Ron was amazing from start to finish. We did a total repiping of my grandparents house. He quoted us a great competitive offer and was very honest to work with, which we appreciated a lot. 10/10 would recommend. read more

Our neighbor referred us and we have used National Rooter many times now. They are prompt, professional, and take care of all of our issues. Thanks Ron and Sal! read more

I'm putting this review in on behalf of my dad, because I know he doesn't think to write reviews. Ron has done great work and fixed a lot of issues from prior bad plumbing jobs. My dad was really happy with the new toilet install in a bathroom that has given him problems for many years. I found out that National Rooter doesn't service Hayward, where I live, but Ron pointed me to someone he knows is good and gave me good advice on what toilet to buy. I found him to be courteous and engaging even if it was obvious that he's a busy guy. read more

Always reliable and honest, I don't hesitate to recommend Ron and team to anyone needing plumbing or water heater work done. Fair pricing and they work on Saturday, too! read more

We had a back up in our kitchen clean out and I reached out to National Rooter. They were easy to communicate, even though I texted after hours, they told me they will send out someone out tomorrow morning. Surely they did, Sal came over diagnosed the problem and used the electrical snake to clean it out. He even used a tent to cover the electrical snake to protect our yard from the dirty water that was splashing on the snakes return. I have used several companies for the same problem in the past and I never saw them using the tent over the electrical snake. They were very reasonable in pricing too. I would definitely call them again, but hopefully not too soon! read more

I had a very sudden plumbing emergency right in the middle of trying to get both my kids to school this morning. I tried calling several places that told me I shouldn't be having the problem I was having (waste backing up into my master suite stall shower even though no water was being used anywhere in the house) and that they could send someone out in several hours but not any sooner. But someone from National called me back right away, even before their business hours, and even though they also weren't sure why I was having this problem, they believed me and shifted things around to get someone out to help me right away. He quickly fixed the issue with my main line and gave me some great information about next steps and preventive measures. I started my morning thinking I was going to have a massive, gross, expensive problem eating up my whole day, and instead the whole thing was fixed, paid for at an extremely reasonable rate, and done within an hour. Highly recommend. read more

Moved into a new house only to find that my sink flooded when I washed my clothes! I urgently reached out to a number of plumbers online and a few replied immediately including Ron from National Rooter. Of all of them, Ron was most flexible in getting to my house ASAP. Ron's communication was super easy and efficient. I was juggling this problem and work and other things and he always replied immediately when I followed up with a question which made my life so easy. My insurance said they could cover it but the plumber needs to be licensed and insured. I followed up with Ron and he highly sent me all the details immediately. The plumber came on time, was quick, friendly and fixed the problem. My neighbor saw the plumber and needed help too and he was flexible and went over there to help too. For the hour, it was $150. I knew this was reasonable because another company that responded to me but was too booked to make it gave me the tip that the going rate will be $150-$200/hour so I knew it was a good deal. Other plumbers quoted me around $175. This was such a smooth process for a stressful situation for me so I really appreciate their great service and I will be contacting them if I need them again. read more

Came on time as scheduled. Fixed a minor problem in our kitchen sink disposal in 10 minutes while offering ideas on how to maintain our disposal. Charged us the minimum of $175. There were no surprises. read more

If you're scanning reviews, I recommend you call National Rooter to get your clogged sewer line flowing smoothly. I found National Rooter two years ago when a clog in my main sewer line resulted in a backup in my bathtub and shower pan. I've got 60-yr old clay pipes that apparently make it easy for nearby tree roots to get into - that slow the flow. I liked the reviews I saw in Yelp for National Rooter, and I decided to give them a try. They returned my call within a short period of time, and they were at my house clearing the clog a short time after that. The service tech ("Sal" I think) was friendly, and he knew what he was doing. He used a heavy-duty powered snake that got the main line flowing smoothly again. And, the cost was very reasonable. Fast-forward to last week when the same line clogged again. I called National Rooter, but they were booked solid for a couple days. Reluctantly, I called another rooter service that came out and used a high-pressure jet device to clear out the main line (and an underground pipe that transports downspout rain to the sidewalk). The main sewer line began flowing smoothly. But, the backup occurred again in less than a week (at midnight). I decided to try National Rooter again in the morning, and I'm glad I did. Ron answered the phone on my first try. His schedule was full for the day, but he said he'd see if he might be able to help out. Just before noon, Ron called back and indicated he had a service tech that could fit me in. The tech arrived at my house around noon. After assessing the situation - and hearing the history, Anthony broke out the powered snake and got to work. The snake hit some resistance down near the sidewalk - likely some roots that were acting like a mesh slowing flow or outright clogging. Apparently, the power jet wasn't effective at clearing the roots - just getting the clog cleared temporarily. Anthony was friendly, and the charge - once again - was very reasonable. It turns out that Anthony came in on his day off just to help me and one other homeowner. I know we're talking about a sewer rooter service here, but THAT was a a Wow! experience. Thank you Ron and Anthony. Highly recommended... read more

1st attempt at contact them about a year ago they didn't show up for the appointment we made, and ended up saying they were too busy to help in the end without ever assisting. Recently without realizing it trying to get another plumbing issue worked on I sent a message to multiple plumbers. They responded their doing emergency repairs only during to Covid19. Don't waste your time with them read more

Anyone could have come in here and run the rooter when my kitchen sink blocked up. But Sal, from National Rooter, actually looked at it, thought briefly and then decided to just open up the area of the pipe where he suspected the whole problem was. He was right - and his consideration of the problem (as opposed to 'auto pilot' which i have seen before) saved us money, time and aggravation. Plus he built in a thing into the pipeline that enables my husband to do it himself in the future. And he gave us sound advice on what to put down our garbage disposal and what to not send down there. We are very impressed by their great customer service. read more

National Rooter is a small owner opperated plumbing contractor. Ron Pereira is the owner and employs a few plumbers that he has personally hired and trained him self. I have used Ron on all my properties, I have used him on homes that I have sold that needed plumbing work, and he has proven to be reliable, trustworthy, convenient, and reasonable. I only like to work with people I can depend on and Ron and his crew are true professionals who stand behind their work. I highly recommend National Rooter for all plumbing work no matter how small or how large. read more

I had a leaking issue. I called National Rooter, set up an appointment, and was able to get the job done quickly and professionally. I would recommend going with National Rooter. read more

I called National Rooter in the morning due to a dripping noise in my crawl space and Ron showed up the same afternoon. He found the reason for the noise immediately and explained that it is caused by expansion of the pipe when running warm water. Hence, nothing to worry about. Ron didn't charge me anything for this service and I can just highly recommend him to anyone as he is very reliable, punctual and detailed. read more

Ron is the best. I've been using Ron for over 20 years here at my home in Santa Clara. He's unclogged drains, even on Thanksgiving, and run new pipes for our water softener and more. His staff is friendly, efficient and always gets the job done on time. read more

Ron answered my request right away. He was able to send someone out the next day to fix the issues. The guy he sent was very efficient and quick with the repairs - and even snaked both toilets for me. The price was very reasonable and reflects the excellent quality of service. read more

I've been using National Rooter for years now on several of our properties, and this posting is long overdue. I will always recommend Ron and his staff to friends and family. From day one, they continue to exceed my expectation. Their skill level, attention to detail, professionalism, promptness, their GREAT communication (big one for me) is always top notch and ethical. From small jobs like clogged drains to re-piping my home with copper plumbing, helping install new shower line pluming and nozzle's, he's done many jobs for me, and not a one where he didn't do an AMAZING job. I never question their pricing, just an all around great experience, people and company. read more

It is crazy in the Bay area trying to get service people to even call you back. After trying 5 different rooter companies, I finally got a real person on the phone. We booked a time, they showed up (early even!) Fixed my problem in no time at all. Cleaned up after themselves. Courteous. I think I died and went to heaven! These are my new go to plumbers!!! read more

Another great service from Ron & Sal. They showed up as promised, are knowledgeable, transparent, and do great work. I used them a over a year ago and today I had the same great experience. I would definitely recommend them. read more

I messaged the business in the morning and had someone at my house that same afternoon to fix a bad leak. We have a super old claw foot tub that's nearly impossible to find parts for, but he made a trip to a hardware store to see if they had what we needed. Even though he couldn't find the part, he was able to rebuild the inside of the faucet handle to completely fix the leak. Super happy with the service we got, and the price was more than fair. I would definitely use them again! read more

Reasonably priced . Experts at what they do. Fantastic service and friendly. They also give you ideas on how to stop clogging! Thank you for a job well done. read more

The service I got from National Rooter was fantastic. I sent a yelp message asking for a quote for new plumbing install for kitchen. Ron wrote right back, we connected by phone and he let me know he could send someone that afternoon. That afternoon Sal arrived right on time, was friendly and professional, did the work and kept me in the loop. The price was exactly what I was quoted and my new kitchen plumbing is perfect! What amazing, quick service. Will definitely use again in the future. read more

Ron is a total professional. He came out to help us assess the plumbing situation before starting a renovation. He explained everything well and gave us a fair price for the services. read more

When a business earns nothing but 5 star reviews on Yelp, you know they're doing something very, very right. Ron Pereira was extremely professional, helpful, and friendly. Didn't mind me looking over his shoulder the entire time (I like to see how repairs are done), was quick to find out the problem, and even took a quick jaunt to the local hardware store to pick up parts he needed without batting an eye. This is the plumbing service you want to use. read more

Easy to get quote, responded and came out in less than an hour. Fixed the toilet and easy to pay. The best!

I have never posted on Yelp before; however, my experience with Ron and National Rooter prompted me to do so. I called Ron, after getting a referral, to take care of some urgent work for my elderly parents. Sal happened to be finishing up another job and was able to get to their house relatively quickly and address their situation. After a lengthy (and rather messy) assessment, it was determined that their problem was more complex than originally thought, and my parents ended up using their homeowners insurance. Both Ron and Sal were very patient and respectful of my parents, kept me updated (from 35 miles away), and did not charge them for work they were unable to complete. I highly recommend and would not hesitate to refer anyone to National Rooter. It is a company of the highest integrity with employees to match. read more

If I could give a higher rating, I would. Ron and Anthony truly deserve over 5 stars. The job was very well done. The charges are very reasonable. I would highly recommend to my friends and neighbors for all drain cleaning services. Highly professional. Great communication. Responded over email and called me within 5 mins of my request on Yelp. My kitchen drain was completely blocked mainly from the grease over the years. Anthony was at my house at the scheduled time. He had the right tools, and more importantly the right attitude to work on a very difficult clogged kitchen drain. The block was very deep. He ran the snake about 50 feet plus once and it was not easy given the plumbing included several sharp turns. Tested with water after the first run. It was still clogged. Ran the snake again slowly this time, cleaning along the way. This time it worked like magic. Anthony cleaned up very well after the job. Thanks read more

Ron was exceptionally quick to respond to our request. His team was out the next day fixing our tub and was complete within an hour. Appreciate the responsiveness and professionalism! read more

Ron gave me a quote right away for tankless heater flush and I got appointment set up via yelp with Sal. Sal showed up right on time. Highly recommend because Sal is professional and kept work area clean, very nice and friendly answering all my questions. Thank you! read more

Ron is great! He was reasonably priced and came by exactly at the time he stated - on a Saturday night to boot. Now my main line drain is free and clear! read more

Great, fast service! After being stood up by another plumber 4 times, Ron responded almost immediately to my request and sent Sal the same day (on a Saturday!). Sal showed up within the estimated timeframe and completed the work quickly. He was very courteous and professional. I will call them again. read more

Hi Ron, Thank you for the quick response and relating that you charge $150 per hour. You called within an hour to say Anthony was able to come over sooner than expected. Anthony was here within an hour. He was polite and quick at unclogging the tub and the bathroom sink, and getting my granddaughter's toothbrush out on the drain. He was finished in 40 minutes and charged me the agreed upon fee of $150. Thank you. read more

Ron and his team at National Rooter are the best. They are professional and courteous and are committed to solving their customer's problems at a fair price. We had a backed up sewer line. Another company came to try to fix it but failed and charged $600 despite their failure. Ron's team from National Rooter came and successfully removed the blockage, and then when it happened again came to the house to root it out again without an additional charge. Finally National Rooter discovered the real source of the problem with a camera (cracked sewer line) and fixed it at a reasonable price. The comparison between National Rooter and the other plumbing company is incredible. With the other company it felt like they were trying to extract as much money as possible from our family's misery. National Rooter's plumbers thought about the possible sources of the problem and quickly found and fixed it. National Rooter is the only plumber we'll use in the future. read more

Ron and Saul's customer service is exemplary. Always on time. Their workmanship is excellent. I've used other local plumbers that failed bad. If you want it done right, the first time. Call Ron. read more

Great service! I live in a condo complex and my neighbors upstairs and I were having issues with our kitchen sinks not draining. I used the yelp request a quote tool and Ron responded within 15 minutes. He sent an actual estimated cost instead of "we'll come by and give you a free estimate" which I greatly appreciated. He said someone would be by between 12 and 2 - Anthony was at my door exactly at 12. I also appreciate the promptness! The service was done within an hour and I paid exactly what was quoted. Thanks for your help, Ron and Anthony! read more

Great experience. I had a leaky bathtub faucet and reached out to them on Tuesday evening. Ron responded right away and was able to send a plumber out on Wednesday morning. The plumber was prompt and professional and was able to fix it swiftly. He was able to accept credit card via Square. Smooth and easy transaction. read more

I called on 12/26/09 after reading the Yelp reviews. Ron was able to come to my home wtihin an hour and solve my plumbing problem! He was nice and offered a very fair price. I will definitely use him in the future! read more

I called National Rooter on Saturday based on the great Yelp review that it got. Ron answered promptly and was able to be over at my house with 45 minutes. He cleared out our main line and was done really fast. He was very nice and professional. I highly recommend him and would call again next time I need a plumber! read more

Ron was running a little late today, but called before the deadline to give me an updated arrival time -- I appreciate his doing that. My slow-running shower drain was not a big challenge, but Ron and his partner treated it seriously and quickly had the problem taken care of. Sal was also out to fix a drain clog a few years ago, and both experiences have been the best I have ever had in receiving this kind of service. I hope National Rooter is around for a long time, because I know there will be drains to fix in the future, and I do not want to have anyone else but National Rooter do the work -- They are at the top of the list in my book, and the 5-star rating is well-deserved! read more

Great service. The owner called twice to give updates on the expected arrival time of the employee. They fixed our stoppage issues and for a reasonable price. read more