I came here after a terrible experience at 86 Street Quick Lube trying to receive a photo inspection for auto insurance. This was a great experience and totally opposite the other place I went to. When I called them a woman answered and was very friendly. She explained there may be a wait and there might be a line outside. She provided the hours which were 8:30 am to 2:30 pm so I immediately went down there. Everything was organized, the owner/manager greeted me and explained the process he was very friendly. I joined the line, the wait was about 20 minutes, the person who did the inspection was friendly. I did not have to leave my vehicle, everyone was wearing masks and gloves. The process was quick, he explained everything, was friendly, and at the end I was given a folder with all the documentation neatly in the folder which said thank you for business. Nice touch!! I highly recommend Ralph and John's for your auto inspection needs. Judging by the amount of cars there I'm sure they have a great reputation in the neighborhood. read more

Ralph & John's Auto Repairs - Auto Repair Near Me - Brooklyn, New York

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Was skeptical at first after reading some bad reviews but I'm glad I went with my gut. Solid experience here. The mechanic was upfront, got the job done fast, and didn't try to upsell anything unnecessary. Prices were fair, and they actually explained what was going on instead of just handing me a bill. Car's running great--definitely coming back if I need anything else. read more

Poor service, terrible attitude I don't normally leave reviews, but I had a really bad experience when I walked in to the store and there's was a Chinese employee serving us, and I asked him that my insurance company told me to take photos of the car in your store. Then he replied impatiently and rudely that we can only take photos from Tuesday to Thursday, and tomorrow is the last day for taking photos. When I wanted to ask other questions, he said to me in a bad attitude, "I'll tell you again, come tomorrow. The person who told you that came today is an idiot. If you ask me one more questions again, you don't need to come tomorrow either." read more

When needed, this is my go to shop for all my BMW needs. Willie and team are attentive and get the job done right and navigate you through the insurance process when applicable. read more

Got into a fender bender. Willie took care of everything. Car looks like new. Fast service. read more

Back in the day this was the place to go to if you wanted to build a 11 sec street-able mustang, I'm talking 20 30 years ago and they were good. Now this shop is beyond horrible, they lie they steal and most of all they do garbage work. I'm talking like finding sheet rock screws used on your car, stealing parts from you and putting an inferior part in its place, stealing your old parts, keeping your car for an extended period of time. Bottom line their morons and I wouldn't let them touch anyone I hates car, hack mechanics and dishonest, right now they are involved in several lawsuits. I cannot warn you enough. I think this guys idiot son took over that's what happened, I miss the good old days of nunzi and farks super cars read more

why would anyone do this kind of work why? you had this car for months. you guys not only did not repair my fuel pump issue or anything, you guys tore into the cab of the car actually tearing the metal of the cab to access the fuel pump. the access hole is completely torn up. ripped metal around the whole ring now the cap seal can not seal the metal is ripped so bad its unrepairable. u give me the car with cats removed without even telling me what you decided to do. you put off-road pipes to replace and they were are not even clamped together. the clamp was tightened to the side of the pipe they were never even connected together. there is no excuse for such butchering. i worked on this car every part of this car and would have never aeven llowed such a thing. a beautiful 2008 shelby gt 500 u completely butchered. no stars besides i may take action this is horrible read more

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This is the best shop in Brooklyn. Friendly, accommodating, clean and speedy service! Highly recommend.

Came for photo inspection, was very busy. Staff was very friendly and finished the inspection in 10 mins. I highly recommend this shop

Very nice professional, accommodating and honest mechanic. They are very busy but they still can take of you. I highly recommend them

No masks or social distancing. Extremely long wait for a photo inspection I was on line and talked to the owner with the lady in front of me. Two people pulled up after me and they took them first even though I was waiting. The guy was extremely rude. Additionally, not one person working or customer had mask. Everyone was on top of each other. The guy even came to my car without a mask. This is why the numbers are getting higher because of irresponsible people. read more

Great job every time, great prices, expect them to be busy, because they do a great job! Don't listen to haters, Ralph and John's are always on the up and up. I feel very comfortable bringing my vehicles here. read more

Went to them with a lexus 350 and they did a great job and were able to think outside the box and fix the water pump. We also had a problem with out honda pilot where field mice got in the engine and they fixed it no muss no fuss read more

They are the worst shop to go. Make you wait and rude. You've been warned. I wouldn't give them business even if its for free

My brand new leased car was smacked in the bumper while parked on the street. I looked up various body shops in my neighborhood on Yelp, and saw that this shop was one of the closest. They are absolutely terrific! Though I walked in without an appointment, Ralph the owner was most cordial and reassuring. He gave me an estimate that day, said the car would be ready in three days. Actually, the car was ready within two days, to my pleasant surprise. The car was restored to its' brand new looks, at a reasonable price. If you need body work done, this is the place to go. Hopefully, I won't need to avail myself of their services again, but if I do, this is where I'll be going to. Insurance claims are taken, though you can pay out of pocket as well. read more

I am a Lyft Driver. Today I went to this auto repair shop for oil change. From the first minutes this guys were being very arrogant, mean and rude. First skinny old curly Italian guy laught at me and shaked his head when I didn't hear his first order. Yes, order. They don't tell you, they don't ask you, THEY ORDER. When they finished, the women from the register told me that I am all set and good to go. That's what I did. When I got in to my car and started to move out the rest of the stuff who was around my car started yelling at me and told me that I'm not allowed to take my car from their f....g box. Then why you all were looking at me while I was heading to my car, when I started engine? Because everyone was doing their own business and nobody gave a shit what's going on in the box. They woke up when I was almost outside. Guys, I don't know your f...g rules and I don't give a f...ck on your rules. Don't f..ck with me! This is the worst oil changing experience I've ever had. I've already reported to Lyft about it. I don't recommend anybody to go to this terrible shop. F....ck you! read more

If I could give this please no stars that will be exactly what they deserve they're very arrogant don't listen when you're explaining your problem and don't respect women!!! Stay away!!! You will thank me later. read more

Took my car here with multiple problems and all workers were super friendly and professional, Danny worked on my car and knew exactly what the problem was and explained what had to be done and made it very easy for me to understand prices were great as well as all work done to my car I'm extremely satisfied with this place and will deff will be a returning customer! read more

For anybody that needs to have the right job done on their car, truck, or special build, go to Ralph and Johns for the best prices and quality work. I've been lucky enough to stumble onto this shop that was recommended from the dodge dealership for consistently doing repairs up to their grade. I've had multiple projects done on my car that have been completed 100% and still operate perfectly today with 5 star satisfaction. Their shop has multiple lifts and an official nyc or photo inspection station. There is plenty of parking and areas to pull over so that you can come inside and discuss what needs to be done. This shop is spotless and kept up extremely well. There are no tools, grease on the floor, or any oil anywhere. They are so extremely organized with all their tools that I've never seen any laying around. Its equipped with high grade computer systems for total diagnostics and fine turning adjustments. From race cars to 40 foot limousine's, they do it all and for the right price. I would highly recommend anybody who has a problem with their car that cant fix it on their own to come to ralph and johns and speak to ralph the the race car builder, the head mechanic, mechanic supervisor. Ralph was the first person to work on my race car and I wouldn't let anybody else touch it because of his confidence and expertise in auto building and repairs or upgrades. read more

So as a woman in NYC, taking your car to a mechanic is usually as painful as going to the dentist. You come out confused, not knowing what happened, except rest assured that there will be a hefty bill! Therefore, Ralph and Johns deserves more stars, probably somewhere near 10. It is so refreshing to feel like you're not getting taken advantage off and that they will actually fix a problem or even tell you, no miss, nothing is wrong with you car! Lol sounds silly but I've been through a lot of mechanics in NYC. I'm moving about 45 min from Brooklyn and I will still make the Trek to these guys just because I'm so happy with their service! Oh did I say that they are awesome at repairs, damages and everything car related! Only downside is that I still hate going to the dentist! :/ read more

My family, friends and myself have been going to this shop for years with different cars and never had a problem. Everyone in the shop is friendly and they fix whatever problem your car has. I definitely recommend this shop. They also have an auto body shop too which I had some work done there and everything came out great. read more

I went there for an insurance inspection and they were courteous and efficient, no long wait times . Place seems to run very well.

Unprofessional, dishonest, lack of integrity. Sloppy work Do not use this shop. Your car is never ready when promised Nightmare! Spread the word on your social network and save a friend. This is by far the shadiest auto shop in Brooklyn read more

This place sucks they charged me 400 for frunt brakes and rotors an the pads where wrong for my car an I still want back an made the fix a nother car of mine an charged me almost 2 g an didn't fix nothing i had to go to a nother mechanic to fix the problems that they sed they fixed there just a pach an clean shop I don't recommend the shop to anybody they took me for money and fixed nothing an they don't even deserve the one star I'm given them there lucky I'm on parole read more

These guys are awesome!! I had some oil lines built by them and they did an incredible job at a really reasonable price. Super friendly team! read more

these guys rock they really know there stuff fair pricing good communication and great work if you have a fast car and want it to go faster junior is the guy to make it happen read more

Ralph and John are 2nd generation mechanics and they take pride in their business. They have expert knowledge of any make and model vehicle. They have always addressed whatever problems and fixed them to satisfaction. They have a passion for cars and you can see it in the job they do. read more

Attention all women: if you are tired of intimidating auto mechanics that are not trustworthy you need to use Ralph and John's. I have been to many auto mechanics in my lifetime. It has always been stressful. This is not the case at Ralph's and John's. Surprisingly they are auto mechanics with integrity. They treat everyone with respect and courtesy. And above all they are honest. If you need if you need a reliable honest car mechanic this is the place for you. They service all makes and models. read more