Great mechanics and most importantly trustworthy, especially if you're a woman but most mechanics try to take advantage of you. They take care of you. I highly recommend this order center and Now better yet. They purchased the property next-door and they do body repair also read more

My experience going to the shop was nothing but amazing, the customer service and the hospitality of the shop mechanics and especially the owner Roman and the mechanic Eugene are top notch. I brought my project car that was over 30 years old, other shops denied repairs, but this shop always helped me and helped me FAST! They diagnosed my car, ordered parts and installed them with no problems. Me and my father go to this shop for many years. They NEVER disappoint. Any other shops in New York especially in brooklyn dont care about your car. Ive had bad experience before in other shops, but this shop and the owner Roman and all the mechanics truly care about you and your car. I would highly recommend going to this place. read more

The only place where I take my car for NYS inspection . Fast, friendly , knowledgeable ! Thank you Ice! read more

Ice Auto Center - Auto Repair Near Me - Brooklyn, New York

They found the problem with my car and fixed it in a short time, and the prices were reasonable.

Been coming here for over 15 years and have never been disappointed, not with the price or with the service. Roman, the owner of this shop is extremely knowledgable, honest and super nice. I am sure he has his bad days but it is so hard to find an honest mechanic. There have been more than 5 occassions where I walked in with a issue and instead of making a big deal, he just quick fixed it and did not even charge me. Highly recommended. read more

Ice Auto Center - The most trustworthy mechanic in Brooklyn. - Auto Repair Near Me - Brooklyn, New York

Attitude and overpriced!!!!They do not treat their clients with a respect. I try to do business with the same people so they know my vehicle history, but every time I had to wait for my scheduled appointment 1,5-2 hours such a waste of time!!!Not to mention that they forgot about appointments . I decide to go to other places and found out that I always overpaid too. For the same service in other body shop instead of paying 150$!!!!! I paid just 40$. Think twice before you go there!!! read more

Never in my life have I felt the need to write a review prior to them actually doing any service. The fucking attitude on this guy is beyond...just extra. I called and he sounded cool. Said I could bring the car and the parts and he'd just charge for labor. Cool. It's a big job and someone else quoted it at $5500. I got parts for about $1200 and was figuring another $1000 in labor, but whatever. We never got that far. I went in person to talk about what we could work out. Roman is the jerk's name. He was under a car doing an alignment while his other mechanics paced around uselessly. Of course he's the boss so I had to wait for him. He was under there for a good 20 minutes before he came out for a cigarette and chatted a bit with the car's owner. When he was done chatting he looked my way but it was as if I was invisible. Made eye contact and I waved at him at which point he turned around without so much as an acknowledgement that I was alive, and went back under the car. I waited 25 minutes and he KNEW I was there the whole time and couldn't say, "Hey, I see you but I'm super busy." Anyway, sucked up my pride and called today. He answered and I got about 3 words out of my mouth when he cut me off and said "I can't answer your questions right now. Call back tomorrow," and immediately hung up on me. Eat shit Roman. I'll take my business to someone who is at least courteous enough to treat me like I'm a living breathing human being. read more

Been going to this shop for the past 3 years and I've gotten nothing but great service from all of their workers and boss. Highly recommend this shop for anything from oil changes to major repairs. Mechanics you can trust! read more

Very professional service!!! Friendly, knowledgeable staff Comfortable waiting area Will definitely come back for all my car repair needs read more

These guys are very knowledgeable and friendly. Rare quality service, where skills, knowledge and decent price you may find under one roof. I service my BMW in this shop several times and I'm happy that I found professional people that I may rely on. read more

Honestly the first time I used this place was because of the ridiculously enormous "NYS Inspection" sign out front and my regular guy for inspections was closed. Being born and raised in Brooklyn and living here for 46 years , unfortunately I'm automatically skeptical of all mechanics, plumbers, electricians and accountants. Been ripped off way too many times too not feel this way. But I needed the inspection and gave it a shot expecting to "need brakes" or "tires" at the least. The most common inspection rip offs. My 2005 52,000 mile Corolla is meticulously maintained by me and I knew it didn't need anything. They did an actual thorough inspection, inspecting lights, horn, seat belts, removed wheel, checked brakes, raised on lift and checked underside, exhaust, suspension etc. checked ecm for codes. For sure I thought I was screwed, they'll "find something". I still don't believe it, but they didn't find anything meaning they didn't try to rip me off. Just gave me my sticker and sent me on my way. Six months later it was time for my 2013 30,000 mile HIghlander to have its inspection and once again for reason unclear to me, he was kind of babbling, my guy couldn't do it, so I went back to ICE, again skeptical, but because of my Corolla experience, a little less skeptical than usual. Again not to rehash the whole story, but basically I had the same experience as the Corolla. No hidden charges or made up "fails" that need fixing. Thanks ICE for making me a believer that there are still some honest small business shops out there. I'd definitely recommend ICE for inspections. I don't know about other types of work BUT I think I'm willing to give them a shot and if they do find something I believe it actually needs fixing. read more

After prior assurances by Roman (the proprietor) that he would do a proper rebuilt transmission installation, I.C.E. IMPROPERLY installed my rebuilt transmission and took NO responsibility for their incompetent work immediately afterwards. The rebuilt transmission was later professionally examined and forensically diagnosed by the rebuilt transmission company and rendered damaged due to faulty installation procedures; I subsequently had no choice but to have a competent transmission specialist/establishment do the correct job at the expense of yet another rebuilt transmission and additional labor charge. I strongly advise anyone to beware of this repair shop; their personal assurance/guarantee is absolutely worthless. -----Original Message----- read more