yesterday I got a flat while out visiting patients. it really threw a wrench in my morning. I…read moreasked a man at chevron where I could get help with my flat. He sent me to Dicks. I'm very happy with the services provided. Great customer service. Highly recommend call or stopping her for all your automotive needs. If they can't do it they will refer you to someone who can. 10/10

We ended up needing to call Dick's Towing after a really scary situation--my boyfriend's tire blew…read moreout while we were driving in separate cars, and he started swerving left and right. It honestly could've ended so much worse. Thankfully, they were available right away and able to tow us all the way to San Jose, which is where we were originally headed. Lorenzo helped us, and he was amazing--super friendly, communicative, and reassuring during a stressful time. On top of that, they gave us a really fair price. The only thing that dampened the experience a bit was the receptionist who answered the phone. She sounded like an older woman and came across as pretty rude. When I called back a second time because we had lost track of Lorenzo while following him, I asked where he was, and she responded with an attitude along the lines of, "What do you mean he's with you? He's supposed to be towing you guys," instead of trying to help calmly. I ended up just asking for his number. Aside from that interaction, everything else--especially Lorenzo's service--was excellent. He really turned a stressful situation into a smooth experience.

I came in with a bad alternator and the guy was extremely kind and courteous and fixed it for me…read moreright away. Very professional and prompt and extremely fair pricing

They are fast & reliable I had an issue with my check engine light on my 2000 Isuzu rodeo & he…read morescanned it & replacement of a small cracked hose for no free of charge just to help me as a struggling mom & cause cal works helped pay for the radiator so thank you all very much

Maria was amazing to work with throughout the purchase of my Honda Civic Type R. She took the time…read moreto understand my budget and worked with me to adjust the loan term so the payment fit comfortably within what I was looking for. She was professional, responsive, and made the entire process easy and stress-free. I truly appreciate her dedication and would highly recommend her to anyone looking to buy a car. Also a big thanks to Angela too. She did a great job with financing me with a credit Union as well! Very approachable and welcoming dealership. Highly recommend!

Do not purchase service plan when you purchase your car…read more I paid $2500 for a 5 year service plan... I've had my car for three years and it turns out that I was only allotted six oil changes during that time. The service counter quoted me $174 for my oil change. Quick Math tells me I was ripped off I paid over $2500 for service that would've cost me $1000... I asked to see my contract and it clearly says five years and nowhere does it say in plain English that you are only allotted six. Looking at the contract, it looks like I had 12 oil changes for five years Obviously these guys are snakes and will tell you anything to sell. I'm mad at myself for falling for this scam, but I'm more mad at them for pushing people to buy stuff that is clearly a rip off. Obviously always read the fine print

Came to Saul a year ago, had to change out my alternator.. he is very honest and is quick to pin…read morepoint the problem. I have been coming to him ever since ( have I mention I come all the way from San Jose)

I don't recommend this place to anybody. I had the worse experience. I had a situation with my…read moretransmission giving up on me I had the hope of Saul fixing it. I paid almost 3,000 for not getting it fixed. Not to mention, I took the car in more than once because the problem escalated as soon as it was returned back to me. I'm astonished! Never again will I step back into his shop. If you don't know how to fix cars why have your own shop? Please re-consider.

Went to get a smog on my 2003 Tahoe. Was in and out in under 30 minutes! No appointment. Great…read moreservice, great customer service, and professional and friendly. Do not believe the other reviews. People need to know the rules and laws and should not expect to receive any mechanical help other than a SMOG! Pay for your services people. If you don't like it go somewhere else. That simple.

AVOID COMING HERE!!!! UNLESS YOU WANT TO GET THE COPS CALLED ON YOU!!! went in for a smog check on…read moreMarch 23rd for my honda I had just repaired to commute to work and save gas. I told one of the guys who works there I just installed a new exhaust manifold/catalytic converter because of code p0420. Well they took it in anyways knowing they were going to fail me because of a heat shield with 2 bolts blocking the numbers on the cat and expected me to still pay for it LOL. Car passed everything but the visual inspection. When I confronted them about it, the older cat got all ballsy and tried to blame me for it. Told me to go home take it off and bring it back and wanted me to pay double for it LOL. I told him I need the car smogged and registered for the next day and he said I could still do it and I asked him how when they closed in 7 min, he said "Oh, well bring it tomorrow" I told dude straight up to let me borrow some tools and ill take it off real quick, Would take me 1-2 minutes to remove 2 bolts lol he was like "awww I cant let you borrow tools" so I said alright then and walked out. When asked how would I like to pay, I said im not paying for this shit and dude threatened me to call the cops and report the car stolen. I told him go ahead and do what you gotta do and bounced. Sure enough, a while later I got called by LBPD. I explained everything to the officer and he was hella koo about it and understood my frustration. Dude showed him the camera footage of me leaving but not the interaction lol. These dudes are straight up scamming. Hard to find honest and trustworthy people out there these days. I called 2 other shops and explained the situation and they said first thing they would do is check if they can see the numbers, if not, they wouldn't test it and tell me to bring it back without the shield. Now I got a failed test on the car because of these scammers smh.

Rodney was so courteous and professional, and helped us find what we needed at Seaside Cadillac…read more Rodney and RayJohn were so helpful and ensured that we got our new license plates when we needed help getting that done. Cannot thank them enough for their support!

I recently leased my first Cadillac here. Tony, the sales manager, greeted me and was more…read moretransparent than any dealer I have dealt with. He handed me off to Rodney for a test drive of a new Lyriq. What a great machine. I've had ev's for ten years and nothing compares. But it was the customer service that made the difference. Between Tony, Rodney and Ace (yes, that's his given name) the finance manager, it was the smoothest, most enjoyable car buying experience I've had. Highly recommend the car, the dealership and th

Referred to Body By Hank by Toriumi Auto Repair and I am delighted with the service received. I…read morehave used this facility three time over the past 5 years and they are truly amazing. If you want it done right and at a fair price, then Body By Hank is for you. Ben F Tarsitano, DDS, MD

Called the shop and asked if they can give me a quote or give me a rough estimate about how long my…read morework would take on my vehicle the lady proceeded to say that she couldn't give me any quotes or any part pricing or anything esle because she supposedly didn't have a Vin. I told her I had a vin on hand to give her and she still couldn't help me with pricing of parts or labor very poor customer service definitely do not recommend.

I just bought a new car from My Kia. I've now bought 4 cars from them over the years. When I go…read moreto buy a new car, it's the only car dealership I've even gone to buy a new car. I like cars made in Asia and think they make the best cars for your buck. I've never to have a major repair done on any of the cars I've owned made in Asia. And I've owned 8 of them. My salesman, Mike, was cool. He never once pressured me to buy a car. if he had said, 'What do I have to do to get you into this car today?" I would have walked out. But he didn't. I've never been in sales, but I do know about that "Always closing" selling technique. I stopped by about 4 times to ask questions about the car when I went to Home Depot or Kohl's on an errand. I first saw the K-5 about 4 years ago and thought it was the best-looking car of the similar cars made by other car makers, but I wasn't looking to buy a new car then. So, when I decided it was time to buy a new car, the K-5 was my first choice. I'm well aware they sell cars across the street. I went home and figured out what I would be willing to pay for the car. I went back; test drove the car and made my offer. Mike took my offer to somebody, I've never figured out who they are, and within 15 minutes, they accepted my offer. I was satisfied with the deal and assume they were too. Then it was on to all the extended warranty stuff. Tino was cool too. He knew I was interested in that and didn't push me. He just did his job. If I didn't think this was going to be a good dependable car, I wouldn't be buying it. At 77 years old, this is may be the last car I buy. But if I do buy another car, My Kia is the first place I'll go.

A heartfelt thank you to the General Manager, Brian Verdin who helped us get our new 2027…read moreTelluride. He is incredibly professional, attentive, and consistently goes above and beyond to take care of us. We are truly grateful for his exceptional service and for the way he continues to make us feel valued as customers. It's rare to find someone who genuinely cares, and we sincerely appreciate everything he does.