I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

I recently had a refurbished Dell Micro quit. Rubin did a quick evaluation which pointed to a…read moredefective motherboard. He did not charge anything for the check and because I did not need anything more. (I am working with Dell on a replacement). Their store is a dream store for Gamers! Please check out their inventory. 5 stars on curtesy, knowledge and communication.

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Hi! I am reading on YELP so many nice comments about your…read morework! So, I would like to bring my HP desktop which I bought about 2-3 years ago at Best Buy! A few days ago my grandson ( 7 years old )used without my permission that computer and changed software or "who knows what"! It doesn't work anymore! I don't know to fix that problem and I believe someone knowledgeable like you can help me! Thank you in advance! Sincerely, Dragan PS So this is my message to DESERT COMPUTER SOLUTIONS! Waiting to see what is going to happened! I NEEDED TO PAY $39.00 FOR OBSERVATION! And additional $139 to be fully fixed! So $180 for something that someone ( in this case - older grandson) touched on keyboard and made problem! Conclusion is : GRANDKIDS ARE MOST BEAUTIFUL THINGS BUT DON'T GIVE THEM TO TOUCH A COMPUTER ! LOL

Quality service, very knowledgeable, and quick to respond…read more I highly recommend his service for most computer repairs and especially MAC computers. Thank you for your hard work and making our lives easier.

Fantastic. Cooler was bad. CPU overheating. Done in 12 hours. Competitive pricing. Available and…read moreresponsive.I work until later in the day and he was willing to let me drop off after hours, which is a big deal because most places close at five. Pricing was fair and competitive. 5 stars.

I have known John for many years and I have learned that there is nothing that he cannot solve,…read morewhen it comes to computers. He is very fair in price for his services, I would recommend John to anyone needing help with computers. Jerry L

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

The tech arrived as expected, was able to repair the issues with my son's computer without…read moreproblems. We haven't had any issues since. Well worth having someone come to us versus taking in the computer. Thank you

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Needed some quick troubleshooting done on my computer, Dominic responded quickly and came out…read morepromptly. He was helpful in both working around my environment as well as explaining what he was doing and what was going on. Will definitely use again when I have an issue. Very convenient having him able to come to my residence to work and not having to haul my computer around the valley.