I needed a simple task completed; Just a State Inspection. They completely took care of me. I had…read morea seat in their waiting room and chitchatted with Ms. Valerie (who was an absolute DOLL!) Before I knew it, a mechanic popped his head in and said "All set!". Talk about quick service! If I need anything mechanical done, I'm headed to Third Avenue Auto.

Really like this place. The mechanics are knowledgeable and the front desk woman is very nice. The…read morewait can be long even with an appointment but it is what it is. Just be patient.

The best auto repair shop in Brooklyn!…read more The Belt Parkway will test the integrity of any car. My little station Jeep, somehow a dip in the parkway broke all brake lines to my master cylinder. What the heck do I do? I did a search on Yelp and found 89th street auto diagnostics. I called the shop and spoke with Chris. He said his shop is very busy but he will fix my issue. A few days later, he fixed the car and explained what happened. I felt he was the only honest mechanic in Brooklyn. He also pointed out my Jeep needs another part to repair. Did you know JEEP means Just Empty Every Pocket?! When I come back from vacation, I'll have Chris order the parts and make an appointment. Great neighborhood auto shop, the service given was 5 stars.

Finding a mechanic is tough because you want to find someone who is trustworthy and will do what is…read morebest for you and your car. Read the reviews and visited here on a busy Friday afternoon. Chris greeted me and was completely transparent. Could've easily went somewhere else for an oil change but based on reviews and how he handled our first conversation I went back the next morning. Everything went great and runs smoothly.

Came here in the morning for an oil change and got a fast, honest job. The owner was super nice,…read moregave me free coffee. He was cordial and all around sweet guy-- last of a dying breed. Always honest, always reasonable. Has been here for years.

Took my car here for a State Inspection and was told I needed rear brakes. When I wanted to shop…read morethe price because it seemed high they tried to give me a discount to do the work right away. Took the car to another shop that confirmed I had more than 50% left on my pads. Don't take your car to these folks unless you want to pay for work you don't need.

I had heard good things so I took my car here for an inspection. Tommy and the crew were great…read more They had me in and out quickly. I live on the other side of Brooklyn but I will still be taking my car back to him in the future.

I've tried other auto repair shops, but they were always too expensive--even for minor issues. I…read moreasked my sister if she had a place she trusted, and she recommended a shop in her neighborhood. Since then, I've come here many times for oil changes and routine checkups to make sure my car stays in good condition. The staff is friendly, attentive, and always takes the time to listen to any concerns. This has been the only auto repair shop I've trusted for the past five years.

Fast reliable service. Friendly staff. Very fair prices. Reasonable wait time. Staff explains…read morethings in detail. Very satisfied with the services received thus far

Excellent high quality service with reasonable wait time n priced fairly Well pleased with…read moreService and owner Recommend

I had been a loyal Bay Ridge Honda customer for over 10 years, leasing and purchasing multiple…read moreHondas there. Unfortunately, after several awful experiences ,my most recent experience was so disappointing that I won't ever be returning. I came in with my own financing already secured. Despite that, I was strongly encouraged by sales person who I have been working with for many years to apply through Honda Financial Services instead. He stated that I would get a better interest rate. I was told my car needed to be Honda Certified in order to move forward with that financing, which required nearly $2,000 worth of repairs. After more than eight hours at the dealership, I was finally told that the Honda Financial Services loan was 4% higher than the financing I had brought in with me. Since I ended up using my own financing after all, the certification and the nearly $2,000 I spent turned out to be completely unnecessary. The entire process felt unnecessarily drawn out, exhausting and manipulative. Spending more than eight hours at a dealership for a transaction that should have been straightforward is unacceptable. I also did not have positive experiences with my salesperson despite working with him for many years. I simply did not feel I could trust him. One detail that stood out at the last visit was that his desk was elevated on risers so he sat towering over customers, which struck me as an odd, uncomfortable and comical dynamic. Finally, after the long day, I was taken into the back to a finance office to sign paperwork and was subjected to aggressive sales pitches for additional products and warranties. He used intimidation and scared tactics. The presentation made many of these add-ons feel mandatory rather than optional, creating an uncomfortable, high-pressure environment at a point when I was already mentally exhausted. I feel people who are not as adept as I am in car buying can be deceived into purchasing these add-ons. This review reflects only my personal experience, but after more than a decade of being a loyal customer, I left feeling misled and pressured rather than valued. There are many reputable dealerships where the buying process is transparent and respectful. If I were shopping again, I would look elsewhere. On the flipside my experience with Edwin at Honda Services for service and maintenance have always been great.

I have been a loyal Bay Ridge Honda service customer since 2017. Service has been on a decline;…read morehowever, after this last experience, I will never return. What should have been a routine warranty tire replacement turned into one of the worst dealership service experiences I've ever had. I drove from New Jersey to Bay Ridge Honda because I trusted this dealership and had purchased a Honda tire warranty. After checking in, I waited approximately **45 minutes** before being told the replacement tire wasn't in stock. While inventory shortages happen, everything that followed was entirely avoidable. My service advisor told me he would: * Obtain warranty authorization that Friday. * Call me Friday with an update. * Call me Monday regarding the repair. None of those calls ever happened. From Friday afternoon until Monday afternoon, I received ZERO proactive communication. No update on the tire, the warranty, the repair status, or when my vehicle would be ready. On Monday, I had to call the dealership 5 separate times just to get an update. It wasn't until I requested to speak with a manager that I finally received a callback informing me my vehicle was ready. When I arrived to pick it up, it wasn't actually ready. My husband and I waited another two hours while the dealership processed the warranty paperwork. I was told they couldn't process the warranty until the repair was complete. If that's their process, why call customers to pick up their vehicles before the paperwork is finished? Throughout the experience, there was virtually no ownership, urgency, or empathy. No transportation assistance was offered after learning they didn't have the tire. No apology was ever given for the missed calls, the unnecessary delays, or the complete lack of communication. To make matters worse, I had to repeatedly request basic service documentation, and I never received the customary multi-point inspection report for my visit. I escalated the matter to American Honda and provided call logs, text messages, invoices, and receipts documenting everything that occurred. This review isn't about an inventory shortage. Those happen. It's about broken promises, poor communication, lack of accountability, and a customer service culture that left a long-time customer feeling like an inconvenience rather than someone whose business was valued. After nearly a decade of bringing my vehicle here, this experience permanently ended that relationship. If you're looking for a dealership that communicates proactively, respects your time, and takes ownership when things go wrong, I would strongly encourage you to look elsewhere.

Talk about shady sales car salemen galore. What a bunch of losers…read more So we walk in looking for a baby friendly pre-owned SUV. Besides the fact that right of the bat I was turned off by the decor, which does say a lot about the place, we were t here for 3-4 hours while they checked us out. Now comes the extra douche part. The sales agents takes my husbands amex with a simple "Can I see it?" Sure. Here you go...what do you need it for? "I just want to see it" So he sees it. And comes back with a 7,000 charge. No papers were filed asking us for permission and we refused to signed the check. We were told that the charge won't go through and were reassured 3 times. So what happened? It went through. SHADY SHADY SHADY SHADY! Our amex rep was in awe. How does a charge go through without the slip being signed or without written consent? STAY AWAY! Give your business to a better place, like the Bay Ridge Branch Dealerships (Nissan, Honda, etc.)

I too had a terrible experience with Guiffre. Brought my car in for the one year service and asked…read morethem to do an inspection since it was due. The car had less than 10,000 miles on it. I called to see if the car was ready and I was told that the car needed new brakes and would not pass inspection. I told them not to change the brakes and picked the car up. I then took the car to Midas and paid extra to have them pull the wheels to check the brakes. They told me that the brakes were good for another 15,000 to 20,000 miles. One year later, inspection time again I took the car to a local place and the car failed. He said that it would probably pass at the dealer (I don't know why). I went to Guiffre and the car passed. EVEN THOUGH THE BRAKES HAD NOT BEEN CHANGED. STAY AWAY.... THEY ARE NOT HONEST!!!

Trustworthy repair shop. Came here for an oil change and…read moretire rotation. In and out under an hour. They accept credit cards as well but save on taxes with cash.

Using them over 10 years, always honest - fair prices and quality work they stand behind. They'll…read moreget it done fast and right for a fair price. Total trust in them. Easily a 5 star place- ignore the stupid reviews- those people are insane- example- bring a flat tire to a tire shop. And the crazy person with the Nissan door panel. You can tell when people leaving reviews are a problem- like "Lucy m" look at her other reviews- that explains everything. Some people are just trouble makers. If you want a competent repair shop at a fair price this is your place. Easily 1/3 the dealer price. Highly recommend. Very straightforward- but don't tell too many people- I don't want them to be too crowded

I love these guys! (And their not-so-little dog, too!) Zeus the doberman is just a big sweet baby…read more They do a great job for very reasonable prices, and they're as nice as can be. A great neighborhood place -- they make car trouble that much less exasperating!

Don't go with a new car. Very bad experience. Let's just say I had to go to another mechanic after…read morethis visit because the piece was put in wrong!!. The sign most reliable auto repair shop for best in boro is a croc of shit. Thanks for fucking up my car.