First time at this location yesterday. . The greeting was non existent. The person taking my order acted like he'd rather be somewhere else besides work. He was monotone the whole time, no smile or anything. He had some issues with the system so I could swipe my card. Instead of saying I need help or anything, he just stood there looking at the register. Didn't say anything to me or anyone. I asked him a question and he still just stood there monotone. The guy making the sandwiches asked if he was having trouble and he still just stood there. If customer service isn't your thing, find a different job. 3 stars because the sandwich was good even though the service wasn't. read more

Everything we ordered was rang up as $1+ more than what the price on the menu board stated. The only reason we didn't say something was because we didn't get a receipt until we grabbed our sandwiches and by that point we were just over it. The Hunter was listed as $9.99 for a regular size - we were charged $11.69, a Giant Bootlegger Club was priced at $19.99 - we paid $23.29, and a piece of cheese was listed as $1.59 - we were charged $3.18. For those that are going here, please be sure to cross reference your receipt with the menu board so you're not ripped off like we were! read more

Jimmy John's - Sandwiches Near Me - Chandler, Arizona

The music playing has offense music playing. Unfortunately I had already ordered or I would have walked out

For quick food and fresh ingredients Yes! Service always quick and efficient Ambiance remain the same sub style feel. Simple sleek dont forget to get a slice pickle and add pickle Chips to your sandwich. My fav Gargantuan or or add lettuce on the side if wanna make your own unwich read more

Order on App. They always want to ask you for a tip before you even get your food and then they forget to cut the sandwich in half or they forget the napkins and then when you give no tip and you're going to give them a cash tip, they still forget everything and then today the sandwich was all slimy and gross and disgusting And on the receipt it says zero tip. And I'm not sure why they show them that just asking for trouble. Maybe I want to tip after I eat the sandwich. read more

The food there was absolutely delicious even though that the combo was $18. The employees were so nice though! we also tested it to see if they would mess up our order twice and it was perfect! I love the "free smells" sign read more

The sandwiches are getting smaller, and this evening's Original roast beef had one, maybe two thin slices of roast beef in it. This place is inconsistant. read more

The subs are always good and consist. Service is a little on the not friendly side . The store can have a little lesson on how to clean the lobby read more

I was in this location Friday 7/10/26 @ 2p. The service from the 2 dudes working at that time was horrible. They are worthless. I've been to this store a dozen times and never had an issue. But these 2 ain't helping ownership. Next time I will go to the other location if I see them in there. read more

I just want to give credit where credit is due, look at how beautiful this sandwich is. It's probably the neatest sandwich I've ever received from Jimmy John's. Also, my husband picked it up before going on a quick Target run and it held up for that time and didn't get messy or soggy. Kudos to the Saturday night crew at this location. I appreciate the attention to detail. read more

Jimmy John's - #11 COUNTRY CLUB - Sandwiches Near Me - Chandler, Arizona

Astronomically high prices. $16 for a sandwich with 3 slices of ham and cheese, chips, and a drink. read more

Jimmy John's - ##1 THE PEPE - Sandwiches Near Me - Chandler, Arizona

Every time I come to this location they screw up my sandwich and are just super unfriendly. They act like I'm bothering them. They consistently forget to put things I ask for on the sandwich and I can't see when they make it so I don't know until I get home. A couple times it was the addition of salami, to the point where I started to check my sandwich before leaving and what do you know, it was missing again! I stopped ordering that sandwich because of it. Now they can't seem to remember the avocado spread that actually comes on the sandwich! Paying $50 for sandwiches, chips and drink is outrageous as it is but then to consistently receive a wrong order is just bad customer service. This location needs an overhaul!! read more

Not happy. The "Unwich" is a popular item on the menu for me being diabetic. Yet today I ordered one, online the #6 combo as an unwich and picked it up only to find when I got to my hotel that they can't tell the difference between a lettuce leaf and a wrap. I couldn't eat it threw it away and basically wasted $10 of my money. How can you screw up such a basic popular menu item. Glad I didn't order anything special. read more

Jimmy John's - This is NOT an unwich. - Sandwiches Near Me - Chandler, Arizona

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Customer Service Sucks! This store always looks like it's closed daily by 8pm and I needed to use the restroom after placing my order. They said it was closed, how do you close the restrooms while the restaurant is still open. This happens daily by 8pm. Damn degenerates clean the restroom early and don't let customers use it so they can close faster. Last night was a kicker for me in their Customer Service. There were two females working in restaurant and it looked like it was closed. One female was sitting at the table closest to the door as I coming in, and she quickly looked at the other female behind the counter making a stench face. They were not welcoming both had stench faces, I asked if they were closed. I did not get an answer from anyone. Lady just asked what I wanted. I gave my order and I said thank you and all I got was the continuous stench look. Not happy with this location. read more

I finally received my order after waiting for 30 minutes. Not coming here again. And if I do, I want a discount.

I have been coming here for years but today was a TOTAL disappointment. I ordered a #14 bootlegger club and it had NOTHING on it....... I can honestly say this was the WORST sub I have ever had!!! $15 for nothing......:: never again! read more

Jimmy John's - Worst sub ever!! - Sandwiches Near Me - Chandler, Arizona

I bought one sandwich for $11.88 on 5/31/2024 in 800 N 54th St, Chandler, Arizona. A nice cashier young lady processed my credit card in one cash register, which was approved. She told me that there was some problem with that register since it could not print the receipt. She went to another register and asked me to process my credit card again. I told her that it was already approved, and asked her to make sure that it would not me charged twice. She assured me that it would not be charged twice, and if I found out later that there was a duplicate charge, I need to let the store know and they would take care of it. When I checked my credit card statement in a couple of days, there were two charges for $11.88 each. I went to the store and showed my receipt and the screenshot of my credit card statement that showed double charges. A nice gentleman said that he did not know what to do, and went inside to see his Manager. He later came back and told me that the store would not be able to anything to rectify the problem. He advised me to contact the credit card. When I asked to talk to the Manager, he told me that the Manager was not available. I came back without any resolution and with a promise to never go back to that store anymore. I wanted to narrate all the details so that the prospective customers are aware of the store management's attitude toward the customer, and lack of their endeavor to rectify their own problem. read more

Store # 2130 POOR STORE MANAGEMENT (this is Gilbert and Germann store in Gilbert, Arizona) I WENT TO THIS LOCATION FOR TWO SANDWICHES SEVERAL DAYS AGO,WHEN I PICKED UP THE SANDWICHES THEY WERE OBVIOUSLY LIGHTER IN WEIGHT INGREDIENT WISE THAN NORMAL I have obviously ordered the same sandwiches before so I would know if they were lighter than normal and they were. SO I CALLED THE STORE MANAGER TO MAKE THEM AWARE OF IT WAS ABLE TO TALK TO THE GENERAL MANAGER, KAITLYN, WHO INITIALLY GAVE ME A CREDIT FOR TWO NEW SANDWICHES AND THEN AN HOUR LATER TOOK IT BACK WHO DOES THAT? I paid for those sandwiches not her. I got less of sandwich ingredients than I normally get not her. I'm the one that's out here not her. Then her district manager called me, Sam, who gave me the company line and did not help me whatsoever. I was looking for either a refund or remake the sandwiches that's it nothing too special here they couldn't even do that. I say shame on them and their business I'll go elsewhere jersey Mike's is looking good, kind of Customer Service that's going to happen at dislocation then they've got a problem don't they? By the way, Kaitlyn stated she observed on surveillance video that she felt my sandwiches were made properly. I'm here to tell you they were not. I ate them not her. I bought them not her. Thank you for reading my review. PS/left this information for the ownership of this location. They couldn't even give me the time of a callback. Wow what does that say about them? Michael in Chandler AZ! read more

Maybe I'm getting old, but the music here was obnoxiously loud. The food and service we good, although my sandwich came with ham instead of the verbally ordered roast beef. No big deal. Nice chilled sub. WHAT?? I said, A NICE CHILLED SUB! Enjoy the food, stay for the concert. read more

Jimmy John's - Sandwiches Near Me - Chandler, Arizona

The business hours reflect that this location is open 7 days a week from 11am-8pm. I have attempted to come to this location various times within these advertised hours and it is ALWAYS closed. If the shop is short on staff or having other issues then management needs to step up and either figure out how to increase staffing or simply put effort into ensure your business hours are accurately reflected online and with other sources. This has continued for around 6 months now which is why I am finally writing this review. There is no excuse as to why there has not been some sort of solution. How is a sandwich shop closed throughout the day on weekends? How is it closed during dinner rush hours on weekdays? Not being open during food industry "busy hours" is highly concerning and gives me the impression that this location is going under and will close down very soon. read more

I have never written a review for a place before but unfortunately this place really disappointed me. we came in around 4:30 and a young man & women were working and literally i smiled at the lady and she just dead stared me the whole time. 0 customer service. we get the sandwiches and they aren't cut in half and my husband had veggies on his that he didn't ask for. I say thank you for the sandwiches and they say absolutely nothing lol. Not even thank you have a nice day. Honestly just terrible attitude & service. read more

Called ahead for pickup, young man very polite, finishing sandwiches as I walked in, Store war empty.Appeared to be clean and managed.

I specifically asked for my sandwich to be made with only meat and lettuce, got home to find tomatoes and mayonnaise(which I am not able to eat due to an allergy). Will not return to this location. I can't believe how hard it is to follow simple directions. read more

I love this place! every time I ordered my food it turned out perfect and fresh! great staff as well!

We just ordered two sandwiches today from this Jimmy Johns. We ordered two Turkey Avocado Provolone and bacon sandwiches. Not only that, but we made them a combo with a bag of chips and a large drink. Furthermore, we decide to try one side order of the potato salad. They had already started making the sandwiches when he rang up the bill. He turned it around and said to add the tip on the screen. I looked at the screen and the amount was $44.81. This was for just two sandwiches. I went ahead and paid, but did not leave the 20% tip requested. When we received the sandwiches, my wife opened her and it was not cut. I tried to hand it t him, and he said they could not take either of them back and proceeded to hand me a plastic knife. I handed it to my wife and asked for my potato salad, and he looked at me like I did not order it. The guy that took the order told him I had, but he questions the food order and went ahead and handed me the salad. The staff was rude, and I do not know if the guy was trying to charge me for a salad and keep the money or what. We are retired on a fixed income. We have not recently in the past year ate at a Jimmy Johns. All I know is we will just go over to Texas Roadhouse next time and have two $15 steak dinners and come out cheaper with way better food. I do not like someone from a fast food sandwich shop to tell me to tip them, act rude, not give me my complete order and charge an exorbitant price. This is cold cuts, cheese and bread. We will not be returning to this business again. read more

Love ordering the Vito sub with no onions. Easy to order online and pick up in-store.

Showing as open online and drove all the way there for it to be closed at 1pm on a random Sunday??

Adequate, consistent food. Food: They have a fairly short menu with quite standard sandwiches. Nothing unusual, for the most part. Maybe one exception is the "unwich", which I usually get. They substitute lettuce leaves for the bread, much like In-n-Out's "protein style". Anyway, I got the #15 Club Tuna as an unwich. Everything was fresh and the tuna was quite flavorful. Cost: Decent: today was $7 including tax for one sandwich, no drinks. Service: Staff is always friendly, and the food comes out quickly. Atmosphere: Standard strip mall storefront, and for me, the music is always too loud. Overall: When I'm in a hurry and want a low-carb sandwich, this is the place I go. Recommended. read more

So disappointed. Today ordered a sandwich and cookie, nothing special or difficult to make. Placed order at 1118 AM, delivered at 1213. Called at 1200 for status of order, emotionless girl, never asked my name or my order #, numbly replied: it's on the way.....No apology, no excuse, nothing. Awesome customer service JJ's!!! read more

I love Jimmy John's and their consistent fast service. I wish we had this chain in California. I always order the Hunter's Club (1/4 pound of medium rare roast beef, provolone cheese, lettuce, tomatoes, and mayo on Jimmy John's signature fresh-baked bread) with chili peppers on the side. Sometimes, I get half a pickle too! Their bread is delicious and made to perfection. Not really sure what they put in it but it's super delicious. I came in today and I was in and out with no problems. My sandwich is delicious! read more

Jimmy John's - two wrapped sandwiches on a marble table - Sandwiches Near Me - Chandler, Arizona

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I absolutely love the personalized sandwiches I get from this location. It takes just a second to draw that heart and I appreciate it! read more

Jimmy John's - Sandwiches Near Me - Chandler, Arizona

Freaky slow, waited hour and a half for delivery that's down the street. Will not be ordering from this location again

Yes freaky fast, and freaky good too. I love ordering via their app. It is always ready when I arrive and never an error.

I order from here a lot for our group and today was the worst. We waited almost 40 minutes (we are up the street) and then my sandwich looks awful. They wrote someone's name on my sandwich and it was missing onions, oregano. Then the bread looks so stained I'm probably not going to eat it. I don't want to risk it. We usually like this location but this is bad. read more

Jimmy John's - The bread looks off! - Sandwiches Near Me - Chandler, Arizona

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This is one of my favorite places to go. As soon as I walk I in they all greet me and they already know my order and start making it. They are handing me my sandwich sometimes even before I finish paying which is incredible. I appreciate it so much when I am pressed for time on my lunch break. Having friendly service that goes above and beyond is truly appreciated read more

Nope. Never again. Listen leadership team, staffing one person during dinner hours is unkind to both the employee and your customers. Your team members end up exhausted, frustrated and grumpy. Rightfully so. Although the service level was atrocious I don't blame her. Poor leadership. I can't review the meal, I'm too jaded by the experience to be fair. read more

Free smells coupled with freaky fast delivery. Yeah dawg! I love me some Jimmys. Make it a #12 Beach with sprouts and I'm all good. The JBLT is tasty, too. I like the Turkey Tom as well. The bread is the bomb. You can even buy it alone in long loafs. Not about the bread? Go for the Unwich. It's your choice of sandwich wrapped in lettuce. Perfect for Keto dieters. Service at this location is really fast especially when you order online. You can skip the wait and go to the end of the counter and pick up your grub. My only wish is that it is closer to my home. It's a jump to go there but worth it when I'm in the area. read more

The staff was very attentive and polite, which is not usual nowadays at most similar chains. My sandwich the "Totally Tuna" was very tasty, and I totally agree with it being the best tuna sandwich. Thanks once again! read more

It has been over an hour since I ordered and still no sign f my sandwich. I guess I won't be able to have it during my lunch break. I even attempted to contact the store to figure out what the status of my order was and the rude employee in the phone told me it was out for delivery... it had supposedly gone out a half hour ago but the driver "has six orders" with him so that's why it's taking so long. This store needs to get its stuff together, I won't be ordering from them ever again especially if this is how they treat their repeat customers. read more

Only been here once and I tried the #9 (their italian hero) and I was pleasantly surprised. Very good balance of bread consistency, cheese and dressing creating a delicious compliment to the meats. The prices are very reasonable here and I look forward to trying out their other items. They have delivery too. *serves coke products read more

Jimmy John's - Sandwiches Near Me - Chandler, Arizona