What an amazing experience!!! Timely responses, effective, efficient, lowest price I found after…read morecomparing 7 moving companies by $40 dollars and almost half the price for the one-time fee. Lorenzo and the other 2 guys that helped him were on time, and started right away. There was no wasting time. They busted their tail the whole time with no wasted time. I think it's the first time in about 15 moves I have had to make that nothing was scratched, damaged or broken. Not to mention the quote I got was dead on to what I had to pay. First time ever with a moving company. They were extremely professional and when done I felt I had experienced the most stress free move of my life all due to Lorenzo and his crew. I really can't express how impressed I was with the experience and would highly recommend using them for their next move. If I could give them a 100 out of 10 I would. Thank You Lorenzo and crew for making the move a tremendous success!!! Tom Chicoine

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!

This company quick to respond to my request. The men who moved me were polite and efficient. They…read morewere conscious of the time and moved quickly! Neat, careful and moved everything without damage! Don't be put off by the hourly rate! They incorporate the add-ons in that rate. You will not pay more. In the end you will pay less because they do not "ride the clock"

I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.

Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

I recently used this moving company (North Dallas location) and had an absolutely outstanding…read moreexperience from start to finish. Our movers, Drew and Caleb, were phenomenal! Incredibly helpful, professional, and handled all of our furniture and boxes with great care. They were also genuinely nice and polite, which made the whole day so much easier. I've moved several times and used multiple moving companies over the years, and this is hands down the best one I've ever used. I will absolutely be using them for all of my future moves. What really sets this company apart, beyond the amazing crew, is the price transparency. No surprise fees tacked on at the end, just honest, straightforward pricing. The entire process was seamless, from booking all the way through to the final box being moved in. I cannot recommend them enough. If you're looking for a moving company in the North Dallas area, look no further!

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

Wonderful and professional moving company! Very reasonable prices. Manager was very helpful and…read morekind - especially when our move date changed. Our move crew was friendly and helpful. They moved quickly and didn't dilly dally around. They packed our belongings carefully and took special precautions to make sure our valuables weren't broken. Would highly recommend this company to anyone moving. We hadn't moved in over 20+ years and Christy made our move seem seamless!!

Unfortunately, my experience with First Step Moving was extremely disappointing. I read all of the…read morereviews and we specifically went with this company because of the amazing reviews. Our experience was quite different. I understand that the owners of this company are not present for the moves so they may be unaware, but these movers seemed to be amateurs. After the move was completed, the movers left their trash on the curb of our home, including water bottles, and also left partially empty tea bottles inside the house. That alone showed a lack of professionalism and respect for a client's home. During the move, they spent time talking on their phones, which slowed the process down. Several items were also left behind at the original house, forcing us to travel back after the move was completed to retrieve them. Many pieces of furniture were not placed in the correct rooms, which caused additional frustration and ultimately required us to hire another set of hands to help reorganize and move items properly. There was also damage to our belongings. My daughter's $400 dollhouse was broken during the move, mirrors were not attached back to the bedroom sets, and the bed was not put together properly. In addition, multiple parts of our furniture were left at the old house. To make matters even more concerning, my wedding ring also went missing during the move. This entire situation created far more stress than relief on what was already a very demanding day. I explained that as we hired movers specifically to make moving large items easier and less stressful. Unfortunately, this experience was the complete opposite. I truly hope the company takes these concerns seriously and improves their professionalism, accountability, and care when handling customers' homes and belongings. The owner Kristy reached back out after I left a vm and she credited one hour due to certain complaints expressed but after the movers left, we found several other issues. Christine was absolutely amazing with scheduling the move but there has been no follow up since I've expressed several other concerns.

Dallas best of the best! I move about every two years and…read moreused multiple different movers. Upon hearing them from a friend, I've never looked back. Used their services twice now, I can't give them enough credit on how professional, caring, and quick service they provide. They're exactly what you expect from a moving company. Their rate may be a little higher than most competitors but you'll end up paying less overall. I saved $150 during my move since they finish faster than other competitors.

Good job. Movers arrived on time. Everything made it safely. The two hour move was reasonably…read morepriced.

These guys are beyond amazing! From the very beginning planning stages to the very end. The level…read moreof professionalism and care exceeds any expectation. I have used this company 2 times prior and they moved us again today...never disappointed!

If i was able to give this company 0 stars I would!!! The movers came to our house and yes they…read morewere friendly and played the part that they were so "professional" but the main guy that went over the agreement said that they covered 60 cents per pound in damage from moving furniture from my home to the truck and same for from truck to my new home. He continued to say that once on the truck the insurance would cover and damages up to $170,000 (never said only if the truck gets into an accident). I have or should I say had a 75 inch television that is not even a year old worth $2000. My fiancé had the TV wrapped in moving blankets and shrink wrapped because we were planning on moving it ourselves. When the movers were in my house they asked if the tv was going and I told them that our plan was to move it ourselves. The mover stated that he would be able to move tv even though it was not in a box because it was wrapped. I trusted his opinion since the whole time the movers stated that they move fine art work and million dollar homes all of the time. That was my first mistake!!!! When the movers arrived at the new home they placed all of the boxes in the designated rooms and placed the TV on top of a stone fireplace. (Again they are the "professionals" and have moved "million dollar homes") So I wasn't inspecting where they were placing anything. They packed up left and accepted a generous tip (even the owner Rusty whom I had no clue was the owner or I never would have tipped him) and left. When we unwrapped the television it was destroyed!! The screen was cracked and there was a huge crack on the back as well. Unfortunately by the time we saw the television was destroyed they were closed. As soon as they were open for business my fiancé called and explained the situation to the owners wife Katrina (the other owner). She was rude and her husband/owner/mover Rusty was in the background being just as rude. Refusing to take responsibility for what they did and said all they will pay is 60 cents per pound which would be approximately $45. Rusty blatantly lies and said that he never told us that if something happens to our belongings on the truck/during the move that it would be covered under insurance. My family moved from New York to Frisco Texas without one item being broken or even scratched yet Step by Step Moving and Delivery managed to destroy our 75 inch $2000 television not even 1 year old!!! Just know if you decide to choose Step by Step Moving and Delivery if your belongings are ruined, broken and destroyed you will not see a dime or if your lucky you will get $45 (which we did not want that's just a joke).

Excellent service Communication was very good. Multiple…read morestops in one day and was completed before night fall. Recommend using them

Eagle Movers was so great to work with! It's always stressful moving, but they made it simple and…read moreeasy. They were quick to respond and provided a reasonable quote for my move, and even got me on the schedule for the upcoming week. They were very careful with my belongings and were also fast and efficient. I will definitely use them again next time I move!

Donald and his team were amazing and so easy to work with!! They did an incredible job on moving us…read moreinto our new home and everything was done so professionally. I would recommend this company to anyone I know that is in need of movers! Thank you, so much!!

We had the best experience with this company. Our move date changed multiple times due to issues…read morewith closing and Eva was so patient and kind during a really frustrating time. We had more to move than expected and they made sure everything was moved in the time period originally discussed. To top it off, they beat every quote we had received. Would absolutely use this company again!

Good experience with the crew. 4 guys moving out of a 2 bdr apartment seems like overkill, but when…read moreyou have to walk 200 yards one way it makes for a long day. Crew was friendly and moved quickly. All in a good experience.

They were able to get our move done within the 2 hr minimum. Unfortunately after removing the wrap…read moreon the headboard (they didn't do) it was broken. I do appreciate their swiftness.