me and my girlfriend just came into play with some puppies because we've driven by here multiple…read moretimes and finally stopped in. Cam provided 5 start customer service while also juggling other families and crazy puppies. We will be back

This place is exceptional. All the puppies are so well cared for and extremely clean! Highly…read morerecommend!

I remember stopping by My Pet Market in the past for the occasional dog treat for a friend though I…read moredidn't have a reason to stop by regularly as I have never had a dog or really any pet other than goldfish before. That is until this past week when my wife and I adopted a dog. We stopped by My Pet Market yesterday to get a wash for our new member of the family while also looking around at other items and asking the employees for some advice. It was an all-around positive experience! My wife and I just adopted our dog on Thursday, and two days later, we were ready for our first outing with her to get her a bath at the iClean Dog Wash. We put on her harness for the occasion, which seemed a bit loose. We asked the team working for advice and received some helpful information that made a big difference. We then went to the bag left corner of the store and took advantage of a pet wash, which was $15 for about 15 minutes that included a regular wash, shampoo, conditioner, flea wash, low pressure dryer, high pressure dryer, and sanitization (of the wash area). We could stop and start at our convenience to ensure we have time to get a dog fully washed or dried. Towels, brushes, and aprons were provided to the washers. While our dog wasn't a fan of the process, we thought it was easy to use and ensure she got clean. After the wash, we looked around at the many products. We will certainly be back! My Pet Market is a family-owned, independent pet store that specializes in natural foods for all sorts of animals. They have a huge supply of treats, toys, and products. Their staff are prepared to provide information that we may need to keep our pets healthy and happy based on our pets' individual needs. They provide recommendations as needed. On the weekends, they even host local rescues to help animals find their forever homes. When we were there yesterday, they had an event to help some bunnies find homes. My Pet Market is open weekdays and Saturdays from 8 AM to 9 PM and Sundays from 9 AM to 7 PM. The May offer on the website (https://www.mypetmarket.com) including a $5 discount off any 5 pound bag or larger of Grandma Mae's pet food. They also have a loyalty program with other discounts and promotions. The promotions are also on the Astro Loyalty Consumer app. They also have a frequent buyer program where if you buy so many bags or items, you will earn a free bag or item. The website also highlights a pet of the month, Pet Market pets, a gallery, reviews, events, and much more. Thank you to My Pet Market for a great first experience out of the house for our new family member! We look forward to going back again soon.

Visiting Arizona and my doodle got pretty dirty and sticky thorns on a hike. Stopped into pet…read moremarket to get some shampoo and saw they had a pet wash station. The nicest person working there helped show me how to use it as I have never used a wash station before. Super helpful and kind and made the first experience positive. Thank you. I'm sorry I didn't get your name. Thanks for all your help with Bentley. He loved the cookie treat.

We have taken our dog there for the last 3 years for grooming .Our boy was older and had a heart…read moremurmur. They always did a great job with him. Two weeks ago his heart gave out while getting groomed. The groomer immediately took him to the in house vet. They contacted us immediately and I was there in 5 minutes.They worked on him for almost an hour trying to save him. He was gone. Everyone from the store manager to the vet couldn't have been nicer. They handled everything for us at no charge. I really want to thank them for their compassion at a very difficult time. For a big corporation their employees really care about their customers and their pets. Thank you soo much.

While I have run into PetSmart before for treats, this is my first time that my wife and I have…read moregone into the store as new pet owners. Though we didn't bring our new golden doodle rescue with us this time, we certainly will be back with her soon so that she can pick out her own toy and enjoy the experience. We were only stopping by to look at food and treat options (including pill pockets) and collars and martingales. We ended up walking around the store looking at other supplies and getting a sense as to what the deals and special offerings are and how to use the app and Treats Rewards loyalty program (https://www.petsmart.com/treats-rewards.html). At check-out, we spoke with an associate who answered all of our questions and was very helpful. He also held onto our purchase while we went back in the store to look at something he pointed out in another aisle. Pet services including grooming, pet classes, hotel boarding, doggie day camp, vet care, adoptions, pharmacy, and a learning center. Featured options at the store include their outdoor shop, new pets, curbside and in-store pickup options, free same-day delivery, saving with auto-ship, fan shop, and gift cards. The Treats Rewards loyalty program is free, and you can earn and redeem points when you shop along with personalized offers. Once you've spent $500 or more, you receive a new tier, and after $1000, you receive the highest tier. Now, you can get an invitation to an annual recognition event and a holiday gift if you make it to the two higher tiers. I received 1,000 points for my profile completion, and I immediately used it for a few dollars off my first purchase. We certainly plan on going back soon, especially with our new family member!

My wife got tired of me using the kids bathtub for washing the dog so she found this place & sent…read moreme on a Mission! Very convenient shower stalls for washing your dog, everything included such as soap, shampoo, conditioner, towels, air dryer, etc! It was $14 for a full wash with everything & it was simple to clean!! Def recommend instead of the kids bathtub!

Love this place!! I always get coupons in the mail and the store is always clean and stocked with…read moreanything you could think of for pets!! Their dog grooming services are fast, reliable, and professional. The grooming techs are SO SWEET and are very knowledgeable about their breeds. I love this pet store and will be coming here instead of a large corporate store, such as Petco and Petsmart.

I LOVE this store (16th St. & Glendale) in Phoenix. Everytime I go in the staff is friendly and…read moreaccommodating but what I really appreciate is their knowledge. I trust their advice about products they carry and food they sell. They have solved several issues I have had with my 3 dogs. They aren't just trying to sell you things...they try to solve your problem. I highly recommend this particular Pet Planet.

Went in to purchase treats for my dogs and they were black beetles crawling all over the dog treats…read morein the bucket. Absolutely disgusting. The staff is great and very helpful but the bugs no Bueno.

While I have run into Petco before for treats, this is probably the longest I have spent in the…read morestore as I was looking for dog food with my wife for our new dog, and we also stopped by the adoption area to see some puppies. During this visit, we spoke a lot with the Petco staff, and they helped us out a lot. We have yet to bring our new golden doodle, so we'll need to come back with her another time so that she can pick out her own toy and enjoy the experience. We were only stopping by to look at dog food options as we were looking to buy food toppers. On the app, we found the specific brand, flavor, and size we were looking for with a 25% off coupon. Meanwhile, in the store, since it was a Labor Day sale, we had a 20% coupon. We could only find an end cap with the wrong flavor, but upon asking, we were shown a different area of the store with exactly what we were looking for. They also offered to price match the online promotion, which was great! In addition, the brand had a Buy 2, Get 1 Free promotion, so we were also able to use that promotion for a few smaller trial flavors for the future. We were very happy for the great service! We did notice that some of the bags had an expiration date that had passed, though we shared that with the staff, and they removed those bags from the shelf. The store is open daily from 9 AM to 9 PM except Sundays when they are open from 10 AM to 7 PM. At this location, you can book a grooming appointment, enroll a dog in a training class, book a vaccination appointment, or shop in their aquatics department. The store offers curbside pickup, repeat delivery (for a discount), and free same day delivery. They have in-store events throughout each month and monthly deals, too. You can sign up for Vital Care Rewards, which include members-only pricing and offers, personalized care notifications, Vital Care points back on every purchase and more. Visit their website at https://www.petco.com for more information. We certainly plan on going back soon, especially with our new family member.

8:00 am appointment. I arrived at 7:50. I was told to wait outside in the wind and rain with my…read moredog until the groomers showed up. Mind you, the have an interior waiting area next to the salon that is secured from the store for this very purpose. The groomer arrived at 8:01. Of course that means another 15 minutes of 'work" before they think about the appointment. It's now noon. There was only 1 other small dog visible in the salon. I tried calling and left a voice message. I went down there and they said "we told you we would text you when she's done. 4 hours for a bath and trim. I still don't know how much longer til she's ready. It's a 20 lb Eskimo. I will never go back there

I just found a treasure of a pet store! Tremendous customer service from an exceptional Tiana! She…read morewent above and beyond to help me and her kindness and professionalism will not be forgotten. This store is like a haven of goodies for our furry loved ones. How fun!

Had everything I needed! Traveled from Oregon and needed a new harness. They had all the snacks and…read moretreats too.

This store has the best selection of food, Freeze dried, raw etc...Prices are great and they are…read morealways willing to help find what you need/want. Toy selection is great from balls to treat toys to beyond! I highly recommend this store!

Got puppy food from here it was expired by a year!!! my puppy was sick all week this is crap how…read morecan they sell old year old dog food then not even do anything a 10 dollar gift card is not gonna cut it. mad mom

Lovely people who know their products. My first time coming…read morein was last year when I just moved to Phoenix. I was looking for items with a different name, but the woman at the counter knew exactly what I wanted. Came back again for the same item just recently and this time another kind woman helped me look for some worthy shampoo for my itchy cat. Thank you so much for all your help!

Friendly, knowledgeable and amazing Store to stop by. If you're looking for feed or anything,…read moreplease make it a point to stop by here for the best Customer Service. They care about their customers. I highly recommend stopping at Western Ranch Man store.

Hunter and Connor were super helpful and kind! They have a huge verity and stick in fish and…read morecoral. Highly recommend this store!!!

Very poor service and zero accountability. I used their maintenance services, and they never…read moreresponded to emergency calls. Because of their negligence, many of my fish died. Instead of taking responsibility or offering a reimbursement, they completely refused to admit their mistakes.On top of the terrible customer service, their weekly charges are incredibly high for the poor quality of work they provide. I have already found a replacement service that is far more reliable and professional. Save your money and your livestock--look elsewhere for aquarium maintenance.