The best in Brooklyn! honest and fair do excellent work - highly recommend had them put an entire new exhaust system in my truck Range Rover sport and did a flawless job at a reasonable price. Raymond, Eric, Wayne, and the whole team always take exceptional care of my car. I bring it in there for tires oil changesbrake pads and general Maintance and service as well. read more

These guys are the best in Brooklyn. Eric & Ray get you back rolling quick .................................

New Xcell is a phenomenal local business. I come here for routine maintenance and car inspections. They are always friendly, fair, and affordable. They have excellent communication (call to make an appointment, they call when it's ready for pick up, and they're honest when they can accommodate stuff.) The only con is the ingress/egress to the lot is tight and can be stressful. Keep being awesome you guys! read more

Been going here for ages and cannot recommend it enough. The communication is always timely and clear and the service is fast, honest and reasonably priced. Eric and the team do a great job and are also just generally pleasant to deal with. Consider myself lucky to have such a great option close by. read more

New Xcell was referred to me by a credible friend that used this auto shop for years. What a great referral! I've been there for inspections and several times for an oil change. The service is quick, friendly and fair. Eric and Ray run the shop in an efficient manner and actually make the ordeal of taking your car to the shop a pleasant experience. read more

I took my son's car in for new brakes. They gave me a thorough evaluation of the vehicle and explained that I only needed rear brakes (not all four). I appreciated the honesty. The work was completed promptly, and the fee was very reasonable. If you are in the Brooklyn area and you need work done on your car, then I highly recommend New Xcell Auto Repair. They are A+! read more

Kind, thorough, and attentive. Prices are not insane, and they consistently do a great job

Typically go here for oil changes and state emissions check. Always give clear timing on when they will be complete. Everyone I have talked with there seems on the same same page. Service has always been excellent. Will continue using this shop. read more

A mechanic that is friendly, fast, and reasonably priced? I didn't think they existed before I tried this place! Called to get routine car maintenance, got an appointment the next day, and it was done in under half an hour. Will definitely be using New Xcell for all our auto repair from now on. Thanks Eric! read more

I had an issue with my Subaru that I had put off for a year involving replacing the stereo amp under the passenger seat. I called a few places that blew me off because I had a stripped bolt that might be an issue. But Xcell was willing to take a look at it. Once on-site, they estimated a couple of hours to install it. They did it in an hour and the cost was very reasonable. I was very pleased with the staff's friendliness and communication. My building super recommended Xcell from his experience with an insurance-related repair he needed. I will definitely consider calling Xcell if I need any repairs in the future. I don't know if my experience was unusual but they were swamped. It took me a week to get an appointment. Take that into account! read more

I put car maintenance up there with going to the dentist. And being a woman makes it even more fun to bring my car into the shop. Now I'm not one to write reviews for things other than food, but New Xcell is the kind of business you want to support. They make car work not miserable. I've been there a few times and they are quick, honest, and reliable. Making an appointment or talking to one of the guys is easy. Try doing that at the dealership. read more

I bought my used 2014 BMW X3 M sport from a used dealership in New Jersey. Our first long drive saw us broken down in the middle of Massachusetts. The dealership took six weeks to tow the car back and review at their service department, where they spent that time trying to figure out what was wrong with the car. They later decided to send it to BMW of Springfield where it stayed there for a further two weeks and had some work done. I picked up the car drove it for no more than 500 miles and it broke down again. So I took it to BMW of Brooklyn where they quoted me nearly $7000 to get the car back on the road. I Then took it to Pep Boys and explained the symptoms and they Confirmed almost the same symptoms and were charging me $4600 for the job. Luckily around the corner from where I live is New Xcell Auto Repairs .. Thank god ! Not only did they disqualify all the previous companies repair suggestions, but they also meticulously and by order of cost .. by one by one analyzing what is already been done with the car and what might need to be fixed to get it back on the road (keeping informed and informed of potential incremental potential cost - they carefully evaluated/diagnosed the car. Sadly --but thankfully, they realized the worst case scenario after charging me only $300 in testing as above. The problem was like cancer to a car in that the CPU was malfunctioning. None of the previous auto repair shops (including both BMW dealerships themselves) were able to diagnose the car in such a acute manner. While the CPU itself was expensive at $2000, the work and the duration of time these guys devoted themselves to my car I can never pay back. I think I paid these guys about $1000 in labor and parts (not including the $2,000 I had no choice to pay for an OEM computer direct from BMW) .. all in all and in some cases they removed replaced removed and replaced parts and did not charge me as part of the meticulous devotion to getting me back on the road. While I hope I never see them again ;) .. I can't wait to see them next time. I hope this review helps those struggling to get to the root cause of the problems with their cars but (and) for everything in between ... please do not hesitate to give Eric or Ray a call because they will treat your car and your money like their own. Thank you guys! read more

New Xcell Auto Repair - Auto Repair Near Me - Brooklyn, New York

Amazing work!! Super friendly service and willing to work within my budget for my auto repairs.

Look no further, your car is in the best hands here! It is such a relief knowing that when I bring my car here I know I never have to worry about anything. Eric and the crew do A+ work for very fair prices. Great customer service, and all of my questions and concerns were answered and alleviated. Thanks so much!!! read more

Erik is the absolute best. Will never take my BMW anywhere else, but here.

Honest mechanic who finishes the job on time and as stated. Nice to have a trustworthy, local mechanic that can deal with maintenance issues and repairs as they come up. read more

Absolutely love taking my car here anytime I have issues or need anything. They always accommodate me for my needs and do an amazing job. They are always booked, but always find time to squeeze me in for any quick fix! read more

Its always good to fine someone you trust, like the person who cuts your hair. I feel this way about new Xcell auto repair. When I arrived with a nail in my tire, Erik and his staff were quick, friendly, and attentive. Things are some uncertain these days, I trust you. read more

Had a blown out tire and rolled in to New Xcell on a Thurs morning. They had me out of there with a new tire in no time and were super professional and nice. I would definitely recommend them and go back. Thanks! read more

Generally, I've enjoyed taking my car here. The pricing has been fair and they've always been pleasant to work with. The quality of work, however, has been extremely inadequate lately. I was sold aftermarket headlights that failed after 3 months. My headlight covers were damaged. A faulty bolt in a front ball joint caused my wheel to fall off, luckily while driving 5mph--an issue that was left unresolved. I hate to say this, but I wouldn't recommend this mechanic. Take your car to someone far more thorough who will actually QC the work. read more

Eric is lovely!!! He always there to accommodate me for my needs. The best shop ever.!! Been coming here for at least four years

Best mechanic I ever had. Been a customer for over 15 years and he has taken care of all my cars. Never had an issue. Everyone knows what they are doing and you know your car is in good hands with them. I have moved out to NJ and I still bring my car back to them. Its worth the drive once find a place you can trust. read more

This is the auto repair shop that everyone tells you doesn't exist. Eric, who both my wife and I spoke with when calling, was the consummate professional, from beginning to end. We had phones the repair shop on Tuesday evening and they were ready to do repairs the following morning. How often does that happen? The price was fair, the work was done quickly, and the results top notch. Thanks so much for the stress-free experience. I will definitely return if I need any repairs on my car. read more

Took my 2013 Kia for inspection. Minor repair + needed tail light. Assisted in getting all done within 5 days. And neighborhood.

Eric does an awesome job. Came in for my annual inspection was up on the lift getting worked on in 10mins and out quickly.

These guys are great. I decided to give them a try because I have been using Joe's Auto Body next door with very positive results. Eric is the service manager, and he is really on top of things. Happy to give an estimate over the phone. He will communicate clearly with you about what needs to be done, how long it will take, and how much it will cost. It is really refreshing to get customer service with a friendly, positive, and professional attitude. I have only used them twice, but the work has been excellent, and their prices are reasonable, though not cheap. The prices are not out of line with other businesses in the area. I had a problem with my 2008 Accord recently, and it was the kind of thing I was afraid I would have to go to the dealer to fix. My dealer is expensive and all the way out in Bay Ridge, so I thought I would give New Xcell a try first. I'm glad I did. Highly recommended. read more

I just want to start by saying that I live in New Jersey and still drive up to Ricky, Eric, Derrick, and the rest of the family at New Xcell for over 20 years. They not only provide very competitive prices (low for labor) but they are FULL-ON/BRUTALLY HONEST with what NEEDS to be done now, not what might need to be done. Eric will be the first to tell you what to look out for and when. If you have ANY questions, Eric or anyone will answer with wisdom, and if they do not - they will return with one and answer with vigor. Life is all about consistency and they provide that day in and day out. I would HIGHLY suggest anyone to them. I'm tired of going to stealerships and other places just trying to make a buck. New Xcell hopes you don't come back to them for a problem, but if you ever have to -- they'll be there and more than happy to be. read more

The best car repair shop around. They are extremely honest, reliable and do great work! The son is super communicative. This is the opposite of the experience at some dealerships... they truly want to help you and aren't looking to upsell you on unnecessary work. read more

End your long search for a competent, honest, fair, friendly, reasonably priced, convenient auto repair shop with New Excel near the Bklyn Bridge. I've been taking my car here for the past five years and am very pleased. The owner's name is Jok (Korean name, pronounced joke), who is soft spoken, mild mannered, friendly, pleasant, and customer oriented. It's a small shop, with only two repair bays, but unless the job is complicated, or they need to order special parts, if you bring your car in early in the morning, you can often pick it up that evening or early the next morning. I always feel I'm being treated fairly and not being sold into unnecessary repairs. Jok will give you options and explain the different pricing. He'll make a recommendation, but you're the ultimate decision maker. I've been to many auto repair shops over the 20 year I've had a car, and this is by far the best. The address above says W Cadman Plaza, but the shop is actually on the south side of Old Fulton Street, about a block diagonally across from Grimaldi's Pizza. It's right at the entry to the BQE and Old Fulton St. read more

I'm going to miss using this shop, since I sold my 1991 Honda today. I took my car to Joke at New Xcel since my first breakdown and had been going there ever since. Joke's brother is the mechanic there and is an absolute mechanical superstar. What does anyone want from a shop other than getting a car fixed and not paying an arm and a leg. I've never been charged "suggested retail price" for parts, and they are honest and fair. And since I'd taken my car there again and again, they cut me breaks. Not only do they have a shop on the corner of Old Fulton and Hicks, but they also have a second garage. Busy? That's an understatement. These guys work so much, the phone is off the hook. If you need your car fast, though, make sure to follow up. There's no computer system to keep tabs on all their projects. read more

Eric and his team are the best. I have used them on multiple occasions for a variety of issues and the have been outstanding every time.

Stress and hassle free. Made an appointment for an inspection and oil change 2 days before. Came in on time and they took me in right away. Only waited about 45 minutes! Everyone I spoke to in the entire process was friendly and helpful. Overall great experience. read more

It's taken me a while to write this review because I wanted to really put thought into it and give these guys the praise they DESERVE. I highly recommend these guys! First time in my life that I didn't feel like I was being taken advantage of or treated like some clueless chick with car trouble. Eric is amazing and the whole staff is courteous and VERY professional. Best of all, they know what they're doing. Where do I start? Ah yes, the annoying (but necessary) yearly DMV inspection. Here's my timeline of events: - Needed oil change, battery changed & fast approaching sticker expiration date - My dealership was supposed to do the inspection for me & change battery but they decided to take my battery out first (instead of after the inspection) - This trips the system up and you have to drive over 50 miles before you can even pass the inspection after battery removal/restart - They told me to come back (even though my sticker was expired already) after I drive around - Got like 4 tickets for an expired sticker in the process - Car now smelled like burnt rubber (which they told me was fine as long as no alert lights come on?) Cue in Xcell.... - Eric was AWESOME! He immediately gave me an estimate A THIRD of what my dealership was charging me for the battery replacement (including labor) - Since I still had not driven enough to pass the inspection he gave me a 10-day extension which protected me from racking up more tickets! - Fixed my broken key (as a courtesy) - Cleaned and fixed the oil situation which was spilling and could have caused a fire! - It was all done fast (1 day) and affordable! Don't think twice. Trust me. read more

Be careful with this guy. Make sure you get a proposal in writing before he does any work. or I gaurantee you will get charged for something you don't expect. The problem is that he charges extremely high prices and that he assumes everyone wants to do the work and has the money to pay. He has a tiny shop and he can't turnover many cars. He will charge a arm and leg for everycar he touches. hope this review helps read more

Everyone at new xcell was so nice!! Even though they were fully booked, they snuck us in same day. Highly recommend!

My first question is always, will they rip me off? Here, no, they won't! The manager is Eric, a very young, asian man who is very friendly and forthright. If anything, go out of your way to connote your intentions about when you plan to pick up, ect. I tried dropping off over the weekend but due to it's location they 'circle the wagons' and you can't just drop a car off and leave it for Monday. The work they did was great, simple, but legit pricing and I could trust them with anything after my first encounter. read more

Have used these guys for years after my old shop closed. They are great at communication and have never had a problem with their work. Highly Recommended. read more

These guys are great! It was a little crowded when we first showed up but the staff was incredibly friendly, knowledgeable and worked with us to get exactly what we needed and then some. We were rear ended by a delivery truck and it bent the whole back trunk of the of the car in, as well as scratched paint and misaligned the bumper just to name a few things. Eric and his team were so professional and thorough. They communicated with us clearly about every cost and potential issue. When we got the car back, it looked even better than before we were rear ended! I would highly recommend these guys and will definitely be back if i have any issues with my car. Thorough, honest, fair priced and eager to please. It doesn't get much better than that! read more

We are grateful for this business, they are fair, honest and very competent. A family business doing right by their customers.

Thing may have changed beyond repair. I am waiting to see if Eric will man up about the price he told me on the phone. To be continued? Maybe. read more