I was very pleased with the piano tuning service. The technician Kym was professional and patient…read more I really appreciate her attention to details. She was very thorough and explained the process well, and she helps to keep my piano sounds fantastic now!

Kym tuned our 60+ year old, badly out of tune piano to perfection. She is professional, timely and…read morevery precise in her work. I highly recommend her.

Joseph was amazing! Very nice and willing to explain the entire process of tuning/repairing our…read morepiano. I will use him for all our piano needs from now on!

Joseph came over and worked on my Estonia Parlor Grand. It is about 15 years old and the felts…read moreneeded work (he did a 're-shape and decompression' - i.e. he sanded off the wear marks on the tips of the hammers and did with the pokey thing. I cannot really expressed how much this improved the sound. Here are a few impressions: the tone is smoother, and also more focussed. THe accents are very clear and defined without having to hit the key too hard. The soft parts are more singing and colorful. It is easier to bring out the voices. The leading voice is very clear and bell-like. I could just go on and on - as I play it I keep hearing more good qualities. I am working on an Impromtu by Schubert, a Chopin Ballade, and Beethoven's opus 109. It is like being a painter and being handed a pallette of bright pure colors, where before you had only a selection of dull and dark.

I have used Uriel before - he does magnificent work -- worthy the wait time to get the finished…read moreproduct. Well worth the price.

From the owner: For decades, master craftsman and piano restoration specialists at Uriel's Piano have amazed piano…read moreowners and dealers with their superior artistry, attention to detail, and professional customer service. Like great artists working in oil or paints, Uriel's Piano relishes working on the world's finest pianos. The fine carpenters and expert woodworkers at Uriel's Piano view all pianos that enter their facility as valuable instruments or heirlooms and consider it a privileged challenge to work on them.

Ashley does amazing work as she is very experienced & knowledgeable in her ability to focus until…read morethe piano resonates as intended from creation Her delightful personality & willingness to educate us on the various aspects of care for the baby grand.made our experience with her enriching

It was such a pleasure to watch her work. We had a Yamaha grand that we received as a present and…read morehadn't been tuned for 10 years! She patiently tuned each key and then meticulously cleaned the inside. She was communicative and easy to work with. Thanks so much!

I have scheduled a piano service with Burgess Piano Service. Although my service appointment is not…read morefor another few days, I am completely satisfied with the company's ability to respond quickly to customer requests. Based on the price estimates I've received, it sounds like Burgess Piano Service is extremely reasonable in terms of their service fees. I am absolutely confident that I will be writing another review in the upcoming days praising the company for their outstanding work. To be completely fair, I will include what I paid, length of overall service, and my (best) explanation of the work included. Very excited to have a Class-A technician. In my research, this family-owned company really is the best out there. *** Following Up: Burgess Piano Service has just finished servicing the piano. Bob Burgess found minor issues with the pedal and dampers and adjusted them very quickly. Next, he did a thorough piano tuning (better than I ever have in the past). My total cost was $135. I find this completely reasonable and hope my review helps other choose Burgess Piano Service in the future. Thanks again Bob ***

I have used Bob and BUrgess piano for years. This is one hell of a cool cat. Thank your Bob, for…read moreletting me sound as good as I can! A++++

He might be good at what he does, but he charges a pretty penny ($1000) and then he surprises you…read morewith extra charges later. Had work done, then when we wanted to pick up our piano, he charged us another $100 just to be able to retrieve our own piano. He is also erratic in his behavior. One minute he is charming, the next minute he is livid. He also takes an hour to answer a 5 min question. Very temperamental. And once he has your piano, he's got you. He holds your piano hostage till you do what he wants.

Service, value and communication was amazing. Will definitely call again for any piano needs.read more

I do not recommend Brandon. He came to me when I was looking for piano tuner on Dec. 2025, I…read morehad already booked one with another technician for the next day which was Christmas Eve for $185 but then timing was not working out well and he said he could come that day at 5 p.m. I agreed to that time. When I asked his price, He did not give me a price over the phone. Instead, hearing my player piano play over the phone while we talked, he said, "It sounds like you might need a bigger service - that would be for $385." I didn't agree with that diagnosis but I allowed him to come for that price to get my tuning done .- knowing he was $200 over the average price. The only price he quoted to me was the $385 without mentioning any other service.He came , sat down and did his thing without any commentary about my piano. After two hours he was finished and I I gave him my card for payment. However, he appears to be frustrated that the card did not process quickly and he left with my understanding that a receipt. would come in shortly which didn't happen. When I got my credit card statement, I saw he had charged me $709. without giving me a receipt at the time - saying his phone was too slow at processing it and he left. I protested the charge with Citi but he fought it with a bogus invoice or receipt that had my name at the top that he sent as his document, But... it had never been presented to me. He had never given that information to me. or explained anything about my piano. He just did his thing and took my card for payment but never showed me a balance because he said he couldn't get it finalized. I never got an invoice or receipt. This copy from Citi was the first I had seen of his prices - he had only quoted oe price to me verbally and I accepted that as his only price to come oit. I never agreed to a bigger service but maybe he didn't want to undertand that. I did accept the amount of $385 as it was the only price he had given me for my service. That was my complaint and the issue of my case. He then made up a bogus document that looked ;ike a receipt with my name at the top showing his charges and sent it to Citi. - forms documentation but it never was sent to me. The was the complaint. I never authorized the" bigger service" and never wanted or requested anything but a simple tuning. and he never made any comments as I expected about my piano. when he just did his own thing at the piano, About a week after he left., it was noticed that the tuning was not in tune. I reported it to him and he said sometimes it can change. I then had another technician come out and check it and they confirmed that it was not in tune. IT WAS NOT IN TUNE. He returned for his flashlight he had forgotten and HE TESTED THE TUNING, and confirmed that it was off. HE DIDN'T HAVE THE MONEY OR SUPPLIES TO FIX IT, SO.. I agreed TO GO WITH HIM AND PAID THE $40 for the supplies he needed to fix it. The issue is that he is unprofessional and untrustworthy. I wanted the amount of the overage he charge reversed. I also felt that he took advantage of me - an 80 year old woman - to upsell me on a service that I did not understand and he never tried to explain to me or demonstrate a need for. Yet he charged my card for three services - one that was never mentioned, which totaled $324.00 over and above the amount I had authorized to be charged. He was angry when I disputed the $324 extra charge and threatened me because of it .

TL;DR: Paid $1,450 for piano repairs, got ghosted for nearly two months, and only got my piano back…read moreafter involving the police. I'm writing this review to warn others about a deeply troubling experience with Brandon Lewis, owner of Perfect Pitch Piano. After years of routine piano tuning without issue, I hired Brandon in April 2025 to refurbish the keyboard action of our Boston Grand Piano. He quoted $1,450 for the job, took the keyboard to his workshop, and accepted a deposit. Brandon picked up the piano action on May 12, 2025, and promised to return it by May 16. What followed was a string of missed appointments, broken promises, and excuses ranging from medical issues to weather delays. Despite paying the full balance, the refurbished keyboard was never returned. Communication became sporadic and evasive, and attempts to resolve the issue were met with silence or further delays. After weeks of trying to recover the keyboard, I had no choice but to file a police report. In researching Brandon further, I discovered multiple prior reviews from other customers describing similar fraudulent behavior. I strongly recommend reviewing recent feedback from other clients on his Yelp page, where similar complaints--including one involving a Steinway piano action--suggest a troubling pattern, not an isolated incident. The detective assigned to the case attempted to contact Brandon multiple times using all the phone numbers on file, but received no response. It wasn't until the detective left a message stating that charges would be pressed and an arrest warrant issued that Brandon finally returned the call. After much back and forth, Brandon agreed to return the piano action. He claimed he had been hospitalized, that his phone was stolen, and that Apple took an extended time to restore his credentials--hence his lack of communication. Ultimately, Brandon returned the piano action on July 7, 2025--nearly two months after the original promised delivery date. Please do your due diligence and consider alternative providers. What began as a routine service turned into a time consuming and frustrating ordeal.

After a year in storage, our piano finally came home -- and my wife could not wait to play! The…read moreonly problem? It needed some serious tuning love. That's where Leon came in and absolutely saved the day! Not only did he offer same-day service, but he got everything done while my wife was out running errands -- so I got to surprise her with the most beautifully smooth, pitch-perfect piano she's ever played! The look on her face was priceless. What really sets Leon apart is how much he genuinely cares. He walked me through every single step of the tuning process, and as a bonus, even took a moment to give my sons a fun little lesson! How cool is that? If you need a piano tuner who is skilled, fast, friendly, and goes above and beyond, Leon is YOUR guy. 10/10 -- could not recommend him more highly!

I have a 1988 Yamaha Upright Piano and have played since I was 5 years old. It was a gift from my…read moreFather (who sadly passed away in 2005). I had not gotten it tuned since then and it was beginning to sound dull in both frequency and pitch. Leon took my call in the morning, scheduled same-day service and showed up promptly (15 minutes prior to his estimated 2 PM arrival time) at 1:45PM. Astute, talented, distinguished Gentleman with great conversational skills, tremendous and effortless ability, and an accomplished, respected, renowned pianist and professional tuner. Very reasonable per hour pricing. I was intrigued by the speed and efficiency of his technique as he patiently tuned each key with accuracy and precision in just under 90 minutes. I highly recommend him to anyone looking for a professional piano tuner.

Very kind, professional and easy to work with! Quick response time with a very good price.read more

These guys were awesome. Showed up on time. Quickly got my baby picked up and moved onto the truck…read more They made sure to secure it safely without scratches or any other damages. They were helpful to get me setup in my new home. Appreciate them very much!

Thomas did a great job! Fast and thorough. Great suggestions for how to make my old treasured piano…read moresound even better.

Thomas Woods with DFW Piano Tuning is wonderful. The work that he does is excellent. He is…read morefriendly, knowledgeable and seems to love what he does. He writes notes for himself each time he tunes my piano so that he know exactly what has been done and when to be able to compare year to year. He has given me a heads-up that we might need to expect to do a more in-depth tuning in x-number of years should we forget to tune regularly. SO, I got on his schedule for an annual tuning so I don't even have to enter a reminder on my Outlook! My favorite part of his visit is at the end of his tuning he plays my piano in a way that I cannot, with breadth and depth, highs and lows. It's the way my piano deserves to be played but sadly, isn't (by me anyway - LOL). DFW Piano Tuning's value is incredible. The cost of Thomas' tunings should really be higher (but let's not share that! ;-)). Oh...and being able to schedule on his website is also super convenient and efficient.