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Brooklyn, NY

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Neptune Auto Parts

3.0 (4 reviews)
Closed • 8:00 am - 6:00 pm

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1 year ago

Horrible service. Rude owner, unprofessional mechanics. Avoid this shop. Too expensive and hidden fees and labor.

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2 years ago

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2 years ago

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4 years ago

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Hilna Tires

Hilna Tires

(75 reviews)

Gravesend, Bath Beach

Went to Hilna Tires when I first purchased my new Jeep Wrangler in 2017 to have larger Cooper tires…read moreinstalled. They ordered the 295/70/17 STT Pro mud tires I wanted and they came in within a few days. They called me and I came in to have them installed and balanced. Drove away and they were perfect. Just came in again in 2023 as they had over 70k mikes on them and replaced them with new Coopers. Same good price and service. I also had them change front brake pads at the same time. Great price, service and the owner is a very nice guy and very hands on with his crew of good techs. Highly recommended.

My initial review of this den of thief, singular, was two stars, primarily because they employed…read morethe most mechanically brilliant, straightforward, reliable and always helpful mechanic in Brooklyn. Ronny could diagnose and repair anything and everything on a car. If conventional methods didn't work, he kept trying different things until he found the solution. Since Ronny finally came to his senses and moved on, there's really no reason for anyone not to go to one of the many other shops in the area. The owner of Hilna, the eminent Louie Gelman is nasty, obnoxious and often verbally abusive. He has more used tires filling every area of his shop than he could possibly sell in fifteen lifetimes. He could squeeze so much blood out of a dime, you have to wonder why his hands are always filthy black from grime, and not red. And he will charge regular long term customers as much as three times more than almost any other mechanic will charge. If Louie gets lost under his tires one day, and if Ronny comes back and takes over, keeping Jimmy and the other honest and competent mechanics who have worked there for many years, this would truly be an amazing shop. As it is, it has one major serious fault that makes many people like me walk away and never look back. That flaw, of course, is a cheap nasty little hustler named Louie.

Plaza Honda

Plaza Honda

(294 reviews)

Midwood, Marine Park

PLEASE READ AND BE ADVISED! SHADY Update to review below…read more I purchased a vehicle out of state through Plaza Honda. I was very thorough in my questioning to Dan regarding condition. First red flag was that they did not know Honda's current CPO warranty that is offered nationwide and tried to tell me I'd get a different warranty Honda no longer does. Their f&i manager Omar was uneducated on the current warranty and blatantly rude even though I turned out to be correct about the warranty being longer than what they said. The vehicle arrived with quite a few undisclosed issues such as climate console damage, rear fender damage, exhaust trim damage, rear window shade destroyed and no clips to attach it to, and it desperately needed an alignment to name a few of this LONG list. This vehicle is Honda Certified but items checked for working or being assessed were quite obviously skipped. Makes you wonder if they're inspecting anything at all in there inspections or simply checking the boxes with no true inspection! BUYER BEWARE!! This does not meet Hondas requirements and they could be sliding on by with your "certified" vehicle too! I was very patient and sent images and quotes and waited 10 days for response from Wilson Mateo Manager before hearing back after countless calls and emails asking for an update on what they plan to do regarding these issues. I would call and no one was ever available, off that day, anything to not help! Never received a call back or apology from anyone. Got in contact with GM Saad Mirsa and was finally promised a resolution! I was patient and grateful and just want to be out of their hair and move on with my car and life... well Saad played the same old song, ghosting me and no help! I gave them a total of 3 months to make things right before feeling the need to review but don't let it be you!! They STILL haven't gotten back to me. Response here and there leading me on then ghost again for 7 days over and over again. SHADY SHADY SHADY! Sending this up the latter to Honda directly regarding a certified Honda dealer selling certified vehicles not being thoroughly inspected. UPDATE UPDATE UPDATE: immediately following my bad review posted across all formats they did in fact send out the parts almost immediately(that they'd been "waiting for"). Paid the dealership near me to install and fix the issues. Rob is the best over there, their saving grace and gave me an apology and call right away. It shouldn't take a bad review to get what should've been done day 1 but they did ultimately do the right thing and take care of the issues and I am happy and in love with my vehicle now!!

This review reflects strictly on Honda Plaza Management for their mishandling of my second key,…read morewhich was signed and dated on the Honda Plaza Auto Mall contract as a "We Owe" item. The contract stated that it is valid for only (30) THIRTY DAYS FROM THE DATE OF ISSUANCE. So on the 30th day, after still not hearing anything back regarding my second key, I gave the dealership a call (refer to call log). I was informed they would follow up, and it would be mailed along with my new plate. So patiently (perhaps stupidly), I believed them. To keep things short and sweet, I followed up on Jan 11, Jan 13, Jan 28, Feb 8, and Feb 16 regarding the whereabout of my keys, only to receive crickets, except for Amia but the situation was out of her control. Whether Honda Plaza Management intentionally let the contract validity lapsed and simply ignored my follow-ups or it was miscommunication, the fact is this: The contract stated Plaza Honda owes me a key fob programming and key cut, which was signed and dated Dec 6th. This is valid for 30 days. On the 30th day, I called for an inquiry and was told they would look into it and mail it along with my plate. The plate was eventually mailed, but not the key. After an additional six follow-ups, my emails were ignored by the people who could resolve the issue. At this point, it is a loss. But this dealership will never get any business from me, my family, my friends, my coworkers, my neighbors, my acquaintances, or anyone who is thinking of buying a vehicle from Plaza Honda again. This is the reason why car brands like Tesla, Rivian, and Lucid which sells directly to consumers are thriving, because of practices like this.

Neptune Auto Parts - autopartssupplies - Updated October 2026

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