Rude as hell will never use there services, place is a dump and the woman who works there had an…read moreattitude from the moment we entered as well as when we called ahead for information. I'd rather pay the extra "penny" and go to a public storage then use this company. No wonder why they're not many penny pinchers anymore because they employ trash with no manners

Great place and so easy to work with. Jan makes it a simple and easy experience. It's an incredible…read morevalue and super convenient for me. I would highly recommend.

Moved with this company a few years ago, generally pretty good. So when I need to move agin…read morerecently, I asked them for a quote. Their price has basically increased for 50-100%, and the coordinator couldn't be less interested to give me a quote, not to mention offering an in home estimate.

I was contacted fairly quickly and talked to the inside manager who told me he would have one of…read moretwo people call me within the next one to two days to come look at my house and the situation haven't heard back from them yet been over a week will not do business with these folks

Fantastic job of moving our 3 bedroom 2 bathroom house 20 miles across town. So nice &…read moreknowledgeable.

I have moved 10 times in 13 years. Of those moves across various regions and distances, I have…read morecontracted 7 different moving companies. 485 movers is easily in my top 2 companies which have successfully moved my belongings with zero damage while greatly exceeding my expectations. Oleg and his partner were not only lighting fast while unpacking my fully stuffed POD, but they were also so careful and quiet that my 7 month old daughter didn't even stir from her nap. I am truly blown away by the speed, quality, and courtesy that these movers exhibited (on a Sunday morning no less) and honestly struggle to believe the negative reviews that have been left previously. Obviously, crews and customer experiences may vary but even so, I would happily contract 485 Movers again for my next moves considering the previous experiences I have had with other companies and the outstanding work of Oleg's crew that I had the pleasure of working with. I was told that we could expect our movers between 8 and 8:30 am. Oleg's crew arrived at 8:01 am and worked non-stop until the16 foot POD was empty. This only took 2 hours. I still can't figure out how they managed to accomplish this feat in 2 hours as this has averaged 6 hours in the past. Not a single mark on the walls. Not a single ding in my furniture. The crew also ensured that absolutely everything was located precisely where I wanted it and confirmed everything was properly placed before receiving payment. Really top notch service at a bargain price. As to the reviews which cite potential language barriers as an obstacle in a borderline racist tone: I speak English only. The mover's primary language was clearly not English but this did not present a single barrier or hinder their work in the least. Oleg just asked what/where each room was, then simply brought the labeled furniture/boxes to their respective rooms. I do not see how not speaking fluent and beautiful English would have improved this experience in any way at all. In fact, the worst movers I've had the displeasure of contracting with in the past (Boston Best Rate) spoke lovely English while also stealing about $1000 in personal property. TL;DR: Great and fast crew. 10/10 would hire again without question. Fluent English not required to move things carefully and quickly.

Rented a unit online on August 1, 2026. I never got access to it, and I never got a single person…read moreon the phone. Their own confirmation screen says the rental isn't complete until you call and speak to someone in the office, because only they can remove the lock on your unit. I called six times between August 7 and August 10. Every call went to voicemail. I went to the office three separate times during their posted hours, 10 AM to 2 PM on weekdays, and nobody was there. On the last visit the "Back at 10" sign was still hanging on the door at 10:30. I texted the office number and emailed the management company twice. Nothing came back. They called me exactly once, on August 5. I missed it. That was the only contact they ever made and they never tried again. $175 charged on day one for a unit I could never open. I ended up disputing the charge with my bank and renting somewhere else. If you rent here online, understand that you cannot get into your unit until a human unlocks it, and there may not be a human.

I'm from AZ and needed an emergency storage facility and came across Affordable Storage!!! The…read moremonthly price was great and Mary at the desk was very helpful I would recommend them to anyone. I used the storage locker for 8 months with zero issues Thanks again to Affordable Storage for their Services!!!

Not a great deal of competence at this place. They're very slow moving. Management must be terrible…read morebecause there is more turnover than an apple dessert. I've hooked up more of my own trailers here than I ever should have. They can't seem to answer any questions- and if you don't have a storage unit, you'll wait 15 minute to get out of the place.

I felt compelled to leave a review about my experience here!…read more I just moved into the area from Florida with a 6x12 trailer. I was not familiar with this Uhaul location but its literally less than 5 minutes from where I will be staying. When I walked in I was greeted by JULIE who was at the service desk. As well as returning the trailer I also needed storage. Uhaul offered 1 free month of storage with my oneway rental (straight forward no strings attached) which was awesome! JULIE first set me up with my storage space and showed me the unit. She got me all checked in quickly and courteously. I had a spill in the trailer and told her after I emptied it would leave, wash it out and come back. She told me I could use their cleaning supplies and water hose, which even though I was staying so close, would save me a lot of aggravation. Pulling this trailer around, backing it up, turning etc, you have to be careful. So that was so convenient after having to unload a full trailer, by myself, in that heat! When I started unloading my things I realized the space I chose would be too small. I went back to JULIE who stopped what she was doing and made the change for me, still smiling, still genuinely courteous! She made the whole thing such an easy and pleasant experience! She really exemplifies "customer service", is friendly and a person any company would want to have as the face of their business! I hope she is appreciated by the manager/company and is rewarded for her efforts!!!

5 stars: Perfect experience for my out of state move. Best rates, always professional and available…read morevia phone, text or email, all crew and management a pleasure to work with making a potentially stressful day as smooth and efficient as possible. Would absolutely call again. Thank you!

I have used this service before for junk removal. They did a great job. I was moving my elderly…read morebrother from Denver Colorado to Ft Mill South Carolina and needed help unloading on arrive in SC. this time. I was in contact with them on any changes and everything was set for 9:00 on Tuesday morning. Truck came in on a Monday afternoon and arrived at 9:00 Tuesday. But no Junk Hunks. I received a message that they would be there between 11 and 12:45. And I told them we needed to start and to call me before coming to see if we still needed them. We of course my son unloaded the whole truck by himself. I believe I should have received an apology and my deposit back. Not a happy customer and I will never use them again or suggest anyone use them. ​

I was a little nervous hiring the John Frank Moving Company, Charlotte- at first, as there were no…read moreYelp reviews yet. My hesitations quickly went away as I received prompt, up front responses to my questions and their price quotes had no hidden fees. When the movers arrived, they were very professional and courteous- yet quickly completed my move. I will definitely recommend anyone that needs help with moving, to call John Frank Moving Company, Charlotte!

Booked a in-town move from a house to a flat. Movers were professional and moved everything safely…read moreand efficiently. We ran into a issue with my washer not being able to be moved because of a water valve issue. I appreciate both movers being patient and honest while we tried to troubleshoot options or a workaround. Ultimate they were unable to move it but I appreciate them explaining to me why they couldnt. I had a lot of stuff ( an understatement really) but they were able to move everything within a four hour window no issue. I am giving 4 stars because my inital 11am appointment e was delayed by an hour twice due to a previous moving job; other than that I'd highly recommend John Frank Moving Company. *Note they did honor a $7 discount on the cash hourly rate for the delay. Thank you again!

Alisha, Was so helpful. Setting up my storage. I look…read moreforward doing business. In the future. I appreciate the great value.

Alisha is always so helpful and professional. The unit is not overpriced. And, location is easily…read moreaccessible.