The headlight on my car burnt out. So I came to AutoZone to get a replacement. I don't go to Pepb**ys because I had a very bad experience there a few years ago. This location is further for me, but it's worth it for less aggravation. It's difficult to get here because it's located right by the BQE and there is all kinds of traffic. If you come I would recommend in the early afternoon 11-2p to avoid rush hour, or come later in the evening. When I was there I only saw 2 ppl working, but they were hustling to help customers at the register. There was a short wait, but I didn't trip...there were only 2 ppl so.... They had the part I needed, although the worker almost gave me the wrong part, realized his mistake and gave me the right one. He was friendly and helpful. Don't come here not knowing what you need. If you need a part, go online first and see what you need before you make the trip. It will make it easier when you get to the store. Outside looks a bit cluttered with discarded auto parts, not very clean. It's because ppl fix their cars in the parking lot, and don't clean up. The area might seem sketch cuz it's right by the BQE overpass, and there are mechanic shops nearby, but you'll be fine it's safe. Be wary of ppl who offer to fix whatever issue you have with your car. They hangout in the parking lot. They may break your and they're not affiliated with AutoZone, so buyer beware. read more

AutoZone - Cluttered in front store, old car parts and brake pads - Auto Parts & Supplies Near Me - Brooklyn, New York

These Corp business make major mistakes opening a location in NYC. You greatly damage your brand, because the employees they hire are totally incompetent. Rude and Stand off-ish. The NY way. You shouldn't hire people that can't spell customer service. read more

It was a fluffy snow that was easy to remove from my SUV. The front & rear windshield defrosters were turned on. So I expected no visual problems driving my Grandson to preschool on the BQE. Melting on the windshield started to occur as the defroster performed its job. I was splattered while passing a truck that was treating the road. So I turned on the windshield wipers to help. Help they didn't!! The clear portion of my windshield was two narrow crescents. The rest of the glass was terrible. It was a windshield wiper emergency. After breakfast I set out to find an Auto Supply store. My ready reference, as always, was Yelp. Perfect!! There was a 4 star AutoZone at 3rd & Hamilton. Off I went!! The store was in a warehouse area that is starting to undergo a renaissance. It was a small two store strip center with a nice sized parking lot. The store itself looked well maintained. Now I know very little about cars and am darn proud of it. So I needed help. I walked in to a clean, well laid out store. There was a large open area between the counter and the shelf area. It felt open, airy and welcoming. Even before I reached the counter, the Sales Associate asked if she could help. Yes, she could. "I have a windshield wiper emergency. And I have absolutely no idea how to replace them." She was so nice!! Volunteering to put my purchases on the vehicle for me, she asked if I wanted something high quality. "Yes, I did." I'm tired of taking the car for inspection every year and being told I need windshield wipers. What she brought out was pricey. But they looked SOOOO much more sturdy and well built than anything I have ever had. I recognized the Bosch brand name. "I'll take them." We went out to replace the errant pair. The drivers side wiper proved difficult to remove. I could see rust from the corrosive salt air atmosphere in Virginia Beach & the winter road spray in New York. After much work she went into the store for a tool to help. Still no success. She was completely pleasant throughout the entire replacement ordeal, remarking that it must have been a long time since they were replaced. "Only since the last inspection". Finally she decided to move on to the passenger side. It was difficult, but finally came off. Moving back to the driver's side, she went back into the store for WD-40. Much more effort finally yielded success. Wow!! My new windshield wipers looked terrific and so well made. She told to to try them out. Double Wow!! My windshield was now clean. I could actually see through it. This was an employee who went way beyond the call of duty. She wasn't going to give up. And she did it all with a smile. Normally spending money on car maintenance is a drag. You don't seem to have anything tangible to show for your investment. I always dwell on the fact that I could buy a new iPad for the amount of money it takes to replace tires. But I am as proud of my new windshield wipers as I would be of a new pair of boots. They are awesome. This purchase should definitely protect me from the Snow Monster my Grandson says lives on the BQE. read more

Very pleasant people. I had to come in for a battery; it was a rainy day, so they wouldn't come out outside to actually install it. But the service person came out with the tools and showed me how to do it myself. I didn't mind. On rainy days they might want to put up a temporary car port so that they can still provide installation, which is the reason I went. read more

i sent my friend in to get a battery, she got someone who quickly said that replacing the battery might not let the car truned on. she then called me where as i spoke to him and he quickly changed the story to it's going to take more than half an hour to replace. he then said to me that on his computer that it was going to take more than the time allowed for replacement. i told him that i've done it before and it doesn't take long at all. he replied well then maybe you should do it yourself and that it's a courtesy. i then told him that autozone shouldn't offer this so called courtesy and then lie about doing something so simple. read more

Compared to the one on Coney Island this is my favorite location . Extremely helpful employees , parking lot and easy lay out store . Also maintain having most products actually on the shelves and in stock not having to go in the back read more

If it weren't for Luis and Jabeer who helped me I would've probably not go back. I ordered a part for my car but got the wrong side these guys helped me even though I lost my receipt. read more

I had a great experience today at this location. I didn't quite get her name... (8-31-18) but she was really nice and very helpful! Thank you auto zone for hiring bad a** women. read more

Had to replace a battery that I bought there 2 years ago - Manager was very helpful, honored their free replacement warranty, and even replaced it on the spot. Thanks for great customer service. read more

Horrible customer service. Called 30mins ahead of time to confirm that a part is there. They said they have it in stock and will put aside for me when I go pick up. I arrive 30mins later and they said they dont carry that here. Person who answered didn't even bother to check if they have in stock, just check part number and said yes.... waste of time read more

Really polite efficient service -came in for a battery and replacement and got in and out in 20 minutes and and Gabriel was knowledgeable and sweet. Also tje batjrooms were really clean! read more

Wow. Carlos and Janet just pulled out all the stops in the middle of a massive downpour to get my car running again. Turned out to be a super weird issue with needing to put the car in neutral to start it. Their knowledge runs DEEP. Super nice and helpful. Saved me a AAA tow. read more

Autoparts shops in NY are all pretty much a crap shoot, but the manager at this one is not a straight shooter.

Got here at 720am store opens up 730am worker comes running down at 726 open doors says I can't enter till 730am I agree two other workers come running 728 locks doors. im waiting as first worker ask till 730 now I'm waiting till 737 no door open I'm watching them talk and joke around I knock on the door they looked so disturbed as to why I'm knocking worker comes up says sorry he forgot the door was locked no help was offered to me as they was just standing joking around talking about there private life's at work I asked if there was any discounts today while standing by a empty rack where the special offer papers usually are they said oh grab paper I said I would if there was some. won't be coming here anymore these guys looked like the just woke up not ready for work read more

Great service, and they check your battery life free of charge and if you're real slow witted they also hook up your windshield wiper,which I now know how to do,bows head down in shame! Thank goodness for their amazing staff!Will be back! read more

I came in with a broken windshield wiper blade, and walked up to the counter with the piece that had snapped off looking for a little guidance. Adili, the associate that I worked with, immediately asked if I needed any help, and I told him my situation. He examined the little piece which I thought had broken off, and told me that he didn't believe it was broken, only that it had fallen off. He offered right away to walk out to my car with me (bear in mind it was 30 degrees out and raining) to see if he could pop it back on. We walked out, I handed him the blade, and he had me fixed up and ready to go in 30 seconds, all the while with a smile on his face. Customer service like this is harder and harder to come by these days, especially when the "customer" ends up not having to buy anything from the store. Little favors like this go a long way, and I will be back to the store to give them my business soon. read more

The best store . Mr Ahmed Gabeer the best store manager. Honest and helpful.he is doing his best to make the customers happy and satisfying.

they have helped me out greatly and charged my car battery for no charge. very nice customer service