Had an amazing experience getting my laptop fixed here! Unfortunately my laptop's hinge had broken…read moreand was stuck in an unusable position. Fortunately however, Mark was able to fix everything up and even a few months later, it works as if it never broke! Can't recommend this place enough as Mark was super accommodating and answered all my questions and concerns about the process. If something were to happen again I'll definitely be back!

I had a great experience at RAD Computers! Mark was incredibly knowledgeable and friendly. He…read moreordered a new battery for my laptop and replaced it for me at a great price. I had called another repair shop beforehand and was quoted almost $300, which made absolutely no sense considering I bought my laptop open-box for only $400! Luckily, I found RAD Computers and saved a ton of money. Great service, fair pricing, and someone you can actually trust. I strongly recommend coming here for any computer repairs.

Best shopping / buying experience i have ever had. Very knowledgeable and friendly staff they had…read moretons of different configurations and super cool cases. local business was a big plus for me as any problems I have they will take care of it for me. Can't recommend this shop enough.

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

My experience didn't start off great. There were shipping delays, and when my PC arrived, I ran…read moreinto an issue that prevented me from enjoying it right away. I was understandably frustrated. That said, I want to give credit where it's due. The MetaPC team took ownership of the situation, stayed in communication, and made things right. They worked with me to resolve the issues, followed through on their commitments, and showed they genuinely cared about making sure I was taken care of. Problems can happen with any company, what matters is how they're handled. MetaPC earned my respect by standing behind their product and their customer. I'm happy with the resolution and appreciate the effort the team put into turning a frustrating experience into a positive one. Thank you to everyone at MetaPC for making it right.

Overall: 6 Stars from me!…read more ________________________________________________ Visit: 2026: 6 Stars from me! Location: Gilbert (1st Time) My mentors PC had a secure boot fail on an all in one. After trying to do it myself and not succeeding, dropped it off to let the pros do it. Dropped it off at 5pm and it was ready the next day. Was only charged for 1hour of service Fantastic service, communication, speed and quality. ________________________________________________ Visit: 2025: 6 Stars from me! Location: Phoenix Was getting my pc ready for BF6 when I ran into an issue with my HD and secure boot. They were able to quickly find out the issue (loose connection with my HD. Just as quick they were able to repair it and get it back to me same day as I dropped it. OUTSTANDING service, care, and treat you with respect and honesty. ________________________________________________ Visit: 2024: 6 Stars from me! Location: Phoenix Need a repair for a strange sound from my pc. They helped to figure it out via email. Then on the visit to have it fixed, I was treated with respect and never felt like I was being talked down to. Trogdon, Drew and Chris were some of the nicest folks I have ever met. Time flew by as I relaxed and played some forza and watched rick and morty on tv! You will not regret it. ________________________________________________ Visit: 2023: 6 Stars from me! Location: Phoenix They fixed an bad shipped PC that I got from another company. If you are looking for a great place for support, replacements and pc shopping, then look no further than META PCs. They treated me fair and with respect, and I know nothing about the insides of pcs. Check them out online and in person here in Phoenix. Will be back there for my next upgrade. ________________________________________________

I had a really good experience at this Best Buy on my recent laptop shopping. Unfortunately, my…read morelaptop fell and the screen cracked so it was time to get an upgrade. Wow I probably could've just gotten the screen repaired. The laptop itself was over four years old, so it was time to get a new one, especially since I use it heavily for work. On this occasion, I had been looking at getting a HP Omni three as they had a special at Costco but they did not have any at the warehouse to try. I noticed that at Best Buy they did have that HP Omni three to be able to try on display to see if I liked it. And I'm so glad that when I tried it in person I discovered I did not actually like that laptop setting. So thankfully, I had to help from Tarj and Maddie. Tarj showed me the Lenovo yoga two and one 14 inch laptop, which was on sale due to their 60th anniversary of being in business. I like Lenovo's but usually they're a little bit out of my price range so I was really excited because this one was like $500 off so it was within the price range that I wanted to be in for my new acquisition. I really battle between the Lenovo yoga and the HP Omni X 2-in1. So I made some notes, went home and did a thorough evaluation of which would be the better purchase based on my usage for my work and then also durability. Hands-down Lenovo yoga was the winner and actually the percentage was higher for the sale off and so was getting a really good deal as opposed to you could typically get that Omni X closer to about the price that it was being offered however, for the Lenovo it was solidly $550 off and the processor was made in 2026 so I was getting an updated. So I end up ordering the laptop on Best Buy's website using my credit card because with my credit card provider I would get an additional year warranty and that also include accident insurance for up to $500 so I ordered it on the website and opted to pick it up. Usually pick up process is pretty easy, but I think because this was a high-end purchase it had to go through some additional verification to ensure it was not a fraudulent purchase. Again on this day, Tarj help me by calling the verification center, and making sure that I can take my laptop home without having to come back since I was coming from the gym. I so far and really happy with my purchase and happy with my experience at Best Buy. I did sign up for their $29 membership which allows me to try this laptop in my home for the next 60 days which is a little bit longer than the traditional 15 day return policy. Check this place out all the staff there were really friendly and I'm happy that there were nearby and helped me when I was in a bind so that I could get back to work.

Extremely Disappointing and Uncomfortable Experience at Best Buy on Ray Road in Phoenix…read more This evening around 8:00 PM, my husband and I visited the Best Buy on Ray Road in Phoenix with one of our sons. We were there with every intention of purchasing PC systems for both of our boys. This was supposed to be an exciting shopping experience because we were planning to surprise our children with new computers. When we entered the store, we were greeted by a male employee at the door. I asked where we could look at the PC systems, and he pointed us in the appropriate direction while speaking into his headset. We were then assisted by an employee named Taj. My husband began asking him questions about the computer systems, and at one point asked if he could show him some camera holders. While my husband was speaking with Taj, I remained in the PC area with our son looking at the different systems. Shortly afterward, another employee, Lacy, approached me asking whether I needed assistance. I explained that we had already been helped. However, she continued lingering around me and repeatedly asking questions while also communicating through her headset. My husband eventually returned visibly upset by his interaction with Taj. When Lacy continued questioning me about the PCs, my husband politely explained that we had already been assisted. Rather than acknowledging him, she continued directing her questions toward me. Shortly afterward, two additional employees approached us and asked, once again, whether we needed assistance. At this point, the repeated attention had become extremely uncomfortable and felt less like customer service and more like we were being watched or monitored. The interaction ultimately became so uncomfortable that my husband decided we would take our business elsewhere. What makes this especially disappointing is that we entered the store prepared to spend a significant amount of money on our children's computers. Instead of leaving excited about our purchases, we left feeling judged, unwelcome, and profiled. As a Black family, the experience left us deeply concerned that racial bias may have played a role in how we were treated. I cannot say what was in each employee's mind, but I can absolutely speak to how the interaction made us feel and how differently the experience unfolded compared with the welcoming customer-service experience we expected. Please do not assume that a Black customer is unable to afford the products they are looking at, is merely window-shopping, or is there for the wrong reasons. You cannot determine someone's financial situation, intentions, or tax bracket based on their appearance. If Best Buy is going to promote an inclusive shopping environment, then that standard needs to be reflected in the actual customer experience. I strongly encourage management and corporate leadership to review what happened, speak with the employees involved, review any available store footage, and provide additional training regarding racial bias, profiling, respectful customer interactions, and treating every customer with the same level of dignity and respect. We came into Best Buy ready to make a major purchase for our children. We left feeling so uncomfortable that we decided not to purchase anything and will be taking our business elsewhere. This experience was unacceptable and deeply disappointing.

I had a great experience here. Mike was great. They communicated really well and fixed my device in…read morea timely manner!

I could not be happier! My iMac hard drive was old and crashing. Michael was able to fix it at a…read morevery fair price and now it works as perfectly as it did the day I bought it. I will only trust him in the future. I cannot recommend him enough. THANK YOU

It's a job. Not the best pay and the benefits aren't strong, however it IS a job, stable employment…read moreand a variety of clients to work for

I work here and I'm happy. It's an inbound/outbound sales call center and my compensation is…read moreaverage for the industry. There's a lot of great programs, room for lateral movement, and the company promotes internally. I like management and they have been great about breaks and scheduling. A great place to work!

Great customer service from Brandon in the print shop!! My prints are perfect and he offered me a…read moreplan that I might be able to use!! I will be back.

Had a horrible experience with banner printing. Staff was not familiar with the materials and…read moreprinted on the wrong material. Printed on the equivalent of poster-board when we needed vinyl, charged us for vinyl, then we had to ask multiple staff for help to fix the charge. We did get a refund and paid a more reasonable amount but it took about an hour. The banner we did leave with is essentially useless for the intended purpose and we will have to get another printed somewhere else. Save yourself and go to a legit print shop.