You never want a check engine light on, but especially when you're out of town. Thankfully, the guy…read moreworking today helped us out with the code reader getting us the answers we needed fast. Thank you for being so helpful.

They would not return parts I purchased from a discount shelf. not even credit to get the correct…read moreparts I needed. No heads up when purchased. asst manager said there was a sign. I saw no sign.

This was unequivocally the most amazing customer service I've ever experienced at an auto parts…read morestore. When I walked in, a young man greeted me and asked if he could help me find what I came for. I said, "yes." He helped me select the washer fluid and tar remover I came for. After I paid for it, he offered to carry it to my car. Normally I would have said "no," but he seemed so happy to do it, I agreed. Then the shocker. When at my car, he asked if I would like him to fill my washer tank with the new fluid. I said "Sure!" He proceeded to do it taking care to be respectful of my new Audi Q7. I will definitely be back.

I always come to this Auto Zone because the people are so friendly and helpful. Today Blake helped…read moreme with an engine check light diagnosis. He was doing the same thing with another vehicle but while he was waiting for some information for them he went and got another machine to start helping me. I told him I could wait but he assured me it was no problem. Great guy!

needed a new battery last minute, customer service was impeccable - installation was quick and…read moreprecise. Grateful, thank you to the staff.

Honestly, never had an issue with not getting what I needed with the service, value, and experience…read moreneeded. Autozone was incapable of delivering the necessary parts for the project on hand; grateful for the supporting staff in making this a whole lot easier for me.

Wow! This staff is one of a kind. Had to make a few trips over the last week to get a few things…read moreand not one, two or even three bad apples in the bunch. I think the entire batch is rotten. The most unhelpful crew I've ever seen. Not sure if it's just this store but incredibly rude and unhelpful staff. Decided to go over to O'Reillys even though it's much farther away and the gentleman went out of his way to find me what I needed. Night and day in customer service. Napa lost my business today.

horrible service and snarky attitude will never shove at any Napa again plus all the products are…read moremarked up 66-80 percen.

Mike is super helpful and very friendly! He actually opened up shop for me to get me parts in an…read moreemergency situation! Prices are reasonable and his knowledge is excellent, much better than the short term help at discount chain stores. If he doesn't have it, he can get it. Give him a shot and you won't be disappointed.

I started working with Mike's Auto Parts Connection on a recommendation from a trusted mechanic in…read moreBend. Mike and his team have absolutely treated me right. They did a carburetor rebuild for me on an old 360 that was positively a game changer. Good advice. Fair prices. Locally owned. What's not to love!

Worst is the service ever As a business owner Parker…read morewouldn't look to see if the products I asked for were in stock and sold me what I didn't ask for then was rude because it wasn't the right product he apparently knows more than everyone in the automotive industry I will never be shopping there again and will urge friend to do the same.

First, I am a very calm nice guy. Never want to bug people or write bad reviews just for fun. I…read morelove people. So, I went on line today and ALMOST ordered a new battery but thought I'll pay for it when I get down to NAPA. The price on-line was $119.00. (I could have ordered it, but chose to pay in-store). So, I called NAPA on 27th to make sure they had my battery. A guy said they "have 3 in stock" when I arrived the same battery as 189.99! (To me $70.00 is a lot of $) So, l told woman employee 'I JUST drove from the west side of Bend'. She said 'What is that, 4 miles?" Basically saying it didn't mater that it took an hour drive total out of my busy day. I almost blew up... but turned and walked out. Can NAPA answer this question. "WHY do companies hire people that loose business" A simple "I'm sorry"? There is NO customer service here! I WILL NEVER step foot in a NAPA again. You obviously have too much business and DON"T NEED MINE! Unbelievable. Bye.

I financed my first vehicle from Team Hyundai and it's been a great experience. Tony was amazing…read moreand worked really hard to get me a great interest rate and kept me in my monthly payment that I wanted. I purchased a 2011 Santa Fe that had been traded in the day I showed up. A week after I drove off the lot I had an issue with the vehicle. Once it was clear that I would be out my new rig for longer than a couple days, Ryan the GM hooked me up with loaner truck that fit my needs and lifestyle. Long story short Allen and Brittany in the service department kept me in the loop and got my vehicle all fixed without me paying a dime. Buying a new car is scary with a lot of uncertainty and this team didn't let me down! I'll keep coming back to Team Hyundai for all my car needs. Thank you!!

If you decide to purchase a used car here, be sure to check everything and ask for everything you…read moreneed. They will not be honest about the vehicle and attempt to skirt around the questions. They will hide things that should be disclosed and they are lazy about fixing even small inconveniences. Also...they say they change the oil, yet it's still dirty...they didn't change the filter. Who does that! So don't buy from them if you can help it. If you choose to, know you are getting half the information and they will quicken the process if they can. Getting you locked in before you know it.

I initially dealt with Mark over the phone, then with Ian when I arrived…read more While ultimately they didn't have the truck that suited me in stock, I was impressed with the depth of their product knowledge and how they listened to what my preferences were without pressuring me into something I wasn't interested in. Kendall Ford is definitely worthy of your business!

Can you leave a zero star? Let's start with that!…read more I bought an F150 Lightning from them, my first mistake! The truck is great, but I lost my A** on it. That's on me for being an idiot! That said, I've had no issues with the truck except the tailgate. It is flakey and chooses when it wants to open. Since Kendall bought out Roberson, the service is crap! I scheduled my truck to be serviced weeks in advance for the tailgate issue. I drop it off in the morning and they say electrical issues might take time. I give them the ok for overnight.... The next day, by mid day, I start calling. I can't connect with anyone. Finally after demanding result, I get a text message saying call this number. It doesn't work, I leave a message and finally, we're able to connect. They say they have been trying to call me for 24 hours, though I have no record of a call. I call the manager of the store.... I told him that though I can call them, nobody can call me... he says, let me call you back to test that. I received no response. I tried to call them back several times. No response. I called the corporate office, no response. I've dropped 200k with that dealership! Not a dime more. Kendall blows!

Jerry's has taken great care of my RV for many years. Always on time and reliable. I highly…read morerecommend their services.

I usually like to support local small businesses, but I would never use this place again…read more They quoted me a price of $1600 to install a tow bar on my truck. The price was good so I made an appointment a month out to have them install it. They said they would need to order parts and would need my truck for a full day so I made the appointment for about a month out. I called the day before I was scheduled to bring my truck in to confirm and they said no problem. When I got there, they hadn't ordered the parts so it took two days instead of one. When the truck was finally done. I went to pick it up and they gave me a price of $2900 instead of the $1600. They originally quoted me when I questioned the price, the crusty old man behind the counter, said never quoted me that price. after a lot of back-and-forth, they finally came down to $2200. I was tired of arguing with them so I agreed to pay it. They asked me how I was gonna pay and I told credit card at that point they informed me there was a 3% charge for using a credit card

Parts desk was really helpful on the phone and in person. Made it a really easy trip and had…read moreexactly what I needed.

My Mini and I finally got back on the road about two weeks ago. Getting it completely repaired and…read moreputting the inside of it back together was a long haul; from the second week of February to the second week of April. Bend Honda did pay for the electrical repair. They refused to replace the carpet, which took weeks of hanging in my garage to dry out. They did not pay for the windshield which was the cause of the problems. Nor did they pay for the replacement of the key fob antenna receiver that was ruined by the windshield leak. You see where I am going with this. They did however, insist that I sign a document that agreed that I would not require anything more from them before they would agree to pay for the electrical repair. The electrical was an expensive endeavor and I understand that eats into their profit. But, the car was not in good condition and that would be their responsibility. And they just were not nice about handling it. I still have to fix the key fob antenna, but at least I am driving it now! As much as I would like to endorse Bend Honda, I cannot. Please save yourself the trouble. Visit another dealer.