I went to get my birthday award and was told I have 245points in my account. Guess what, I got an email from them on FEB 3 I had 1,545. I tt Daniel on the ph and he could care a less (not a good attitude). Sandwich good but customer service could be MUCH BETTER. Where did my points go?????? read more

Roberto is so sweet!! He was very polite and had amazing customer service and very hard working!!

Haven't been to Buona in a long while! I'm surprised this place wasn't busier like their suburban counterparts. Me and my wife were dining in. We ordered a few menu items from the impossible Italian beef, gravy bread and fries. All of which were amazing and outstanding. Very minimal wait times, not too much traffic in the drive thru. It's a bit pricey but I do love the store layout since it's nearly identical to the Oak Lawn location I used to visit frequently. Overall solid location to visit read more

Grew up on Buona. Went to school with family. Love it is in many places I love! Love the beef and the salads. Awesome. My sis loves the pizza. read more

Like wtf there big beef is the same size as the regular beef, service is unorganized Tables are always dirty, I don't think the location im Montgomery IL is going to last , I see it closing sometime next year. Food quality is poor. There's beefs a couple of years ago was so good, and huge. read more

i love it here the manager looks like sal from impractical jokers the food is awesome

The Montgomery Buona Beef was the perfect stop. I'm even surprised they had a location out this far and was glad to come across it. The beef sandwiches were made perfectly with a generous portion of giardiniera. The fries were nice and hot which makes a difference. The large vanilla milkshake was super thick, flavorful and enough for 3 people! Service was with a smile and dining room was nice and kept clean. read more

Every time I visit a Buona location, it's always clean and this one is no exception. Terrific beef sandwiches and sausage too. Plenty of of salads to choose from as well. It's nice to be able to go carb-free with their bowl options too. read more

Buona - Beef and sausage bowl - Sandwiches Near Me - Montgomery, Illinois

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Ate there for lunch today. Our Oder had 4 people. Every single order was incorrect. Salads came with dressings which were requested on side. Beef came without requested cheese. read more

Half the tables have garbage on them. Stood at front counter 5 mins, not one person came up, 3 managers just standing around even the chef saw us and ignored us. Won't be back again, floors are nasty. Busboy is bringing out silverware one at a time read more

Food was AMAZING! We received our order through Uber eats this evening. Although tasty, I think we were shorted on the French Fries. This is what a regular order of cheese fries looks like. We had A LOT of cheese left over read more

Buona - Ummm-We ordered a regular order of cheese fries, this is what we got-looks like we are missing more than a few. - Sandwiches Near Me - Montgomery, Illinois

Went there a bit before 5:00 p.m. on Tuesday. Neither the inside nor the drive-thru was busy but still there was no one taking orders inside and the employees in the meal preparation area didn't seem to be doing much that was work-related. Waited for two minutes then left. In the past couple of years I've had dine-in at the Glen Ellyn and Naperville locations - both had good service but the food was inferior to what I had in years past. I'll try the St. Charles location before writing off this chain. Like Portillo's, what used to be a quite good experience at every location I visited has in recent years become a quite poor experience at every location I visit. I think it's because customers have become less discriminating - they're willing to pay higher and higher prices for lower and lower quality/quantity. read more

Amazing food! Fast service and very friendly empowering! I really wish this location was closer to my home because I would definitely go more often. I love that there is a drive through and there isn't a long wait! The menu has so many options and the food is delicious! read more

Buona - Beef & Giardiniera Bites - Sandwiches Near Me - Montgomery, Illinois

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The food is always great, fresh and hot. The service is prompt and friendly, I frequent this place often.

So tried this place 2x and both times the beef is so dry. Not a fan. I tried the original and this time the cheddar beef. Nope not again. The hot dog was good though. read more

Buona - Cheddar beef - Sandwiches Near Me - Montgomery, Illinois

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Exceptional Fast service compared to Portillo's and way better quality food.. Chicago Dog and Italian Beef are sooo so much better than Portillo's... read more

Haven't been to a buona beef in a while and we decided to stop. Service was fine, soft drinks tasted like they didnt have enough syrup going to them. Tried 3 different spigots. Got the Italian beef pizza and it was supposed to have sweet peppers as in the kind you'd get on an italian beef sandwich. Came with huge chunks of green pepper that was raw on it. Super greasy and I ordered a side italian pasta which was just a ditalini with giardiniera. Between the two I actually feel terrible, waaaaay too much grease read more

Buona - Sandwiches Near Me - Montgomery, Illinois

Buona Beef..... being an old Berwyn boy.... I remember when you had just one location and look at you now! The beef and combo sandwiches are as good now as I remember "back in the day". In the era of long lines... you do an excellent job of moving the cars right along to the drive through. As I'm writing this review my wife is reminding me that sometimes the beefs are really spicy and sometimes not. She isn't a fan of spicy and that inconsistency is why the 4 instead of 5 stars. read more

Never had an issue, been there multiple times. Burgers are pretty good. Decent service.

Very clean, excellent customer service and superb food! We're in town so of course, we're getting our fill of Italian beef :) Buona did not disappoint! The beef is so flavorful and the fries are yummy! My daughter got the pizza kids meal which even came with fries! We thought the prices were decent for the amount of food you received. read more

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The team at BuoyBeef in Montgomery are very responsive and super pros at their jobs. Always a positive experience.

Came out to Aurora to see the Christmas Festival of Lights and it was getting late and we were somewhat hungry and we ended up in this area after driving around. I had never heard of Buona and my friend asked if I wanted to come here or go to Sonic, and I chose Buona. If you are with a group of people and everyone wants a different meal, Buona has a menu that is a crowd pleaser. They have Italian Beef, Burgers, Chicken Sandwiches, and some Deli style sandwiches, Pizza, Salads and Pasta. I had their new Turkey sandwich and I would order it again. I also ordered a bowl of Chicken Vegetable soup and it was tasty as well. We took everything to go and ate in the car, because of Covid-19 restrictions, and we had everything we needed, even extra napkins. Counter service was friendly and on point. Would definitely return here if the opportunity arises in the future. read more

I've never had a desire to eat here because I thought they only specialized in italian beef considering the name, and if I'm going to eat italian beef I'm gonna do it right and hit up Portillo's. I was convinced by a friend that I had to give it a try and so I did. I went here last Thursday and it just so happens that every Thursday, all pizzas are $5. Nice! We ordered three pizzas, three drinks, and our total came out to about $25. Not bad for three people. You order your food up at the counter and like most fast-food fine-dining these days, you grab a seat and someone brings it out to you. As I waited, I looked around the restaurant and I perused the menu to find that they have deals, much like the $5 pizza deal, going on all week. They have a pretty large menu, to include but not limited to italian beef sandwiches. Shocking! The people sitting next to us ordered burgers and they were huge!....The burgers that is...not the people. The restaurant itself was pretty big for a fast food place. Very nice tables and chairs, as well as outdoor seating. It was also very clean. Employees were out on the floor often cleaning off tables, sweeping the floors, and maintaining the soda fountain area. They also have a drive-thru. Our food came out after about ten minutes. Not bad for a freshly made pizza. I ordered the supreme (without green peppers, ew) which is normally $7.75. It was pretty good! Lots of toppings, good blend of cheese, and well seasoned tomato sauce. I especially loved the portabello mushrooms. We also ordered the veggie pizza which came with huge chunks of artichoke. Very fresh, very tasty. Overall, we were pleased with the food. My only complaint about this place are the prices. The drinks and food are expensive. I probably wouldn't eat here unless I was specifically coming for one of the daily deals. $5 for an individual pizza is a great deal but $7.75, plus a drink...now I'm looking at over ten bucks for a fast food meal for a single person. I'm just not having that. read more

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This is my favorite spot for a delicious hot beef perfectly dipped with mozzarella and hot peppers! French fries always steaming hot and perfectly long tucked to the hilt in a tall bag. read more

Professional, courteous and attentive staff. My favorite Italian beef place! Love their salads, sausage and chicken and spinach protein bowl where I always order double chicken. A special shout out for always going the extra mile to Stephon and manager Peter. Please open a location in Naples Florida as their are no Italian beef restaurant there despite several thousands of Chicago snowbirds in the Naples area. read more

I never wanted to eat at Buona Beef because to be honest, I don't really love beef sandwiches. They are OK. I don't think I've ever actually ordered one though. I'm the worst Chicagoan/Italian there is. Anyhow, after reading Samantha B's review and learning there is way more than beef to this place, I decided to give it a shot. We stopped in during lunch but not after furiously googling coupons. There are tons available and although the guy wasn't able to scan it from my phone, he still honored it. It was good for $10 off $25. We ordered a panini, a sandwich, bowl of soup and a salad. That may be pricey on it's own but with the coupon, we paid less than $17 bucks! I ordered the turkey delicioso with avocado on a pretzel bun. Next time I would take off the mustard, it was pretty strong and avocado is enough to act as a condiment. We ordered the seasonal strawberry blueberry salad. I was unimpressed with this one. It was drowning in dressing at the bottom and just overall OK. I do like the goat cheese and almonds included but it wasn't enough to salvage. I wouldn't order again. They also have a rewards program that can be used on the app or through a traditional card but they haven't found a way to sync them together. There are tons of perks and you'll receive $5 off your next purchase just by signing up. I'll definitely be back to try other items on their menu! read more

Buona - Sandwiches Near Me - Montgomery, Illinois

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This place is awesome and as of late the quality at Bouna is better and more consistent than Portillo's(I'm 100% serious). Buona's beefs are amazing but on my last visit I did their pepper and egg combo, it's a traditional pepper, egg and cheese sandwich with an Italian sausage tossed in, I also added hot peppers, it was amazing! Also, anyone with kids needs to try Buona's kids menu, it's is by far the best kids menu around. My daughter went with half of a fresh made pizza, a cup of fruit which is huge and all fresh sliced fruit, didn't taste like fruit from a can, there was pineapple, oranges, mango and grapes in there and a kids drink is also included. The kids menu is honestly one of the best I have ever seen, so anyone tired of the normal kids menu options at most other places should give Buona a try. read more

What a fresh, healthy take on Italian! I am so sad that we do not have one of these in St. Louis. I was in Aurora for training, typed in Italian and Buona was the first entry. I was definitely thinking we were going to an independent restaurant and after a long day of driving I was thankful that Buona made deciding on the entrees easy. An order, pay, they bring the food to you and you get your own drinks kind of restaurant I don't consider this fast food. My mom and I decided to split a salad and a pizza, the pizzas were the perfect size for splitting or for a single person to have some extra to take home. The salad, had apples, walnuts, Gorgonzola and a delightful dressing that was just sweet enough. The pizza that we ordered was a veggie pizza low on onions and peppers high on artichokes, mushrooms, and black olives it was hot, melty, and delicious! Next time I am in the Chicago area Buona will be on my list! read more

Picked up the Fast 5 Beef dinner tonight. Great meal if you want a warm meal that feeds 5 for $20 (rounded) Drive thru is the best on a rainy cold evening wanting a warm dinner. Give it a try. By the way- they have other options like adding sausage to the beefs. read more

I'm liking it so far! Been here twice and food has been good. What I like is that it seems to offer way more than your usual drive thru place. And not just types of food, even ingredients!!!! Whoever heard of a drive thru spot that offered goat cheese?? Or pretzel buns?? YUMM:) One drawback I'll agree with others is that they do take long on your orders. So far I've had a NY strip steak sandwich and made it my own with goat cheese and on a pretzel bun, I've had the blueberry salad, and their chicken tenders and hot dogs for the kids and EVERYTHING has been really great tasting. Chicken tenders are really good actually. This place is right next to my kids gymnastics so I'll be here often!! read more

Buona - NY strip steak sandwich on a pretzel roll with provolone and goat cheese - Sandwiches Near Me - Montgomery, Illinois

Health food nuts, stay away. Come one, come all Fox Valley fans of artery clogging "upper crust fast food"! Buona Beef is now open in Montgomery, IL! I've been there once so far but I'm quite certain me and my deplorable eating habits will darken the door again soon. BB has OUTSTANDING Italian Beef sandwiches! That's what I usually get when I get a "hankering" (my Hoosier roots are showing) for great Italian Beef. But, they have many other items too. Check out their website and menu board. There will be something for everyone. I've had burgers at other BB locations and found them to be excellent. I've never had a bad anything at BB and although I've only been to the brand new Montgomery location once, I think it's a safe bet the rest of the entree's are equally as good. Give it a shot if you've never been. I suspect you'll be hooked too. read more

Buona - Sandwiches Near Me - Montgomery, Illinois

Got food about an hour ago, when we got home the pizza was missing, French fries were coated in salt, couldn't eat them, no ketchup provided. The grilled chicken sandwich was chewy. Never going here again! read more

Terrible ... don't waste your time or money. Don't use the app ... your food will be stone cold. Ordered a margarita pizza .. it might has well been frozen.. it was literally that cold. I used the Buona app.. waste of time .. either this pizza was meant for someone else or they decided to wait for 20 min before texting the order was ready. Between the soggy crust and the cold toppings I had to actually recook the pizza ... and even that didn't salvage it . you have definitely lost this customer. read more

Not sure if it was a one time thing or not, but we got the 7" Buona beef, and it was basically all bread & cheese. Barely any meat.. might as well go to portillos and wait a little longer. read more

First visit to this location but I've been to many others in the region. This location is a little different in the terms of the setup that I've seen before. Here, you're funneled to the checkout counter and then to seating. The food seems consistent with what I've had before. Had another Buona Beef 10" sandwich that was drenched in their sauce. Just the way that I worded it. However, after having it this way I will not do it again and just have the tips done instead. That is, unless you love to have goop all over your hands when you eat your sandwich. read more

Great beef sandwiches, hot dogs Chicago style, Great fries, service what more could you ask for in a sandwich shop. Staff deliver your food to your table and clean up when your done. read more

I have ordered food many times at this location. They have gotten my order wrong more than right. I requested that my panini include avocado and be cut in half and neither of those were included. My friend's beef and sausage combo sandwich did not include his gravy either. We were very disappointed since I paid extra for the avocado as well. They were not busy at all, so I do not understand why the order was not filled correctly. read more

Good old reliable BUona beef and now on our side of town! I usually go to a different location for work lunches and found this place not too long ago. It's a bit overshadowed by the Sonic next door, but who wants to sit in their car and eat when it's 10f outside? Clean place, lots of seating, will be back. read more

We go here often and food and service are both hit or miss, with in store experiences much more positive than drive through. Tonight I drove through and ordered an California BLT. The sandwich was not cut in half, the bread was super greasy, and the bacon was black. Did they do that because I wouldn't drive back in the rain? The fries were good as always. So in store, 5/5. Drive through 1/5. Not so buona. read more

I ordered two hot dogs, a buffalo chicken salad, a kids chicken strip meal and a cannoli. I live about 10 minutes away, I got home and my hot dogs were cold, my fries were cold and my cannoli was CRUSHED. I am not happy one bit. read more

Buona - Pretty sure this isn't what they're supposed to look like. - Sandwiches Near Me - Montgomery, Illinois