will return my call. I have left several messages and emails for Nadine and most recently for Dan, the president who also has not returned a single call of email. They are a joke. They have been fraudulently fining me month after month, yet won't return a call to discuss the fines. Let's over throw the board by signing a petition. We need 51% of the community to do so and at this point I am sure we can get that. Please contact me if you are interested.

If I could give it a NEGATIVE ZERO I would. This management group is slow, dimwitted and lazy. They…read moredon't return calls nor do they fix the issues like a key to the laundry room. How hard is it to have the right key to the right door. I've been without a key for nearly a month and my landlord has been trying as well to speak to a human with a POSITIVE IQ at this office and nothing. They raised the association fees but decrease their customer service. Dear lord this is why people hate HOA's. I just need a KEY. That's all. It's been paid for and I'm still waiting.

Very pleased and happy with how the process went to rent our first house! We had lots of questions…read morewith us being first time tenants and the whole team at Sevyn PM was able to reach back out to assist us.

Tye and his team helped me and my 7yr old find our perfect place to call home super quick. Moving…read morecan be quite stressful and even traumatic. But with Tye and Shelly none of that was the case. They were very responsive and had me approved and keys in hand in just a matter of days. My daughter and I love our new home. Shelly came a did our walk through and I felt so comfortable with her almost like I had know her for years. With them you get a very personal feeling. Your not just a "tenant" or "unit #". Like family like. Shelly introduced me to all my neighbors and they love her too. I am so grateful to Tye and Shelly for making this such an easy stress free process for me, my daughter, our dog, and cat! Love that I can pay my rent online! If ever have any issue's Shelly is just a text. But so far everything has just been perfection!!

I've had a great experience working with my property manager, Leia Sosa, who manages my condo in…read moreLaguna Niguel, CA. She is friendly, knowledgeable and professional. I really appreciate her calm demeanor and the way she handles everything with efficiency and care. Communication is always clear, and I feel confident knowing my property is in great hands. I highly recommend her to anyone looking for a reliable and trustworthy property manager.

If you're looking for a sharp, experienced, and relentless real estate professional--Leia Sosa is…read morethe one you want by your side. I've worked with Leia on both real estate and property management needs, and I can confidently say she's in a league of her own. From our very first conversation, she was locked in--clear, confident, and deeply knowledgeable about the market. She helped me navigate a VA assumable loan scenario, which can be tricky, but Leia handled it like a total pro. Her negotiation skills are next level. You always feel like you've got a heavy hitter in your corner--someone who doesn't back down and knows how to protect your interests without ever losing her grace or professionalism. What makes Leia stand out even more is her family legacy in real estate. The Sosa family has been serving the Inland Empire for decades, and now their footprint has expanded into places like Nevada, West Hollywood, and Orange County. That kind of reach and experience isn't something you find every day--and it shows in how she anticipates challenges, navigates different markets, and gets results. Whether you're buying, selling, or need trusted property management, Leia brings the kind of hustle and heart that's hard to find. She's not just good at what she does--she cares, and that makes all the difference. Thank you, Leia, for being the rock I needed in this process. You've earned a client--and a referral partner--for life.

This is an update to my review for Precise. Nothing has changed and now we're inidated with…read moreRodents. This could have been easily avoided by keeping the community clean and free from debris pile ups, proper trimming of trees and bushes, fix broken sprinklers ( or adjust) as to not overwater, and seal up outdoor entry points. I started sending emails 3 yrs ago to be proactive in prevention. Rat and mice complaints are non stop throughout our community. My theory? Once the rats are inside (ceilings, walls, living spaces) it becomes the responsibility of the homeowner to pay the expenses, not the HOA, even though they chose to ignore the prevention requests, saving their money while spending ours.

Courtney, Taylor, Dana and Mary are very unprofessional. Period…read more I have done all the HOA needs and required asks, i.e. provided pictures of my Oversized vehicle in my garage to prove I cannot fit another vehicle in my garage, in works to get a parking space on the property whereon I own a home. This is ridiculous because parking on a busy street is so unnecessary, and I am more than willing to PAY the HOA for a space. Logically, I just wanted to say they are rude and unkind. There is total open availability out here on the property. Control freaks. CCRS need to be updated for sure.

I was very skeptical to deal with this company. We were looking to rent a house and found one on…read morezillow that was managed by Devine. All of their properties are self showing and in order to see it, you have to put in your credit card information. I was skeptical about doing that, so I pulled up their yelp reviews. Overall, not the best reviews. I was really interested in this house, so I tried calling the company. Left a message and moved on with my life. I received a call back from Cassandra and she explained to me that the credit card info is needed because they have to watch out for scammers. They are a small family owned business and do self showings and they need to have some sort of assurance that the person isn't going to steal the key or damage the house. She reassured me, so I put my info in and looked at the house. I ended up loving the house and put in an application. There were already several applications in for that house. I worked with Cassandra through a period of about 2 weeks going back and forth with needed information for the owners. Throughout that time, Cassandra gave me a phone number to text and was super responsive ANY time I needed to get in contact with her. We were accepted for the house and I was handed off to Alicia, the property manager for this house. Once again, super responsive and a pleasure to deal with. Then we had to schedule our lease signing so I had to coordinate with the lease agent, Gloria. It is a holiday week and she rearranged her schedule to be able to accommodate mine to get the lease signed. I haven't moved in yet, but if the experience being a tenant of their property is anything like dealing with them to show and get approved for the house, then I think I'm in good hands.

Good evening Maria, this is Monie again. Following up on the property you via telephoned me about…read morestating my application was approved for property 7338 Greenhaven Ave Unit 66 in Rancho Cucamonga. We spoke Monday in reference to moving forward with signing and that you'll be sending me via email a written contract. We also touched base about May 12th to come in person to the office to sign the lease. We have been playing phone tag this past week and I still have yet to receive any contracts to review via email. I am just trying to understand the why to the back and forth miscommunication. You stated two days ago via telephone to Zac that you would give him a call back and it is now Friday evening, still no phone call back , no email, no communication. Can I ask the why? Is this property still approved for us? Thank you in advance . This was my message to Maria on May 8th of 2026. I was approved and left a voicemail on May 1st. We spoke over the phone May 4th stating she would send me the documents via email and that we will discuss further sitting down May 12th in person to sign and turn over the down deposit. We played phone tag throughout the week. Maria spoke on Wednesday to my significant other stating they approved 2 other applicants but they can't move in until June 1st. Not sure the relevance to that statement when Maria and I discussed via telephone about signing documents and bringing the down deposit this Tuesday May 12th to secure the property I was approved for . We spoke about moving in this month. Maria stated several times to myself and my significant other she would return our calls and still have yet to receive clear and professional communication. It's unfortunate and extremely unprofessional on this property managements end. Did Maria drop the ball on her end and is now avoiding communicating? Disappointed

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..