We have been using Carol at Mr. Lockout for years and can't say enough good things about her. She's knowledgeable, reliable, and incredibly responsive. Whether it's re-keying locks or replacing deadbolts and door knobs, she handles everything quickly and professionally, often the same day. Excellent service and attention to detail every time! read more

Carol did a wonderful job replying to my call, very easy to work with, great price. Within 24 hours lock was changed and new keys were in hand. Highly highly recommend for any of your needs. read more

Rip off prices. Rude locksmith, poor customer care. Showed up hours late after saying he was 40 minutes out. Still charged me an " emergency fee" . $1000 for one key . Find another service read more

Get this... After Stormy installs the WRONG door hardware that I specified (totally my fault), she comes back the next morning with the correct hardware and switches it out at no additional cost. Granted, I had her do a lot of other work in addition to that, but she had every right to charge me for my cockup. THAT speaks volumes to their values and ethics as a business. Thanks so much for going above and beyond expectations Stormy and Carol! read more

I can't say enough about how great the service was. I had an oversized door that required a different lock than I had purchased. Time was a factor. It was Thursday and had to be done by Friday. Carol found a store that stocked the exact lock in the specialty color and then rescheduled other appointments so that the could install on Friday. The technician Dave was very professional. He showed up with a mask and wore it all the time he was there. He installed the lock, which required him to leave and get parts. He rekeyed all the locks and switched out two of them. He cleaned up perfectly. The bill was extremely reasonable. No charges for trips to get parts. I highly recommend them. read more

Just used them again yesterday, and I called them a while back to help me at night- that's 4/5 times now?) Re: the night job, one of my men locked his keys in his work truck at the end of the day.. I thought he'd be there forever and it would super expensive for an after hours service call.. imagine my surprise when they showed up in less than 30 minutes, opened the truck in two seconds, and charged us an extremely reasonable fee! Yesterday it was my turn.. I locked my keys in my truck across town at a supplier, and I was *so tired* from a dental procedure..I was about to break a window, then I remembered my favorite locksmith..I called them and despite being all the way across town, Carol said one hour... they showed up in *exactly* one hour and opened my truck in 5 minutes! Love you guys! Thanks again for saving my a$$!! read more

Super Fast! I had a monster lock that I needed broken and I called Mr. Lockout. I was met by a courteous professional within the hour and he had the lock broken in minutes. The service was affordable and I would use Mr. Lockout again. read more

Yup, I am one of those people that goes alot on customer reviews and star ratings, and I will read every review. I called for a rekeying, received a quote, made the appt. Carol came out, took care of my doors, even gave me a tip on how to care for my locks/deadbolts. Best part, the "price was right." If the need arises again this company will definitely have my business. I will also highly recommend to others in need of a locksmith. read more

What happens when you misplace your keys while traveling and your other set is inside the condo? Well, if you're us, you immediately look at Yelp and find a high-rated locksmith to call. Being a Sunday, we were worried that the locksmith would be closed, but most were open. We called one company but the price seemed a little steep, so we shopped around and gave Mr. Lockout a call. Their price quote came in $20 cheaper and they had a five star average on Yelp so they quickly became the chosen locksmith! We waited about forty minutes and then Bill showed up. He was extremely friendly and quickly grabbed his tools to get our door unlocked. I liked the fact that he was a friendly guy who made us feel very safe. If I were a solo girl, I would trust Bill to help me in a time of need. Within minutes, Bill had our door open and he also made us two new keys. It was very reasonably priced compared to the other quotes ($65 plus the price of the keys which were a couple dollars). Thanks to Yelp we now have a go-to locksmith in time of need! read more

Love them, women owned know the business, fair price quick response. Don't overcharge you for unnecessary work

I know that locksmiths are a dime a dozen but when searching for a locksmith on Yelp, nothing really stood out UNTIL I came across Mr. Lockout. A perfect name to my locked-out-of-my-house situation. I gave Mr. Lockout a try and received great and speedy service at very competitive prices. Mr. Lockout was even able to make me extra keys - - as many as I wanted. Yippee - no need to make a special trip to Home Depot or Lowe's! read more

Quick response on yelp and most readily available locksmith. It was cheap compared to all the other quotes I got. Our guy was awesome I didn't get his name but the owner quoted me and sent him right away!!! Great service and I will save their information! read more

Great company to work with! Provided exceptional and punctual service. Made two trips to the house when we realized a piece of our hardware set was machined improperly ( manufacturer's fault ). Even though it wasn't their fault that the install couldn't happen on the first visit, they didn't charge for the second visit and handled the new install quickly and professionally. HIGHLY recommend doing business with them. Ethical, affordable and high quality workmanship. read more

We moved to our new house in Glendale in October and the first thing we needed tog et done was have the house rekeyed and some door fixtures fixed/replaced. Mr Lockout came out same day and did a great job!! All of our locks are rekeyed and all work perfectly now. Thanks!!!! read more

They came within 1 hour and 15 minutes on a Sunday morning. He took less than 10 minutes to open the car and it cost $60. Loving it!

There are good locksmiths and there are "Hacks" Mr. Lockout LLC is one of the good ones. They are professional, experienced and are there to provide a service and not rip you off. The price that was quoted was the price on the invoice. Carol runs a solid business, she does what she says she is going to do and I hope that I never need them again, however I know that if I have an issue with a lock, I am calling her. Sadly, there are other lockout services that I believe are scammers. I called a few before I reached Carol. They were aggressive on the phone, the price they were quoting me was more than double of what I was charged and they even made it clear, that it is possible that the price could get even higher if they were not able to open the lock quickly. And they kept calling again and again even after I told them that I was all set. I was charged a reasonable service call fee, plus a fair amount for the the different things that I needed done. If you go somewhere else, Buyer beware. read more

Very easy to schedule an appointment and BEHOLD the tech was right on time! I can absolutely recommend.

It was 5:30 on a Friday when I was locked out of my house and I had called about 7 locksmiths whom neither answered or were about to close. I was getting worried that I wouldnt find anyone to come out until I found these guys on yelp. They were very friendly when I called and sent someone over immediately whom let unlocked my door at a very reasonable price. Couldn't ask for anything more! read more

I had an issue with a sliding glass door that would not latch properly. I tried several times to fix it myself, but was unsuccessful. I called these guys and the gentleman who came out figured out the problem right away, repaired the door, and now it latches. I was afraid I would need to replace the whole door, but they fixed it at a fraction of the cost. I would definitely use these guys for any lockout or locksmith needs, especially aluminum sliding doors as not many technicians know how to work on these and actually fix the problem! Great job!! read more

Carol is absolutely amazing! Even after the dealership attempted to cut two car keys for me they still didn't work. Carol came out to the house, cut two cars that work perfectly and also programed the remote within 30 minutes! Carol also has great prices on re-keying homes so as a real estate broker I highly recommend her services - perfect for a house warming gift! She is like the energizer bunny and never stops working! read more

I got locked out of my big rig and had to call a locksmith, the first company I called was apparently a scam, told me $19 over the phone but when the guy showed up he said I had a special lock and it would cost $250 to get me in, I didn't think that was the case because this is not the first time I got locked out. I told him to leave (fast) and then I called Mr Lockout, the guy showed up and had me in my truck in less that 1 minute for $50 flat, that's what they quoted me and that is what I paid. Thanks for being honest with people...PS, I saved your number in my phone.... read more

Carol was great on the phone, and very friendly. She sent Dave out who in spite of it being dark managed to cut a key for the truck. I highly recommend this company above all else they're very professional and have a speedy service. Thank you Mr. lock out. read more

My neighbor locked herself out her apartment. I called one locksmith for her that was unable to open the lock. I called Mr. Lockout next, and he was able to open the lock in a few seconds. Next time, I will call Mr. Lockout first. read more

Great customer service. Answered the phone immediately and reviewed my situation. Came back with very fair price. They were there within the hour and handled the job professionally with no hidden charges or surprises. read more

Call Mr. Lockout! My daughter was locked out of her car and had lost the only key she had (chip key with 4-button remote for Ford). Carol responded quickly and was there within a few hours. She opened the car and made and programmed a new key on the spot (for much less than others quoted). I will definitely call Mr. Lockout for any future needs! Thank you! read more

I was locked out of my car and they came pretty quickly and were really nice about it. I was feeling like a dope for leaving my keys in a car that locks automatically! They also were pretty cheap, though I admit I couldn't really compare them to anybody else as I have never used a locksmith before. They set the bar high, but no offense to them I hope I never need one again! read more

Contacted via the yelp app today which is a Sunday thinking I would hear back tomorrow. Within an hour I received a response. After sending pictures and explaining the situation, Carol gave me a diy trick to try and it is holding for the time being. If not we will definitely be calling this company to fix or replace the lock. And since we have other keying issues we will call them in the future too! Thanks so much. read more

Great fast service. Price was fair. They came out on a beautiful Saturday. I feel they are honest and reliable.

I have used this company 2 times because I have an 18 year old that can't keep up with his keys. They are wonderful, on time and have fair prices. Amazing! read more

Great service over the phone and great service when Dave came out to remove and install new lock on my mailbox.

I called several locksmiths in the valley off of the net on a Google search and I never came across so many shyster sounding people. None could give me a set price on getting my keys out of my old 2003 Chevy Van work truck that I stupidly locked in it. It was gonna be the low or the high price they said, they really couldn't tell me...which means, they get out here and it's magically the high. Or it's only 19.95 only to find out that is the trip charge and now comes the charge for the work. I got on yelp and saw Mr. Lockout. Called up and talked to Carol and she said this is the price...boom! Dave was sent out and got it done and charged the price that was quoted. And let me tell you...it was quite a bit less then what all these other guys were wanting for it. I will definitely be recommending them. Both Carol and Dave were very nice. I wish there was space for 5 more stars!!! read more

Got a quote via Yelp. Scheduling was easy and they're price was better than 6 other locksmiths I received quotes from. Dave was friendly and on time. He promptly cut and programmed my keys and there were no additions fees. Great service. read more

I called around to many different locksmiths and they could not even give me a ballpark with pricing. It was very annoying to try and figure out with them how much it would be to re-key my home that I had just moved into. Carol at Mr Lockout was the only helpful and clear locksmith company that I talked to. The prices are great, they cant be beat. Stormy came out and she was such an awesome person. She is very positive, happy and a perfectionist which is what you want with anyone working on your house. I would highly recommend this company. read more

Had my locks rekeyed in no time. Great service. Highly recommended.

I've locked myself out of my car & home quite a few times, and I've been taken by a few less-than-honest individuals. If you don't have a spare key somewhere, Mr. Lockout, LLC, is the true honest professional to call. read more

We were 250 miles away from home and were in dire need of a locksmith when our house/dog sitter arrived and our spare key broke off in the lock and he had NO way to get in our house to care for the dogs! Freaking out, not knowing what to do, I went to Yelp and called based on the other reviews and I'm so glad I did! Not only did Carol calm me down, she had Dave to my house within an hour and my sitter IN the house with a new key! Awesome service, fair price and quick turnaround! I would definitely call Mr. Lockout again! Thank you!! read more

Mr Lockout wasn't able to help me in my particular quirky lockout scenario, but they were EXTREMELY helpful in helping me to find someone who could. That's the real test for a company: how they treat you even if they aren't going to make money off of you. read more

Our technician got locked out during work. We called and they came within their stated time frame, priced very reasonably and professional thru out. Highly recommend! read more

New to the valley and in my first home. I called to have the locks replaced. Instead of just going with what I asked for and collecting a bigger payment they suggested having the existing locks rekeyed. The outcome will be the same (locks that only I have the keys for) but by using the existing hardware I saved money. Also I called at 4pm thinking that it would take a few days for an appointment but 40 minutes later they were here working on it. Prices were better than I had heard from other locksmiths. Overall a perfect stress free experience that I could not be happier about. Thank you!! read more

I contacted Mr. Lockout and they responded with the best price to get a new key for my truck, we made the appointment and within 30 minutes they arrived. They created the key and fixed a fuse all for the same price. Thank you for being honest, reliable and an overall amazing service! Strongly Recommend Look No Further read more