Chris at Extra Space Storage in Charlotte was very flexible and responsive to our needs and helped…read moreus get to a very acceptable solution. Thank you!

Other reviews indicate: the rate rise is significant -…read moreagreed; the place is pristine - that's only the inside of the bldg. Outside, this stuff has been in the parking lot we use to access our 10x10 space for mos & even yrs. Multiple piles of plastic cigarette filters scattered throughout, plastic bags tossed, food containers cups & bottles... no responsibility shown whatsoever for upkeep, it's embarrassingly awful every time we pull up.

I had a such a fantastic experience renting a unit at All Season Storage Center in Monroe, NC…read more Scott , the owner, was incredibly welcoming and went above and beyond to help me figure out exactly what size unit I needed. The property is well-lit, clean, and the gated access gave me total peace of mind. Highly recommend! Thank you for such a wonderful experience and I will recommend you all the time! If you also need a rental truck, it's easy, affordable and effortless to rent, just call ahead of time. CynthiaB

Excellent storage facility!…read more I am impressed by how easy it was to set up the account. Moving in with my own code to get into the facility was simple, and spacious, with nice high ceiling units. There was a discount on the first 3 months which I appreciate. : Nothing

I HIGHLY RECOMMEND THIS PLACE! They are above and beyond…read morejust a basic storage unit. April at the front desk has been extremely helpful throughout our time at our Units. We are a small business that is in need of storage and a loading dock and now we have 5 units. Only small downfall is that they are pricy but your paying for locations for sure. If money is not a issue and you need storage don't think twice!

My initial experience with this storage facility was okay; however, my opinion changed due to the…read morerepeated phone calls and pressure to leave a review. Within approximately two months, my monthly storage rate increased from $140 to $200, which was a significant and unexpected increase. I was also repeatedly encouraged to leave a review and was told that, as a favor, a fee for one month would be waived in connection with providing a review. Given the timing of the rate increase and the continued pressure to submit a review, the entire experience left me very uncomfortable. The facility itself is clean and well maintained, but the tactics used to obtain customer reviews felt excessive and unprofessional. Customers should be able to leave feedback voluntarily without repeated phone calls, pressure, or feeling as though their rates or fees could somehow be connected to whether they provide a review. Unfortunately, what started as an acceptable experience ended on a very disappointing note.

All good things about my experience at Bee Safe Storage in Pineville--especially thanks to Miss…read moreRoslyn. Her customer service is absolutely top-notch. From the moment I checked in, she made me feel like more than just a customer--she makes you feel like family. She was incredibly thorough and professional when walking me through the setup process, and I felt completely at ease leaving both my personal information and my belongings in her care. What really stood out, though, was how personal she made the experience. When I came back the very next day to drop off another load, she saw me in passing and called me by name. That level of attention and warmth is rare and speaks volumes. Miss Roslyn is kind, patient, and clearly takes pride in what she does. It's more than just a job to her, and it shows. I truly appreciate how she went above and beyond to make the entire process smooth and welcoming. Highly recommend Bee Safe Storage--and if you get to work with Miss Roslyn, you're in GREAT hands.

I had to use All About Storage during a move and they were great! Always so helpful with…read moreeverything. Will use them again whenever I need them!!

Ms. Sam was very helpful and recommended what best fit my needs, would definitely be a returning.read more

What an asset to our community. I had to rent a lot to store my JEEP. The process to secure my…read morespace was seamless. Staff was extremely friendly, promptly followed up on my request and made it happen! They have a computerized gate accessed by personal code both upon entering and leaving the facility in addition to cameras; this makes me feel safe that my property is secure. They were up front about all cost, and even pro-rated the month since I didn't start the first. Extremely professional. I will be recommending their service to others.

First rented a climate controlled unit back on 2019 for our move from GA. We then rented another…read moreunit for my MIL when she moved to be near us. Now we are needing storage again, to include parking. This is the cleanest place EVER and the staff are warm and friendly and know how to listen to what the customer needs. It's not a chain storage facility at all. The manager keeps the facility very clean. Even the restrooms are so nice and clean.It is a gated property which makes us feel safe storing there. Local is the best. No thanks to the bug infested and non present staff at other big box facilities.

I would give this company zero stars if I could. Do not trust them with your belongings or your…read morefamily's move. My family was being relocated for renovations so they moved us out and back in. My apartment paid for the move and I truly believe they took advantage of that and could care less about the residents being we didn't pay ourselves. The move out seemed okay but this was my experience at move in. They took all of our large items apart when leaving but completely failed to put them back together at move-in. Worse, they lost the hardware and slats to my bed and broke a leg on the frame.They also completely lost the hardware from my brand-new baby crib that had never even been used. On top of the damage, we are missing multiple critical boxes and items: Bathroom box: Our ONLY bathroom box containing our shower curtains, rugs, picture frame and other essentials. Kitchen items: A box with our dish drying rack, oven mitts, and some pantry foods. Kids' items: A foldable toy chest filled with old and some brand-new toys my kids just received for their birthdays the month we moved. To make matters worse, the company is lying to dodge accountability. They claim we told the crew not to assemble the furniture. I wasn't even present, and my husband was at work, only arriving at the tail end of the move after coming to get the apartment keys. When he immediately noticed items were missing and questioned the movers, they claimed they would "check the truck and storage." My husband even had to point out that they were bringing in random items that belonged to other neighbors because the crew was so disorganized. When we filled out the damage form, they simply stated that their "crew records show everything was returned and nothing was damaged," and told us "there is nothing they can do." They are unprofessional, completely unaccountable, and left my family missing essential household items and toys for my children. I understand if I said our tvs and electronics and things like that were all messed up but these are small daily items and hardware for our beds so we can sleep comfortably. AVOID THIS COMPANY AT ALL COST!

From the first contact, Moving Ahead Services was professional and personable…read more The mover Brian and Yawan arrived on time, worked nonstop for 3 hours and were professional yet very friendly. It was worth hiring them to unload a 23 ft trailer in 3 hrs after a cross country move.

I selected this storage facility based on its location. Reserving a unit and getting through the…read morepaperwork was easy enough. Note: insurance is required - you either have to bring evidence of your own coverage or they will sign you up for the option they offer. The facility is clean and easy enough to navigate. My one complaint is that the elevators can be sketchy. I stopped by on a Sunday to take one load to my unit. It should have taken 15 minutes but it took 35 because one of the two elevators was down and the functioning one had a glitch and took forever to close. It was frustrating and there was no manager on site as it was a Sunday. A couple was there moving their items in and kept asking me how to get the elevator to work because they had the same problem. Not worth switching to another location but still annoying. Management: if you read this, please fix the elevators!

Do not like the way the main entrance to storage units is designed, and it would be nice for a…read morecheaper rate especially if you have been there for few years. The staff are professional and courteous. No other complaints at this time. 3/31/2023 We have been customers at this location for 13 years. My Wife had called to get prices for a bigger unit and we end up getting a double the size of our previous unit for a cheaper price. The top floor is not climate control, but you don't need it to be because in my opinion it is not too hot in the summer and not too cold in the winter. It is always pretty clean in the facility. They have motion lights that work well. Nicole is awesome.