Look no further...use Divine, don't waste anymore time searching and weighing pros and cons just go talk to Ty and Melina, you'll be glad you did!
Now for all the details if you choose to continue reading if my opening line wasn't good enough for you. Let me start by saying I don't typically post reviews (so I'm going big on this one)...I'd much rather tell someone in person if they did a great job or terrible job, anything in the middle is irrelevant. My previous "property manager" (I say that very loosely) was terrible, no sense of urgency to get things fixed, disconnected her phone so people couldn't get in touch with her and didn't do what she promised. I quickly realized that I was paying her to let me make all the arrangements to get things handled at the house. Yep, that's right...great customer service (yes, I'm being sarcastic). Enough about how bad she was...
When I met with Ty I told him everything I expected in a management company and I was upfront and honest in saying that my main reason for having a management company is in the event I ever needed to evict someone I wouldn't have to go through it alone. I don't think it's too much to ask for a management company to be accessible, reliable and work with urgency to get things done if something happens and needs to be addressed. During my meeting with Ty I felt real comfortable and had an overall good vibe, I'm in sales for a living also so it's pretty easy for me to see through any BS. Ty didn't BS me, hell...I thought we were going to go grab beers after. When I got my last statement I noticed I had a deduction for some work that was done on the house to fix a light switch, at first I was questioning why I wasn't notified and why work was being done that I didn't know about before it was fixed but then I remembered back to the conversation that Ty and I had and he told me "I'm a service to you, if you are making all the arrangements to get stuff done then what good am I?" He was absolutely correct, it was so refreshing to know that they will get stuff done when it needs to be and not neglect my property. Fortunately/unfortunately however you choose to look at it, the tenants I have in the house now I know them because of everything that happened in the past with the previous management company and I asked them how the service was and they said it was great! They notified Divine and the problem was fixed within 24 hours.
At the end of the day it's my house, I'll admit that it's hard for me to loosen the leash and trust that other people will make decisions on my behalf for what's right or what needs to be done at the time, I'm sure I'm not the easiest property owner to deal with but Ty and Melina have earned my trust and I'm confident that I will continue to receive exceptional service from them.
If you read all of that I'll just repeat what I said earlier...go with Divine, you won't be disappointed. read more