They did an amazing job with my Bianchi! My Shimano crankset was under recall, and the team handled…read morethe entire process for me, including getting a brand-new replacement directly from Shimano at no charge. Everything was handled professionally and efficiently, and the customer service was excellent. I'm extremely happy with the experience and highly recommend this bike shop to anyone looking for knowledgeable, reliable, and trustworthy service!

These guys are great! They fixed my flat on the fly and rec the correct tire without a hassle in…read moreand out in record time. Thank you !

About five years ago I stopped into this store to find a saddle. It's hard to know what kind of…read moresaddle you need until you do some riding..a predicament I explained to the shop owner. He showed me several that I might prefer but ultimately, there was one that he recommended the most. I wasn't convinced so he told me to take it home for a couple weeks, test it out, then bring it back or pay for it. This while not having to leave any cash or deposit. It was a leap of faith that I really appreciated, so I tested it out and ended up paying for it. Went back in today for yet another component. Gone are my days with an SUV at my disposal so I was in need of a trunk bike rack. The guy who helped me looked up the make & model of my car to ensure that he was only recommending a rack that would work. My car is anti-bike rack....other bike stores in the area couldn't find a single make to accommodate. PPC was not only able to locate a rack that worked with my car, they had it in stock, and the gentleman who helped me also took the time to show me how to install it. Top notch service here, these people truly care about their customers and their needs.

Friendly and knowledgeable staff. Good selection of bikes available in store. Additional bikes…read moreavailable at Windfield location.

My Aventon E-bike was purchased 4 years ago from Mill Race Cyclery and my friend already had an…read moreAventon E-bike that he purchased elsewhere. Each year, we have both bikes serviced/checked at Mill Race as they get transported to and from a warmer climate and we want to be sure they are safe after arrival back home. Each time, the work is professionally done in a timely manner, sometimes extra adjustments, and are like new when we get them back! Recently purchased a versatile, foldable, lightweight bike from Mill Race so it will be easier to transport...we want to try out other bike paths not nearby. Each experience with owner/s and staff has been pleasant and professional! The frosting on the cake is their concession stand with outstanding baked on-site cookies and drinks (even lattes) at reasonable costs!! It gives us a good excuse to bike to Geneva just for their treats and shaded patio! It's an outstanding local business!

Very patient and informed staff. Great product availability. Lots of electric bikes to choose from…read more Also great bike parts to upgrade your bicycle.

Staff was quick to assist in helping me choose the right bike seat for my needs. Then he went above…read moreand beyond and attached it to the post which no doubt saved us an hour or more at home! Granted, they weren't busy at the time.

we went to fix our flat tires on both are ebike it was cheaper than expected and the guy was super…read morenice are ebike are fixed and we have no problems with our tires we are going back to fix another problem with a peddle that fell of and have to have him remove the arm because the bolt is to tight to get off I would recomed this place great service!

There's always two sides to every story when it comes to doing business…read more I will admit, I'm new to cycling, mainly bicycles, electric ones at that. I emailed Mike over a year ago on a whim just to gauge some interest and ideas on this growing fascination of mine to explore when I don't want to be on the road with my motorcycle. I wanted to stay active in areas that I haven't been in while being able to experience a freedom that was unchartered. Mike answered my emails fairly promptly and never pressured me to buy a thing. To be fair, I actually inquired about quite a few other models, but based off of explanation on what I was looking for in a bike, in the 'ride', etc. He gave me a few additional options to choose from. In the end, I made a 'window shopping' decision and decided to research one particular brand, Aventon. I did this on my own for nearly a year off and on. Then, a month or so back, I decided to ping Mike again and inquire about seeing the bike(s) in person. I had no real intention to buy, I just wanted to see how it was going to 'fit and feel'. We ironed out a day and time and when we showed up, he was friendly and just let me do my thing. Again, no pressure, just filled me in with answers I had questions to, and I still had quite a lot. Well, in the end, I made a purchase, simply because I value local/small business as they keep our economy going. Also because I don't know what other people may have said about Mike per some of the review below mine, but I never dealt with Mike in any negative way; never had scheduling issues, irate interactions.. nothing. In fact, during the purchase (after the fact), we noticed a few small hiccups that weren't in any fault of Mike's rather, Aventons - and he still made it beyond whole. I never demanded a thing from him nor expected but he really went the extra mile (pun intended) to make sure I was satisfied. All in all, 5 star experience. From the beginning of inquiries, to the no-pressure sales, pleasant interactions and great follow-ups, I don't see why I would go anywhere else. I can't wait to take it to the trails and have some fun. Thanks Mike, look forward to doing business with you again soon.

Don't waste your time going here. I went here and they didn't have any good selection. They didn't…read morehave anything there to being with. Rather go to EbikeProsUsa.com or just the e-bike website.

The owners are so good with customer service / being genuinely nice. It starts there…read more I love this shop's bike selections too. I am a big Bianci fan. Bianci = instant street cred and class. Go here for bike purchase and if you want to feel good.

Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

Recommend this store to anyone seeking great service and positive interactions with staff…read more Sean and Eric in service and support are friendly, knowledgeable and fair. They sought to get me back rolling ASAP at lowest cost without the condescending attitude you find in some shops if your not riding a super expensive bike. Again kudos to Sean and Eric I will never hesitate to bring my bike there!

In order to get a bike tuneup, you have to drop your bike off and right now. Leave it with them for…read more10 days. At the truck store in Michigan I just make an appointment and I come in and they do it the same day. Why do they have to hold my bike for 10 days. It's ridiculous. I was going to buy a bike for my daughter and I had my credit card out and everything and the sales person got snippy with my daughter when she asked about whether she could get a free water bottle because she got one with her last bike. I put my credit card away and walked out. I haven't been back since.

I would like to applaud Sammy's Bikes for overall customer service. I have had service work done…read moreand everything was done professionally and well. My wife bought an e-bike here and they were very patient, answering all our questions. She is very happy with her purchase. Everyone here is very professional and helpful, willing to go the extra mile. We appreciate this business.

My "go to" bike shop for new purchases, tune-ups, and repairs is Sammy's. The staff is great, from…read moreSammy and John on the front end, and Elijah and team at the service desk. It's not often that the owner of a very busy community-based business will dedicate his/her time to ensuring you are very happy with your purchase. On top of that, Sammy will put whatever he is doing down when children come to the shop, even if it's to just say hi. Not too mention the chartable work that the shop supports in different ways... I personally like having a shop near my home where I can browse and dream about the best bikes in the industry. I have worked hard for 35 years and it's nice to reward myself with a dream bike once in a while. I think Sammy and John get more from the smile on my face on "New Bike Day" than the closing of the purchase. I will support this local business with all of my bicycling needs and recommend them to anyone who is in the market for a new bike or repair. Ciao!