I remember stopping by My Pet Market in the past for the occasional dog treat for a friend though I didn't have a reason to stop by regularly as I have never had a dog or really any pet other than goldfish before. That is until this past week when my wife and I adopted a dog. We stopped by My Pet Market yesterday to get a wash for our new member of the family while also looking around at other items and asking the employees for some advice. It was an all-around positive experience! My wife and I just adopted our dog on Thursday, and two days later, we were ready for our first outing with her to get her a bath at the iClean Dog Wash. We put on her harness for the occasion, which seemed a bit loose. We asked the team working for advice and received some helpful information that made a big difference. We then went to the bag left corner of the store and took advantage of a pet wash, which was $15 for about 15 minutes that included a regular wash, shampoo, conditioner, flea wash, low pressure dryer, high pressure dryer, and sanitization (of the wash area). We could stop and start at our convenience to ensure we have time to get a dog fully washed or dried. Towels, brushes, and aprons were provided to the washers. While our dog wasn't a fan of the process, we thought it was easy to use and ensure she got clean. After the wash, we looked around at the many products. We will certainly be back! My Pet Market is a family-owned, independent pet store that specializes in natural foods for all sorts of animals. They have a huge supply of treats, toys, and products. Their staff are prepared to provide information that we may need to keep our pets healthy and happy based on our pets' individual needs. They provide recommendations as needed. On the weekends, they even host local rescues to help animals find their forever homes. When we were there yesterday, they had an event to help some bunnies find homes. My Pet Market is open weekdays and Saturdays from 8 AM to 9 PM and Sundays from 9 AM to 7 PM. The May offer on the website (https://www.mypetmarket.com) including a $5 discount off any 5 pound bag or larger of Grandma Mae's pet food. They also have a loyalty program with other discounts and promotions. The promotions are also on the Astro Loyalty Consumer app. They also have a frequent buyer program where if you buy so many bags or items, you will earn a free bag or item. The website also highlights a pet of the month, Pet Market pets, a gallery, reviews, events, and much more. Thank you to My Pet Market for a great first experience out of the house for our new family member! We look forward to going back again soon. read more

My Pet Market - Pet Stores Near Me - Phoenix, Arizona

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Visiting Arizona and my doodle got pretty dirty and sticky thorns on a hike. Stopped into pet market to get some shampoo and saw they had a pet wash station. The nicest person working there helped show me how to use it as I have never used a wash station before. Super helpful and kind and made the first experience positive. Thank you. I'm sorry I didn't get your name. Thanks for all your help with Bentley. He loved the cookie treat. read more

My Pet Market - Cookie dog treat - Pet Stores Near Me - Phoenix, Arizona

Just moved the neighborhood and so grateful this is here. Duckie was amazing and the pet bath was perfect. Excited to support this mall business. read more

Came in with my pitbull looking for a chew for her while I sat at OHSO. Elise helped us find one in my budget and good for my dog's sensitive stomach. She was very smart about everything they carried. And she gave us some samples of foods that can help my dogs dry skin. Highly suggest talking to her if you have any questions read more

My Pet Market - Pet Stores Near Me - Phoenix, Arizona

Ducky is amazing! I have 2 picky cats and ducky helped me pick out a food that they loveee! Will definitely be going back! Thank you so much Ducky! read more

My pet market does not hire retirees. I have a lot of experience with owning dogs and a cat. I've worked in retail and in the medical field for years. I think it's age discrimination. I will never shop there again. They said they need somebody with more experience in dog food but Joe said they train you. I don't know who is telling the truth. I'm glad now I'm not working for them, I'd read the reviews and they are a scam. My cat hates their food. read more

Always helpful. Been helped by camber and Joe. But all their staff is nice. My dog likes the grandma Maes food.

This was my first time in My Pet Market. Ducky was great. She was very knowledgeable, helped us with our needs, and even price matched the dog training treats we bought. I highly recommend going here for all your pet needs. read more

The only place and location we go to grab food for our pups. Always have whatever you need in stock. The customer service is amazing. Ducky and her team of all-stars are super kind and pros at elite customer satisfaction. Quick and efficient. Prices on point. The model for how other stores should operate. read more

A big shout out to Ducky at the Paradise Valley location. She was fantastic! We went in to use the dog wash to clean up our dog after returning from hiking in Kanab, Utah. Ducky explained the steps perfectly so using it was a breeze. Afterwards we wanted to get some healthy treats for our 18 year old girl who has a sensitive tummy. Ducky helped us navigate through all the options. Happy to say our dog absolutely loved Ducky's recommendation of the Grandma Mae's Country Naturals air dried food treats. We'll be back for more! read more

Ducky was so helpful explaining different options for my two dogs (with very different dietary needs). Thank you!

This is a great place. I'm a customer for long term. It's got that mom and pop feel as a business, that cares about their customers and their animals. read more

I've been a 10 plus year customer and we currently have 2 dogs- dachshund and German Shepherd. We've been buying food , treats , toys here for years. The manager said they price match but when I googled Grandma's Maes #14 bag and price match was 50.00 ELISE the manager of 5 years said $64.00 . She basically said take it or leave it. We probably spent close to 3000-5000 at this business and with her crappy attitude we're done. I hope the corporate office doesn't allow her to train the help here , she will bankrupt the company. She should be fired ! Who talks to customers like that but arrogant and crude people. Don't advertise to your customers and then bait and switch people! read more

I've been here 2x now and I love this place! Heather helped me my first visit & Ronnie helped me my second visit. There are so many great brands to choose from and they are super kind & knowledgeable. It's a further drive than the other place I was going but there was no assistance or guidance... TOTALLY worth it for my fur family. *Feels nice to have "customer service" these days. Much appreciated! Definitely recommend! read more

This place is a rip off. They double the price of other stores. They will price match; however how about running a stand up business that doesn't bend the customer over backwards to begin with. The fact that they feel justified and ok with doing it should tell you all you need yo know about there ethics and business practices. You csn still make a profit and nor take advantage of hard working people read more

My Pet Market - There cost a giant rip off - Pet Stores Near Me - Phoenix, Arizona

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This is a great store to stop in. We came here to grab a toy for our puppy. The staff was very helpful and knowledgeable. We were happy with our purchases and the variety the store carried. read more

This pet market didn't have as much as the one on Hayden Rd but it still has a good selection of foods

I was looking for a stroller for our old dog yesterday. The stroller that sells for $88 at Petsmart was double here. Although the clerk did price match (and I am grateful that he did) I was a little put out that he let me know he was only making $3 on it after matching. I would give more stars if the merch were more affordable and the staff were more gregarious. read more

The nicest clerk helped me today, I believe her name was Mitzi at the Tatum location! I came in looking for different ways to help get medication in my cat for a life-long illness and she was beyond helpful in navigating me around the store and finding all the items I needed. Made a note so the other stores will be able to help me out as well! Great experience, highly recommend. read more

On a recent outing to Whole Foods, in the same parking lot, we noticed this market and was thrilled as were were in the market for a new cat tree. We walked in and were overwhelmed by the cleanliness and sheer mass of options. We were specifically also looking for new treats for our kitties as one has food allergies. We found a tree but it was a bit out of our price range. Needless to say the manager took the price down considerably\ By the end of the visit, we found a kitty tree and new treats as well as a few other things. And since, the tree would not fit in our car it was delivered less than an hour later. I was incredibly impressed with everything and will be back in shortly when our special order food is in. read more

My Pet Market - They love it! Thanks Choice Pet Market! - Pet Stores Near Me - Phoenix, Arizona

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I ordered day before expecting it to be here next day between 4:30pm and 5pm (email) and my delivery was canceled at 4:30pm. I had called to go ahead and pick up at 1pm since I could and she reassured me that I'd have it at home earlier since he was arriving at store soon so I waited. To bad... read more

While on the hunt for the Penezy's spice market, we discovered the Choice Pet Market. Being an owner of three cute kitties, we decided to check them out and see if they had anything special. The first few isles and the entire left wall was devoted to cats. We picked up a few bags of treats and the best cat toy ever. An automatic laser light, you can set for 15 minutes and it automatically turns off. We have used a manual laser light, but after a few minutes, my arm gets tired, so this is great, we can exercise or play with the cats while watching without getting cramps in the arm. It's been a great addition to our endless supply of cat toys! As for the treats, they didn't really seem too interested, and the prices, well, they were a little bit high end. I guess if you spoil the pet, price wouldn't make much difference. read more

Didn't have a great selection of dog ice creams. And got charged through the nose $7.50 per small cup of icecream. Insane pricing!

Thanks for the free photo of Santa and my dogs. Really special that he's flipping off the camera and looking like he'd rather choke my dogs then be in the photo. Will NEVER shop at your store or any choice pet market again. UPDATE: Choice Pet Market corporate handled this situation quickly and professionally. I immediately received a call from corporate and they quickly worked to resolve the issue. I am very impressed with how they handled the situation. Sadly, the company they hired and used for the Santa photos were not as professional in their handling of the situation and I hope the Choice Pet Market will use a different company in the future, one which shares their same values and principles on costumer service. Thank you to Joe from corporate who quickly handled this situation and did everything possible to make it right. This company has definitely earned my business back because of their customer service following the incident. read more

Great selection of high end foods and specialty treats the Scottsdale Shea store downsized but the Tatum Shea store has good variety

The Choice Pet Market stores are all very similar....... Extensive and diverse food options for all your pets, friendly, knowledgeable staff and great service. I normally go to the Pima location, but I was near Shea and Tatum needing to pick up dog food before getting my kid at school. I walked in and the staff greeted me and asked if I needed any help. Told him what I was looking for and found it easily. *MAKE SURE* you price match your food ahead of time and they will store your pets food and price matched amount on your account! This makes it a lot cheaper, in most cases, than the advertised price! read more

When a customer is asked their name and they respond deliberately by stating, 'they will write it' CLEARLY they do NOT want it spoken out-loud. When the clerk DOES read the written name out-loud, it can be assumed they did it deliberately--violating the customers attempt at privacy from the public. TWO stars for lack of concern over customer' privacy/security. read more

Imagine a PetSmart without any of its cheaper merchandise. That's Choice Pet Market. That said, while the prices are absolutely higher than PetSmart and the like, CPM does have some things to offer. There are some unique items. The store is quite small, so expect to be greeted and helped right away. Buying that 28 pound bag of dog food? They'll carry it out to your car. In the past, I think I've only used CPM for pet photos with Santa. It wasn't my idea, I swear. Well, maybe it was. Or visited only when other pet supply options had been exhausted. On this day I was in search of vegetarian dog kibble. Don't ask. A visit to PetSmart was unproductive. I'm sure they had some, but I couldn't find it and they were understaffed. I wandered across the street to Choice Pet Market and was helped immediately. Used a 10% off coupon to reduce the cost from obscene to just high, and was on my way in less than ten minutes. Nice. Understand that CPM's are small stores featuring higher end products. The prices have to be higher and the service has to be better for the business model to work. On this visit, the model worked well. read more

Apparently the three Veterinarians who recommended our dogs food and daily quantities need to drop in here for some "expert knowledge". These people are idiots. read more

Today, German helped me in more ways than one. I came in with alot of questions and he was knowledgable, patient, and kind. I have never had such good customer experience in a long time and told him I would write a good review on him. After today there is no way I will be shopping anywhere else. read more

I was surprised with knowing that they don't honor what they say to their customers. We explained that we have a picky dog and we tried many types of food with no success. We were informed by staff that we can purchase any brand, try it with our dog and if he didn't like it we can return or exchange. My wife started trying different flavors and brands and no success he wouldn't eat them. Untill one day we were surprised that the cashier told my wife you can not return or exchange because you reached the limit. I told him when we bought it I asked if we can return and he confirmed that yes we can. I understood from other locations that the manager put a note on our file like we are cheating on them. I talked with the manager and told him that no one told us there is a limit and I asked him if they think we are doing that on purpose and explained that all staff know about our dog and how picky he is. To make it short I really didn't like it how they misled their customers. It is the customer right to know there is limit on returns before they buy especially if they ask the employees. We spet a lot at this place but because of the manager and the rude way he treated and talked to my wife, I am not doing business with them any more. read more

Herman is a great dude. Thank you for all your help! They price match online and they are very very knowledgable. Thank you so much.

Great place to find specialty dog food. I have a large breed dog who requires a specific dog food and My Pet Market always has it in stock! Convenient locations throughout the valley and fair prices. They will price match with online prices, just ask. Also, I like how they have (2) 15-minute reserved parking spaces at the Tatum location. That parking lot can get very busy, nice to have a quick in & out option read more

Choice Pet Market is awesome... and, little know fact... Do not pay sticker price! They price match! Whip out that amazon app, scan the bar code and get a huge discount... and they keep it on record so next time it's automatic. Stella and Chewys freeze dried dog food with a sticker of $36... I pay $18! read more

The help I received today was fantastic, I'm truly unsure what to believe about dog food these days; it can feel overwhelming. Steven was very informative and really helped guide me to a great dog food for my senior pet which is vital. Thank you! read more

I'm giving this store 3 stars cause they have a great product line. But they are WAY overpriced, which stops it from getting 5 stars. I buy my dog turkey feet and stopped here to get a few of these gross looking treats. But they were $11.50 each!!! I usually pay $5.99 at the specialty pet store down the street. While I was there, I looked at my dogs food pricing and it was $10 more than I pay usually. Considering there are several animal specialty stores nearby, I'm surprised people pay this crazy mark up. I'll never stop in here again unless they make the prices more realistic. read more

My friend voulunteered to care for the dogs who were waiting for adoption at this location so I stopped by to check out the store. Choice Pet Market's prices are much higher than either Petco or Petsmart, but there is a unique selection of toys that is different from the other chains. I wasn't in the market for toys, though so I didnt buy anything. read more

Not a breeder -- huge plus, im very against inhumane animal practices and its awesome that they've signed a contract with the humane society to not breed. I will continue to support businesses like this read more

Great selection of boutique pet products, loved how the woman who helped me gave me a great tip on Yak Bones

Priscilla the Mgr. was fantastic. Management is LUCKY to have. Very patient, knowledgeable and helpful. She suggested country naturals for my elderly dog. He loves the food. read more

My Pet Market - He loves the new food County Naturals. - Pet Stores Near Me - Phoenix, Arizona

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