Great service. Upfront, good guy. Doesn't try to push you into anything you don't want and is very helpful. Highly recommended.

Greg is the best and he knows his stuff. He is prompt, his prices are reasonable, and he takes the time to explain things in layperson's terms. He diagnosed and removed malware from our iMac and got it running smoothly, and also replaced the hard drive in my 10-year-old Macbook Pro and got it up and working well. Great service from a pro. Highly recommended. read more

Absolutely stellar service. It took less than 24 hours between speaking to Greg on the phone to discuss my laptop problems and picking it back up from him after he had assessed it, taken it apart, cleaned it, updated it, and discussed with me his recommendations moving forward. All the while we were in contact via text as well. He even offered to help me pick out a new computer if I chose to get one. I trust his opinions and would absolutely call him again should the need arise. read more

When it comes to computers, I am my own worst enemy. I tried to clear a full C drive with no success. I took my "baby" to Mr. C. He explained that it was not a memory issue but malware! He fixed the C drive (got rid of all the malware), and actually took the time to sit down with me to explain how not to invite more malware in. He's a truly nice guy. The service was prompt, and finished with great success at a very reasonable price. Thanks, Greg! (Mr. C.) for the excellent customer service, Also enjoyed your great sense of humor. ;-) read more

I called Greg and inquired about a battery replacement for my iPhone 5, he said he was able to do it the same day. I arrived and it took about 15 minutes for him to swap out the batteries, he did it for a great price (Far less than what Apple wanted). He also told me that I may be overcharging my battery (DO NOT LEAVE IT PLUGGED IN OVERNIGHT). On my way home I noticed that my screen had a few squares on the top of the screen. I told Greg about my situation and instead of making accusations he genuinely cared about my issue. I tried to take screen shots of the issue to no avail, I sent him links to forums about similar issues. He was perplexed. He told me to restore the phone and see what happens from there. We scheduled another appointment to reset the screen, camera, and battery if need be. I was able to look up a few things online in regards to my issue. I tried those and the issue has not come back. I told Greg that the issue was resolved, he told me not to hesitate to contact him if the issue arises again. Greg runs an honest business and he genuinely cares about the work he does. Thank you for your assistance! read more

Terrible service. Good luck trying to even find these people in their office. I don't recommend using their services. I don't understand how a business operates without any sort of professionalism. I went there twice during normal business hours, once after calling ahead to make sure they're there, and when I got there they were no where to be found and were screening my phone calls. read more

Greg was Greg was not only professional but truly a nice guy. After calling and visiting multiple computer repair places where the staff could have cared less, I was pleasantly surprised with Greg's friendly and helpful demeanor. And possibly, more to the point, he did a great job, in a timely manner at a good rate. I have my computer back and am extremely pleased with the whole experience. I give Mr. Computer 5 stars! Thanks Greg!! read more

Really happy with the amazing job Greg did on my computer! It was sluggish, acting up, and ready for the computer graveyard. It's been revitalized and is just like new. read more

Greg rocks. He unlocked my iPhone 5 so I could use it while traveling out of the US. This is no ordinary unlock - it sets up the phone as if it were purchased unlocked from the factory. That means it's permanent in the hardware; not a software jailbreak that has to be re-done with every new iOS upgrade. I slipped in a new SIM card in Hong Kong and, hey presto, I was in business! NOTE: you might want to buy a nano sim card cutter, in case you have to cut a regular/micro sim down to size. Not all providers have nano-sim cards, especially pre-paid. Not only is Greg a total pro, he also explains exactly what's happening the entire way through. For iPhone unlocking, you don't have to visit in person. Just call him, give him your iPhone's IMEI number and payment. In 24hours he will notify you that the unlock has occurred and your last step is to Restore the phone on iTunes. read more

I haven't used there service yet but I just called in asking about my monitor. Although they don't service my monitor but instead of trying to get rid rid of me. The gentleman that I talked to gave me great tips and information on how to get it fixed. That just tell you what kind of support you will get from this business. Thanks! read more

I have taken around 4-5 different iphone's in the family to be unlocked, jail broken and updated. Greg the owner is amazing, he is fast, honest, reliable, and very helpful. I also took him a IBM laptop that needed something which I forgot what it was, but he fixed it in like 15 minutes. I highly recommend you give this guy a try if you need computer or iphone work. read more

After talking to an unhelpful receptionist at a different company (and never reaching a technician), I was SOOOOO grateful to speak directly to Greg, who helped me figure out a path forward with my Windows 7 laptop woes. The clarification & information he generously provided over the phone was enough for me to find the hardware solutions I needed, so I'm now moving forward with a better-suited (vintage Windows 7) system for my needs. The (funny) irony now is that I'm looking forward to having computer issues in the future so I have an opportunity to actually give him my business! Luckily (if you can call it that), with Windows I'm sure I won't have to wait long. read more

Greg gave me a quote for generic solution, and what he would do if its his own problem. Between business revenue and customer loyalty, his choice was obvious. read more

I just picked up my HP from Mr. Computer. The power cord mechanism broke and had to be replaced. Not only did he replace the mechanism, he ran a scan on my computer, updated old software and installed a free anti virus system as I had let me paid subscription expire. Way over the top service! This is my new go-to computer repair place!! Highly recommended! read more

Super knowledgeable spoke to me for about 10 minutes on the phone before even bringing it in, no need for an appointment. Was done in one day and completely wipe my computer clean thank you Greg! read more

Mr. Computer unlocked my iPhone so that I can use it in China. I, like the computer savvy lady that I am (SARCASM ALERT), made this task as hard as possible for Greg and his team. Even with the obstacles I threw their way, they were able to help me out for a VERY reasonable price. My phone presented more problems after I picked it up. They answered my many ignorant, annoying questions after I had already paid them. It is obvious that Mr. Computer is a rare find. If you would like to have real people invested in making you happy solve your computer problems, Mr. Computer is your computer fix-it shop. Thank you, THANK YOU, Mr. Computer my transition to China will be easier because of you! read more

Called the business during regular business hours and there was no answer to the phone, so I drove down to the location. The front door was locked. Tried to call again and still no answer. read more

Top notch service!!! Greg was incredibly attentive and communicative, and charged a fair price. I had an infected Mac and he had it all cleaned up and healthy after having it for one full day! I highly recommend Mr Computer! read more

Greg at Mr. Computer is amazing and nice as well. I've used him for several computer repairs and never been disappointed. He delivers as promised and on time, both MAC and PC. When we needed a "clean room level" hard drive recovery, he had a great recommendation for that too. I cannot say enough great things about Mr. Computer. read more

Greg was great! From the initial Yelp message he was very detailed on what the work could be and what it would entail. He kept me up to date through texts whenever there was an update on my computer, and ultimately I walked out of there with a fixed computer at the price he initially charged me for. read more

Great service, they really know how to fix a computer! Will use Greg again to recover our old photos from our old CPUs.

Excellent service! He was extremely helpful in helping me figure out what was wrong with my computer and the steps that followed the diagnosis. Quick response time and an overall genuine guy who wants to help. read more

Reliable, honest and quick! From someone who selectively hands out reviews...I highly recommend MrComputer. They were honest, knowledgeable, and very responsive. I had my lenovo laptop fixed and was given different options/recommendations at a reasonable price point. I don't anticipate having issues with my computer again because it seems they did a great job. But if I do in the future will definitely come back! read more

Greg is your guy. Super friendly, incredibly knowledgeable, fast, and honest. Whatever your aftermarket computer need is, quit searching and come visit Mr. Computer already. read more

A BIG THANK YOU to Greg for saving my data when my Dell XPS 13 laptop died for the THIRD time! I have Dell Pro Support and they wanted me to send my laptop in, but weren't concern about saving my data. I friend recommended Mr. Computer and I am so grateful they did. Greg took a look and texted me the next day to let me know that all my data was saved and migrated to my new laptop. THANK YOU SO MUCH!!! read more

My experience with this business was excellent! I am working on my dissertation, and was in a panic when my computer contracted a virus. After leaving a message, I was soon contacted by Greg. His customer service was evident immediately, which goes a long way with me. He had my computer ready in the timeline he promised, which was also a critical point. I appreciated the clarity in his communication, particularly since I am proficient at operating a computer only. He had wonderful antidotes to explain facets of my computer I needed to understand, and took the time to sit with me to ensure I was able to operate my computer with the new Windows 10 he installed. I HIGHLY recommend this business to anyone needing professional, honest work performed on a computer. Debra read more

I contacted them twice by phone with a question about a cracked screen on my macbook air. Twice I was told that they would call me back because they were on a conference call, and they never called me back. I next tried email and also got no response. I know it's an annoying repair, but I think it is reasonable to expect them to return my call or email saying they wouldn't be able to/didn't want to do it. read more

I don't understand all the good reviews - Worst experience with computer repair and service. I cannot recommend Mr.Computer for any computer repair or service. read more

I was traveling and accidentally spilled water all over my keyboard on my MacBook Pro. Right away I thought I had fried and lost all my data and called several people desperately until I talked to greg and he was so accommodating and asked me to bring it in immediately. He was so knowledgable on MacBooks and were able to save all my data and repaired my computer on the same day!!! He saved my life! Thank you so much. read more

I had a really great first experience with Greg at Mr.Computer. He was very knowledgeable, detailed, kept me posted, and honest. I truly felt like his only customer. I will certainly go back. read more

Greg replaced a logicboard on my Mac. - Very professional - Spends time to discuss the problem with you and also listens to your suggestions & preferences. Doesn't try to push a solution. - Quite reasonable in terms of service fee. - Would definitely recommend him & go to him once more. read more

If you're looking for help with computer issues, do yourself a favor and go see Greg. While the outlook for my computer was unfortunate, he was extremely helpful throughout the entire process. He kept me well informed, and was clear he was very knowledgeable & genuinely happy to help. Thanks again, Greg!! read more

We travel quite a bit and have a tendency to pick up viruses and malware. We spent $250 at another shop and our computer still wasn't usable. Greg diagnosed the problem and fixed it within 24 hours for less than half the cost of the original "repair." In addition to fixing the computer, Greg recommended a better antivirus software. We have used Mr. Computer several times since with similar excellent results. Mr. Computer is without doubt the best computer repair shop in Austin. Greg is knowledgeable, friendly and efficient. He gets repairs done fast, usually in a day. He solves the original problem, and then goes ahead and solves problems you didn't know you had! read more

My 2.5 yr old PC wasn't booting up properly and I thought I had a virus, despite having a virus protector. I brought it to Mr. Computer (Greg) who is a former IT professional at Dell to have a look at it, and he said my hard drive was corrupted. Not only did he give me a new hard drive but he updated my computer to Windows 10 (for free) and this was after the free trial period had expired (I wanted to stay with Windows 7 but he said moving to Windows 10 would keep my computer updated and better protected. He also gave me a free trial version of a much better virus protector than Webroot. When I went home I found out my WD external hard drive, which had over 300 GB of data on it, would not open under Windows 10 (I subsequently I found out this is a common problem when changing operating systems) and I had to take it back to Greg several days later to get rid of all the permissions from my external hard drive (after I spent over 10 hours over a two day period trying to do it myself). Greg was able to unlock my hard drive and remove all the permissions in less than 15 minutes. My bill was about $230 for all the work he did to put in a new internal hard drive, update my operating system, and unlock my external hard drive, but the thought of losing 20 years worth of data was even more terrifying and soul destroying. In summary, I highly recommend Mr Computer (Greg) for all my computer repairs. I had also called around before picking Greg to repair my computer and found out cost the cost of what he did was comparable to several other computer repair shops in South Austin. FYI, the shop is on the second floor a a little retail building (which is a pain if you you have a desktop). You also need to call Greg ahead of time and make an appointment to meet with him since he's often out of his shop doing home installations. read more

Mr. Computer aka Greg is still my go-to computer doctor! He not only fixes my laptop but takes the time to explain it in plain language to me so I know what happened and how he fixed it. He's also just a great person to do business with - service is timely and professional and so far over the years...all the work has been what I needed at a reasonable rate! Highly recommend this business! read more

Greg and team swapped out a hd and ram on a MacBook Pro, and did a great job. From my experience, Greg showed himself hardworking knowledgeable, honest and fast! Will work with them again. read more

I've turned to Greg several times with my mac issues and he's been just a dream to work with. His prices are reasonable and his shots are straight. I'd strongly recommend coming here if your mac is out of warranty or you loathe the jobbers at the genius bar. read more

Very fast fix time and Greg is very knowledgeable about computers. I really like the fact that he keeps you as up to date as possible! Would highly recommend. read more

I just took my iPhone to be jailbroken and I could not be more pleased. Greg was amazing and accommodating and did his best to make certain my phone was up and running before I walked out. Super professional, reasonable rates, knowledgable and just really nice. I saw other interactions with customers and I was impressed with his ability to handle tough questions from customers. I will not only go back I will refer, refer, refer!!! read more

I have utilized Gregory's services at Mr. Computer for about 5+ years. He is the best tech-wizard friend you could ever hope for. Bring him any computer or IPhone problem and he will fix it FAST. Prices are extremely fair and reasonable. Totally professional, courteous and kind. They know what they are doing. read more