Avoid this business at all costs! I had billing questions and they did not want to help. The…read moreDr's wife was incredibly under professional, rude and even hung up on me TWICE. I am blown away at the how money hungry this group is, unhelpful and how the WIFE of the doctor would not even help me. I am so blown away at how unprofessional and rude they were that I am out of words. All I can say is FIND ANOTHER EYE CARE CENTER. All they want is money and then will hang up on you when you ask questions about why they invoice so much.

very good store. Staff are very friendly and professional and the best price with good quality. My…read moreonly place will consider getting a new glasses!

Exam was good but the customer service was horrible. never did get the lens i wanted after 3 times,…read morealways a excuse and walked out spending over $700. NEVER AGAIN

I am glad I have a new optometrist that's quite close to my home here in Arizona…read more I like the cleanliness and simplicity of this optometry office. I also enjoy the professionalism of Dr. Lam and all her staff. Not to mention, she's a gorgeous, intelligent and personable woman to chat with while you're getting your vision checked on. I learned a lot about my eyes that day and my options for when I decide to get Lasik done soon. I liked that her office also carries some of the luxury eyewear brands I enjoy wearing, but not overwhelming with too many options. It only took me about 5 minutes after my exam to pick my new frames for the year. A great place for your yearly eye exam for sure.

I have round glasses where the axis needs to be adjusted perfectly or else I get vertigo/nausea…read more Lenses ended up popping out and these guys took care of it for FREE. Popped them back in for me and in a matter of minutes.

Absolutely LOVED Dr. Luce -- she spent a copious amount of time with me during my appointment…read moreproviding such amazing medical advice to help with my tension headaches and migraines steaming from my vision. So kind and sweet - you can tell she genuinely cares. The rest of the team were awesome as well! HIGHLY recommend!

Amazing Customer Service and a thorough exam by a very caring Doctor. Family loves their new…read moreglasses as well.

AMAZING!!! Customer service is the best! Doctor is super thorough. I am always in love with my…read morenew glasses. Joyce will answer honestly about how frames look. I wish I could give them more stars.

Awesome place! Very friendly and always takes care of what I need. The lady at the end took her…read moretime to figure out the absolute best price for my contacts and glasses with what my insurance would cover. Would highly recommend anyone to come here! I also love that they serve coffee/water while you wait!

We will never go to insight eyewear again. Customer service is so horrible it's unreal. Went into…read morean appointment March 25th and received all but one pair of sunglasses 2 weeks later. Called multiple times for the staff to tell me that they take longer to be made. Come to find out after the 3rd call that they needed to be remade since they didn't pass inspection.I get a text that they will be shipping on or before the 29th and that they will follow up with me as soon as they get updates. It is May 11th so I call back to see where they are at since I was told they would be expedited. Guess what the sunglasses were there for over a week and the front desk staff told me I opted out of text, which is a lie. If you want over priced glasses and them to take forever to get to you plus horrible customer service this is the place for you!

The staff and the doctor were great. I cost compared their offering of glasses and decided to go…read moreelsewhere to save a lot of money, but the exam was great.

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!

Dr Falcon is phenomenal! Not only is she incredibly knowledgeable, but she is compassionate and is…read moreamazing with all ages, including little kids. Her staff is also fantastic! All around, a wonderful office

Such a wonderful doctor takes her time with the kids to make them comfortable! Absolutely loved her…read moreand the way she did eye exams for my daughter. Will definitely recommend her to everyone:)

Excellent office staff and doctor. So happy with my exam and the way they protected you from…read moreexposure to other patients. Kelly handled my phone calls and was great in helping me with my medical records. Linda fitted me for my glasses and went out of her way to make sure they fit perfectly. Dr. Lucas was extremely nice and gave me a comprehensive exam, and was kind enough to answer all my questions! Highly recommend.

Went in for reading glasses and also a pair of sunglass for golfing. Got my prescription and went…read moreto Costco to have them filled. Got my two pairs of reading glasses and couldn't see a think out of them. Everything was double vision. My sunglasses were a blur. We back for a second vision and got the prescription tweeted. Went back to Costco and had the glass remade. The results were the same. The optometrist told me that the sunglass would only have a very small window were the vision would be correct. Great, after I told her they were for golfing. Out $150.00 for sunglass that don't help. Out $300.00 on reading glass that don't help. Beware!!!

When I first started going to Ocotillo Eyecare it was great! I liked the doctors and the folks out…read morefront were amazing. This last time I saw a new doctor. She told me that I had severely dry eyes and I'd have to come back after not wearing glasses and using drops for a week. She also said I have glaucoma and got me a referral for a consult. THEN she said that if I get floaters I need to call 911 immediately and when I asked why she said it's because my retina detached. She also said I have high cholesterol (from my eyes???). All of this was said with drama and also rudeness. For the record, I am 41. Anyway, went back a week later (wore my contacts all week (no I didn't listen) and she said my eyes look MUCH better (uh ok) and she released my new contact prescription from being held hostage. That day I had to wait over an hour for her to see me. Yesterday, I went to the glaucoma consult. The PA was laughing when she got the image results because apparently they get this doctor's wacky consults all the time. My eyes are fine. There is no glaucoma (like at all...not even borderline). There is no reason to be worried about my retina detaching. Anyway, I am a very good judge of character and thought this doc was wrong from the get-go (although, I will admit I just found out my cholesterol is in fact borderline high), so I didn't freak out about any of this. I can only imagine she's going to scare the crap out of someone though and cause anxiety and panic! I will be finding a new eye doc asap and if you're looking for a new doc, don't go here.

Almost same experience as Whitney H. Read her review. She…read moresaid the same thing to me. Here is my review: Longest ever customer of Dr. Powell's. Love the office and my entire family has gone there. Not anymore. I saw Dr. Fajardo and I took too long (90 days) to let them know which contacts I want and now they are holding my prescription hostage. I paid for my exam and my prescription is good for an entire year, but they won't give it to me. They are claiming because I didn't come back for a fitting check that they won't let me order. The contacts are the same brand I had last year. As a customer of 20+ years, I have never had a problem like this. Dr. Fajardo sure isn't Dr. Powell. They say I have to pay for another exam fee + contact fee. Might as well do that somewhere else. I don't think Dr Powell or Bronaugh would be too happy to hear how Dr Fajardo is treating people, but when I suggested it might be time for me to leave the practice, the front office said "piece out". My prescription is being held hostage.

I've been going here for years and love the doctor and staff. They are kind, fun and thorough! I…read morerecommend them to anyone and would give them a 10/10 experience.

Great service I picked my glasses up today and they perfect. Cole the eye tech did a beautiful job…read moreon my eye glasses. Thank you for hiring such a great eye glass tech.