Love the sandwiches here! The meatball Is one of the best I have ever had. The garlic sauce is fire. read more

I notice when I ready to eat after order. It was my first time with that company. But sorry I say that negative is when I pick up sub and notice it is leaking wet.. I don't like and not accept leak that make me wonder too much OIL? Or something hidden in it? I pay 24.00 for what? I will not return here again. I leaves one star sorry.. I can't accept leaking due make mess up also too much wet I already report with bad feedback! I never return and your foods EWWW!!!! I will not remove that star sorry! let anyone see what go on here read more

My partner and I went to your restaurant today 6/7/2026. It was approximately 6pm (We did not know you closed at 6pm, the doors were open and the cashier "LaPaul" waited on us. "LaPaul" is the name on the register receipt. The guy at the register "LaPaul" if that is his name was trying to take my order, was waving his hands and acting really goofy. I asked him if he was alright and he said something not sure what it was, but I heard the "F" word. I said "What is going on" he said "nothing" and proceeded to take my order and I paid. A female employee who was really nice made and gave me my food. I sat down and started to eat while my partner ordered his food. He came and sat with me. "LaPaul" made my partners food. When he gave it to him, he says we close at 6pm so you'll have to leave. You're welcome to sit outside and eat. I asked him why he didn't tell us this when we walked in. I explained that I had eaten 1/2 my sandwich and now I'm supposed to wrap it up and move outside where it's 103 degrees? He just said he was sorry. I told him this was unacceptable and he should have told us this before we placed our orders. We wouldn't have ordered them. He just had a dumb look on his face and said he was sorry again. I packed up all of my food I was eating. My partner and I proceeded to go outside, and we sat at a table out there. That's when I checked the temperature and it was 103 degrees. Soon after we sat outside, here comes "LaPaul". He left and hopped into a black car. So, as a customer it looks like we were kicked out of the restaurant because "LaPaul" was in a hurry to get off of work and go catch his ride that was waiting for him out front. HOW RUDE. Your employee needs to be educated on the proper way on handling customers and situations like this. He should have just said they were closed when we walked in and that would have prevented all of this. We did not enjoy being kicked out and forced to eat outside in 103-degree weather. I've worked retail before and you never do this to a customer at closing time. It turns out his waving like a mad man while he was waiting on me was him waving at the person who was waiting for him in the black car. We have eaten at this location and loved it. But if this is how we are going to be treated, NEVER again, and I will tell everyone I know how this restaurant treats it's customers. This just RUINED our meal. Put yourself in our shoes and I really don't think that you would appreciate being treated like this. Mr. Pickles response: Hey XXXX Thank you for taking the time to share your experience with us. We sincerely apologize for the treatment you received from our staff at Mr. Pickle's Sandwich Shop. This is not the kind of service we strive to provide, and we understand your frustration. Your feedback is important, and we will address this with our team to ensure better handling of such situations in the future. We truly appreciate your loyalty and hope to have the opportunity to serve you better next time.   343606021324804122 07 June at 08:17 PM This is an UNACCEPTABLE CANNED response showing little or no concern for what happened. I will not be returning and will let EVERYONE I know just how you treat your customers and how concerned you are. read more

Let me start by saying, this is my second time at this location and it missed the mark each and every time. I chose not to post the first time thinking it was an off day. So disappointed. In this visit yesterday, I stopped in and ordered The Hang Loose and Hero. First and foremost, the store is kept very clean. I'll give them that. However, the cashier Derrius was so unhappy he should've been placed in the back to where he couldn't be seen. His customer service was terrible. When ordering our sandwich, he seemed very annoyed. Never greeted us and never made eye contact. Never understood teens who hate their job but continue to work for a job they absolutely hate doing. My sandwiches that took 32 minutes to make, mind you, there was one man waiting in store before us and two people waiting after us, were beyond terrible. The store was not busy at all. One girl on the line had to tell her coworkers in the back to help her as she was the only one making sandwiches. My sandwiches were made so terrible with little to no meat. The hang loose had less than one strip of bacon and little to no pastrami. I asked for the bread not to be toasted, so they did not heat up the meat. Like, what?!? The condiments were sloppily placed on the bread. The hero was just a mess. Plain mess with little to no meat. I know sandwich shops weigh their meat but this couldn't have been the proper weight. For these sandwiches to cost as much as they do, I'm expecting close to perfection. Needless to say, I won't be back anymore and can't recommend this place in good faith as I've given too many chances without complaining in store. read more

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This place has a great Italian sub, this is the type of Italian sub I do enjoy. Fresh to order great customer service. Derrius always makes this place to come back to. I'm always looking for a sub shop that does not disappoint. I will come back! read more

Our first time trying Mr. Pickle's at their new Ahwatukee location. It was very good and we will definitely order from them again. We ordered online and picked up. Their employee was courteous and customer service oriented. He mentioned they were still learning all the sandwiches--we ordered a reuben and a rachel sandwich. I would recommend more thousand island and more sauerkraut. Both were too heavy on the meat and the cheese and everything else was lost. It was nice that they offer a gluten free wrap but there are good gluten free breads that would hold together and taste better. I recommend seeking out a good gluten free bread. read more

I almost didn't try this restaurant because of previous reviews, but thought I'd give it a shot. I'm glad I did. I was helped immediately and, though there was a small snafu with the order process, it was addressed it immediately in a generous manner. People were on top of my order, didn't wait that long at all, and the food was delicious. My guess would be that they are working hard to make changes, and I really appreciated it. I'll be back! read more

Upon looking this place up on Yelp, my wife and I were going to say "thanks but no thanks". The negative reviews and lack of good pictures almost swayed us away from trying this place. Let me rectify the situation. I walked in and had tons of questions and the employee was super helpful and sweet, and did not hesitate to answer my plethora of questions. I was at first taken back by the biggest sandwich being only 8 inches, and the prices were definitely high for an 8 inch sandwich. You can order in person or use the kiosk, and customize the sandwich to your liking. Long story short, we absolutely loved our sandwiches and I was not hungry afterwards even though it was an 8 inch sandwich. I got a bread with a crunchy texture on it which was very interesting, but my wife's Sourdough was soft and delicious. I'm definitely getting that next time. To top it all off, they give you a free cookie to finish off your meal with a little dessert. My wife seriously wants to go back tomorrow. Check out my pics, cause they need some delicious looking pics of their awesome food. You definitely get what you pay for. Bravo! We'll be back soon! read more

Mr Pickle’s - The Hero, it was so good. Mmmmmm - Delis Near Me - Phoenix, Arizona

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Both the food and service was excellent! Plenty of meat in the sandwiches, tasty and fresh. We will be back.

First time trying Mr Pickle's on my lunch break. Gluten Free option Vegetarian options Had a wrap was delicious! Customer service was great! Will be returning. read more

I was driving home and almost crashed my car. I looked over and saw Mr. Pickles. It is very close to my home and I thought. "This is bad news". I love Mr. Pickles and have been in twice since they just opened. The wait is a little long when they are busy so definitely see value in ordering on line. But it didn't do that. Just ordered it at the counter old school style. My experience is most sandwich shops are slower than a fast food joint since they making the sandwich is a little more manual than say making a cheeseburger. My favorite it the Mr Pickle but I confess I haven't tried many other sandwiches because I like this one so much. The people working there are very pleasant. They seem to like their job and kid around in a good way. I recommend this joint. read more

Pretty solid place. There's a few sandwich shops in town and they're all relatively similar in price, size, and quality. Mr. Pickles seems to be more filling than some other shops - like the half sammie does the trick for me, compared to having to get a full sandwich from JJ's or JM's. I will say, I prefer all the seasoning and stuff from Mike's, but this sandwich holds up a lot better. I don't have to worry about it being soaking wet and feeling like I pulled it from a lake by the time I get home from picking it up. I also like that they throw in a little cookie each time. Super clean inside the place as well. read more

Service is outstanding. The owner, Ash is very nice and has a great staff who are all so nice and I'm always greeted with a smile and a hello...they even know my name! The restaurant and the bathrooms are always clean. The food is great...haven't had a sandwich I didn't like, yet...and the best part is the chocolate chip cookie at the end! Yum!!! read more

So so food, difficult ordering process, the kiosk thing isn't what I want to do when I go into a sandwich store. Some personal interaction would be nice. read more

We like Mr Pickles, it's always fresh and tasty. We had a negative experience, but they MADE IT BETTER THAN GOOD! We placed an order online and it is a bit confusing; instead of choosing what condiments you want, you have to say what condiments you DON'T want. Therefore, we got all the fixing and doubled on some! I hate red onions and pepperoncini, and my husband does not like pickles, but we got them all! We called, and they gave us 2 free sandwiches on our next visit. (We were done for the day - they offered to make them asap) And that's not all, they threw in free bags of chips for our inconvenience. THAT IS GOOD CUSTOMER SERVICE. p.s. The sandwiches were perfect this time! read more

Very disappointed with my first visit. Went today and tried it, ordered the goomba sammie on their Dutch crunch roll and the bread was so hard and didn't feel fresh at all and not much flavor either. I'm not a person to usually leave a bad review but for the hype of this new sandwich place I think it is important to focus more on freshness specially for a new location. read more

I've never been inside but I've had salad from there. The Chef's Salad is huge! Fresh and delicious. Good for two meals.

My husband and I got extremely ill for 3 days after eating here we ordered the Tom turkey sandwich

We tried Mr Pickles for the very first time earlier today and I can confidently say it was our last time. We walked in and it didn't even seem like anyone worked there. We placed our order on the kiosk (since we didn't see any workers) and when we asked one of the workers who finally appeared, a question it took him a while to answer. His response was very unprofessional and rude. We waited a long time for our 2 sandwiches to be ready and when it was finally ready, they called our name and walked away. I waited because we had also ordered drinks but did not receive cups and had to wait to get it. We finally sat down to eat and my husband's sandwich, which was a cheese veggie sandwich had NO CHEESE in it. At this point we were so frustrated that we didn't even bother saying anything to the workers. The bread (crunch roll) was so hard and it actually was very tough to eat. The place honestly looked like a hospital cafeteria. For a place that's fairly new to the neighborhood, one would hope that the customer service would be excellent but it was quite the opposite. There was no greeting and barely got 2 words from the 2 workers. They seemed like robots who moved slow and could care less about any sort of customer service. I highly recommend for management to train the employees of what it takes to keep the customers happy and more importantly, to keep them coming back. We tried and really wanted to support our neighborhood business but it's safe to say we will not be returning. read more

The owner called to apologize for the product and explained that he will train his employees more. This shows me that he wants to deliver a good product. I will go bank again. read more

So disappointing!!! One order had one single slice of avocado and my other order the cali Tuna had none. Also the bacon on the Mrs. Pickles was a total joke. Save your money. Sprouts is in the same plaza and they don't skimp. Bread is hard as hell too! read more

The trick may be ordering on line. We did that. The order was ready when we got there, it was complete and correct, and the food was really good. read more

I really love this place, friendly and quick service. sandwich is really tasty. It's best in town

I came in and ordered in person, that was my first mistake. They prioritize the online orders. I ordered my food at 11:31 am and am sitting here writing this review at 12:36pm, still no sandwiches. I ordered 2 Mrs. Pickles. It seems like the squeaky wheel gets the grease because the folks that have complained have gotten their food more quickly. Lesson learned, order online, wait 30 mins and then go pick up your order. read more

Fresh ingredients, generous portions, and fast service.This sandwich shop is a hidden gem! The bread is always fresh, the fillings are flavorful, and the staff is super friendly. read more

My experience was terrible. I cannot rate the food, because I never got it. I ordered online at approximately 1:35 pm and arrived at the store around 2:00 pm. I was told they were finishing up my order. At 2:30, after watching numerous people who ordered after me get their food, I asked for a refund and left. Whoever owns this business should fire their staff, If they weren't texting on their phone, they were standing around talking to one another. I was warned of super long wait times here but this was ridiculous. I go to the Mr pickles in chandler all the time and I've never had a problem. I will not be back to the ahwatukee location and that sucks because it's closer to where I live. read more

First time visit since they just recently opened. Could not find out how to order online prior to visit. I now see how to order online and it was the same site that I looked at online prior to just going in store ,so perhaps they were not accepting orders at the high time of lunch?? They said this store was not doing online ,but never did figure that out. They have two kiosks in the store to place your order, but those weren't working. Waited in a line, but it went fairly quickly with one cashier. I would say actually from the time of ordering until I got home was about 25 minutes.Lots of employees behind the counter working and definitely one of the owners. Ordered a BLAT sandwich ($12.99) that clearly says on the menu on a toasted multi grain bread,cashier tried to get me to order it on a sourdough roll, I said no I would like it on sourdough bread. Cashier kept asking me after each item is that all & I was not hesitating my speech,so that was annoying. I was making sure my order was correct after each item. Ordered a potato salad in a help yourself refrigerated case,but it was right in front of line where people ordered. I would've preferred to keep my potato salad in the refrigerator until I was able to obtain my sandwiches but seemed a little awkward position to go in front of people and grab my potato salad. ($3.39) So I grabbed it out right after I paid. The potato salad was a very nice flavor. The mini Listen Linda sandwich ($7.99) was perfect size. Not sure how often I will order this type of lunch,but time will tell.$12.99 seemed expensive for the BLAT sandwich ,but it is a one size sandwich with 3 layers and large,but basic really. I don't know if chocolate chip cookies automatically comes with your order, but we did receive two of those ,so if they come with every order, nice touch, but my husband mentioned why doesn't every order come with a pickle? I couldn't answer that for him. Seemed to be many tables in the store to sit and eat and I believe some tables outside. I did get mine to go. Apparently this is a franchise and the seventh one in Arizona and the rest are in California. I did see the employee with the pink hair and she seemed to be instructing a few of the other employees so perhaps she's from another store and she is training them. I agree with one of the other posters -she seemed to be on point and courteous. The cashier I had ....I have a feeling is one of the owners sons, but not that it matters ...he was efficient. He just annoyed me because I ordered one sandwich and he said is that all ,I said no and then I ordered another sandwich & he kept saying is that all ....so again that was very annoying. read more

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Service was good, but sandwich was lacking and I took two bites, but all I got was bread and vegetables and hardly any chicken salad. Please, don't be so stingy with meat and your reviews will go up. I paid a lot for a sandwich that's basically bread and vegetables. I'm disappointed as two friends raved about this place. I don't get why after my sandwich. I opened the sandwich after taking the two bites with zero chicken salad in the bites and there is hardly any chicken salad. Better off making my own food at home! Likely won't be back. read more

Great food , quick and very friendly service. One of the best sandwiches I had. Definitely will be back.

Wow! This pink-haired girl is really killing it with her sandwiches. Her cheese game is on point - perfectly melted and sprinkled just the right amount. It's like the cheese was made just for these sandwiches. She's got a serious talent for sandwich making and her pink hair just adds to her cool look. I'm definitely coming back for more of these amazing cheesy sandwiches! The pink-haired girl is not only an amazing sandwich maker, but she also provides exceptional customer service! She has a warm smile and a friendly personality that makes everyone feel welcome. She takes time to listen to each customer's order and makes sure it's just the way they like it. And she does it all with such enthusiasm and kindness. It's not just about the sandwiches - it's about the experience and she truly nails it! The ambiance created by this pink-haired sandwich maker is absolutely fantastic! She has an infectious energy that fills the place with warmth and happiness. The restaurant itself is cozy and inviting, with cute decorations and a colorful atmosphere that matches her pink hair perfectly. It's the kind of place where you can sit back, relax and enjoy the moment while indulging in the best sandwiches you've ever tasted. Especially helping her coworkers! I saw a bad review on pink hair girl, SHE IS ACTUALLY NICE AND KIND . read more

I do agree that the wait is really long. I will assume they will get better as the workers get more use to making the sandwiches with greater efficiency. However, our sandwiches (been there twice now) were delicious! Will go back. For those that don't want to wait, even if you plan to go in to eat, consider an online order before going to cut on wait time. read more