Prices were so reasonable. Other salons in the area charge a lot more for the same service. They did a great job on the manicure itself after I had to take an extended break from gel polish to let my nails get healthy again. I arrived early for my appointment and even when I said I didn't mind waiting, they accommodated me. They had a waiting room full of people and were very quick to start clients and multitask in between (ex: starting a full set while letting a gel mani soak off). I only took one star off because I requested the white to be thinner and I ended up having to cut down the white part itself and filing once I got home because I didn't like how chunky it looked. read more

Nail Max - French dip powder manicure - Nail Salons Near Me - Buffalo, New York

Went in there for a fill which they told me I needed a new set after only a week and a half having them. Proceeded to get a new set and when I showed them my design they quoted $130 for some glitter art work when one of my friends got x-long nails with cheetah French tips and a ton of gems and she only paid $100 meanwhile I get short almond nails that are simple. Charged for taking off my old set by ripping them off using a nail tip which then caused my fingers to start burning. I get acrylics for the solid reason that I bite my nails and this allowed them to grow, but not anymore. She proceeded to cut my natural nails all the way down to my skin which made me start tearing up. Never going to this place again and they were so rude and constantly bending my hand back and forth roughly. read more

Nail Max - Clear nails. - Nail Salons Near Me - Buffalo, New York

I needed a pedicure and decided to check out Nail Max based on a friend's recommendation. I made appointments for myself and another friend at 10:30am on a Saturday morning. We both arrived on time and checked in. The decor was beautiful and everything was nice and clean. Even the couches in the waiting area were very modern and comfortable. There was an older couple waiting at the same time, and around 10:45 they were taken in first. Apparently they also had 10:30 appointments. OK-whatever. We were taken to our chairs just before 11am and were definitely annoyed with the tardiness. We waited some more as the workers talked amongst themselves (in Vietnamese) trying to figure out who is working on whom. Someone finally came and appeared to start working on my friend by taking off her existing toe polish, but she only took them off on one foot and then left again. She told us she had to go work on this other girl who literally just walked in the door a couple of minutes ago because "she had an appointment". We assumed that since it was now after 11am, that her appointment was fit 11am, so we were like "ummm so do we and ours were for 10:30!!!" But nobody cared. By this time we were fuming and contemplated just getting up and leaving, but they already took off the polish on one foot for my friend (which we thought was a sneaky tactic so that we wouldn't leave), so we couldn't decide what to do. Around 11:10 someone finally came and started to work on my friend again. When we complained about the wait, she said "yeah we had a lot of walk-ins this morning", to which I responded "well, maybe don't take them if you already know that there are people with appointments coming???" She looked at me like I said something so outrageous that couldn't possibly be done, but didn't say anything back. 10 minutes later I was seriously thinking of leaving, but I didn't want to leave my friend there by herself so I stayed. Someone FINALLY came for my pedicure around 11:25, almost an hour after our 10:30 appointment time. The pedicure itself was fine. The massage chair was pretty awesome, and the decor was very aesthetically pleasing. If they weren't so disrespectful of our time, this could have been our new nail place. We would have been loyal costumers who returned regularly. But nope, NEVER again will we return. PS. They make you pay $3 for your own set of tools for the pedicure (foot pumice and nail file) read more

Made appointment 2.5 weeks prior to my appointment, came in 5 min prior to my appointment with Liz. And she said she can't do it because she overbooked and she is behind, no phone call or anything, Truly unprofessional Reply to Mai Below; She did say she was behind and I stated I would wait and she said no she had another person after the person she was working on and I had to go to another tech, but I was u comfortable going to the other person because I was not confident in their ability. When I explained I would wait, she acted like she could not hear me and she ignored me, in fact I totally when I spoke to her, and she said I did not have an appointment, and showed her on my phone and business calendar that I did have an appointment, I remained calm and stated that I would just wait and explained I had an event and I was particular about who did my nails and was willing to wait. After 10 min of me waiting she said she was behind and could not take me. I actually talked to her and stated you can understand why I would be not happy, because I scheduled it and drive 20 min for the appointment just to be brushed off. She did not care because she was behind and by bumping me she would be back on track, unprofessional. read more

This place is amazing! Mai did a beautiful job on my nails and gave me exactly what I wanted. She works quickly, yet is very meticulous. She is a true artist. The shop is absolutely beautiful and very clean. Nails like this take time and pre-planning. Make sure you schedule an appointment first. read more

Nail Max - Mermaid nails - Nail Salons Near Me - Buffalo, New York

way over paid for what we got. I got a pedicure, paid extra for gel polish, love the color but the whole experience was not good. the tech was out of it...I laughed it off with her, but it wasn't professional. I have blood around 2 of my toes. meanwhile my daughter was getting an acrylic set. it looks absolutely terrible, she's 14 and can do better on her own at home. she came home and reshaped them, got the gel polish and topcoat off of her fingers, it was on her nail bed, under her nails and down the side of her nails. $146 total, totally not worth it. visit date 2/23/24 10:30 am. read more

I had been out and about and overheard a conversation where two ladies were complimenting each other's nails that they had gotten done at Nail Max. Being so close to where I work, I figured I'd give it a try. From the very beginning Mai, the owner, was incredibly helpful. She answered all of my questions and booked my appointment through the yelp app, and when I needed some guidance/opinions on what to have done she was extremely helpful. I'm OBSESSED with the way my nails came out (which is funny because we went in the complete opposite direction from what I originally thought I wanted) and for the first time in my life I booked another appointment in advance. The service was great, pricing was reasonable and I'm in love with the final result. Thank you so much!!! read more

Nail Max - Ombré powder dip nails using "mademoiselle" with iridescent star accents - Nail Salons Near Me - Buffalo, New York

Stopped in again today. My experience was much better this time. I'm so glad I gave them a second chance! Boxes were cleaned up, I sat in a better (working) massage chair, nails were done perfect! I originally went in for a powder dip ombré. The men were talking about how the two women who normally do it were not in today, and he wanted to be honest with me and tell me that instead of him trying and "butchering it". Some places will just do their best to earn their money, and this place did not. I truly appreciate their honesty! Again.. somanycolors! Can't wait for my next visit ! read more

Second time here both times A++ Service... My mother came with me this time and, she got the Henna Brows , she wasn't ready to go powder yet! Sure also, got a dip manicure. She was thrilled withe results of both..I had a manicure and, pedicure same color as attached photo.. I'm 100% recommending this place to anyone that wants great nails, and, all around fantastic service! I've only ever gotten acrylics a few times in my life and, even fewer pedicures.. To the women, who did both of our two services apeice were fantastic.. Even Joe helped my mom out a bit I enjoy this place, the people, and, the service!! The money is well worth the work and, experience, and, knowledge.I trust this place with all of my future work, and, for their recommendations today.. Also, for my mother's future work ! Thank you all so far!! read more

Nail Max - My Gel Manicure ! Love this Galaxy polish!! - Nail Salons Near Me - Buffalo, New York

Recently went here with my best friend who is a regular here to get acrylics done for our high school snowball dance and I'm extremely happy with the service. The technicians were so polite and patient with me and I received exactly what I asked for. My nails are on fleek and instagram worthy! read more

Nail Max - Acrylic Nails - Nail Salons Near Me - Buffalo, New York

Thanks to Mai for asking me to come back and doing the ombre dip powder! I'm very happy with it and she picked a nice red color that I was originally looking for. read more

Nail Max - Red and black ombre dip powder - Nail Salons Near Me - Buffalo, New York

I love my nails mai gave me! I messaged her and showed her a picture of what I wanted and she gave me exactly that. If you want a special acrylic design hit her up personally or call and make an appointment with her. The salon is very nice inside and would recommend the service to anyone I know. read more

Nail Max - Nail Salons Near Me - Buffalo, New York

Denied service when I walked in for a gel polish change on toes. I arrived at 5:00 and they close at 7. I was willing to wait but once again I was DENIED service. I am completely disappointed since I am preparing for a wedding and walk ins are welcomed. ( so they say) I will be telling everyone about their poor customer service. read more

I'm a new resident here in Buffalo and have been dying to find a nail salon that does similar work like the salons back in Brooklyn. Well I came across Nail Max on Instagram and on Yelp and decided to give it a go. Mai was very nice from beginning to end and the staff at NailMax were friendly and welcoming. Mai is very neat, efficient and gave me the exact look I was going for. I told her exactly what shape I wanted my nails and what design. I can't wait to go back again!! Please go check them out you won't be disappointed. Thanks again Mai and I'll see you guys soon! read more

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Totally pissed!! Already chipped after 4 days!!! Absolutely not worth the money. $52 down the drain for me, would never go back here and let's not forget they are very unsanitary read more

Nail Max - Nail Salons Near Me - Buffalo, New York

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I came here because it was close so that was nice. But I wanted Dip nails done and I had made an appointment but the first took too long and I was waiting long than intending. The woman who did my nails literally cut me 4 times!!!! And she kept whipping it but kept being rough on that finger and kept making it bleed and the same with my two other fingers. And my nails don't even look good she didn't make the polish even so pretty the nail looks bumpy. But definitely will not be back. And she filed my nails not the way I wanted. So that was a bummer. 45 dollars down the drain. read more

Nail Max - Nail Salons Near Me - Buffalo, New York

I absolutely love it. The staff are wonderful, speak great English for having it be their second language, and if you're unsure if they're licensed or not the have it hanging framed on the wall. I recently came in to get a dip gel manicure with beautiful marble design and was delighted with the results! Definitely will come again!! read more

I've never had a bad manicure or pedicure here! I love Nail Max and Mai! I highly recommend Nail Max. I've been other places for the same services, however the staff really makes a difference in your visit. I also feel that the products used here are long lasting and of good quality. They always have new products introduced especially the ANC dipping manicure! The prices are great too! read more

Nail Max - Nail Salons Near Me - Buffalo, New York

Sadly I have had one to many terrible experiences at nail max.... So many other nail salons in area you would think they would have much better customer service. Very difficult to speak to anyone. They are rude. When a mistake is made they make you feel like it's your fault. Communication needs to be stronger. Salon also feels and looks dirty. They are always running behind even with appointment. Do not recommend. read more

I was in your salon on 10/8. I normally have really good service but this time it was really bad the technician was on the phone with their family constantly. I paid for a spa package and I had to listen to the conversation between the technician and their family consistently throughout service. I specifically asked to have a hangnail removed twice and it was ignored, and when I got home noticed that two of the nails underneath were not even cleaned. I usually leave a very generous tip so in addition to the fee I do expect the service I pay for. I understand that you may need to take a personal phone call from time to time but this person took at least three. In addition I had asked for a specific Tech and was not given the tech I had asked for. read more

Terrible. I got a full set three days ago and two nails broke already, the polish was applied very uneven and bumpy, and the polish is already chipping. They were also not applied even close to my nail bed. My friend got her nails done by a girl and they look amazing. When the guy was doing my nails he was rushing and it was not a good experience. If you go don't have the guy do your nails. I will not be going to Nail Max again. read more

Nail Max - Nail Salons Near Me - Buffalo, New York

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I started coming to Nail Max upon recommendation from a family friend, because I was looking for a local salon that did matte finishes on acrylics and Nail Max fit the bill! Nail Max is pretty average when it comes to pedicures, but where they have excelled in my book is with their acrylics. I love coffin nail shapes and Nail Max was the first place I've been to where every time I go they (politely) remind me that coffin shapes are $5 extra. It may seem irrelevant, but it immediately went a long way in showing me that they aren't trying to hoodwink customers. For average execution with above average transparency, choose Nail Max. read more

So. I originally went to Nailtique which is two minutes away from this nail salon.. they completely butchered my nails at Nailtique (see my pictures for yourself) sooooo I wandered over to Nail Max and oh my word. First of all they were shocked at how terrible my nails looked, the nails I just got done this past Tuesday. So Mike (probably a made up English name) took his time and finesse the shit out of my nails. I'm so incredibly happy and proud to show off my nails. I'm never stepping foot anywhere else. read more

Nail Max - Nail Max! - Nail Salons Near Me - Buffalo, New York

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Got a pedicure here. Sat down in the chair and the lady threw the book at me and told me to pick a pedicure. I have never seen such expensive pedicures that don't come with callus treatments. Pedicure options are complicated and don't make sense, and they make you feel stupid when asking questions. I just want the right service!! I don't get pedicures often, so when I ended up paying $35 for a pedicure with no callus treatment I felt robbed, wondering why I even went in at all. read more

No matter which tech I get, they all do a quick and lovely job. Everyone is personable and I always leave feeling good! A wide variety of polish available, clean, and busy so make an appointment if you can. read more

Favorite place around, no matter who does my nails they always look great. I had joe for the first picture and Liz for the second. Favorite place read more

Nail Max - Nail Salons Near Me - Buffalo, New York

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Never in my life have I been treated so rudely. After my pedicure, I was paying via Debit card (this was my first time there). On the screen showed option to leave tip. I clicked on tip amount ( which would have been 30%, a nice tip!), and I was yelled at in front of a busy waiting room. The woman started yelling at me "WHAT DID YOU DO??? WHAT DID YOU PRESS?!?". I explained it showed an option to leave a tip and she said VERY rudely " We only take cash tip, why do you think we have an ATM?" and pointed to a corned with a small ATM machine. The people in waiting room couldn't even believe how rude she was. I have never once complained about any business before but I could NOT believe how rude she was. NO way to treat a customer who just spent $50 on a pedicure and was planning on leaving you a nice tip! read more

quite frankly i wouldn't even give this place 1 star. The stupid b in the nail salon messed me up and she cut open my finger and also cut my thumb nail in half not to mention my nails WERE ALL DIFFERENT LENGTHS AND IT HURT LIKE A BITCH I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE EVER read more

I will NEVER go back to this nail salon. If I could give them no stars I would. I had an appointment at 4.. got there and had not ONE word said to me. Usually places will ask if you had an appointment or if what they could help you with or even hi?!? NOTHING. Sat there for 20 minutes before leaving. Why did i even make an appointment? Super disappointing and will not be back. read more

I visited here the last day they were open before closing down for cov-Id and for it to be so busy I can honestly say I still had a great experience although I was there for a while (no fault of the nail shops, just high customer volume because of everything closing)the owner did my nails , she was sweet, she moved very fast but didn't lack in quality or technique at all at all and for the location the prices actually shocked me because I expected my nails to be more $$. Can't wait for everything to own back up so I can go again! read more

If I could leave ZERO stars I would. Took my mom to get a dip manicure. And it was ABSOLUTELY AWFUL. Guy who did her nails rushed and didn't remove all of her previous polish off and it is clearly shown through the dip. I have never had someone not fully remove my old polish. ON TOP OF THAT he cut multiple cuticles to the point of bleeding and refused to acknowledge it. Kept saying it was her nail polish. AWFUL CUSTOMER SERVICE. They refused to fix them for her or even refund the gift certificate she paid with. read more

Nail Max - Previous nail polish all around cuticles that he didn't not remove????? - Nail Salons Near Me - Buffalo, New York

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Loved my service today! Everyone was so nice and make you feel so comfortable. MIKE did my nails he was great!! Highly recommend him and the Jelly Pedi so relaxing and worth it 100%. Can't wait to go back read more

I decided to try a new nail salon today. I came across Nail Max. The customer service is one of the best that I've experienced at a nail salon. The wait wasn't long since I did not make an appointment. Everyone was extremely polite. My nails look exactly as I wanted them to. I loved how everything the nail tech did on my nails, he checked with me to make sure it was what I wanted. I am now a forever customer with them. read more

Just don't. I think they probably do a good job on their regulars but unfortunately I did not have a good experience. The staff was nice but the quality of work is so poor I can't not say something about it. Not only do my nails look terrible, I have cuts all over my fingers because they used the drill on my skin. The work was lazy and rushed. I got a dip manicure and the color was not pigmented enough for my liking. Instead of doing more layers to get the color right, they were more focused on getting me in and out quickly. I have genuinely never had such a poor job done on my nails before. They look TERRIBLE. I am too nice to correct people in person and still left a nice tip but when the dip service is $45 I should be getting better work. At least something that doesn't look like a toddler did it. Also! So confused how they preach cleanliness and make you spend an additional $3 on buffing and filing tools when they use clearly dirty drill bits on your nails? Then after my skin was cut open by the filing process they use some sort of alcohol polish type of thing to dry out the nails for the dip. That got into my cuts and burned soooooo bad. This isn't even to mention how bad my pedicure that I got is either. I have a a wavy toe nail now? Unbelievable lol. There are much better places around this area who care more about quality over a quick dollar. Only getting 2 stars because they were kind but I will advise every person I know from going to this place. read more

This place may be good for manicures and gel nails but don't waste your time or money on any of their pedicures. Decided to treat myself because I unable to slough off all of the dead skin on my feet due to some health issues. The girl working on me cut me several times by being too aggressive with the emery board by over filing my toenails. And as far as sloughing off the dead skin, she did not remove any of it. I left there feeling like I wasted $75 for nothing more than a gel manicure on my toes. read more

I had someone inexperience do a full set took one and a half hours to get them to okay. Too thick, none of the shapes matched (going for round but ended up with square on some, just no shape at all on some, one nail out of ten was close what I wanted) showed her pictures first as well. Believe her name was Ruth. They said they would "fix" them if I come back, which I will try. read more

Nail Max - Not acceptable - Nail Salons Near Me - Buffalo, New York

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Love this place! Julie does an awesome job on pedicures. I love Joe and Mai is so nice. No one here disappoints and there friendliness is also great! I love coming here. I really recommend this place for a great set of nails! read more

Very comfortable place- staff were good, although not many spoke English. Still, they did a really great job, the products were nice and it really felt nice. read more

I won't go anywhere else for my nails and eyebrows. I had a chip in one of my nails but was going on vacation the next day, leaving before the salon opened. I messaged the salon on Facebook and explained my situation. The owner wouldn't let me go away with less than perfect nails, and opened the shop 2 hours before regular business hours to help me. No other place or business or service has ever helped me in that way. And on top of it, didn't charge for the fix. I've never had a bad experience and Mai is just an artist and perfectionist. My eyebrows are always perfect. I highly recommended. read more

I decided to come here after recommendations from friends and reading good reviews. I also received a Visa gift card for my birthday and thought this would be a great thing to use it on. I came prepared with pictures (first picture) of what I wanted and selected the almost identical color that was in the pictures I showed. The first dip powder the technician brought over, which was the color I selected from the ring, was a hot neon pink and when I told her that was not correct she informed me that some of their colors are numbered incorrectly from the samples we are given to look at. I showed her again the picture of what I wanted and she went back and chose another powder. As the manicure began I informed her that I have sensitive cuticles so they should not be cut. She went on to cut my cuticles resulting in them bleeding and a lot of pain and for the first 2 days after the manicure my nails were very sore. The color that I ultimately ended up getting was no where near what I had asked for but I felt rushed during the entire process and felt as though I could not say anything. When I went to pay, I brought out the Visa gift card and was immediately told they could not take it. Overall, I am quite disappointed with this visit. I am not sure if I will come back again and if I do, I will have to be even more specific with what I want in hopes that it turns out better. read more

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