Honest, and as knowledgeable as can be. All issues explained clearly. Car problems fixed no…read moredrama. A real asset that is only appreciated when their help is needed. Big time recommended.

George and his guys do a great job! Only recently has my car needed certain repairs/replacements…read moreas it hits the 11 yr mark, and I only trust these guys. I don't even bother going to the dealership any longer. And they won't gouge you like many other garages.

Went to Hilna Tires when I first purchased my new Jeep Wrangler in 2017 to have larger Cooper tires…read moreinstalled. They ordered the 295/70/17 STT Pro mud tires I wanted and they came in within a few days. They called me and I came in to have them installed and balanced. Drove away and they were perfect. Just came in again in 2023 as they had over 70k mikes on them and replaced them with new Coopers. Same good price and service. I also had them change front brake pads at the same time. Great price, service and the owner is a very nice guy and very hands on with his crew of good techs. Highly recommended.

My initial review of this den of thief, singular, was two stars, primarily because they employed…read morethe most mechanically brilliant, straightforward, reliable and always helpful mechanic in Brooklyn. Ronny could diagnose and repair anything and everything on a car. If conventional methods didn't work, he kept trying different things until he found the solution. Since Ronny finally came to his senses and moved on, there's really no reason for anyone not to go to one of the many other shops in the area. The owner of Hilna, the eminent Louie Gelman is nasty, obnoxious and often verbally abusive. He has more used tires filling every area of his shop than he could possibly sell in fifteen lifetimes. He could squeeze so much blood out of a dime, you have to wonder why his hands are always filthy black from grime, and not red. And he will charge regular long term customers as much as three times more than almost any other mechanic will charge. If Louie gets lost under his tires one day, and if Ronny comes back and takes over, keeping Jimmy and the other honest and competent mechanics who have worked there for many years, this would truly be an amazing shop. As it is, it has one major serious fault that makes many people like me walk away and never look back. That flaw, of course, is a cheap nasty little hustler named Louie.

I came here after a terrible experience at 86 Street Quick Lube trying to receive a photo…read moreinspection for auto insurance. This was a great experience and totally opposite the other place I went to. When I called them a woman answered and was very friendly. She explained there may be a wait and there might be a line outside. She provided the hours which were 8:30 am to 2:30 pm so I immediately went down there. Everything was organized, the owner/manager greeted me and explained the process he was very friendly. I joined the line, the wait was about 20 minutes, the person who did the inspection was friendly. I did not have to leave my vehicle, everyone was wearing masks and gloves. The process was quick, he explained everything, was friendly, and at the end I was given a folder with all the documentation neatly in the folder which said thank you for business. Nice touch!! I highly recommend Ralph and John's for your auto inspection needs. Judging by the amount of cars there I'm sure they have a great reputation in the neighborhood.

Was skeptical at first after reading some bad reviews but I'm glad I went with my gut. Solid…read moreexperience here. The mechanic was upfront, got the job done fast, and didn't try to upsell anything unnecessary. Prices were fair, and they actually explained what was going on instead of just handing me a bill. Car's running great--definitely coming back if I need anything else.

Radiator Busted after work, I arrived at 5:30, they close at 6. They did not hesitate to diagnose…read morethe leak and quickly gave a price for labor and parts. Turnaround time was 2 days. Very good staff and easy communication

Such empathetic thoughtful service in no appointment mode in the Saturday for a screw in the tire…read more I am so thankful for their great service in all senses. Happy to have found the local guys!

I spoke with Drew on the phone and was very impressed by the level of professionalism and support…read more I found Bay Diagnostic online after a not so great experience with my local auto repair shop. I mentioned that I might need a new alternator. But it turned out all that was needed was a new battery. I appreciate the honesty. The battery was replaced the same day. The replacement included a two year warranty. Highly impressed !

very understanding plus so Helpful.' Jordan is number 1…read moreHe is very knowledgeable about products and listen to him so you feel comfortable I trust Jordan over 35 years Thank you Jordan Stewart Gross

Came here in the morning for an oil change and got a fast, honest job. The owner was super nice,…read moregave me free coffee. He was cordial and all around sweet guy-- last of a dying breed. Always honest, always reasonable. Has been here for years.

Took my car here for a State Inspection and was told I needed rear brakes. When I wanted to shop…read morethe price because it seemed high they tried to give me a discount to do the work right away. Took the car to another shop that confirmed I had more than 50% left on my pads. Don't take your car to these folks unless you want to pay for work you don't need.

The lady in the office is nice, even when she is busy with many other people…read more The mechanic is very knowledgeable, friendly and honest. They are busy because of all their returning business. Call and make an appointment first.

I needed a simple task completed; Just a State Inspection. They completely took care of me. I had…read morea seat in their waiting room and chitchatted with Ms. Valerie (who was an absolute DOLL!) Before I knew it, a mechanic popped his head in and said "All set!". Talk about quick service! If I need anything mechanical done, I'm headed to Third Avenue Auto.

I've been there twice for flat tire fixes and both times I had a positive experience. I paid $20…read more(plus tips) which is a very reasonable price. They're open until 10pm which is a big plus and both times I was assisted right away and was in and out in less than 15 minutes. Staff is friendly and the manager seems to be a nice guy. Note that I haven't done any other more serious services besides flat tire fixed so I can't comment on that but for what I've done I definitely recommend this place.

I called the day before and was quoted $120 for the tire by a woman over the phone. When I arrived…read moreat the store, I was suddenly told the price was $140 by miguel and milo . I explained that I had already called and was specifically quoted $120, but I was then given excuses that the price "depends on the brand." What made the situation worse was when I mentioned that another shop had offered me $135, they immediately said, "Okay, we'll give it to you for $135." At that point, it felt like the price was just being changed depending on what they thought they could get from me. I understand this is a business and businesses need to make money, but customers also want to feel like they're being treated fairly and honestly. If the price can suddenly drop from $140 to $135 just because I mentioned a competitor, it makes me question how the pricing is being handled in the first place. More importantly, if a shop gives the impression that money comes before customer service, it also makes me question how much care is being put into the customer's vehicle. I would have had much more respect for the business if they had simply honored the original quote or clearly explained the pricing from the beginning.