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Phoenix, AZ

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Western Ranchman Store

4.8 (68 reviews)
Open • 8:00 am - 6:00 pm
Updated 2 months ago

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I usually love this place because the woman who's normally working is always super helpful and kind. But today was a completely different experience. There was a guy at the register who clearly just wanted to close up and get me out. I told him I wanted the pellets that are high in protein--the kind I always get--and mentioned that the bag is usually more red. (It's actually purple, but I was close.) When I saw the other guy grab a bright green bag, I said it didn't look right. The cashier just said, "Nature's Valley pellets?" and that was it. No effort to confirm what I meant or double-check. For the record, I didn't know the brand name--I just knew I always buy the higher protein feed. The one I usually get is 22% protein. The one they gave me is only 17%, and it's a smaller 40 lb bag instead of 50 lbs. So now I'm stuck with the wrong feed, even after I spoke up. They clearly didn't care to make sure I got what I asked for. Super frustrating, lazy service, and a waste of money. Photo attached: My usual feed is the purple 50lb bag with 22% protein; they gave me the green 40lb bag with 17%.

Our chicken coop
Matt H.

Sean, the chicken guy and all of the other staff, are beyond helpful! I really appreciate all of the help and knowledge they give. They are helping us get our chicken coop together! Thanks to the entire staff. Stop in and see Pip the turkey!

Keeps your horse doing what they can do!! Good feed means climbing anything!!
Michael S.

Family run feed store and more! Big or small animals! Must stop in! We been ordering hay from them for 2 yrs and they delivered right to us and un-load it in the barn! Can't be more thxful to hv such a great store close to us!! Thx you guys for a great job every time!

Back entrance of the store
Christine C.

Cute little feed store and has just about anything you would need for your pets! We recently bought a sulcata tortoise and we needed alfalfa and Bermuda grass hay. They only sold them in bales so I got 1 bale of Bermuda for $16.95. they also gave me a bag of loose alfalfa hay because I didn't have enough space in my car. The bale of Bermuda was just a little too big for my trunk, but they tied my trunk to make it work and made sure it didn't fly open on the freeway. I was able to safely transport the hay back to my house and now our little tortoise has food for DAYS! The staff was very friendly and it made for a better overall experience, especially for a newbie like me who has never owned a pet. I don't think we'll have to buy anymore hay in a while, but when I need to restock I'll definitely come back here

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3 months ago

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2 months ago

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1 month ago

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1 year ago

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11 months ago

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2 years ago

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1 year ago

Love these people like family all ways help when needed Amy her mom Dotty and Shawn and Joe always love coming to my aid

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5 years ago

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4 years ago

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2 years ago

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3 years ago

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3 years ago

This just an awesome store!! I'll definitely be back! It was a pleasure working with John!

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7 years ago

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7 years ago

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8 years ago

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4 years ago

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5 years ago

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8 years ago

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4 years ago

i always enjoy stopping in for my dog food. the crew here is always kind & helpful. i'd give this place 100 stars.

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6 years ago

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5 years ago

Friendly staff and very helpful. We inherited 6 chickens and 2 turtles. They helped us understand what we needed for food and care.

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6 years ago

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6 years ago

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7 years ago

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4 years ago

The staff is friendly and knowledgeable. They carry what I need. Family feel. Love it when their dog is there.

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7 years ago

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14 years ago

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11 years ago

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5 years ago

This place is fantastic! Nice and helpful people, lots of the supplies you actually want and need. And a family business for decades.

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5 years ago

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8 years ago

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11 years ago

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10 years ago

Good variety, folks that work here are very helpful and friendly. Prices are decent. I will give them our business for quite a long time.

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Ask the Community - Western Ranchman Store

Are they carrying laying hen chicks this year (Oct-May 2022-3)?

Yes

Don’t See Your Question? Ask Away!

Review Highlights - Western Ranchman Store

“Dottie and crew there have always been kind and helpful and they have excellent hay and horse supplies.”

Mentioned in 7 reviews

Read more highlights

My Pet Market

My Pet Market

(50 reviews)

I remember stopping by My Pet Market in the past for the occasional dog treat for a friend though I…read moredidn't have a reason to stop by regularly as I have never had a dog or really any pet other than goldfish before. That is until this past week when my wife and I adopted a dog. We stopped by My Pet Market yesterday to get a wash for our new member of the family while also looking around at other items and asking the employees for some advice. It was an all-around positive experience! My wife and I just adopted our dog on Thursday, and two days later, we were ready for our first outing with her to get her a bath at the iClean Dog Wash. We put on her harness for the occasion, which seemed a bit loose. We asked the team working for advice and received some helpful information that made a big difference. We then went to the bag left corner of the store and took advantage of a pet wash, which was $15 for about 15 minutes that included a regular wash, shampoo, conditioner, flea wash, low pressure dryer, high pressure dryer, and sanitization (of the wash area). We could stop and start at our convenience to ensure we have time to get a dog fully washed or dried. Towels, brushes, and aprons were provided to the washers. While our dog wasn't a fan of the process, we thought it was easy to use and ensure she got clean. After the wash, we looked around at the many products. We will certainly be back! My Pet Market is a family-owned, independent pet store that specializes in natural foods for all sorts of animals. They have a huge supply of treats, toys, and products. Their staff are prepared to provide information that we may need to keep our pets healthy and happy based on our pets' individual needs. They provide recommendations as needed. On the weekends, they even host local rescues to help animals find their forever homes. When we were there yesterday, they had an event to help some bunnies find homes. My Pet Market is open weekdays and Saturdays from 8 AM to 9 PM and Sundays from 9 AM to 7 PM. The May offer on the website (https://www.mypetmarket.com) including a $5 discount off any 5 pound bag or larger of Grandma Mae's pet food. They also have a loyalty program with other discounts and promotions. The promotions are also on the Astro Loyalty Consumer app. They also have a frequent buyer program where if you buy so many bags or items, you will earn a free bag or item. The website also highlights a pet of the month, Pet Market pets, a gallery, reviews, events, and much more. Thank you to My Pet Market for a great first experience out of the house for our new family member! We look forward to going back again soon.

Visiting Arizona and my doodle got pretty dirty and sticky thorns on a hike. Stopped into pet…read moremarket to get some shampoo and saw they had a pet wash station. The nicest person working there helped show me how to use it as I have never used a wash station before. Super helpful and kind and made the first experience positive. Thank you. I'm sorry I didn't get your name. Thanks for all your help with Bentley. He loved the cookie treat.

Petco

Petco

(105 reviews)

While I have run into Petco before for treats, this is probably the longest I have spent in the…read morestore as I was looking for dog food with my wife for our new dog, and we also stopped by the adoption area to see some puppies. During this visit, we spoke a lot with the Petco staff, and they helped us out a lot. We have yet to bring our new golden doodle, so we'll need to come back with her another time so that she can pick out her own toy and enjoy the experience. We were only stopping by to look at dog food options as we were looking to buy food toppers. On the app, we found the specific brand, flavor, and size we were looking for with a 25% off coupon. Meanwhile, in the store, since it was a Labor Day sale, we had a 20% coupon. We could only find an end cap with the wrong flavor, but upon asking, we were shown a different area of the store with exactly what we were looking for. They also offered to price match the online promotion, which was great! In addition, the brand had a Buy 2, Get 1 Free promotion, so we were also able to use that promotion for a few smaller trial flavors for the future. We were very happy for the great service! We did notice that some of the bags had an expiration date that had passed, though we shared that with the staff, and they removed those bags from the shelf. The store is open daily from 9 AM to 9 PM except Sundays when they are open from 10 AM to 7 PM. At this location, you can book a grooming appointment, enroll a dog in a training class, book a vaccination appointment, or shop in their aquatics department. The store offers curbside pickup, repeat delivery (for a discount), and free same day delivery. They have in-store events throughout each month and monthly deals, too. You can sign up for Vital Care Rewards, which include members-only pricing and offers, personalized care notifications, Vital Care points back on every purchase and more. Visit their website at https://www.petco.com for more information. We certainly plan on going back soon, especially with our new family member.

8:00 am appointment. I arrived at 7:50. I was told to wait outside in the wind and rain with my…read moredog until the groomers showed up. Mind you, the have an interior waiting area next to the salon that is secured from the store for this very purpose. The groomer arrived at 8:01. Of course that means another 15 minutes of 'work" before they think about the appointment. It's now noon. There was only 1 other small dog visible in the salon. I tried calling and left a voice message. I went down there and they said "we told you we would text you when she's done. 4 hours for a bath and trim. I still don't know how much longer til she's ready. It's a 20 lb Eskimo. I will never go back there

PetSmart

PetSmart

(87 reviews)

We have taken our dog there for the last 3 years for grooming .Our boy was older and had a heart…read moremurmur. They always did a great job with him. Two weeks ago his heart gave out while getting groomed. The groomer immediately took him to the in house vet. They contacted us immediately and I was there in 5 minutes.They worked on him for almost an hour trying to save him. He was gone. Everyone from the store manager to the vet couldn't have been nicer. They handled everything for us at no charge. I really want to thank them for their compassion at a very difficult time. For a big corporation their employees really care about their customers and their pets. Thank you soo much.

While I have run into PetSmart before for treats, this is my first time that my wife and I have…read moregone into the store as new pet owners. Though we didn't bring our new golden doodle rescue with us this time, we certainly will be back with her soon so that she can pick out her own toy and enjoy the experience. We were only stopping by to look at food and treat options (including pill pockets) and collars and martingales. We ended up walking around the store looking at other supplies and getting a sense as to what the deals and special offerings are and how to use the app and Treats Rewards loyalty program (https://www.petsmart.com/treats-rewards.html). At check-out, we spoke with an associate who answered all of our questions and was very helpful. He also held onto our purchase while we went back in the store to look at something he pointed out in another aisle. Pet services including grooming, pet classes, hotel boarding, doggie day camp, vet care, adoptions, pharmacy, and a learning center. Featured options at the store include their outdoor shop, new pets, curbside and in-store pickup options, free same-day delivery, saving with auto-ship, fan shop, and gift cards. The Treats Rewards loyalty program is free, and you can earn and redeem points when you shop along with personalized offers. Once you've spent $500 or more, you receive a new tier, and after $1000, you receive the highest tier. Now, you can get an invitation to an annual recognition event and a holiday gift if you make it to the two higher tiers. I received 1,000 points for my profile completion, and I immediately used it for a few dollars off my first purchase. We certainly plan on going back soon, especially with our new family member!

Western Ranchman Store - petstore - Updated November 2026

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