We had an excellent experience with our recent maintenance request for a new washer and dryer. From start to finish, the process was smooth, efficient, and stress-free. The delivery team arrived on time, installed everything professionally, and made sure everything was working before they left. A special shout-out to Edgar Moreno from Mesa Properties! He was our main point of contact throughout the entire process and provided outstanding customer service. Edgar was always quick to respond, answered all of our questions, kept us updated, and genuinely cared about making sure everything went smoothly. His professionalism and communication made a huge difference. It's refreshing to work with someone who is so attentive and dedicated to helping residents. Thank you, Edgar, and the Mesa Properties team, for making this such a positive experience. We truly appreciate it! read more

left the house clean, they told us it took a cleaning person 14 hours to clean the house at 30 dollars an hr . you be the judge. read more

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We had a great experience submitting a maintenance request for our dryer. Edgar was our point of contact and got back to us quickly and promptly. He was very kind, professional, and helpful throughout the process. We really appreciated the excellent communication and service! read more

The recent heat wave has taken a toll on many people in the Southland. Many without AC. It can be quite unbearable and in some cases dangerous. Fortunately, we have a proprty mgmt company that genuinely cares for their tenants. The interor temperature of our place would reach up to 92 degrees but our AC just couldn't mitigate despite a slightly cooler temperature outside at night.we all had trouble sleeping and with all fans running nothing helped. i eventually reached out to our landlord team out of desperation, i followed all their instructions still no change it the AC unit was still struggling. So our landlord team Mesa (Edgar) specifically took immediaite action and requested a professional HVAC company to look at the matter.Normally because of the heat and cries for help you would expect maybe 4-5 days turnaround service, well that wasn't the case because Edgar's sense of urgency we got a technician out to look at the AC unit the following morning. Due to my health issue i booked a room at a nearby hotel not anticipating a technician to arrive so soon. the tech discovered the issue at it was a leak somewhere. Edgar instructed the tech to add some refrigerant just to make it comfortable for us and then revisit the location of leak when it was cooler. Amazing what a difference it made. All thanks to Edgar fast acting decision. Edgar M. is part of the Rustin Team. they are phenomenal and care. Thank you Rustin Team! i'm glad we renewed for another year lease.I'm going to write another Yelp review for Pacific Air who came right away they were also very professional. read more

This company does NOT tell you all the criteria they are looking for. also charge you $160 to be denied. They rely on a No Name company to make the decision. Sell your information. Do Not use this company. Find other better homes. read more

I had the pleasure of working with Sawyer and Mesa Properties for about a year while they managed my property in Covina. They handled everything seamlessly and always operated with integrity and clear communications. They approach every matter (big or small) with efficacy and professionalism. Which is exactly what I was looking for. When it came time to sell the property, Sawyer Shwetz guided us through every step and got the home sold within just three weeks. I appreciated his dedication, expertise, and work ethic. Mesa Properties is a wonderful family run business that genuinely cares about their clients. I highly recommend them for both property management and real estate sales. read more

Shortly after I posted this review I received a call from Sawyer with Mesa Properties. He acknowledge and understood the frustration we had experienced during our application process. Although, we have chosen to continue our search for a home elsewhere, he did offer solutions to help rectify and/or expediate a resolution to this matter. Thank you for your time and and consideration Sawyer. read more

This was my 3rd time requesting a tour with Mesa properties and each time the house had already been approved for rental but still open for tours... on all three occasions I was asked if I still wanted to view the property. I felt like it was a waste of time more importantly mine! it's was bit confusing and negligent in my opinion! Very misleading!!! read more

First of all I can not say enough about the service I have received the last 4 years with Mesa Properties, especial Mark Parmenter and his team. As a homeowner who has tried to manage the property myself and have also used other property management companies, who were of no help at all, I am beyond grateful for the relief I have felt knowing that any issues with our property are being taken care of. Mark and his team have customer service skills beyond what I would have ever imagined. They are quick to respond to any questions or requests and have always taken the time on the phone to discuss any issues that have come up with the property. Top notch in my book. read more

Edgar is amazing. We had an emergency safety issue and he came through for us immediately with compassion and a professional demeanor. He stayed in contact with us to ensure a resolution and had somebody out here within a couple of hours to complete the project. Thank you, Edgar. It means so much to my family that you prioritized our well being. We appreciate you, Rustin's team, and everybody at Mesa. read more

The entire staff should be replaced. I find that every time I call no one answers. It's just a waste of time. They like to send messages to you and demands to be mad but it's not the other way around. Not happy with the staff. Time to be replaced with people that care and understand. Highly recommend to go to another direction always best to rent from the owners of the two property management that like to jack up the rent I look out for themselves. If you notice a lot of houses are for rent they just don't run them cause you couldn't raise her rent July. read more

Mesa was very prompt with repairs. However, BEWARE - take pictures of everything at the move in time and move out time. They will even charge you for a non functioning lightbulb. We were not happy with how much they charged with cleaning the inside, rugs and massive backyard. Overall we were disappointed with how much we got back of our deposit money. read more

This business never processed my application but took my money! I had to make a claim with my bank SMH

We have been renting our home through Mesa Properties for almost 6 months and working with Mesa has been the absolute most pleasant experience. I know we all have had ups and downs with different property managers/apartment complexes/landlords, but Mesa is not only timely with helping us but goes above and beyond each time to check up on us to make sure all is well! A special shout out to Jamella who is always willing to help us with any request. Highly recommend!!! And my wife and I are hoping to one day purchase a house through Mesa! read more

Mesa Properties always responds quickly when maintenance and repairs are needed. They contract with skilled companies that complete repairs with skill and courtesy. read more

This is a really great property management. Solved a lot of my problems. This includes regular home inspections, finding tenants, assessing tenants, and more. So I don't have to spend a lot of time renting a house. read more

I contacted Mesa about 3 weeks before I was moving out of state to rent out my SFH in SoCal. These guys are very professional, thoughtful and most important - reliable. I have worked with property management companies in other states but Mesa has been the very best so far. They are communicative, dedicated and have a lot of knowledge. Their pricing is great for what they offer. If I had more properties to rent out, I wouldn't hesitate to contact Mesa. read more

Russ & Edgar (Property Managers) were right on top of our issue and the resolution and correspondence was phenomenal. We are truly grateful for their professionalism and respectful handling of our personal items in and around our home. Thank you & Big Hug ;-) read more

I've been renting with mesa properties for years and let me tell you, best experience! The prices are super affordable. Was renting a house and sized down to a condo and we love it. And maintenance request that's needed is handled super fast! Thank you mesa properties! read more

I have been using MESA Properties to manage my rental house in Eastvale for the past two years and eventually sold the house through MESA last month. I always trust MESA, because they are professional, considerate and easy to communicate with. They are always ready to answer my questions and give me good advise. Special thanks to Sam. The first time I met him in my rental house, he gave me very good impression. He was very nice and confident. He quickly found a good tenant for me. Sam also helped me to put the house on the market and talked quite a few optional buyers' agents and eventually sold the house with very good price. I have recommended MESA to some of my friends and will continually to do so in the future. Thanks MESA. read more

All the Mesa Properties staff are very friendly and welcoming. Jasmine always greets you with a smile. Esteban was helpful in providing me with all of the information I needed and met with me at my property to review and confirm all of the requirements. He made the process easier to understand. After I decided to work with Mesa Properties I was assigned a property manager. Melissa is the best! When I met her in person she made me feel so comfortable, was super friendly and went over everything in detail. She was able to find me a tenant immediately upon listing my property for rent. She made the process much easier for me especially since this is the first time renting my home. I am very satisfied with Mesa Properties and excited to continue to work with Melissa and the team. I highly recommend Mesa Properties. read more

Mesa is a great property management company that provides excellent & fast service whenever we have any issues/service requests in our rental home. Erick is great with his inspections & ensures that everything is in working order! Jorge does awesome repair work when ever the house needed it & the ladies Jamela & Melissa are excellent & kind in their communications with us concerning anything we needed. Thank you, Mesa! A great team. read more

I am a renter for one of the properties Mesa is managing. So far, it has been a good experience with the team. They're quick to respond to my concerns and usually follow up as well. read more

By far one of the worst companies I ever been thur....also the post money hungry rental company.if you rent from them make sure your willing to sale your soul for a house your going to be renting where your not a loud to have no type of kid activities at your home...they give out notices an don't even tell you why...they also charge you $25 to put a paper on your door..knowing they send the same letter in the mail they email you the same letter an if your on sec8 they also send them a copy of notice an then sec8 send u the same notice... If your okay with them go ahead an going thur the circles...I Been in my house since March 2023 an I been have to maintenance request every other day since I been in they property read more

In response to Sam's reply, I DID NOT admit to breaking the fan. You have been misinformed. I said I don't recall how it happened. But that's not the point. The point is that you tried to charge me $300 to replace and $60 fan. That's a ripoff. read more

work was completed efficiently. Also the time from when I called Mesa to when the contractors showed up to my door was prompt.

This was my first management' company in 25 years and when I say Mesa Properties is top tier! Charlene, Christiana and Michelle can't get any better than them!!! Sam you have a great team and I have already gave several references to your company, read more

Have enjoyed this property manager since they took over my apartment management. Erick was particularly helpful and kind during a recent inspection. read more

We rented a house in Chino using Mesa Properties. They are extremely professional: detailed and transparent thoughout the application process, upfront with all information, reliable with following through with what they say they will do. Overall, they are definitely the best leasing office with have ever worked with, in both California and Washington state. They build trust by explaining their process and standards and adhering to them all the way. If we even need to rent again as a tenant Mesa will be our first choice. The only reason why we ended the tenancy is that we have our own place now. By the way, they handled our moving out perfectly and took care of everything. And this combination of dependability, professionalism and thoroughness makes them our first choice is we ever choose to become landlords ourselves. read more

They respond to work orders promptly. It was easy thru emails to resign a new lease and working with staff

Mesa Properties provided us with some amazing work this past year. They provided some rehab services for my mom's house that we wanted to start to rent out. There were no significant mark-ups and they are trustworthy. I really liked how the company seems to have found the processes and procedures for effective, efficient and great customer service for rehab as well as finding and maintaining a rentor. Special recognition for Sawyer and Rustin who made the rehab and now the rental process as smoooooooth as possible. God bless you guys! read more

Provides good customer service when requested. Staff is always courteous. Been with Mesa Property Management for over six years as a lessee. read more

I absolutely love working with Sawyer Shwetz and Jamil Cabigao they are so efficient and knowledgeable

We were fortunate to acquire 2 properties that we were going to use as rentals. Knowing nothing about rental management, we were referred to Mesa Properties. Their entire staff is extremely knowledgeable, professional and courteous. I work directly with Rustin Harris and I couldn't be happier. He and Mesa take great care of our properties and is always quick to inform me if there are any issues with our rentals good or otherwise. read more

Mesa Properties and Edgar have been very helpful. They are always there to answer any questions or concerns.

This company is top notch and on their game! The process is easy to navigate and the staff is always available to answer questions without delay. Our experience was efficient and very timely. Their expertise in the rental business is top notch today the least. Take their advice, consider their experience and you will be pleased. They bring value to what you're trying to achieve by helping you get your property listed at a fair price with good tenants not just a tenant! You may try other companies but this one is definitely worth giving an opportunity to see what they can do for you and your property. read more

So far, so good. Organized, professional, attentive. The approval process was kind of intense and thorough, but if I owned a property, I would hire them to manage it. One of the best things was the cleanliness of the property. After looking at the state of other properties for rent, it made it even more impressive. Some properties we looked out were gross and the other rental agencies seemed to not even be embarrassed. Again, so far, so good. I like where we live and it's been a good process. read more

Been with Mesa since 2018 and am very pleased with their services. I usually work with Richan, who is always professional, responsive, and determined to find solutions to any issue we are facing. They do a great job at communicating on my behalf as needed. read more

We continue having some issues but thanks to one manager he has been a great help. He has send pest control and that has worked. Also the item left behind were removed. The appliances were also removed. The plumbing has been fixed and have 1 more work order for the half bathroom. So far Sewer has keeped his word. read more

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From day one, we have had great interactions with everyone at Mesa. Sawyer and Rustin were extremely helpful with the move-in process and were easily reached with any questions or needs that came up. When we've had maintenance issues, they are quick to get the issue fixed and always follow up to make sure we are satisfied with the service. Mesa has been a great management company to work with and we are very happy with our home! read more