Nellis prides itself on "accurate descriptions" of items up for bid. This isn't always the case. I found a milk frother up for auction, advertised as "used, with no missing parts and fully functional". I bid on it and won it for $20. I picked it up, and the following day left for vacation. Upon my return, I unboxed the item and tried to use it. It was inoperative, and had at least two missing parts (possibly more). When I contacted Nellis to arrange a return of the misrepresented item, I was told it was beyond the return time limit (7 days). I then explained I had been on vacation, and felt I was due consideration since the item was grossly mischaracterized in their advertisement. The response I got back was essentially too bad, too sad, you missed the return window. I was not disputing that, but rather more concerned about the completely false advertising of the item's condition. Buyer beware! Do not believe the advertising on Nellis' site. In this case, they were either knowingly misrepresenting the condition, or at minimum grossly incompetent. No more Nellis for me! read more

missing items half the time. Complete chaos and frustrating. If you only pick up a few items, you are likely okay, but be sure to count and check everything before leaving. read more

products are worth the price . I have bought more than 15 products from them . For one product( item cost 17$) there was missing items which they din't mention on the website for the product(product was mentioned as used and no missing parts). I looked it after I got it home it was disappointing also to return it I have to travel around 35 minutes to retun it ... it's not worth the trip(17$ item) Except one rest all products were worth the price And as mentioned on website read more

I have been with Nellis Auction since they started in Arizona, both the Phoenix and Mesa Locations. Recently this site is not safe or helpful. They double charged my bank account three times in May/June 2025. Sent out a disclaimer BUT these were different accounts/ different banks that I used. Secondly product damage stopped being shown or disclosed of items you bid on. Third my orders did not include all my items I won and paid for. Fourth the site has been down twice in the last two weeks. Fifth the Warehouse closed when I go to pick up. Nellis it was great while it lasted but most of us can't afford your double charging, missing items and double trips for pick up. Add this to your lack of response to issues involving our money and I am done! Buyer BEWARE read more

Such a great team and they do whatever they can to accommodate in the quickest way possible! Really appreciated their attention to detail on my multiple orders. read more

compre un reloj q en la publicación decía q estaba nuevo y q no le faltaba nada y resulta q cuando lo recivo no trae el cargador

They charge u twice and then takes them days to reply to a double charge claim and ignores the claims

I recently moved and was able to get everything I needed for my new place through Nellis Auction at a fraction of the cost! Pick up was super easy, drive up, give them your phone number and they bring your winnings right out to your car. They even helped me load it! Such an amazing experience, I'll probably always shop here! read more

I'm impressed! I just discovered Nellis Auction last Wednesday. Since then, I have visited both Mesa & Phoenix locations more than a couple times. For context, I used to visit AllSurplus in Phoenix until I learned they closed shop for the Phoenix location, so discovering Nellis was exciting. As I said, thus far I'm impressed! They are FAR more organized than AllSurplus EVER was. The parking lots at both locations is littered with employees like busy little worker bees. It comes off as very organized immediately upon arrival. They wave you in and wave you in the direction of an empty spot. The service for AT&T is spotty in both Mesa & Phoenix locations, but usually within the first couple minutes of arriving there is an employee there to check you in in case you haven't been able to check in via the QR code they have located at each parking spot. At AllSurplus it was a complete gamble how long it would take to get your items, but at Nellis I was STUNNED to see my items arrive to me within easily less than 5 minutes. It didn't matter if I had 5 items or 12 items. I had my items and was backing out and heading home usually in what I'm guessing was less than 10 minutes, though I've never timed it. I LOVE that you can bid, pay for your items and pick them up the very next day! Honestly, both locations have worked like clockwork and the employees are polite and focused on their job. The items are as described from what I've seen so far. There was only item I received that was missing a power cord, but it was an easy oversight and was easily remedied by buying one inexpensively on Amazon. Still cheaper than buying the whole item brand new, so I call that a win. read more

Make sure you check anything you pick up before leaving their location. Many times the item is not correctly described OR it is missing parts when they claim nothing is missing. I will pay the extra 20% and buy products. read more

I am having a surgery soon and was able to purchase a shower chair, raised toilet seat, wheel walker, and recliner cover for only $22!

Norma J. LAS VEGAS, NV My experience was amazing. They are fast and friendly, always on time. They are very helpful and polite. Nellis Auction-North Las Vegas is a great place to bid. read more

Nellis auction has the best stuff at half the prices I've saved some much on the stuff I need to camping gear to toys for my kids as well as household items I would definitely recommend nellis auction read more

I have won 3 vanities from this site. All say no damage and when I get there to pick up I open the box and the mirror is completely broken. They are quick to refund you but they charge you a restocking fee even though it never left because of false advertising. So they are still making money off of broken items. I recommend not buying anything breakable from here. I have night other items and they have been fine. Customer service is horrible with returning phone calls when you request a call back and if you wait on hold it just disconnects you. read more

garbage I use to buy alot of stuff so I would send someone but after awhile of sending people all the way to mesa and realize that half the stuff was junk the 40 min drive back was terrible if its not new dont buy it junk and half the time was in box but labeled wrong waste of time read more

This company use to be amazing. You could find awesome products at great prices. Now everything seems used and picked over and they have raised the minimum bid on most things to $5. That's crazy. Everything should start at one dollar lines it use to. With the minimum bid being so high and the bot bidders driving up the prices, this place has gone downhill read more

this site is too tempting and more often than not you are going to get junk that is misrepresented and returned for a reason. be very careful buying clothes or anything electronic. I have got so many things that I didn't catch were wrong before I left and not worth the drive back to return. today I got what was supposed to be 900 feet of weed eater twine and was less than 50. bought 3 nightgowns for my wife that were wrong size, used when they said new and not what was pictured. out of 3 items none were what I expected. read more

Nellis Auction is a great place to bid on high-quality items that everyone can use daily. If you bid wisely, you can furnish a whole home at a fraction of the cost of online stores and traditional brick-and-mortar stores. If you need large or small home appliances, consider replacement parts for your family car, and don't leave without purchasing something for the children. Nellis Auction is a great way to make those tedious shopping trips a seamless transaction and if you ever find that your purchase is not up to standards they happily allow you to return the item within a seven-day window. read more

I was running late to pick up my order after work due to traffic and was a bit stressed out about missing my appointment. Eric went above and beyond to help me out. His customer service was excellent--friendly, understanding, and professional. Really appreciate the great customer service provided by Eric. read more

THEY INCORRECTLY DESCRIBE THEIR ITEMS. I've had to do constant returns because something that should've been rated a 1 was given a 5. Most recently I won some Reebox shoes, and they were obviously traded by an employee there. Then I was given the box. There was no indication that they were that brand on the box, so someone opened them. But took them for themselves and traded their nasty shoes!!!! read more

Most items are fine, just make sure you read the description and the notes. Most of the people there are wonderful. But today I met an extremely nice person who went out of their way to help me. His name was Daniel. I flagged him down when I noticed that I had a wrong item. And these things happen and I thought he was gonna say well we'll just do a return on it, but I showed him on my phone when I had ordered and it was completely different. He took the time to go back into the warehouse and find the package I should've received and he brought it out to me m, at the same time he took back the wrong package. Thank you, Daniel. I really appreciate it. read more

Nice Find Nellis Auctions is a great place to find amazing deals. They have tons of Items listed everyday and the best part is, you find things you never knew you needed. Recently I've purchases a paowr shreder, quilts, bed sheets, pillows, air fever, pots/pans, dishes and so much more. The auction site is easy to navigate and the item descriptions are accurate 97% of the time. The bidding website is extremely user friendly an the process when picking up your items is fast. You drive up, give your number, take a parking spot, and items are loaded in your vehicke. If an items isn't what you expected, just return it, no problems or issues. A surprisingly great auction site. read more

Nellis just raised their prices 500% over night . They raised their prices across the board 500% on SALVAGE merchandise . Merchandise that has been deemed unsellable and garbage by its original manufacturer, that is why they won't take it back themselves . PURE GREED FROM THIS COMPANY read more

I have been on NellisAuction for 2.5 months now and have spent about $6800 during this time. My wife, being smarter, has spent much less. EXCELLENT DEALS - IF - 1. You pay close attention to the pictures and description. 2. You learn how and when to bid (not complicated). 3. You don't get carried away bidding. 4. You are courteous and don't try to hog every item when there are multiple items of the same thing. ON THE DOWN SIDE. 1. The pictures are too few and too often suck - seemingly purposely. Which is why you have to pay close attention to them. I cannot count how many times I have received an item that was so much bigger or so much smaller than what I thought I saw in the pictures, to say nothing of how many times I did not carefully read the description and assumed I was getting what the pictures showed. 2. At least, I say again, AT LEAST, 1 out of every 3 items I have bought was not 100% correctly described. Only in about 1 in 8-9 times was it in my favor, as in the item was better than described. 3. If you wait until the last 5-15 seconds to up-bid, you run a very real risk of your bid not registering at all or not registering at the right moment. You may have bid a much higher amount than the winner, but the system will show you lost the bid. This is because the system is not always able to determine who won when the bids come in within a close fraction of a second of each other. The more people bidding on the same item, the more it happens. The busier the site is, the more it happens. 4. Nellis' Suggested Retail (SR) price is not always correct. YOU MUST CHECK/COMPARE PRICES ON AMAZON and every single time when you do not already know the price. -Sometimes the Nellis Auction SR is much less than on Amazon, and sometimes it is more. Check it! -Sometimes the item is currently selling for WAY less on Amazon than the SR on both Nellis and on Amazon. Several times I have paid more on Nellis than I would have on Amazon. 5. ALWAYS REMEMBER TO ADD 25% WHEN BIDDING!!!!! I cannot count how many times I have bid my max, but forgot to add the 15% Premium Fee added to every item and also the tax we pay on every item. Since the Premium Fee is also taxable, we pay almost exactly 10% in taxes on everything we buy. Ergo, we pay almost exactly 25% more on top of our bid. That is substantial. DON'T FORGET IT!! Like I often do. read more

Best kept secret in Las Vegas Be careful to read the descriptions because if it says the item is damaged or missing parts, it truly is and you will be disappointed As long as you make an appt, very easy pickup process. Beware of the taxes, after taxes and fees, it's about a 24% markup from the purchase price. Not a huge difference on the smaller items but for big purchases it makes quite the difference read more

Scammers. Don't waste your time.. 3 out of 4 orders were fake. Said brand new, was used and damaged. Said model x, was model y. Showed pictures, pictures fake.. spend money on garbage.. I guess they don't want to pay for waste management and found us the stupids to pay and take the rubbish as well.. read more

I've gotten nothing but great items from the Mesa location. Sometimes the boxes are a bit of a mess but the items inside are not damaged. I am addicted to this place. Always always read the notes and look at the pictures. That way you know what you are getting.​ read more

Nellis has low key been such a great find. I've literally outfitted my entire home gym (minus some rogue bumper plates) with items that I've bought from their site! They basically auction off items that are either open box, or returned that they've gotten a hold of. So most of their stuff is lightly used or sometimes it's completely brand new. If you use their website, make sure you pay attention to what you're bidding on because that's where you'll know if it's brand new, if it is in working condition, or if it is potentially missing parts. In total, the home gym I made should have cost me upwards of over $2000-$2300, but after buying everything through Nellis, it was maybe half of that. If it sounds to good to be true, trust me, it's true. I thought the same thing, but I'll let my pics of my gym do the talking. I've bought a squat rack, a barbell, two Bowflex adjustable kettlebells, a set of Bowflex adjustable dumbbells, a spin bike, and a rowing machine! My only "con" for them is that you have to drive out here to pick up the stuff you "win." And out of the numerous times I've been here it's been great, but there's been one item that they keep not being able to find when I come to pick it up. So if it weren't for that, it'd be a 5/5 star review. read more

i have bought many items here! its a gamble! Their add says .. New~No Missing items~ and blah blah blah.... well NOT TRUE! I have had SEVERAL items missing parts! Today I picked up 3 items. Comforter, in which they said was "NEW" no missing parts.. WELL ALL WHERE MISSING EXCEPT THE Comforter! Then, I opened the window seal car bed! only said used with NO MISSING PARTS! all I got was the the bed to go on it!! IM DONE. BE AWARE. NOT WORTH YOUR MONEY!!!! read more

Nellis has been nothing but good to me. I can find items for so much less than if I were to buy it from a regular store or Amazon. And just like other stores if I don't like the item I can return it without any fuss. Usually within 7 days but that's ok. I just have to make sure I'm keeping g track. read more

Sadly it's time to update this review. Nellis has moved to a new location. They seem to have tripled their inventory nightly. There are still amazing deals. The staff are still awesome and helpful. The only problem now is that they are not listing items correct. I bought a bedding set- Comforter, sheets etc. I got it home opened it up and it was a Korean mattress. Was not even a comforter or sheets or anything it was a very thin mattress. My aunt has had even worse luck lately for different times in a span of two weeks she bid on a queen size mattress topper and every single time she picked it up it was something else. I think they are so busy now that they are not listing things correct and it's a pain in the ass to go there pick it up and find out your items something completely different or worse it's correct but broken or damaged and it was listed new. I wish they would slow down and really look at what their listing Before I stop going there. read more

Nellis Auction - Wolf Toaster oven, I paid $200 the cheapest I can find it is 689. I use it every day it was one of the best purchases I've made so far - Auction Houses Near Me - Phoenix, Arizona

/It used to be a lot better years ago now ....you got people or bots wildly bidding against you for no reasons, I'm telling you why would you spend more than retail come on!! Something fishy or just a bunch of A-holes trying to make yyour day suck with game playing.... read more

A friend of mine turned me onto this auction site and I could not believe it was real! I won some great stuff super cheap! I thought this was amazing! And then they changed how you bid. Now someone bids if there's 30 seconds or less it resets the timer so the auction lasts. So you think you only have a minute left and you're watching it and then people start bidding and the time just keeps getting extended. It's really annoying. I can understand it's a business and they're trying to make the most money but it's an auction. I think how many times the auction can be extended should be limited. Overall I still recommend it because you can get good deals but I liked the way it used to be. read more

Staff is always smiling, and eager to help. Prices are ridiculously good but I end up buying stuff I don't need. Still a blast to bid.

This use to be a good place to bid on items until they changed the rules and added the time extension. I purchased over $20k from them in less than a year and have now stopped bidding on items because of the ridiculous time extension, when I reached out to Nellis I was told they added the time so everyone had a chance to bid and make it fair, the system before was already fair because you had the ability to make a proxy bid for the maximum amount you were willing to pay, if you were outbid in the end it was fair because the bid went beyond your maximum bid you were willing to pay. The new system is nothing more than a money grab for the company running up bids, not about fairness as claimed. read more

I love nellis for All my special Occasions gifts an I also do all my Christmas shopping with them. They always meet all my shopping needs an if there's ever a problem with Merchandise they are always helpful in getting the situation resolved. I feel that they do there best to give the most Accurate Description. I'm sure they don't have the time to open every box to do an all around Assessment on there items. They are also fast an friendly never rude to customers and that says alot to me for the fast paced work they are providing thank you Phoenix location! read more

Always reliable, love getting products from here at a great price!! been using for a couple months and a lot of my family members even started getting stuff from here read more

NELLIS AUCTION is CRASHED again????? Thanks for wasting my 2 days. Of bidding, research, BLA BLA BLA not happy I'm Done, Ruined platform over and over! I''m a good customer and stopped using them a few years ago when they started messing with the algorithm and bidding rules so now they must of TRIED A.I. and ruined the platform. I'm gone again. read more

Nellis Auction - This is all the Site shows so Thanks for all your help. Lol - Auction Houses Near Me - Phoenix, Arizona

See all

The auction isn't truly an honest auction with a cutoff time for bids. They now add additional time to try to get people to over pay for the possibly distressed mdse. so that they will make more money. Be aware, they frequently exaggerate the value of the items up for auction. You need to search google or amazon with the description to really access what the item would be worth if new. Lately I have seen numerous instances where the exact item on Amazon is considerably less than they represent. They do ad least have a 7 day return period but if you return or cancel too many times, you get a lower "buyer score" and the have to pay a cancelation fee at some point to cancel an item. read more

one with this miserable place Terrible location and everything i buy seems to be broken or missing parts or the wrong product. Just sick of wasting my money on lies! These people give you the wrong estimated value and lie about the condition of the product. I dont care enough to drive back to that dump to get my money back i just wont ever go there again and ill warn everyone I know to stay away! You should stay away too unless you're a risk taker Good luck buying garbage! read more