I've NEVERRR felt so UNWELCOME at a restaurant in my life. RACISM_Still exists!!!!!!!!!!!! I stopped by this Jersey Mike's Subs location in Chandler to sit on the outdoor patio and charge my phone. I hadn't even gone inside or spoken to anyone. While sitting there, I noticed several of the young employees inside staring at me, talking among themselves, WHITE GIRLS ..... and repeatedly looking in my direction while on the phone. Shortly after, I realized they had locked the restaurant doors even though it wasn't closing time and were letting customers in one by one. I ended up leaving after my phone charged. When I returned the next day, a manager told me I "probably shouldn't come at night because the girls were scared." Scared of what? I was doing nothing but sitting outside. It's hard not to feel like I was treated differently because I'm BLACK!!!!! Locking doors and potentially calling the police on someone who is simply sitting outside charging their phone is unacceptable. I would not recommend this location to people of color if this is how customers are perceived and handled. Management told me they had no reason to call police but I shouldn't come back to restaurant. Racism still exists read more

Ever since I tried another Jersey Mike's and had the Parmesan rosemary bread, I've been craving it off and on. The tuna sub is my go to, though this location had chunks of celery in the mix that was off putting. Usually it is more diced and I don't mind. I ended up not eating all of it as the texture of celery isn't something I enjoy. I ordered via ubereats while at work, but usually the service in these locations is very friendly and a clean store if you decide to dine in. read more

Jersey Mike's Subs - #10 Tuna Fish - Sandwiches Near Me - Phoenix, Arizona

How do you screw up two sandwiches ? Door dashed two dang sandwiches and one arrived. Called and they said, yes, we forgot to put the other sandwich in the bag! ok! How do I get my sandwich without driving over since I payed a delivery fee and tip? Nothing we. an do about it. Dash credited the sandwich and half the delivery fee. We will never order from this place again! Two sandwiches and you can't get that right? Screw Jersey Mike's! read more

Pretty good service each time we've ordered veggie subs from here. Occasionally the order will be off (they will add peppers when we requested none or they will miss a bag of chips) but they always correct if you bring to their attn. The sandwiches always taste fresh and are very filling. It's extremely busy during the lunch hour so prime time is after 2! read more

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I love Jersey Mike's and it's been a positive experience every time I need my sub fix at this location. I recommend the #9 Club Supreme. It's got roast beef, turkey, swiss, bacon and mayo. If you're like me you'll have it, "Mike's Way" with peppers! read more

Jersey Mike's Subs - #9 Club Supreme - (Mike's Way + Peppers) - Sandwiches Near Me - Phoenix, Arizona

They are always out of something!!! When they do/can make the item you order, it's not bad. Ordered a Club Supreme online. Went to pick it up at prescribed time 2pm, it wasn't made/ready. I was informed they were out of Roast Beef. REALLY?!?!?!!! A sub shop out roast beef at 2pm on a Saturday. The business did not just open yesterday. Get your stuff together. Too many other good choices for my business. Done with Jersey Mike's. read more

Jersey Mikes Subs 4605 E Chandler Blvd Unit 100 Phoenix, AZ April 21, 2023 Food: 5/5 Service: 5/5 Portion size: 5/5 Visit: Brought my daughter for lunch to try different subs in the area. Food: Ordered two 6' Turkey & Provolone Club (Turkey, Cheese) for our sides we got Lays chips, Cheetos, two Chocolate 32oz drinks. Service: take out, Service was great and food was prepared correctly and under 15 minutes, service was also fast and Lunch for 2 only cost us $18 with all of our sides included and coupon, Without coupon this meal is $32. read more

Jersey Mike's Subs - #7 Turkey and Provolone - Sandwiches Near Me - Phoenix, Arizona

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Jersey mikes has incredible service with incredible food. I love the cheesesteak and I keep coming back for it.

Great service and wonderfully kind employees. Loved the experience!!! Would definitely recommend going to this location.

What a horrible experience. Lettuce is out at 11:30? Scraping the nastiest shards of green muck off the bottom. Serious do you have ant other lettuce? Nope. Feel sick. I am never going again. read more

Jersey Mike's Subs - Not fresh and now sick. - Sandwiches Near Me - Phoenix, Arizona

Ordered online yesterday at 12pm. Order came messed up with a missing sandwich. When we called the manager said to bring back the order so they can check and refund. When I got there they refused to refund me and said that they would only remake it. Manager is extremely rude and the rest of the employees stand around cluelessly read more

My parents have raved about this place for the longest time so I finally stop by to try it. It's fine. The rosemary bread was really good. I got a classic Italian mikes way. It was a little dry to me. Not super flavorful although like I stated previously the rosemary was really good. Everyone was nice. The dining room was clean. No major complaints but I wasn't omg wowed. It was just fine. read more

I walked out of Jersey Mike's as the staff wouldn't acknowledge me greet me and would not take my order. They did take the order of the people that walked in behind me but never bothered to even look me in the eye. It might have something to do with the DOGE shirt that I am wearing but if your staff has a problem with it I am quite happy going to another restaurant. No more Jersey Mike's for me read more

I visit the Jersey Mike's on Chandler Blvd in Ahwatukee a couple of times a week, and I have to say that Ashton, the manager, is absolutely outstanding. Every time I come in, he greets customers with a big smile and a positive attitude that really stands out. His customer service is consistently top-notch, and you can tell he truly cares about both the customers and his team. It's always a great experience coming in when Ashton is there--he makes the store feel welcoming and well-run. I'm also always impressed with his speed and skill on the slicer--he could hang with any NYC deli guy! read more

This location has gotten their act all the way together. I ordered the same exact sandwich, the same exact way as my previous order and if was phenomenal! Everything was on point with no complaints in sight. Not sure if the staff has gotten coaching, but whatever it is, keep doing it. This is the way I'm use to Jersey Mike's tasting! read more

Jersey Mike's Subs - Portabella Cheese Steak - Sandwiches Near Me - Phoenix, Arizona

I had recently written a positive review about this place. I had mentioned that sometimes the tables are a little dirty. Yesterday I came back and it they were so clean. I really appreciate them taking my feedback. Aspects of a great business! read more

Jersey Mike's is my favorite sub sub shop of all time and this is another winner! Service by Manager Otniel was top 1% courteous, fast & professional. He suggested a secret menu sub which was fantastic with fresh roast beef pepperoni and if you are a guy like me that grew up in the 80s the "Where's the Beef" did not apply...that sub was LOADED with delicious meat on a yummy, fresh parmigian roll Mike's Way! I also had a 2nd classic italian also loaded with my favorites. The fudge brownie and vanilla agave soda nicely added to the fun. JM #1 subs in the Milky Way Galaxy. read more

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Service was awful. We waited 25 minutes in line and the employees acted like they didn't know what they were doing. That mixed with a lack of urgency and no one managing was just awful. No apologies for the wait either. You had a bunch if unhappy customers today. Unfortunately, this was not the first time I have experienced this from this location, which is why I am finally giving it a review. read more

I love this Jersey Mike's location and it's my to go to lunch spot during the week. I completely understand that during the lunch rush things get crazy but with that in mind, the place can be a little cleaner. The trash is always full, drink station is messy and tables are never wiped down. The staff is great but there are couple of them that could work on their attitude and customer service a bit. Also work on the cleanliness of their appearance. After all, they do work with food. Seeing messy hair hanging on their face where it could fall into the food is not pleasing. read more

we asked for one pickle and got 6 terrible terrible terrible he needs to be fired he's a menace and I think he's deaf we said it 4 times and we are now crying this ruined my day but nice cashier and the lids keep coming off .5 stars read more

Jersey Mike's Subs - Btw this is a cool rock - Sandwiches Near Me - Phoenix, Arizona

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Diners beware: Jersey Mike's Ahwatukee Phoenix AZ Ordered a #66 Portabello Cheesesteak today 9/25/12:41. One half the sandwich had cardboard cooked into the meat cheese and mushrooms. Explain to me on an open grill how you cook a 2" x 1" piece of cardboard into a steak, mushroom and cheese sandwich. Called the Manager and was only offered a refund and opportunity for them to make a new sandwich. Reported violation to Maricopa County Health Office. read more

Jersey Mike's Subs - Cardboard cooked into #66 Portabello Cheesesteak - Sandwiches Near Me - Phoenix, Arizona

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Employees are frazzled and unfriendly, they don't greet you and when you call they are not nice. Last sandwich was made I correctly and you can see where they tried to whip off the Italian dressing and oil. It's all over the sand which still. After calling and speaking to three people-still no solution ! read more

Our favorite, always fresh Friendly service Clean Over the top taste It's number 1 in our book read more

Walked into this jersey Mike's location yesterday as soon as I walked in I noticed on the work space counter prep area it looked dirty and old pieces of food left there from other sandwiches also no employee was even in the front of the store I waited about 3 minutes and still Noone came out I looked towards the back area and saw this girl just texting away on her phone didn't even acknowledge me so I walked out never going back to that location read more

Nothing more frustrating then waiting for your hot sandwich while 12 people after get their cold subs immediately. One girl on the hot grill. Don't come hungry if you're getting a hot sub. Ridiculous read more

Good sandwiches. If you know how to make the right ones, make sure you put the juice. Cold ones the best.

It must just be me...I promise. My last review provided feedback on checking the accuracy of your app order before leaving the store and yet again I experienced the same. As you can see from the receipt I shared, both subs I ordered come with bacon, and yet again, the California sub did not have bacon. You'll also notice on the California it says nothing about cheese (I removed that); guess what? There was cheese in it. Luckily for me, VERY bad for their quality control, I stepped to the side, opened the sub in the store, and checked. While the situation was resolved quickly by them adding bacon and removing the cheese (NO THEY DID NOT MAKE ME A NEW SUB, just added and removed their mistakes...VERY SAD), I should not have to do that. I should have the confidence that my order was made right. Please, please owner of this store, train your sandwich makers on what goes into each sub. For the public, think hard before purchasing using the app. read more

Jersey Mike's Subs - Receipt showing what I purchased - Sandwiches Near Me - Phoenix, Arizona

I ordered a club supreme giant sub from the app, and picked it up on time and got home. I opened the sun and it was the worst sun I've ever had as for content, almost a $20 sun and MAYBE 2 thin layers or meat, and very light extras which I DID order Mikes way. I usually get a giant every other week and the others were great, this was so bad I may never go back, I'm including a pic. Buyer beware I ordered a club supreme giant sub from the app, and picked it up on time and got home. I opened the sun and it was the worst sub I've ever had as for content, almost a $20 sun and MAYBE 2 thin layers or meat, and very light extras which I DID order Mikes way. I usually get a giant every other week and the others were great, this was so bad I may never go back, I'm including a pic. Buyer beware read more

Jersey Mike's Subs - Sandwiches Near Me - Phoenix, Arizona

My team loved having sandwiches for lunch. They were of the highest quality and they even delivered! Easy to order large quantities and very accommodating. read more

The food is always fresh. Employees are super friendly and the dine in is usually clean. Highly recommend the #2 on wheat mikes way. It's one of my fav spots. The bread is always fresh. The meats and cheese cut to order and generous produce and oils read more

Just had the worst sandwich ever!! I had noticed the roast beef she was slicing was tiny, the very end. So when she was slicing the roast beef how could she not it was mostly all fat. Very difficult to chew. I was not able to eat this sandwich. TERRIBLE!! read more

Jersey Mike's Subs - Not a good thing to use the end. A tiny piece she used to slice for our sandwich. - Sandwiches Near Me - Phoenix, Arizona

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This place is always packed, but the food is great and they have excellent service. The two young ladies handling our sandwiches were killing it- they're quick and know what they're doing! Highly recommend. read more

Got the #9, one of my faves, It was absolutely delicious and the customer service exceptional. This place is family friendly and always service with a smile. I want to give a shout out to Jack C awesome creation on the sammy buddy! read more

Jersey Mike's Subs - Sandwiches Near Me - Phoenix, Arizona

Not happy. We waited 40 minutes before driving over to pick it up. " manager" said there was no order. Plus I paid it with credit card. Did not go back to deal with the situation as we left on a road trip. Very disappointed in the system. read more

They advertise as fresh and made to order however the cashier admitted the bacon had been out for hours As an explanation to why it looks so old and dry. After hearing his explanation I asked if they could make a new batch for me as it is now 5:30pm and that old bacon looks concerning. He then told me it would take 15-20 min for them to make some fresh bacon and with some sass and annoyance asked me if I STILL wanted fresh bacon?? I'm sorry but after you yourself admitted the current batch had been out since morning yes I would like some fresh bacon in my sandwich please . All 3 employees then treated us as if we were an inconvenience and lacked customer service when rendering the situation. Would not recommend this location if you go I'd highly recommend checking their food products for freshness read more

I ordered online for a 12:42 pickup, 3 sandwiches. I arrived about 5 minutes early and was told it was being worked on. Understandable.. after 10 minutes I asked again this time I think it was the manager. He informed me it was being worked on. I asked what was the point of preordering? He yelled across the store and asked me to look how busy they were. He apparently has anger issues. I literally watched 25 people move threw the line before my ONLINE order was completed 20 minutes after it was supposed to have been ready. Bad experience and you just lost my business. read more

First of all, I love Jersey Mikes and have been at the Chandler store many times. Today I ordered my usual, made an Arnold Palmer drink with unsweetened iced tea, everything was fine! I refilled my drink to go and instead of unsweetened iced tea, I poured sweetened iced tea with my lemonade only to discover that there was still cleaning fluid in the tank!!!! I swallowed a little and dumped the rest out! Employees didn't seem to care at all when I told them that there was toxic cleaning fluid left over in the iced tea! My mouth is still burning a little and I'm sure I'll be fine, but NEVER trust young kids who don't care about anything and don't know anything about things toxic chemicals! I'm done with Jersey Mikes!!! read more

I have been to Jersey Mikes about 5 or 6 times now and I really like this place . I was a little bit hesitatant at first since I have been to eve sub joint and figured it was going to be the same thing as the other places but I figured I'd give it a chance. Six visits later I'm happy to write this review. I am a creachure of habit. Once I like something I get it over and over. I expand my choices but when I like it I get it. I enjoy the Club Supreme on wheat. Today's visit was the same but I wanted to mention that the bread was fabulous. Nice crew, clean, we'll lit inside, but a little dark out front. I'm a repeat customer and I recommend you try it. read more

Jersey Mike's Subs - Nice place to relax and enjoy the food. - Sandwiches Near Me - Phoenix, Arizona

Probably should not post this and I don't recommend anyone copy.. but went to Jersey Mike's orders sandwiches at end of line ready to pay when I realized I forgot my wallet, manger just smiled and said well will you pay us later I responded of course. He let me have the sandwiches. Came back a few hrs later to pay and assistant manager thanked me for coming back. She offered me a discount for honesty. I refused discount and gave a bigger tip than normal. Sandwiches were really good as usual but the additional customer service off the chart. A bigger fan of JM now more than ever. read more

Jersey Mike's when they first opened this location they gave the company I work for a bunch of free sub coupons... I ordered the #56 Big Kahuna Cheese Steak on wheat bread (Grilled onions and peppers plus mushrooms, jalapenos and extra cheese)... I have not looked back this is one of the best cheese steaks I have ever had in Arizona it's a must try for cheese steak lovers. read more

Jersey Mike's Subs - All u need to say is #56 giant on wheat.. - Sandwiches Near Me - Phoenix, Arizona

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