Asked for no pickle and still got one. I've seen urinals cleaner than their drink dispenser. None of the counters look like they have been wiped down in a long time. read more

Firehouse Subs - Nasty drink dispenser. - Sandwiches Near Me - Chandler, Arizona

We did an online order. The order was ready on time. Staff are always friendly. Their speciality subs always taste good. We also added different kinds of veggies to make the sub a more balanced meal. I also like how they have a limited time specialty sub that changes periodically. read more

This is a great Firehouse. They really take their time making their subs and load them up with fillings. Tracy was also absolutely delightful with how nice and hospitable she was. The location was also very clean and well maintained. read more

Firehouse Subs - Engineer - Sandwiches Near Me - Chandler, Arizona

Just... dude... amazing. First time in and from customer service to cleanliness of the restaurant and THE FOOD.. you guys are awesome. Thank you! And THANK YOU for giving my little boy a fireman hat. The b from hell next door didn't even acknowledge my little love.. or our existence for that matter. Seriously, thank you on so many levels. read more

Firehouse Subs - Sandwiches Near Me - Chandler, Arizona

I was not really familiar with this sandwich spot until recently. I'm completely hooked! Bread is nice and fresh and the sandwiches are hot! Customer service was very friendly at this location. I will be a regular since this is right across the street from my office. read more

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It's a chain, but this location always delivers a great sandwich quickly. If it's not to your expectations, they will redo it and assure you are satisfied. Great quick Lunch spot even with bigger groups. Tip: their house made sauce is great , and their great hot sauce selection doesn't leave much to be desired. read more

Let's start with the pros-restaurant was clean and tidy. Ok, that's it. If your Monday nightly special is meatball maybe you should have meatballs ready. There are 4 coworkers standing around in an empty restaurant at this point. One of them thinks it's cool to drink in front of a customer. That's so unprofessional. Also, said employee can't look the new customer in the eye and wait for her to grab her sandwich with a smile. Just calls her name and put the sandwich on the counter and walks away. Must be in a rush to do nothing. Back to my meatballs..after waiting extra for them the sandwich looks great but 3 out of 4 are cold. I would strongly suggest the business owner cut the staff from 4 to 2 and let the people work who know how to get stuff done instead of standing around and being on their phone. read more

I have always liked Firehouse Subs and supported their mission to supporting First Responders with every purchase. This is location in particular is a little bit wonky as the entrance is in the back side of the building. I first pulled in and try the front door but realize that everything is actually at the back. I went to lunch time so service was as expected. A small Wait but not significant. I went for the brisket and a ship combo with drinks and that ran me around 12 and a half dollars. It's a little expensive but the whole point is to support First Responders. What's up was good as always and there's a decent seating area outside if you don't mind the noise from Kyrene and Chandler. read more

Firehouse Subs - Brisket sub with chips - Sandwiches Near Me - Chandler, Arizona

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My mom is a regular weekly customer. Today I joined her for lunch. There was an issue with a discount with her rewards account and the owner went above and beyond to make it right. That's what I consider too notch customer service. Their Meatball sub was fresh and delicious. Great food and service. I definitely recommend stopping by this location for a great experience! read more

One of my favorite sandwich shops. I love the turkey with bacon and ranch. Bread is tasty and sandwich taste great warmed up.

Such an uncomfortable experience with the cashier guy. Never once looked up to acknowledge us. After a few minutes of staring at register, he said, "I'm ready when you are," as he still did not make eye contact. How would I know? At the end of the transaction, I asked why he doesn't make eye contact with the customer, his response, " It's just a habit, sorry. " not cut out for customer interaction. read more

I've never been to Firehouse Subs before and after my visit today, I'm now a fan. I ordered a small smoked turkey on white and chicken noodle soup. With the combo I also was able to get a drink and not just any drink, a huge drink for the same size as a small. They have one of those drink machines where you can choose from a ton of combinations. I got a diet Barq's root beer. The staff was very friendly, quick and efficient. I got my order to go and was pleased to find that it was correct when I got home. My only negative is the size of the sub. I had no idea that a small is actually a mini. Had I known, I would've ordered a larger size. The sub was fantastic. I asked for new onions and really enjoyed my sandwich. The bread was fresh, the turkey was light and not too smokey, the lettuce was shredded and easy to eat, and I love mayo on my sandwich. The chicken noodle soup was good too. Will definitely be back and try some of their other sandwiches. Overall I was very pleased and impressed. read more

Firehouse Subs - Sandwiches Near Me - Chandler, Arizona

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Everything was tasty and fast. Definitely a great fast sandwich! There's plenty of space in the dining area for distancing too.

Waited 25 min for 5 subs to be made. Everyone was made wrong. Manager just criticized all the employees and never even apologized to me. They stood there and remade them for me while she kept getting on them for taking the bread she needed to make the next customers sandwiches. 40 min for 5 subs to be made. Go elsewhere. Rude manager. Bad service by her. I have no way of responding to your remarks below stating inaccuracies. I hope you will go check video and then come back and apologize for stating I wasn't accurate. To let you know timing, I ordered, left and went to the auto part store, came back and still waited 15 min. As I stated earlier, it initially was 25 min, but when they had to remake everything it took another 15 min because the manager wouldn't help expedite the order. 25+15=40 min. I look forward to your apology in a future post. And how rude to know I had a bad experience and then criticize my post. You must have trained the manager. read more

I like the flavor Firehouse Subs but the prices are outrageous, it takes forever considering plenty of staff and they did a horrible job making my sandwich. My 4" sub and small drink was $9!? $2 for a small drink? and almost $6 for 1/3 of a sandwich which they put a sliver off meat on it and covered it with cheese to hide the fact there wasn't enough meat to cover the bread. I will avoid this place. Too many other great sandwiches places who make quality sandwiches. read more

Hopefully you've gotten your stimulus check before you eat here...?! Ordered the small Hook and Ladder sub, guy behind the counter tells me "it's just a little 4" sandwich, go with the medium." I ask, "does the $5.39 4" tiny sandwich price include a drink/ chips?" no that's another $3.39....... no mayo add a pickle wedge, another $.49....! Nickel and dime you to death! . All total, over $10 for a warm lunch meat sandwich the size of my fist, half full bag of chips (not their fault, just how these bags cone nowadays) and a pickle that had been floating in the jar for what looked like a week! Hate to be that guy, but wow, get ready to eat lunch meat and pay steakhouse prices....... read more

Lady names Tracy us absolutely rude I think the manager should fire her !!!! She's extremely rude other staff was friendly and amazing

Pretty good sandwiches with an extensive menu. I had a BLT with ham and it was good and it seemed fresh. The service was quite quick and the restaurant is very clean. It was interesting to me that this was founded by firefighters and there were multiple dedications to 1st responders which was very nice to see. I have to say there was nothing remarkable about this sandwich but I didn't really expect that. We just went in after a long day and shared a quick sandwich on our way home. It was good and it was clean and pretty much that's what I'm looking for for a quick bite. read more

I am at a mixed martial arts training today and found the FireHouse subs close by so the group of us came by for lunch. I've been meaning to try FireHouse out since I came to the Valley 6 years ago but just never had the chance until today. :) Well I was pleasantly surprised. I ordered the Smoke House Beef & Cheddar sub and it was very good. The smoked brisket was very fresh and the BBQ sauce and cheddar was pretty good too. Also the sandwich was brought out to us as we were chatting at the tables. Nice touch instead of having to wait for your name or your order. I'm glad I came by. FireHouse is on my good list of eats. Beats Subway, which I would rate a 1.5 on quality of sandwiches. lol read more

Best firehouse in the area! I go there for lunch almost every day. Really fast and the employees are great. Would definitely recommend!

Thank you Firehouse subs for your donation. The staff here at CRMC appreciate the food and your thoughts

Worst service ever. I walked into the restaurant and no one greeted me (they greeted everyone else). This didn't phase me, until it took 25 minutes to make one simple sub. It was supposed to be "fully involved", but they only put me turkey and mushrooms. No lettuce, tomatoes, onions, pickles, etc. Just the damn turkey and mushroom. read more

Firehouse Subs - Garbage - Sandwiches Near Me - Chandler, Arizona

The food is good, as usual, but this is a new location and the crew is lacking in speed and efficiency. Today was my third, and probably final, visit to this store. While there was no appreciable line of people waiting to order, there were many waiting for their orders. My friend and I noted that there were more people waiting than there were eating. We have a 30 minute lunch break. We did not make it back before it was over. Hopefully these guys find their flow and move with the hustle I've come to expect from other locations. read more

They are pretty decent with food actually, service is great prices not the greatest, but really my beef with them is that they ask for donations for the firemen usually I say no but look like a jerk saying it. And well firemen make good money and really work part time have retirement health insurance etc. etc. as most struggle by. so corporate come on don't pressure your customers... This is same for grocery stores etc.. The question really is do they really donate ALL of the proceeds????? read more

Walked inside and greeted being the best part is terrible. Lady at the counter couldn't understand What I was saying and had to get her manager. Everyone spoke perfect Spanish, not sure if they all knew English beside the person that called my name and the manager. The sandwich was wet, and really difficult to hold being wet. Weird that this ha sheen the only Firehouse subs that is empty as well. There was no one in there. After finding my sandwich was all wet and just bad looking I went to the one on Ray and McClintock which was packed and everyone was smiling. My order was took at the other one with no issue and without having to bring a manager for a simple sandwich. I won't be going to this firehouse again on Kyrene and Chandler Blvd. read more

The employees here are the nicest I've ever seen in a place like this. My car's AC was not working properly at all, and I needed to cool off. I walked in, was greeted with a friendly hello and a smile, I told them about my car's air conditioning, and they said, "Oh my gosh, that's horrible, would you like a water cup?" I'm standing with my water cup rather than sitting to stay awake for work which was about an hour away. The man at the counter lets me know I can sit down even though I'm not ordering or anything. Common curtesy and a sense of decency is so uncommon these days, but this Firehouse Subs has got it in the bag!!! Thank you for taking care of me while I waited for a ride!! You guys rock!!! read more

Sad to say great sandwiches, high prices but great sandwiches. So why one star? Customer service, slow lacking enthusiasm and closes early when customers are at the door 15 minutes early. See my Google review. read more

I thought the pulled pork brisket sandwich was all I would ever need, but then someone mis-ordered the engineer sandwich, but it was so good, that I now have a new favorite... The Engineer read more

Firehouse Subs - Sandwiches Near Me - Chandler, Arizona

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This is relatively new store. Have been to several other Firehouse Subs so we knew what to expect. My wife had the hook and ladder lite and I had the steak and cheese. They were both very good. It was kind of funny that we knew the menu and how to order better than the clerk did. It was busy but they were pretty quick on getting our food. We will be back as this is closer than the other one near us. read more

Holy smokes. Don't go here at lunch if you don't have more than 30 minutes for your break. The line was to the door. Luckily, we ordered online for pick up and were able to bypass the long line (only after consulting with the nice young man who was at the door welcoming guests who then had to ask another employee what proper protocol is). This was my first time to a Firehouse Subs and I chose the Philly steak. It was large and filling, the pickle was perfectly sour. The steak was tender and the sauteed onions were perfect. read more

Firehouse Subs - Philly cheesesteak on wheat - Sandwiches Near Me - Chandler, Arizona

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Great service. Tasty as always. The delivery is always on time whenever an order is placed.

Good crew, always courteous and attentive upon arrival. Sandwiches taste great, are well put together and the dining area is always clean. I've never been disappointed! The wait for your food lags sometimes, but this isn't Subway, which is why I come here in the first place. read more

Great food! Solid prices, and very friendly service! Every time I go the entire staff is smiling and friendly! I especially love the New York steamer! Definitely recommend! read more

Wow, what a change a year makes. Two years ago I gave a 1-star review and this update is a long time coming. In the last year I have totally changed my opinion about Firehouse Subs and this location especially. They seem to have worked out all the kinks. Staff is friendly and helpful, food is on-par with other locations, and the most shocking of all is it doesn't take nearly as long to get the food made. We come here about twice a month and it's great every time! read more

Never again. I have been here 3 times, all three were a disaster. Service is terrible and food is not good.

Stay the hell away from this place. Ordered two subs. Both terribly wrong. Not even the right bread. Letter to the owners: go in and watch what you order, if you even care. Can't say I got the wrong order because there was no one else waiting. God awful. read more

I LOVE Firehouse and have never had a bad experience at one. The service is so slow and terrible. Not sure what the problem is, we didn't have a complicated order. We've been waiting over 20 minutes for two sandwiches :( read more

Came around 7pm and there were a couple people waiting. There were 3 staff members, so they weren't shirt-handed by any means. Who would have figured that it would take almost 15 minutes for our sandwiches to be made! So if you're starving or in a hurry, this isn't the place to 'pick something up really quick.' read more

Was going to try them for the first time. Found about 8 to 10 people waiting for food,three ppl a head of me with one cashier, no time to wait ,guess I'll try again some other time, not impressed at this time. read more

Great customer service and the hook and ladder is a great sandwich. Everyone was very pleasant and Andy was nice and picked up my tray for me. Very clean also. read more