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    Netsolutions IT Consulting Inc

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Micro Center

    Micro Center

    3.2
    (1.6k reviews)
    $$

    We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

    Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

    ASN Depot

    ASN Depot

    3.6
    (91 reviews)

    I rarely leave negative reviews, but I feel obligated to warn others based on my experience…read more I ordered a laptop because I needed it to prepare for school. Instead of receiving my order, I was informed that my package was "lost" before it ever arrived. What made the situation even worse was the customer service. When I contacted the company for help, Salman Nasir was extremely rude and unprofessional. He raised his voice at me and spoke to me disrespectfully, despite the fact that I was simply trying to find out where my order was. As the customer, I did nothing to deserve being treated that way. After looking through other reviews, I noticed similar complaints regarding shipping issues, poor communication, and unprofessional customer service. My experience appears to be consistent with what others have reported, which is very concerning. If you're ordering something time-sensitive--especially for school or work--I would strongly recommend using a different seller. My order never arrived, I lost valuable time preparing for school, and the way I was treated was completely unacceptable. I hope the company improves its customer service and shipping practices because no customer should have this experience.

    Think twice before coming here!!!…read more I always try to resolve the issue with the business before posting to give them a fair chance but the owner was not budging on his bad business practices so here's the review. Came a couple months ago and talked with David to update my son's MacBook and was told it would be done in a day with an agreed upon price. Came back to the store after no call to get an update or hopefully pick up the laptop and it wasn't ready. Called in a couple times and more excuses on why it had not been done yet. Fast forward to over a month later and visited the store to see what the hold-up was and got the owner. First he could not find not only the paperwork or my information in the system but he also could not find the laptop till I described it. It was in the "unclaimed pile" as he said. Turned it on and it had not been updated, no work had been done! He apologized and offered to do it himself. Before finishing up the paperwork I asked to confirm the price of doing the update. He quoted me 3x's more than originally agreed upon. When I expressed that it was not the price David had given me he said "sorry but that is not what we charge and he'd talk with his employee" with no other option to make it right. Long story short, he kept my laptop for months, did not do the work, lost my paperwork and misplaced my laptop then did not honor the price his employee gave. I am not upset with the business owner for his employee but I am upset that he as a business owner in our community would not make this right. Choose for yourself where you want to spend your money but there are other options not far down the road. I will not be coming back and will make sure they are never recommended from me. I'm just glad I got the laptop back. No paperwork, no info in the system, easily could have claimed I was never there.

    Netsolutions IT Consulting Inc - itservices - Updated August 2026

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