The service was really great. The staff was kind. My food was really good. I got a beef. It was…read morereally cold in there though, but other than that I had a good experience.

Order was wrong food was stale poor customer service no way to call to get resolved. Lots of other…read moreperson fault blame. Have they fallen down the corporate hole like Portillo's

Your mints are minty pillows from heaven. Line was long but…read morefast... just how I like it. Customer service was perfect for late evening fare. Thank you

Sonic is an okay food spot. The food, service, and ambience is s okay for a fast food restaurant.read more

First time at this location and I'm glad I made the stop…read more The store is clean and the employees are very attentive. I love deli sandwiches, and McAlister's Deli is one of my favorite deli's. I ordered a bowl of cheddar and broccoli soup and a club sandwich. I only eat ham and Turkey with my club. No bacon. Mayonnaise and honey mustard. Light lettuce and no tomatoes. I never eat all of my food, so even though my husband ordered Wing stop a few doors down, he ate the other half of my sandwich. It was really delicious.

I spotted a gentleman on 7/25 with a slightly green dyed mullet in the kitchen preparing food who…read moredid not wear a hat or a hairnet.

I had an absolutely incredible first-time experience, as eating at this location was my first time…read moreever trying a Dave's Hot Chicken. I was astounded at the high quality of food, service, cleanliness, and atmosphere of the restaurant! We decided to try a number of different foods: a chicken sandwich, fries, slushie with Pop Rocks, and the glorious Hot Mozz Slider. All were fantastic. I would eat them all again. Our cashier A helped us a ton and gave us a lot of great food recommendations. In fact, the whole crew had great rapport with one another and I even had three different employees check in on us and ask if we needed anything. They also have some cool things in the lobby that elevated our experience: - cool, immersive, decorations throughout the place - a useful order board that shows online/delive orders as well as in-person - their own Wi-Fi We were blessed to have such a great first experience and we'll be Dave's customers for a long time to come!

Very good as usual 2 slider combo- medium heat…read more Bill was steep $35 for 2 slider meals

Food was hot and fresh. It came out extremely fast and the workers were super nice and patient. The…read morefries had just the right amount of salt and the chicken sandwich was breaded nicely.

The service was very fast. The staff is hardworking and kind. My food was very good and totally…read morefresh. It was super clean and spacious. I had an amazing experience and the customer service is outstanding. I truly have nothing bad to say.

Got some pretty okay pizza from this one place in Aurora. It may not look like much, but the pizza…read moreis better than it looks, and has pretty good taste. 5 Pizza has a couple locations, including this one in a strip mall. Honestly it's not the best but not the worst pizza. The prices are okay it seems. Called to order a pizza for carryout. It's got basically no room for dining in. They also have delivery if close enough but we weren't. A lot of the menu is pizza obviously. There's a few other things like calzones and salads. It's about $18 for a medium. We got the Veggie Pizza. A nice variety of toppings on it. This came with black olives, jalapeños, mushrooms, onions, and tomatoes. Has a few locations including this one located on Ogden Avenue at Montgomery. It's open for evenings on Sundays. They're also open for lunch the rest of the week or whenever.

It's my new go to for veggie pizza. The ingredients taste fresh, it's quick and tastes great.read more

While passing through the area my wife found this hidden local gem and it was well worth the stop…read more I am even thinking about going back tomorrow. We talked to the person there and found it was run by his family, and they do an exceptional job. My wife had the Liberty Cheesesteak with added onions while I had a combo Italian Beef/Italian Sausage sandwich - dipped with added onion, hot pepper and cheese. We also had a side of fries. Both sandwiches were big, which you would expect. The Philly had finely chopped steak with the peppers, onions and cheese all mixed in. My wife said it was fantastic. My combo was incredible. The beef was seasoned perfectly and was clearly not sitting all day in the au-jus (which when talking to the owner afterwards he confirmed was the case). You can always tell this because the meat had a nice texture and was not overly salty, but instead as I stated seasoned and cooked perfectly. Additionally, the fries were well cooked, crisp and hot. They take care to keep the oil fresh and clean, so the fries taste like fries instead of old dirty oil. As an added bonus he even treated my pup to a small dish of ice cream which she enjoyed on a hot day. Fortunately, we showed up a little after the lunch rush and was able to spend a few minutes talking about the business and baseball and our combined hate of the dreaded Dodgers. Even if I don't go back there tomorrow, it's definitely a must stop next time through the area.

What went well? Everything! A little spot of goodness here…read morein North Aurora! Service is top notch, food is excellent! Quality meats, fresh breads, limited beer choices but that doesn't matter. Come by & give it a try! You'll never regret it!

Delicious chicago style dogs!! Service is great for how busy it gets, be prepared to experience a…read morelong drive thru line. If you have the time, I suggest stopping inside to travel back to the Good Ol' diner days. If you're a hot dog stan you'll enjoy Portillo's.

Even with how busy this place was, service was FAST. My husband and I stopped in for dinner and…read moreordered at the kiosk. This location has a barnelli's as well. This space is very spacious, this is probably 1 of the larger Portillo's that I've been to. My go to is a cheeseburger and cheese fries and yup, that's exactly what I ordered. Plus a slice of the birthday cake, which I got for free. If you sign up for their rewards program 1 of them is getting a slice of birthday cake during your birthday month. Portillo's just does their cheese burgers right. It's nothing fancy but definitely not basic. The quality of ingredients is exactly where it should be in order to craft the perfect burger.

The best authentic Mexican food! And the extensive vegan/vegetarian menu options are truly…read moreunmatched. Everything is delicious!

1-Star Review -- This was one of the WORST RESTAURANT EXPERIENCES I have had in Naperville…read more This was one of the worst restaurant experiences I have had in Naperville. It is not the first time I have had a similar experience at a Mexican restaurant in Naperville. This is now the fourth Mexican restaurant in the area where I have experienced problems with my order and poor customer service. Yesterday, I ordered a veggie burrito and a cup of elote. Before placing my order, I specifically asked what vegetables came on the burrito. I was told spinach, tomatoes, grilled onions, and rice. I then asked if they could add green bell peppers, raw onions, and cilantro. I was told there would be an additional $1.75 charge, and I agreed. Because I wanted to make sure my order was correct, I actually called back a second time before leaving my home and asked again what vegetables were included. Instead of simply answering my question, the employee responded in a rude and irritated manner, telling me, "Ma'am, you already asked me that." I explained that I just wanted to make sure everything was correct, and she confirmed the additional vegetables. When I got home and opened the burrito, it was extremely disappointing. There was mostly rice and spinach, with only a few pieces of bell pepper. The green bell peppers, onions, and cilantro I specifically requested--and paid extra for--were not there. The burrito was also very small considering the price. The elote was also incorrect. I specifically requested cheese, mayo, and the chili seasoning. Instead, it had some type of green onion or other ingredient that I did not request, and the taste was horrible. The food was terrible. The burrito was mostly rice and spinach, and the flavor was awful. The elote was also incorrect and tasted horrible. The total was approximately $24 for a small veggie burrito and a cup of elote, which I consider very expensive considering the quality, portion size, and the fact that my order was not prepared as requested. I then called and asked to speak with the manager because I wanted to explain what happened and give the restaurant an opportunity to address it. Unfortunately, the manager was extremely rude, dismissive, argumentative, and would not allow me to finish explaining the problem. She repeatedly interrupted me with "No, no, no" and insisted that the order was correct because she had been there and watched the peppers being prepared. That was not the issue. I was explaining that the ingredients I specifically requested were missing from MY burrito. Instead of listening to the customer and trying to resolve the situation, she argued with me and ultimately told me she didn't care when I said I would report the experience and leave a review. She then hung up on me. I am not someone who expects perfection, but I do expect a restaurant to prepare what I ordered, especially when I specifically confirmed the ingredients twice and paid an additional charge for them. More importantly, when a customer calls with a legitimate concern, the manager should listen and attempt to resolve the issue--not argue with the customer, dismiss the complaint, and hang up. The food was beyond disgusting, the order was incorrect, the price was excessive for what I received, and the customer service from management was unacceptable. One star because I cannot give zero. The food was disgusting, the order was incorrect, the price was excessive for what I received, and the customer service from management was unacceptable. I will not be ordering from this restaurant again. Regardless of anyone's background, every paying customer deserves to be treated with basic courtesy and respect.

Very nice people at the front other than her being sneaky and not mentioning the service charge…read more Also the receipt doesn't reflect a service charge but I looked at the total and double checked my bank. So I got a gyro and it's just blah. Onions are a little thicker than I'd like. The sauce was like dipping your gyro in mayo. I HATED it!!!! My husband had the Italian beef again and the meet was tough. Sucks because we had such a great experience when it opened. We both forced ourselves to eat the food so it's edible. It's just not cheap enough to taste like it does.

The gyro was good and the chicken gyro had a slight char flavor I really liked. The pita and the…read moremeat portion were of good size but the tomato and onion were light. The problem was that a 3% charge was added due to using a credit card. I don't remember seeing a sign that they do that, but it might have been there. I've stated my objections to this policy in several of my other reviews. It's to the point that, if I see this policy when I go into a business, either I leave or, if I really want to try the product, I pay with cash; in the latter case, it's interesting to note the change in your experience due to knowing up front that this will be your last time with that product. In either case, I don't return because I strongly disagree with the policy - these businesses want the extra business that credit cards enable but they don't want to pay anything for that and they cost you your credit card's cash back on the purchase amount. If this doesn't bother you, then definitely try this place.