I've had nothing but good experiences with this shop. Excellent customer service. The…read moreowner/manager Tom is a very nice guy, very accomodating, and honest. Much better to deal with than some of the other shops that rush you in and out.

There's many things wrong... They are way over priced... There customer service sucked, they very…read morerude,they gave me the wrong parts, no refunds. It's like they have a kid running the store. The manager is worst then the workers... They sold me the wrong part $ 92 so I had to walk to Another Auto part store since my mechanic already had my car in pieces... I got the same part for $35, mind you the manager charged me...I had to go back and literally fight for my refund...

Kemperle Paint Supply in Brooklyn is a top-tier paint store. The staff is knowledgeable, patient,…read moreand actually takes the time to help you get things right instead of rushing you out the door. I came in with a specific color in mind and they nailed the match perfectly. They have high-quality products, fair pricing, and real expertise -- especially when it comes to automotive paint and custom matching. You can tell they care about their customers and take pride in their work. If you're serious about paint and want professional results, this is the place to go. Highly recommended.

This worker name "Mitch" need to learn how to help his team mate the mixer Tyrone needed some…read moreassistance from his team mate Mitch to make a color and Mitch left him to make more and more mistakes 3 hrs just to correct a simple solid gray color Mitch need better training on customer service and assisting his team mate and Tyrone need lil mixing training

Came in with some questions. I bought some pads, rotors. When I had got home I realized they had…read moresold me the wrong parts. I was upset over the whole situation and ended up leaving. I feel the service could have been better given they paid more attention to what the customers were ordering. The service was usually good and I have came here in the past without any problems. Just a bad day I guess

Always helpful staff ,Knowledgeable about parts, even helped me set up the grease gun I purchased.read more

Verified inventory and price. Sent payment form and shipping label for part- never shipped. Called…read moreto check status..."Uh, maybe it sold to someone else" was the excuse. Same part is listed higher price next day. VERY dishonest and unprofessional

Great place, came here for parts for my 2016 Jeep Grand Cherokee. Willie and mike both helped me…read moreout, very professional, they know their stuff.

Great customer service. Staff very helpful and professional. My vehicle inspection went very well…read morewith no pressure to have any extra work done. The waiting time was minimal and Ashrauf and Julian were helpful and friendly.

This has been a horrible experience!! Both with the specific location I went to AND (most…read moredisappointing) with the 'complaint department'. When I spent $700 for new tires (a) I had to wait FIVE hours (b) they never balanced the tires (c) they left off every single vlave cover I called immediately at 800-737-2697 and was given a case # (#318669) and was told my concerns were being expedited - and that a supervisor would call me back the next day. This was on April 9th. I have since called a total of THREE TIMES asking for someone to help me resolve this and still no one has ever called me back. It is now April 20th and have given up. At this point it appears that Pep Boys has simply taken my $700, left me with unbalanced tires that will wear out prematurely ... and even the corporate office does not care in the least to even respond to my concerns. After being a Pep Boys customer for 40 years, I am now sorry that I ever decided to bring my car there. I will never again recommend anyone to use Pep Boys again.