great staff, very knowledgeable and helpful. Great selection of products. we are always able to…read morefind what we are looking for. would not shop anywhere else.

Came to Homes Alive this past weekend to volunteer with Zoe's Rescue Society (I foster kittens!)…read more The staff were fabulous and knowledgeable. The treat section for dogs was out of this world! I've got to admit I was a tad bit jelly wishing kitties had adorable baked treats but I understand the diets are entirely different. The layout of the store was easy to navigate with kitties in the back - saw what? Nobody puts kitty in a corner - just kidding! I highly recommend the CatIt line of toys she ball tracks - they build together and are always a winner with my kitty klan! They had a great selection of Oilers jerseys and bandanas for fury friends and collars and tags galore! There's a clearance section in the back left corner of the store just past the public washrooms. Be sure to sign up for their rewards program - first Tuesday of the month is 10% off regularly priced items. As part of their great customer service quest, they give you a second receipt to drop in a box on the wall on your way out ranking the service you received on that visit!

I was in the store to pick up a couple things for my cats and noticed that their favourite food was…read moreon sale, buy one get one free. Great! Load up a bunch, head to the till and it doesn't ring up on sale. Cashier calls a floor manager to check the shelf, who then checks with the store manager and apparently this was a Black Friday promo that had expired. Even with their mistake of the signage being left up they wouldn't honour the discount out of goodwill. Not even a few pieces. According to the floor manager they don't take part in the Code of Conduct, whatever that means. However if the company can afford to put it on sale for a price, they can afford to honour the sale when the employees haven't removed the signage a few days after the expiration. Incredibly disappointed with the service and likely won't be back.

Staff here for the Reptiles and Fish section are great. I want to say though that if you're looking…read morefor rats they are almost $20 more expensive here than they are at Mr. Pets in St. AB. They also don't come individually wrapped - they wrap them in paper towel and put them in a bag for you. This means they might get freezer burn or stuck together if you don't use them fast enough. So my suggestion is to only buy like 4 at a time instead of stocking up. I honestly think I will keep coming here for worms, but I'll stick to buying my rats elsewhere just for the price alone. You gotta come on Tues/Thurs to get the new worms! If you come on a Monday the selection isn't good and you might be buying 50 but then find that half are dead. So definitely try and come in for the fresh shipment. Sometimes I bring my babygirl Smaug (Bearded Dragon) here and the staff is so nice to here. They love seeing her and she likes to be out and about socializing with all the humans. I like that you can bring your animals here - even the reptiles. I come here just for the staff alone, they're always friendly and helpful. I feel like I get good service here. I also bought my ginger cat, Churchill, here! We saw him in the window a year ago and had to take him home with us! I can't believe that was almost two years ago now! Time flies!

We stop by this location often as it carries some brands that Monica cannot find elsewhere and it…read moreis close to my place. It's a smaller store but is always clean and bright. They usually have some rescue kittens/cats near the front window so it is always fun to visit them while you are shopping. They have a nice big dog wash at the back of the store. Lots of selection for a small store and the prices are good. There is ample parking as it shares a big lot with all the businesses in the strip mall. We have always found a spot right in front of the store though so the parking is spread out well for all the business tenants. The store is clean and bright and the staff have always been excellent! Highly recommend this location.

We've been customers of this location since they opened. The DIY dog washes are so convenient and…read morethe staff keep a wide selection of shampoos and conditioners on hand to keep your pups looking and smelling clean. The staff are super helpful. Shout out to Makayla for helping us with our dog food! Our family appreciates the ample parking, great product selection and friendly service at this location.

My dog is 14 years old now, he is a pure bred border collie. I have been giving him Sportsman Pride…read morefor 14 years. He is still pretty healthy for an old guy. Border collies are only suppose to live 12 years but my Dexter is still going. I believe it is from the food. I found it way better than production line quick stuff to only expand in the belly and is full of dyes. Dexter's coat is very shiny and he still has lots of energy. I would recommend this store to anyone, matter fact I have. I found the staff to be very knowledgeable and the price is awesome. I get a large bag for $70.00+ but it lasts him 5 or 6 months so it works out to only $13.50 a month. You really can't beat that. Dexter's food is always down for him, I do not feed him on a schedule. He is perfectly healthy and like I said its because of the food. You will be happy you went to this establishment.

as a small business owner myself I try and support local, well I purchased a pair or nail clippers,…read morewhich were never used because my hand was way to small to put pressure to close the large nail clippers. two days later I tried returning them, the answer was a straight no. and I was told by the owner/manager that the girl went to ask that he said 'it's common sence, I wouldn't buy a toothbrush and try and return that' And refused to even offer a different solution for me. Just a no! not only was I treated rudely but am now stuck with these never used clippers. I will no longer be bringing my business there. Sorry to see a local owner act this way. -Not Impressed-

G&E has come a long way from 20 odd years ago, when I first remember going there. I remember it…read morebeing very dark and absolutely filled to the rafters with stock. Kind of a scary place! It is much better organized and professional-looking now, but it still has everything you could need for most common pets, at a good price. It still lacks signage and one can end up wandering around lost looking for things. Items specific to dogs, for example, are not all in one area but rather in different parts of the store according to the function of the product. The new staff are more helpful in my experience and I find the store has more staff available to deal with higher volumes of customers. I can't speak to their product expertise. They were great the one time we had to exchange something, no problem. They do need another till, the check-out queue is way too long, especially if you're carrying awkward or heavy items. It also impedes customer traffic through the store as the aisles get blocked. I'm glad to have rediscovered the old in a newer, better form, and am happy to support a local business.

What a great store this is! It is deceiving from the outside how big it actually is. If you have…read moreany type of pet/animal, then make sure you stop and check out the wide selection of what they carry. There is also a pharmacist on site that can help any medical supplies that you need as well. If you're looking for dog or cat toys all the way to horse feed, you'll find what you need here, with reasonable prices as well. It is basically your one stop shop for all things animal. It's nice to see such a huge selection under one roof and not having to go to another store for something. The staff is also super friendly and knowledgeable as well. There is a tonne of free parking out front, but just a note, you can only access it directly if you are driving westbound on the sherwood park fwy. If you are trying to access it driving east, you'll have to go to the set of lights and come back as there is a meridian that you can't cross.

They will take your money ..but do not send the order . I have tried 6 times phoning and around 10…read moreemails to this company with no reply . DO NOT DO ONLINE ORDERS ! NOT reliable or honest .

Rude management and staff. The multiple times I have been there the employees do not care about…read morecustomers and are distracted on their phones or talking with each other. They do not care about the animals there and you can tell the care for them is minimum. I do not recommend this place, go elsewhere.

the groomer , wow she doesn't know dogs. My senior Great Dane went to her and she tried to get him…read moreon a table. Second chance with my senior lab. Big mistake, Bella sat there for 2 hours without getting groomed. terrible service.

I prefer this store to Pet Smart on so many levels…read more Their service is better. Staff is helpful and friendly, and they'll engrave your pet tags for you. I believe they also do grooming in the back, but I haven't used them yet. Price and selection of foods seems to be better. This is another service I don't need as much, but it's nice to find the furchildren nice little goodies like Turducken wet food. What I appreciate them most about this place is the quality and price of their merchandise. I noticed the price of their cat trees have gone up, but they are still far superior to Pet Smart. Pet smart 'stack' their levels, where as the ones you buy here are 'staggered'. They sell buckle and better breakaway collars for less, with no stupid bells on them. Oh--and check out their awesome selection of all natural dog-treats!

Usually excellent customer service paired with great products. My dog is always happy to come…read moreshopping with me and check out the great treat selection. They have decent weekly specials. (I can't recall what is when so I won't post the details). I have only had one mediocre customer experience....but I come here all the time. The only thing lacking is the selection of cat harnesses and leashes but those aren't in great supply anywhere.

My best pet store experience to date. Everything about this location has been stellar every visit…read more The employees are kind, engaged and very knowledgeable. Every time we visit, we only have to walk in and we are immediately acknowledged and helped with our purchase (if we ask for help that is). We have saved tonnes of money buying foods that are comparable to veterinarian brands but are actually more healthy because they are grain free. Despite the store being small, the selection of dog and cat food is great. I only use pet shop....unless I am unable to.

Tiffury's Pet Boutique, just off Whyte Ave, is a great local alternative to the online and chain…read morepet stores that litter the Edmonton landscape. They make themselves attractive with a great variety of product and pleasant attention to customers. We hunted for litter, food, and other products for several pets. Some were enticingly priced, others less so, and a few we found only at Tiffurny's. Going on at the same time was a sweet adoption event which just added to the local, quirky, hometown feel. Keeping a brick-and-mortar business is increasingly challenging month by month, and I hope Tifurny's can strike the right balance to succeed.

What a cute store! As if the name didn't give you any indication that this place is completely…read moreadorable. It's a pet boutique that specializes in cool, quirky, and downright fashionable clothing, accessories, toys, foods and much more for your (mostly likely super tiny) dog. If your (miniature) dog needs a bowtie (cute), or a santa suit (super cute), or something a little more practical, like a nicely made collar, this is your store. Check out the selection of dog necklaces! They look like fancy pants beaded or pearl necklaces but they're tough enough to handle all the dog collar duties and all the mischief your dog can put them through. Also a great place for dog bowls and beds that will look good in your home as well as be great for your dog. I picked up a 3 foot deer chew and a bull chew for my pup. She's lucky all the santa suits were for micro dogs.

If you take the time to ask for your super finicky whatever they'll try to get some for you! Great…read morestuff. I feed my cats Katezilla and Mecha Cat Zilla a FrankenPrey diet. So, I wasn't sure if I would enjoy or use bone and biscuit. Saying that I really like being able to pop in and pick up some pre made raw food. Pros Good selection of raw food with no disgusting filler such as "meat byproduct" Lots of parking Will pick up specialty items for you Cons More expensive than cheap kibble

My in-laws and I absolutely love coming here for all of our dogs needs. Kris and his staff are…read moresuper welcoming and knowledgeable. They sell the highest quality human grade/ holistic products for your dog or cat. If you can't find what you're looking for, don't be afraid to ask. They can sometimes special order it for you. They never try to push any products on you and really take the time to listen to you and your pets needs. And I especially love how Kris individually picks what items goes in the store. He truly cares about the wellbeing of his furry customers. Very honest and sincere people. I won't go any where else! I highly recommend.