I order dog treats on a regular basis and Homes Alive consistently provides the best customer experience. The price is consistent and the delivery is incredibly fast. I'm a very happy and satisfied customer. read more

great staff, very knowledgeable and helpful. Great selection of products. we are always able to find what we are looking for. would not shop anywhere else. read more

Came to Homes Alive this past weekend to volunteer with Zoe's Rescue Society (I foster kittens!). The staff were fabulous and knowledgeable. The treat section for dogs was out of this world! I've got to admit I was a tad bit jelly wishing kitties had adorable baked treats but I understand the diets are entirely different. The layout of the store was easy to navigate with kitties in the back - saw what? Nobody puts kitty in a corner - just kidding! I highly recommend the CatIt line of toys she ball tracks - they build together and are always a winner with my kitty klan! They had a great selection of Oilers jerseys and bandanas for fury friends and collars and tags galore! There's a clearance section in the back left corner of the store just past the public washrooms. Be sure to sign up for their rewards program - first Tuesday of the month is 10% off regularly priced items. As part of their great customer service quest, they give you a second receipt to drop in a box on the wall on your way out ranking the service you received on that visit! read more

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My first time here, and all I can say it is so much better than all the other pet stores I've been to! I didn't even know about it until it was recommended to me, as I've always just went to PetSmart. Much more selections of everything you can think of here. My pup is a fan of the natural tendons to chew on, and they have various sizes and prices of them here. Prices for most things are even better here. If you sign up for their loyalty program you can get store dollars towards in store purchases. As well, you will get a 10% coupon off monthly. The people working here are friendly and helpful. They have also set it up safely for Covid. Only drawback is the parking can be a bit tight. Anyways bye bye other pet stores, I have found my new fave place to take my fur buddy! read more

Homes Alive Pet Centre - Sign up and earn loyalty points! - Pet Stores Near Me - Edmonton, Alberta

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We were told they would price match and offer the military discount after the price match just went into the store and was told no.we don't do that by Kelsey. We we told this information by Joey another assistant manager. Global pets on 75st and 137 Ave is cheaper for all the dog food that price i compared. Go see global pets on 127 and 75st. read more

I came across Homes Alive online while searching for Canadian online pet retailers. My review is based on my experience with their online business. The website is done well, easy to search for products and there are lots of sales. At the time, I was searching for interactive cat toys and was able to find one on sale that I have seen at other pet retailers at regular price. I ordered a bunch of items including other pet toys and treats. There were items I ordered that were not stock however, they do not charge you for items that are on backorder. I received email notification to let me know about backordered items and was given the option to reach out to cancel those items otherwise they would send out the items as soon as they are in stock. I am still waiting for those items hence the 4 star review for now. If you do not meet the minimum spend for free delivery, the delivery fee is not too bad. I think it was about $5 for my order and I spent around $75 and I was able to find a coupon online for $10 off my order. Overall, I would recommend the online store for anyone searching for a good online pet retailer within Canada. The shipping was quick as well and they have a lot of natural pet brands. They have a really good selection of pet brands and reasonable pricing. read more

The name...while it doesn't scream PET SUPPLIES, just walk in that door and prepare to be amazed. Every...single...thing I need is here. And this year was a high needs year for us, from senior cat to senior dog, a broken electric litterbox that had to be replaced asap, to a giant indoor dog loo ( thats a potty for the elderly puppy that can't wait for you to get home from work & let em out)!! It's a bright airy shop, plenty of room for you and a cart to roam. Giant selection of foods, treats, toys, leashes, combs, brushes, beds, live food, fresh food, (deep breath here), cat boxes, litter, oh... and staff to help you find it all. Good staff. Plentiful staff! As it turns out, I grew up visiting the Ropps store, made friends with the many kittens and puppies and the myna - likely their family knew mine, it's a small world! Although the days of the myna are long gone, and they thankfully no longer sell live animals (except crickets!), they know, love and honour you and your pets. Yes pets, hamster, ferret, cat, dog and cats that think they're dogs! Nothing too trivial and they'll turn the store inside out to help you find what you need or what works for you and the furry/scaly one. (Thank you dog loo!) Join the club, no badgering emails, just great deals & promos. Oh, and questions? Tweet, Facebook or call, they cover all the bases promptly and well. read more

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This company is exceptional. I order online and I have had it arrive as early as the next day - and I live an hour outside of Edm! If you email their customer service, they reply right away and resolve your issue with a smile. The website is easy to navigate, their prices are better than going to a pet store and they have a great selection to choose from. I have been ordering my pet food from them ever since my first visit, as they have proven to be dependable and very easy to deal with. And they are a Canadian company! :) I highly recommend this company! Please use them, they deserve it. read more

I dislike the fact that it is so far away from us in Spruce Grove but this is by far the best pet supply store around. Endless selections of dog and cat food plus treats and toys galore. They carry clothing as well. If you own a pet you need to visit this year people. I know the name doesn't scream pet food but there truly is no place better. read more

We love this store, one of the best in the city, conveniently located for us to stop by on the way back from work or on a weekend with our pup. He loves the attention he gets. Everyone thinks he is handsome. The store is clean, neatly organised, lots of choices for food, supplies, and knowledgeable staff willing to assist. No one bothers you walking behind you asking you if you need help like they do in some other stores. He has quite a few favourite treats that we get from there- the frozen bison bones are to die for. read more

Homes Alive Pet Centre - Pet Stores Near Me - Edmonton, Alberta

Excellent service and knowledgeable staff. All varieties of higher end food for your furry friend. Whole side freezer of raw food if you are so inclined. Got excellent senior vitamins for elderly golden and this has helped him be less anxious. When the line gets too long, they call up all the staff to reduce wait. Store loyalty program adds up to free food, too. read more

This is my new go to pet store in edmonton! (Just to clarify, it's a pet supply store and they do not sell dogs or cats). They're fairly new but they're off to a wonderful start. The space is large and clean and well stocked with a lot of organic and higher end pet food that you may not be able to find at pet smart or other larger chains. They have supplies for every type of pet and their selection is amazing with competitive prices! Their staff are extremely helpful and friendly and they have great deals. Every first Tuesday of the month, the entire store is 10% off! They also have great coupons and they are very interactive on social media. I had a question that I asked via Facebook and someone responded almost immediately. You can really tell that the owners care about their business and are here to provide edmonton with premier pet supplies and top notch service! Even if this is a little out of your way, make some time to come check out the location! You won't be sorry!! I know from now on, homes alive will be the only place I go to! read more

This is really one of the top notch pet stores in Alberta. I really like that they are Alberta owned, and do carry quite a bit of Canadian product. Both locations are bright, and clean, with informative staff. There are so many foods (raw,kibble,wet) ,beds, scratching posts, litters, toys,games,health supplements, harnesses, collars, car safety such as carriers, barriers, you name it they have it. The first Tuesday of the month is 10% off all non sale items, and it can be quite beneficial. Prices are reasonable and comparable to other pet stores offering similar products, also if needing to return an item they are quick and is an easy process. If it is busy when you are about to pay, they will call another cashier to help out, to keep check out lines smooth and quick. Also they have a points program, so as you spend, you earn points (loyalty points) which can be used towards future purchases. Of course, your pets can come in and shop with you, which is always a nice way to spend some shopping time! read more

The level of service and care from the staff which my dog and I received here is unparalleled. I 1000% recommend this store, especially this location. read more

My dogs are on a food that can be hard to find in more of the larger chain pet food stores. I am happy that Homes Alive carries it! Homes Alive supports rescues. Part of the sales proceeds goes to help local rescues. They have a great loyalty program that you can register your phone number with. I believe it is every 12th item is free. The staff is very knowledgeable and helpful. They have a rating system where you deposit your sales receipt in one of the boxes to let the staff members know how well you were taken care of. Reptile food is easily accessible in the freezer. Many hard to find raw diets are also available. Free parking located out front. read more

Been shopping at pets smart for years , saw this store open near my work . My new fave pet store !! Super friendly and extremely helpful. Join there Facebook page , three always posting a cute pics to make you smile ! Plus every Tuesday is 10% off !! read more

Very good customer service, always very friendly and helpful staff. For dogs and cats there is an amazing selection of foods, toys, and other supplies however they don't have a huge selection for small animals. This won't however prevent me from shopping here because I can find most of what I need ! read more

This store has a great selection at great prices. They always have at least a couple of amazing specials and lots of good sales. We frequently choose items from their clearance shelf. The staff is always very helpful and knowledgeable and I love the easy access to my previous purchases. Customers can accumulate points that turn into cash to be used at any time, and I know that it will be my turn to win their monthly draw for $100 store credit very soon! read more

Great pet store with a wonderful selection of quality products online. They have very helpful and friendly customer service. I have ordered online multiple times and have been happy with the shipping and my orders always arrive in good condition. The only disappointment with their service is that their online inventory is not often up to date. Every time I have ordered, at least one item in my order comes up back ordered when they go to ship my order, which can be frustrating as I often don't know how long the wait will be. I have also previously had items ordered that were backordered and not coming back into stock that are cancelled from my order. All in all, they are a great pet shop but their online inventory is not usually accurate. read more

In our house our lab isn't a pet, he's part of the family and like any family member we want to give him good quality food. Homes Alive carries a variety of quality dog foods and treats that I trust will keep our lab happy and healthy. The shelves are always well stocked and they have a large selection of toys and supplies to suit your pets needs all at competitive prices. Staff are friendly, knowledgeable and very helpful. 10% Tuesdays and coupons are an added bonus. Homes Alive is a big change from the run-of-the-mill pet supplies stores. Put Homes Alive on your list of places to check out. You won't be sorry! read more

I wear dog fur with every outfit and my entire life revolves around my rescue dogs. To say that I love my dogs is a profound understatement. They rule the roost. They run my life. I'm very particular about what type of treats they eat and the type of toys they play with. Homes Alive Pet Centre has many of the Canadian brands I use and the store is always clean/organized. The staff is friendly & helpful and the business itself is very supportive of animal rescue organizations. I recommend this business to every pet owner. read more

We shop here weekly for cat food for our 4 picky fur babies. The selection is unparalleled in Edmonton and the staff are fantastic, knowledgeable, and pet-loving people. They go above and beyond every time. So glad that is company opened a store in Edmonton - we will be customers for many years to come. read more

Am reviewing their online site also. They answer all my questions, have tons of selection and superb customer service. This is the best pet company anywhere. Just love shopping there! but really must put emphasis on Great selection and Great customer service. read more

I bought a new nerf dog ball about a week and a half ago and the squeaking mechanism came loose and fell into the ball. I asked for an exchange for a new one and the manager said I would need ALL the original packaging. Absolutely ridiculous. This is why I support Amazon crushing all brick and mortar stores. read more

Wow hands down the best pet store experience I have ever had! An employee named josh helped me pick out a great food for my dog and was super knowledgable! I'm so impressed by this store and will be going here for life now!! read more

This place is huge and has everything you could need to buy for your pet. Staff is very friendly and full of knowledge. Shop is very clean and has a great layout. read more

This pet store is amazing! Large, clean, and well stocked. The staff is very friendly and helpful. They have something for all of your pets. I do wish they had more bunny stuff as my bunny is my only pet, but I'm very used to pet stores not carrying much for bunny stuff. The first Tuesday of every month is 10% off day :) read more

As a new dog parent (in my adult life.. always had a dog growing up but never considered the decisions), a lot of new research was being done on my end. Food, toys, treats etc. Homes Alive carries all of the high quality food products and a lot of Canadian made products which I love. The shelves are always stocked (unlike Petsmart) and they have coupons available in-store right next to the products. It's a great store layout and I don't feel rushed or stressed when I walk in. Great prices and a lot of "grain free" options. Definitely my go-to store from now on! read more

I placed an online order about a month ago, easy process and lots of great sales. One of the items I ordered was a leash - I used it for about a month and one of the plastic connections broke, it appeared to be a manufacturing defect because it was in such a weird place. Anyway, I emailed them asking if I could exchange it and they responded quickly saying they would just send out send out a new one and not to worry about shipping the old one back. No hassles and very friendly. I had a great experience and will definitely be ordering from them again. Love that they support local rescue organizations. read more

I have repeatedly been met with lousy customer service when ordering on line. This is a team, led by Jess, that ignores customers and comes back days, often weeks later, and apologizes but fixes nothing. I have had enough! read more

Best place to get everything you need for your dog! Friendly, knowledgeable staff. Good prices as well. Very highly recommended!

Have been back here 3 times since our initial visit. Still awesome. All their shelves are still fully stocked, and each time we go we notice something else added. And the product they have is top quality. Our dogs love this place too, lol read more

Stopped by here with my gf and our pit/rottie mix and our terrier and felt extremely welcome. Great selection of food/treats/toys, with the same or better prices as g&e. Also they're open on Sunday's and have multiple tills. This will be our new place to go for our guys. read more

Although a good selection of food, especially frozen raw it is a hit or miss having staff provide you with assistance. i love the fact that this is a local company, but they have a long way to go when it comes to their front line staff. read more

Love this store. They have everything you need. You can bring your pet while shopping. Always clean. Staff is amazing and always answers questions. Our favorite store. read more