I'm only providing a 3 star because of Andrea's kindness. If it wasn't for her, I would had left. For one I feel okeydoked. After having my appointment cancelled 2x's at the last minute stating the same reason (system issues), I scheduled another appointment with them. The disappointing factor is when I get in the office and read a intake form that highlights I must pay $44 for the appointment. However, the first line that was not highlighted in yellow, statedthe individual does not have to opt in. After having all these cancellations, I went ahead and paid the $$ because I couldn't afford to take more time off and move my schedule around again. Like, who wouldnt feel backed into the corner to move forward with the exam. Needless to say, I have no intentions of seeking any further care at this location. I SHOULD have read the reviews before I decided to select this location. read more

I had an exam there yesterday. I'm 74, and this optometrist is totally unprofessional, rushes you in and out, and I had a hard time understanding him. My VA sent me there to get an exam only. My wife said she went there a month ago, and said she'd never go there again. I had to agree. Without a doubt this was the worst exam I've ever had. I am lodging a complaint with Patient Advocate at the Durham VA so they can remove this facility from their recommended list. read more

Had an eye exam this afternoon and it was awesome in all respects! I highly recommend MY EyeDr. read more

Check in was smooth, and the woman doing my exam- Andrea- extremely nice and great at explaining each step during the eye exam process. She made me feel comfortable and she was so friendly! The gentleman at the end who helped me pick out glasses (apologies for forgetting his name) was also extremely nice and helpful. read more

Not much of an experience. What I did experience SUCKED. Had 10:30 appointment. Waited 40 plus minutes. At 11:15 I asked reception to confirm appointment time to be sure I wasn't mistaken. I was told "Yeah, those ahead of you were getting contact lens exams. Those take more time." The time to let me know was well before my appointment was 40 minutes late, I said. Blank stare and crickets in response. Won't make this mistake again. Would give 0 stars if possible. read more

This is the absolute worst eye care facility I've ever encountered. Last year my prescription was wrong and after spending almost $600 on eyewear that I could not use I reverted back to my old eyeglasses. This year my husband and I had 8:15 and 8:30 appointments and as I type this review it's 9:31 and neither of us have been seen! Never again. read more

They Did not properly file my insurance correctly and then lied about emailing pertinent information. Four calls later they finally sent correct insurance information. No one who I talked to apologized for the mishap. Definitely will not be going back and recommend going elsewhere. read more

This place is an absolute scam. The male doctor is wonderful that is the only reason this place is probably still in business. The sales women are an absolute scam. I have purchased contacts and glasses and both times I was scammed on what I was paying make sure before you ever give them a credit card you have an itemized bill they will also tell you that your insurance will pay for certain things when they know damn well the insurance won't pay for it and you will receive an a bill in a couple weeks take it from someone who has had this happen to them multiple times. Funny how I was in there in late December and the district manager was in there and magically the manager for the store didn't wanna handle any problems that day because she didn't want him to find out about them. It was more of a hush-hush because he was in the back. Please whatever you do find another eye doctor. read more

I Do Not recommend using this Eye care place it's a rip off ! I bought $1200 of two glasses from them in April 2017 with a one year warranty and took two weeks initially for glasses to come in . Then about 9 months later the oneill glasses I bought broke and were under a one year warranty which they sent back and couldn't even repair a frame in house so I was out a week of glasses. Then three months later the same spot on frame came out again!!!! I returned and they refused to repair since one month out of warranty and wanted to sell me another frame for $600 but would give me a discount or said they could SUPER GLUE my glasses for a temporary FIX! I walked out and a manger didn't even talk to me about his refusal to fix my glasses when they obviously didn't fix it right three months ago and probably just SUPER GLUED it then anyways . Don't waste your money here. read more

I have to say the Medical portion is very good. However the business & Lab section is anything but. I purchased an expensive set of glasses and the left lens started to fall out shortly thereafter. When I told them, the reaction ranged from " that's too bad" to just ho-hum. Another expensive set of Oakley Sunglasses had to be sent back to the lab 3 times lasting several months until I finally got a pair that would work. Other glasses have taken on average 3+ weeks and most have needed to be returned for further work before I could use them. When I brought this to their attention.. the reply was " Well That's the ones we use." read more

Great Staff. Great Drs. I have been coming here for years and it's nice to come in and they remember your name. Highly recommend this office. read more

Horrible experience. I'm pretty sure my prescriptions is still not accurate but I cannot deal with them anymore. They just want your money. No body seems to know what's going on. Gave me three weeks of hell dealing with them. I ended up just getting my glasses and contacts elsewhere. The staff (including the doctor) are not knowledgeable. Have been wearing glasses since I was 7 and contacts since I was 13. I have never experienced something this awful. read more

Great staff, I had my 1st visit with them in January very professional. I love my glasses and would recommend this shop to my mom.

They told me one price then when I got ready to pay charges me 5 times the amount very miss leading people just another money hole will never go again read more

Since my review I spoke with P. R. And they said they would get back to me the next day , it has now been four business days and no contact. So I guess the p.r people lie also , I guess there are no honest people employed at MyEyeDr. That should say something about this business. read more

My Eye Dr. in Zebulon is top notch. I will not go anywhere else for my vision needs. Dr. Strand is the best and the staff is excellent too, Lily, Fran and Chris as well as the others. read more

I love this office and the staff is super friendly. It feels like a homecoming everytime I go there.

I can't believe I'm the first reviewer . I've been coming to here for years even though this location is owned by new company which is great because I still see my same doctor and associates. As always I had a great experience, awesome deals and promotions, and my son is a patient here as well. I've been coming here since I was 9 and they're the only one I trust. read more