I had a scheduled appointment to confirm my reservation of the storage unit I was looking to…read moresecure. I arrived a little early because I came ahead of the lunch rush and I wasn't sure where they were located. Initially I parked in street parking in front of the building. But when I got out the doors were all locked. So I parked on the side of the building. I saw lights on and assumed the door facing the office was where I should park. When I tried to open the door it too was locked. So I thought maybe they were giving a tour. I went back to my car to call. No one picked up the phone and I drove around but there was only one car in the parking lot and that belonged to a gentleman moving in boxes. So my guess was that Nono e was working. Lights on but no one was home. I received a call from them yesterday so they confirmed my appointment but it's unprofessional for no one to be there as a backup. So I left. This was very unprofessional. I wasted my lunch break coming here.

Do not go to Bee safe storage this place is not safe they will open your storage unit without your…read morepermission those locks they give have universal key and they will see what you storming and PRICE WILL CHANGE EVERY 6 MONTHS THIS PLACE NAME SHOULD BE ITS NOT SAFE STORAGE TOTALLY UNHAPPY

This by far is the worst place I have dealt with for storage. For those of you that do not know…read morethe air conditioning has been out in half the building since May and the people that visit the units weekly and know about this have been given half off their monthly rent. When my rent was raised in June. I was there last week and the air is still out. My items were starting to mold and their is a water leak going on as well, as some items were wet. The manager wanted me to come and show him the mold. He stated heat and water do not cause mold. Also, in my last review, I complained because people who are living in the storage units and I felt unsafe. Well the problem is worse. They have the all living in the part of the building where the air is working (Thank God!) After punching in my code a young lady tried to enter the building with me when the doors opened. I actually had words with the woman and advised her she would need to enter her own code to enter the building. She was not happy! Then when I am leaving the unit, another woman approaches carrying groceries and stated she lived there also. This is a very unsafe environment, and management doesn't seem to care. Do not rent from this place!

I had a good experience! I needed a short rental and everything went smoothly! Lucy was so helpful…read moreopening my account and Rick on closing it. Very quick response.

Good storage facility with a brand new climate controlled area. My only complaint is that the…read moreclimate controlled units are only accessible during limited hours (only open until 6pm during the week). Still, it is a much nicer place than most.

From the owner: South End Self Storage provides business and personal storage solutions in Charlotte, NC. We offer…read morestandard and temperature controlled storage rental options. Vehicle storage is available for cars, boats, RVs and more. Our Charlotte NC storage facility offers premiere features to suit your needs. Moving and packing supplies are also sold on-site. Visit our website to check out our available storage units in Charlotte NC. Our experts are happy to assist you!

I just wanted to take a sec to wrote this because I feel it's important to give credit where credit…read moreis due. I came into this location in immediate need of a storage unit, and having never had to secure one before, I had A LOT of questions. I also had a few criteria I really wanted for the location of my unit - I wanted to be as close to the security cameras and elevator entrance as possible, since I or my other teammates would sometimes have to come to the unit alone or late at night. Danielle patiently searched each floor in the computer to find units that fit my size specs, along with these other two main criteria, and found a few options. We went and looked at each one, and looked at the location in reference to the cameras for each unit. We found the right one and placed it on hold until the 1st of the month (today), so we could start the rental on a full month. On the 1st, I went back in and found that my needs had changed. Even though this caused her to do a little more work to edit the info in the computer, she was still super helpful and upbeat. After a little while, we found the perfect, bigger unit and got it keyed and ready to go! I am so thrilled to finally be able to move this stuff out of my home into a space where it can be organized and well kept. I really like that there are trashcans on each floor, easily accessible, and bathrooms on 2 levels as well. The office at this account is clean, welcoming and they even make popcorn on the weekends for their customers! So far, I'm really loving my experience with Morningstar!!

This facility is the best option in Uptown Charlotte. The building is extremely secure and safe…read more Customer service is outstanding! Danielle is the best! She was helpful and very knowledgeable. She made my move a whole lot easier and stress free.

Do not rent from them. I am a traveling hospice nurse and got into a horrific car accident been in…read morethe hospital since June. They couldn't wait to auction off all my belongings without having direct contact or concern about me. They sold everything I have and I have nothing.

I made a reservation for Saturday 8/26, paid the fees, but when I arrived my access code was…read moredenied. Called the office, called the other local PS offices, and the 1-877 number, got no answer. I left voicemails letting them know what was happening, no response. Even called all those same numbers today Mon 8/28 and no one answered. So, simply put, I never even got into the property to access my storage unit... Finally got some one on chat, which is a tiny logo in the bottom corner of their website, and Keith couldn't care less. Terrible service at all levels of this company.

After a snow fall, this location did not plow the property and it was full of ice where my unit was…read moreso I called several times since I came by transit. No one responded or came to check out the property. My friend who was helping me, fell twice which is on video tape yet still nothing from this company. I am outraged by this and will not use them after I finally move my stuff. They could not maintain the property for anyone's safety but has no problem taking your money.

The customer service is awful. They raise the rate constantly and not by a little. The employees…read moreare miserable and never stay long. That alone speaks volumes for this company! ​They say they have the right to raise rent monthly. I have stored elsewhere and never experie.ced all the negative Public Storage has to offer!! Go anywhere but Public Storage. NEVER AGAIN!!!