This company quick to respond to my request. The men who moved me were polite and efficient. They…read morewere conscious of the time and moved quickly! Neat, careful and moved everything without damage! Don't be put off by the hourly rate! They incorporate the add-ons in that rate. You will not pay more. In the end you will pay less because they do not "ride the clock"

I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.

If you are looking for movers who are prompt, efficient, and great to work with, look no further…read more Moving can be stressful, and you always hear horror stories about moving companies. However, I can say with confidence that Firehouse Movers is a phenomenal company. Our move was smooth, and they were a tremendous help. I highly recommend them!

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

The movers were friendly, fast and professional. I needed a same day service and they were able to…read moreaccommodate for a fair price.

Have used this company before and it was a 5-star move. Called to see if they could move a bedroom…read moreto the office space and the office upstairs. They were here on time and did a very professional job will be using them in the future for other moves.

Fair prices, the guys all worked fast and kept everything safe during transit, and the…read morecommunication was very good between all of us. Would definitely recommend!

Everyone was nice. The manager was so kind during the schedule time! They are fast too! Highly…read morerecommended. Also good price

Brandon and his team were amazing. The booking process was super smooth and they handled a very…read morecrazy move with efficiency, flexibility, and grace. They were completely up front with pricing, no shadiness. In fact, they finished ahead of schedule and saved me a good chunk of money. Their rates were better than others quoted and they were kind, professional, and fast. All of our belongings were treated with great care. Awesome company; I will definitely use Black Ops for any future move and encourage others to do the same.

DO NOT USE BLACK OPS MOVING COMPANY!!! This was hands down…read morethe worst moving experience I've ever had. They completely destroyed my washing machine during the move. I watched them smash the machine coming down every stair in my home and it was completely damaged and unusable afterwards. When I tried to contact them to address the damage, they IGNORED every single one of my calls and emails. No apology, no accountability, no effort to make things right. It's beyond unprofessional! They took my money, damaged my property, and disappeared. Save yourself the headache and go with literally any other company!!!

Donald and his team were amazing and so easy to work with!! They did an incredible job on moving us…read moreinto our new home and everything was done so professionally. I would recommend this company to anyone I know that is in need of movers! Thank you, so much!!

We had the best experience with this company. Our move date changed multiple times due to issues…read morewith closing and Eva was so patient and kind during a really frustrating time. We had more to move than expected and they made sure everything was moved in the time period originally discussed. To top it off, they beat every quote we had received. Would absolutely use this company again!

Good job. Movers arrived on time. Everything made it safely. The two hour move was reasonably…read morepriced.

Had a terrible experience! Moved from a 3 bedroom home, minimal furniture, had 90% of boxes in…read moregarage and few by the door so it would be easy access for them. They didn't wrap multiple items chipped 2 dressers, dining room table, dining chairs, threw couch cushions into the back of the truck (damaged leather) and took 6 hours! When trying to get a hold of managment they ignored text, emails, and voicemails. Finally admitted they never used the movers they assigned that day. They did send someone out to fix items but was not the same. Very unprofessional will not use again.

On time- Huge when moving Called to confirm-Huge when…read moremoving Movers were respectful and very will organized. Also very respectful to our personal items. Only issue was that wasn't a big deal was pymnt - they don't take Cash - had to get permission for that. Credit card is a 3%surcharge which was never mentioned

I hired Black Tie Movers for a pack-and-move from Cleveland to Columbus, Ohio. What followed was a…read morepoorly planned, multi-day move that failed to meet even basic expectations. It was advertised as "Life Is a Highway", but by the end, I was left asking "What Hurts the Most?" and the answer was paying for wasted time, missed commitments, and an incomplete job. Friday: The crew arrived with no packing materials at all, not even tape, despite the order clearly being for a pack-and-move. They spent roughly four hours driving around trying to find supplies, time I was still charged for. Calls to two different managers went unanswered or returned. The agreed schedule was pack and load Friday, deliver Saturday. Instead, packing happened Friday, loading Saturday, and delivery was pushed to Sunday, giving next to no time for unpacking before Monday morning. Both my home and a storage unit were listed on the quote and discussed in advance. On Saturday, I was told they could not get everything from both locations, leaving items behind. I now have to rent my own truck and finish the move myself. To be fair, the movers themselves were young, friendly, and clearly trying their best. However, they were not trained to pack or properly protect items. It was obvious they were sent to move furniture and boxes, not perform a full pack-and-move. This is a management and planning failure, not a crew or attitude issue. This move involved poor preparation, missed commitments, wasted paid time, and an incomplete job. For a company marketing itself as a premium service, this experience was anything but. The price paid was well over the value of the service rendered.