Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron is one of the most knowledgeable, honest, and kind people I've met. He ended up telling us…read morethat we could address the issue ourselves -- after others tried to upsell us. Great communication and on time as well. Highly recommended.

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

**Absolutely amazing!**…read more Riley Reed, I just have to say thank you, thank you, thank you! The floors look absolutely amazing. The guys were so thorough and did such an incredible job. My husband even pointed out things they fixed that the other company definitely did not like tacking down boards that had been causing squeaking. We couldn't be happier with how everything turned out. After two years, being able to finally unpack and enjoy our space is going to be so wonderful, especially with the holidays right around the corner. We were so impressed with their work that we plan to hire the same company to continue the flooring through our living room and dining room. Thank you again for doing such a beautiful, thorough job. We truly appreciate it more than you know!

I'm genuinely confused by the positive reviews because our experience has been incredibly…read morefrustrating. I've managed several renovations over the years, including projects remotely, and this has easily been one of the most disorganized and painful experiences I've dealt with. Our project has been ongoing since March, with seemingly endless delays and very little progress. I understand that insurance involvement can complicate timelines, and we've tried to be patient. However, we eventually signed paperwork agreeing to self-fund the project specifically to eliminate those obstacles and get the work completed. Despite that, the delays have continued. Communication and project management have been incredibly poor. The team has been consistently unresponsive, has confused our project with other jobs, and has repeatedly sent subcontractors to our home who either had no idea what they were supposed to be doing or arrived with a completely different understanding of the scope of work. Based on conversations with various people who have been in and out of our home, I've gotten the impression there may have been some internal management changes, which could explain the disconnect. Regardless of the reason, the lack of organization, communication, and accountability has been unacceptable. It genuinely feels like no one is overseeing the project, and we've been left to constantly follow up, clarify details, and coordinate work that should be managed by the company we're paying. Remediation is already a stressful process for homeowners, and the last thing anyone needs is a company that makes it significantly more difficult. After months of frustration, I cannot recommend this company and would strongly caution others against hiring them.

I requested a quote to get rid of mold in my attic. Their Yelp Profile says replies within 10…read moreminutes, but it took hours. The person that came out was super friendly, professional, and took much more time than the other 4 companies. He was very transparent on their work. But they lacked competitive cost. Dryworx was 890% more expensive than the most expensive of 4 other estimates!

We came home from a relaxing weekend trip only to discover a squishy kitchen floor. Water from a…read morelow and slow leak had seeped under our laminate flooring, causing the whole surface to swell and buckle, even displacing some cabinetry. A neighbor recommended calling DryWorx, they responded very quickly, sending out a tech right away to assess the damage. Then, over the next several days, two very professional technicians, Taylor and Casey, worked quickly and diligently to remove damaged flooring and cabinets. Project Manager Darrell kept us well-informed and was incredibly quick to respond to our questions and concerns. The service provided by DryWorx was exemplary in every way, from the efficiency and thoroughness of the work performed, to the outstanding communication and customer service. If--unfortunately--you ever have to deal with water damage, call DryWorx immediately!

Great team and very helpful during a tough time after an apartment fire. I highly recommend their…read moreservices, you will get excellent work done

Replace small roof over bay window and replace roof hatch skylight. All work well done for a…read morereasonable price. Very competent crew.

Our acrylic bathtub had a hairline crack we didn't know about and leaked through the second level…read moresubfloor down to the sheetrock below. While an extremely small job, they responded quickly. They carefully opened up the tile area around the tub--minimizing damage--and opened the ceiling below to run fans and test moisture levels. The whole experience was professional and white glove treatment all around (e.g., always removed shoes in the home, magically left no dust in the bathroom after cutting up the tile, and somehow trapped all the blown-in insulation). Grateful for their care, expertise, and willingness to engage in a small job. The tub wasn't covered under insurance, but they recommended another company for a warranty repair that did a great job. Overall very happy with their work. Honest, reliable, and though.

Do not trust this company they are all horrible people vultures!!!…read moreThey ripped us off!!!! Did not do work they charged for. Wouldn't give our money back they stole They did illegal work cut up electrical wires they where no suppose too in short they did more damage then the fire!!! Do not hire these vultures

Last week my family learned we had a broken pipe in the crawlspace beneath our house that had been…read moredumping filthy water out into the area for an unknown amount of time, and the state of things down there was bad. As I learned, the first step in dealing with the issue was finding a company for remediation services, and the plumbers I contacted recommended ServPlus to do the work. I called, and everyone I spoke to was professional and helpful, which I really appreciated as this was a stressful situation. They even happened to have someone in the area the day I called, so I quickly got a quote and was able to arrange a time for them to come out and do the work. I would like to give a special thanks to the team who showed up - Christian, Chase and Ian. They were on time, kept me updated about what was going on, and answered all my questions. I am very happy with my experience with ServPlus.

The staff at ServPlus made the job quick and stress free. Brittany picked up a sample of the…read morewater-damaged drywall, and on the next working day Christian and Annika came to remove damaged drywall and set up the fans for mitigation. I was glad that it happened so quickly and they were very professional. Thanks again to ServPlus!

Justin was really easy to communicate with vial email and text! We just needed 1/2" cut on our…read morecounter to get our new stove to fit. He put up plastic to reduce the amount of dust that comes from this messy but quick job. Before finding Polished Solutions it wasn't easy to find someone willing to do this. Justin did a great job!

Justin was very professional, and reasonably priced. My husband compromised our island quartz sub,…read morewith a magic easer sponge. He restored it to good as new, along with our kitchen counters and bathroom vanities. They look fantastic with our new faucets! Would absolutely recommend him.

My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.