E 10th Street Charlotte, NC location: This place advertises great online deals, but I would avoid…read moreat all costs if you need to rent a space for more than 4 months. This place is a total scam and in less than year, I went from paying ~$80 a month to ~$198 a month. They say they "negotiate" monthly rent but it brings the cost down barely $15-20 a month. I was told if I scheduled a move out for a specific date, I needed to pay the monthly rent up front and for the 15+ days I wouldn't be in the unit, I would get that retroactively reimbursed. Called to confirm and they said that wasn't true, and it doesn't say that in the lease. Why was I told incorrect information over the phone then? A huge scam considering somone will likely move into that unit as soon as I move out so they will be getting double rent for a period of 15 days. I would rather sell all of my stuff next time instead of rent with Extra Space. Updating RE comment below from the business manager: it's clear they are only posting comments to "call this number" to make it look like they're trying to rectify the situation, when in reality this number takes me to the same customer service person that gave me the issue in the first place. Maybe send me a more accurate phone number if you're going to comment and make it look like you're trying to remedy the situation.

don't fall for their pricing, they will end up tripling what you pay for your unit over time- once…read moreyou've moved all of your stuff into a unit and it would be too inconvenient or impossible to move it out into a different storage facility. started with a rate of $70 in november 2025, after a few months it has increased to $109 in january 2026, and now they are upping the rate again (for the same unit our stuff has been in for less than a year) to $189 in july 2026. we were assured by the person we spoke to initially that the initial rate given is what we would be paying "for the rest of the year"- i guess they meant for 2025 (nice white lie for sales sake). but now it has almost tripled over 9 months- we are taking our stuff out of our unit before the next price increase a month from now and will reccomend that anyone we know NOT use extra space storage.

I've always preferred Morningstar to their competitor. They've consistently been cleaner, better…read moremaintained, and have stellar customer service. Their original location off of S. Tryon in Yorkmount had been acquired by "those who shall not be named" and the place has been going downhill ever since, so when I heard Morningstar was opening up in Southend I knew I had to switch back to the winning team. Sherry, the property manager, is fantastic. She made the leasing process incredibly smooth and has real pride in her property. You knew you were in good hands after talking with her. I toured the facilities and found them to be clean, very climate controlled (especially in this 90 degree weather), and easy to navigate. The day I turn in my keys to "the other guys" will be a happy day indeed. I seriously missed the quality and care of Morningstar.

My husband met with Belinda and we were very pleased with our experience at Morningstar Storage!…read moreShe was very professional and had excellent customer service. The moving truck is free to use which was very useful as we had bigger items we needed moved (bed, dresser, etc)

Door is constantly broken and cannot get in to retrieve or access my things in my storage unit…read more Recently drove down with a huge moving truck to come access my storage unit & the door was broken to get inside, there was no phone number to call, and no one was in the office Absolutely unacceptable. Please do not rent a storage unit here- you may never have access to it when you need it. Not sure why I am paying $70/month for. Storage unit I cannot access.

Charlene is very patient here show me the storages. Explaining the documents for me. The storage…read morespace is nice and clean.

First rented a climate controlled unit back on 2019 for our move from GA. We then rented another…read moreunit for my MIL when she moved to be near us. Now we are needing storage again, to include parking. This is the cleanest place EVER and the staff are warm and friendly and know how to listen to what the customer needs. It's not a chain storage facility at all. The manager keeps the facility very clean. Even the restrooms are so nice and clean.It is a gated property which makes us feel safe storing there. Local is the best. No thanks to the bug infested and non present staff at other big box facilities.

What an asset to our community. I had to rent a lot to store my JEEP. The process to secure my…read morespace was seamless. Staff was extremely friendly, promptly followed up on my request and made it happen! They have a computerized gate accessed by personal code both upon entering and leaving the facility in addition to cameras; this makes me feel safe that my property is secure. They were up front about all cost, and even pro-rated the month since I didn't start the first. Extremely professional. I will be recommending their service to others.

I'm very happy with Anchor self storage. Allen and Vickie are very helpful and they go over and…read morebeyond in helping with everything. Allen even tried to help me unload my truck. I have several types of units at Anchor self storage.

Excellently managed by super friendly people. Property is very clean and secure. Highly recommend!read more

I needed to change from one unit to a smaller one. Not only was the team helpful in allowing me to…read moremake the change in my schedule, they made sure to put the paperwork in order, so that the financing would transfer to the new unit in a timely manner. All this they do and much more with welcome conversation and understanding of the stress of moving and storage. You'll like these folk. And the facility is always clean and well maintained throughout the year.

Very easy process. Staff was friendly and we had no issues. She showed me each unit available…read moreand I was able to decide which was best for me. Thank you

Clean convenient and great owners. We used this facility a year and were very happy with the space…read moreand the price! Highly recommend.

Well I rented a unit because it was close to my house and also could process through the kiosk,…read morehowever I'm on day 4 without being able to access and no return phone call from 704 824 4511 which is stamped all over the customer service signs with 24 hour service. Ive been stuck with driving around with a truck full of belongings "hoping" someone else doesn't find them useful. And less $80.00 so I'm not to excited about finding another unit just yet. But I just may have too and then request a refund from the phone number that is not being answered...

Not a great deal of competence at this place. They're very slow moving. Management must be terrible…read morebecause there is more turnover than an apple dessert. I've hooked up more of my own trailers here than I ever should have. They can't seem to answer any questions- and if you don't have a storage unit, you'll wait 15 minute to get out of the place.

I felt compelled to leave a review about my experience here!…read more I just moved into the area from Florida with a 6x12 trailer. I was not familiar with this Uhaul location but its literally less than 5 minutes from where I will be staying. When I walked in I was greeted by JULIE who was at the service desk. As well as returning the trailer I also needed storage. Uhaul offered 1 free month of storage with my oneway rental (straight forward no strings attached) which was awesome! JULIE first set me up with my storage space and showed me the unit. She got me all checked in quickly and courteously. I had a spill in the trailer and told her after I emptied it would leave, wash it out and come back. She told me I could use their cleaning supplies and water hose, which even though I was staying so close, would save me a lot of aggravation. Pulling this trailer around, backing it up, turning etc, you have to be careful. So that was so convenient after having to unload a full trailer, by myself, in that heat! When I started unloading my things I realized the space I chose would be too small. I went back to JULIE who stopped what she was doing and made the change for me, still smiling, still genuinely courteous! She made the whole thing such an easy and pleasant experience! She really exemplifies "customer service", is friendly and a person any company would want to have as the face of their business! I hope she is appreciated by the manager/company and is rewarded for her efforts!!!