Grant was a very helpful sales person and was very kind! He took time to explain headlights to me.read more

Great service. Always there for questions and never too busy help someone…read more I love this location. Been coming here forever and they have the best advice to give. Without the attitude of other locations!!! Thanks guys!

Good wash for the car. Took about 10 minutes…read more I pick the $26 version and forgot what it's called. The result is clean inside and outside. The annoying thing is they forgot to wipe down my windows and it was wet when I got in. It's totally worth it for the time saved.

It's a car wash, not expecting too much. Just remember to remove your valuables before you go to…read moreany car wash. The hubby had to oversee them to ensure that they completely vacuumed the car and clean the interior otherwise the guys are slightly lazy and will do a half a** job. The line to get into the car wash is in a red bus lane. I wonder if people will get tickets from blocking the bus lane. Something to consider.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

I brought a glitchy RadCity Bike to Edgewares in hopes of getting it fixed. I had just had a bad…read moreexperience at another bike shop where I was told it would be worked on quickly, then 2 hours later they "still hadn't heard from their e-bike mechanic" who was running late I work or something. So I brought the bike back to brooklyn and to Edgewares. The owner of the shop stopped what he was doing to come take a cursory look. When the battery was fizzing he knew there was a bigger issue so instead of promising a quick turn around he said he wanted to find the real problem but it could take time, and he'd follow up with an estimate. I appreciated the quick review and honest timeline. I got a call later that he had discovered some glitchy wires that may have also been shorting the battery and he had contacted rad wagon and found it. It was under warranty and was able to get me a replacement bike. I was floored! I was happy to pay for set up of the new bike as they had put a lot of time into it. When I realize I had forgotten the key lock for the battery when picking up the new bike they came to my house a mile and a half away to pick it up. It was incredible customer service. I have two ebikes and kid bikes and this place will be my go to for servicing in the future !

I've had nothing but good experiences with this shop. Excellent customer service. The…read moreowner/manager Tom is a very nice guy, very accomodating, and honest. Much better to deal with than some of the other shops that rush you in and out.

There's many things wrong... They are way over priced... There customer service sucked, they very…read morerude,they gave me the wrong parts, no refunds. It's like they have a kid running the store. The manager is worst then the workers... They sold me the wrong part $ 92 so I had to walk to Another Auto part store since my mechanic already had my car in pieces... I got the same part for $35, mind you the manager charged me...I had to go back and literally fight for my refund...

The people at Arch Auto Parts have the best customer service. They are helpful, trustworthy and…read moreknowledgeable. I will definitely go back!

I had an issue with my mechanic and a warrantied part form a competitor and had to come to arch for…read morea new alternator. The staff was friendly, helpful, and personable throughout the entire transaction. Though the part cost me more than the competitor, it actually fit my vehicle. I was a bit salty it was a rebuilt part, but it will likely outlast the one previously purchased. Thanks guys!

I came here today to exchange a part I bought incorrectly from here. I brought in the old part so I…read morecould get it right this time. Carrey helped me out immediately and was excellent in helping me to ensure I got the right part this time and to help me exchange it. He even ensured I got their discount card to help me on my future purchases as well. He found the part an was able to to order it with 2 day shipping. He went above and beyond and asked Richie, a co-worker that's been with the company for 24 years and was able to get it delivered from a shop in Queens the same day I came in. I wasn't even upset at having to wait a couple of days but this was an excellent experience because of their effort to ensure I had my part as quickly as possible. There's a small parking lot shared with a laundromat. I would guess that it holds about 10 cars. There's plenty of nearby street parking however metered and unmetered. It's also easy to find and accessible by public transportation which is a couple of blocks away. I highly recommend this store for your auto parts!

I was completely ignored from the moment I walked into the store. I asked one of the staff for a…read morespecific item & his response was...." I don't know, try looking over there" as he pointed towards a shelf. There was no attempt to assist me. Very disappointing experience.

Closed been about a year.didd a lot of business with them. They were helpful in getting parts and…read moretheir prices were quite reasonable..Evan met mechanics there that helped...the brothers were great ...will miss them and their business...

Great guys, Great service, Diligent, hard working bunch of guys who helped me get an old part for…read morean old motorcycle (mirror for a Honda Hurricane 1989). The owners Dan and Ken were so honest and helpful that I needed to write a review. Thanks Guys for all your help. For the past 20 years I've sworn by Danken for all my car and motorcycle parts.

I've been coming here for years and I have to say best autozone. They actually take their time to…read morehelp you out and if they don't know they will find out and get you directed to the right stuff

I had a very good experience when I went to purchase coolant for my SUV. The store is clean and…read morewell organized. They are COVID-19,ready with plexiglass at the counters. I was helped by Victoria who was pro-active to assist me. She looked up to make sure I was purchasing the correct coolant. The store has a good selection of most everything you need for your car. This was my best experience I've had in the few times since I've been coming here. Based on this experience I would recommend them.

The headlight on my car burnt out. So I came to AutoZone to get a replacement. I don't go to…read morePepb**ys because I had a very bad experience there a few years ago. This location is further for me, but it's worth it for less aggravation. It's difficult to get here because it's located right by the BQE and there is all kinds of traffic. If you come I would recommend in the early afternoon 11-2p to avoid rush hour, or come later in the evening. When I was there I only saw 2 ppl working, but they were hustling to help customers at the register. There was a short wait, but I didn't trip...there were only 2 ppl so.... They had the part I needed, although the worker almost gave me the wrong part, realized his mistake and gave me the right one. He was friendly and helpful. Don't come here not knowing what you need. If you need a part, go online first and see what you need before you make the trip. It will make it easier when you get to the store. Outside looks a bit cluttered with discarded auto parts, not very clean. It's because ppl fix their cars in the parking lot, and don't clean up. The area might seem sketch cuz it's right by the BQE overpass, and there are mechanic shops nearby, but you'll be fine it's safe. Be wary of ppl who offer to fix whatever issue you have with your car. They hangout in the parking lot. They may break your and they're not affiliated with AutoZone, so buyer beware.

These Corp business make major mistakes opening a location in NYC. You greatly damage your brand,…read more because the employees they hire are totally incompetent. Rude and Stand off-ish. The NY way. You shouldn't hire people that can't spell customer service.