I had a fantastic experience several weeks ago with an absolutely delightful woman named Anne…read moreManning. This review is grossly overdue Anne I'm so sorry this took me so long!! Anyway back to my experience lol I needed to ship a gift basket to a friend of mine back home and while Anne and I were talking about what I was shipping she was sooooo thoughtful and helpful! I mentioned that I was shipping some chocolates and things to my friend as a thank you and she made sure to talk about shipping speeds and packaging to ensure that the chocolates didn't melt on the way! She was also just being incredibly sweet and kind about what I was doing and told me what a good friend I must be which I thought was super adorable such a nice lady and I hope that you people are grateful to have her!

To start FedEx in general is difficult to deal with. The…read moretracking system for the packages gives you a vague understanding of where it is and when it will be delivered frequently, the update is "it's in transit" with no other explanation. The details on how it's getting from point A to point B used to be more detailed but now it's not. The customer service line tends to hang up on you rather than transfer you to a live customer service agent. It requires information that puts you into a different answer loop than actually transferring you to an agent when you want to talk to somebody, especially if you have a complaint. I personally had a very difficult time even finding the FedEx customer service number on their website. The delivery center in South San Francisco frequently does not deliver at the same day they get it even if they get it at 2 o'clock in the morning it probably won't go out until the next day and I don't understand why that happens with my packages. USPS is much more efficient delivering my packages in South San Francisco then FedEx. When I look at my USPS tracking and it shows that it had arrived at station early in the morning, like two or 3 o'clock in the morning, I know that I would be receiving it later on that day. My most recent experience with FedEx had them not send a package out to be delivered on a Saturday delivery and it was delayed till Monday. This delay was logged in about 8 o'clock in the morning but post timed till 11:30, almost to show that delivery was attempted, but their reason was the business was closed and they could not make that delivery. This was going to a UPS store that is open seven days a week. When I finally contacted the customer service line, they said that business indicated that the address it was going to belong to a business that was only open Monday through Friday. I have never had this excuse from USPS.

Great Service! The Staff is very Friendly. My packages are safe and I enjoy other services they…read moreoffer.

This place is great! Amazing staff and wide variety of services. I love that I can drop off my…read moreFedEx pkgs here. The box rental rates are very reasonable.

Worst shipper ever! If I could give 0 star, I would. Bad experience for at least a first time box…read moresender. This shipping company will definitely get you traumatized to send anything international. I scheduled my pick up a week before and said they'll call a day before the scheduled pick up for a time confirmation but never received a phone call from them til I have to call them on the scheduled day just to tell me that they will just pick up my box the next day. Some BS. They will decide whenever they wanna pick up your item so stay on your ground for your scheduled appointment.

Sent a box when they recieved it in the Philippines the tape was different seems like the opened…read morethe box! I put a Gshock watch in a small bag with a zipper the watch was gone, too bad my nephew waited foe that watch for a very long time. So disappointed its not just a simple Gshock it was limited edition. Lesson learned, beware.

I had the misfortune of dropping off an Amazon return at…read morethis UPS location. The woman behind the counter, who was speaking to another customer in a foreign language, rudely said "put it there". While she continued to speak to the other person she printed a tag and half tossed it at me. No acknowledgment, no eye contact, just plain rude. Ironically, it was the other customer who smiled and said "thank you " as I turned to leave.

I'm writing this at 10:05 on a Sunday and they are not open. Many other times I've defectively…read morerelied upon them being open and they are not.

My first time in this location. Im glad I went to Westborough Blvd UPS. The four staff working at…read morethat time were very attentive and helpful to their customers. I had notaries done and Paul was so knowledgeable with notaries. He makes sure everything is done correctly. I appreciate his assistance.

Most of the staff are extremely helpful and friendly when interacting. But there is one older male…read moreemployee I see often when picking up packages who will deliberately ignore me despite being next in line. He's moved registers and has even walked away from the counter completely to avoid assisting me. It gives me an uneasy and unwelcome feeling. I'll probably move my P.O to another location after my 6 months are over.

Their notary service was quick and efficient :) . Jason was helpful and friendly. Definitely would…read morecome back if I need something else notarized.

Quick and easy notary service for 1 document. I was in and out in 10 minutes. Jason is so fast and…read moreefficient. $15 per signature, $10 minimum for no cc fee. There is a small parking lot with 30 min time limit which is super convenient. Woild definitely recommend this place to anyone needing Jason's notary services!

FedEx Delivery Vehicle Issue 2025-09-21 17:08:50 PDT Hey…read more@FeDEx @FedExHelp The driver of your large delivery vehicle who entered a through street from a side street did not stop at the turn, and forced my @Uber driver to take evasive action #FedEx vehicle Plate California 48603B4, Truck # 536102 US DOT 86876, JK Parcel Inc. S. San Francisco CA., Male Driver, Dark Eyes, Tan Skin, Mustache with Goatee, Ring on Left Ring Finger. Date 2025-09-21 Time 17:08:50 PDT. Corner of Lake Vista Ave & Sheffield Dr, DALY CITY, CA. The FedEx vehicle was going east on Lake Vista Ave at the time. Cant report the issue to 1.800.GoFedEx because your contact center is closed on the weekends.

It's been quite some time I've given a business a one star but realistically, FedEx doesn't even…read moredeserve that high of a rating. FedEx attempted to deliver a package that required a signature on a Thursday to me. The driver rang the doorbell and within less than 10 seconds, was gone. My husband tried running after the truck but wasn't successful. The website kept showing an update that the package would be attempted again on Friday. One of us stayed home all day just waiting for it. Around 5:00 p.m., the update showed an attempt was made at 3:40 p.m. but no one was home. The picture FedEx used as attempt they tried was the same picture from the attempt the day before. No one from FedEx ever came by at 3:40, based on proof from our Ring camera. Saturday morning showed the package was scheduled for another attempt, only to be updated about an hour later that the customer requested a delivery date change. I made no request whatsoever. I finally called customer service and the person I spoke to promised me the package would be delivered by noon on Monday. I told her I wanted to pick up the package instead. She gave me this SSF location to pick up my package. I asked her what time they close and she said 5:00 p.m. I drove there only to find out they only open for package pick-up from 8-10 a.m. on the weekends. Wtf? FedEx, you should be ashamed of yourself. First you post fake updates on your website. Secondly, your customer service center doesn't even know the actual hours your distribution centers operate. Companies who use FedEx to deliver their packages should really reconsider the partnership.

Highly recommend this business to ship anything to the Philipines including Balikbayan boxes or…read morespecial shipments. They have great customer service, are reliable and you can follow up with them any time to check on your order.

I have been using them since the mid 90's. So Far all my shipments arrive on time. It was delayed…read moreonly once, but they gave me a information in advance, it arrived a week later. I still use them up to now. Aldrin

The problem is , people only leave feedback for a company if it's bad . There isn't much time for…read moresomething good in today's world . SF Express does a good job , it's cheap , I save a lot and my packages get to me within a week . IF I have to call the customer service number , I ALWAYS talk to a real person . Packages get lost at times , even if you pay 50% more that's a fact !

I still haven't received my package! I ordered them 3 weeks ago and don't know how to get them! Oh…read morewell I guess I got scammed!

Great service when printing something. I printed a poster and it could have been easier. I was…read moretheir five minutes and the order was placed

Greetings to all, l come to this location regularly, so this review is based upon my combined…read moreexperiences; let's see how it went: Parking for this location is shared with the surrounding business in the same location; this works well for this location. Inside this location was a modestly lit atmosphere; my feelings are that it could use some brighter lighting to provide a better buying experience. The service was nice and friendly, But the Main thing that stood was the fact that there were Not Enough Workers to Run the Business; more workers can make a difference. The values are comparable to any other establishment of the same sort. Bottom Line; more workers could have more positive impact on everything.