Last month, my parents decided to downsize, which meant moving 30 years' worth of stuff into a…read moresmaller apartment. Emotions were high, but the moving crew handled everything gently and respectfully. They took their time organizing items that needed to go to different places: the new apartment, a donation center, and a storage unit. They were kind enough to wipe down some old dusty furniture before loading it up, which my mom really appreciated. By the end of the day, the house was empty, my parents were relieved, and the movers helped my dad assemble a new bookshelf. Couldn't have asked for a better team.

I was in the process of transitioning my home into a rental property, so I needed to move out a…read morebunch of personal belongings but keep some furniture there for tenants. The movers took notes on which pieces stayed and which had to go. They methodically emptied my closets and helped rearrange the furniture I was leaving behind, making the place more presentable for new renters. Their attention to detail saved me from future headaches, and I managed to list the property right away!

This was a move for my elderly mom and it could not have gone more smoothly. These guys were…read morefriendly, helpful, efficient, and professional. And you cannot beat the rates with no hidden pricing. I would recommend these guys to anyone. Thank you for everything!!

I would not trust this moving company at all. They are not experienced in anything. They could not…read morewrap the TV properly and the box was broken and torn. When they put the TV back together, they screwed outside the box. My TV did not work. His offer for 4000 dollars TV was one hour (150 dollars) refund which he did not provide and close my account. They also ONLY moved less than half of my stuff in 4 hours and charged me 500 dollars. Absolutely ridiculous, unprofessional and full of lies.

Very professional, on time and wrapped and handled everything carefully. Would definitely…read morerecommend. This was our second time to use them.

I called them when my movers canceled on me, and not only were they so fast on communicating with…read moreme and getting me someone ASAP. But Andrew showed up to make things even quicker, and we got an entire trailer unpacked in under 2 hours. Cannot say enough good things about them and the people that work here. ANDREW is PHENOMENAL, and besides being just an awesome person, he works so hard to get the job done right. Will never use any other movers again, a pretty awesome team!

Daniel and his team moved my mom from one 55+ community to another across town and the entire…read moreprocess was fantastic! They arrived on time and hit the ground running. They carefully wrapped every single piece of furniture and were very respectful of mom's property. They were so wonderful to work with and the total was even less than the original quote! Will highly recommend this company and Daniel's team to everyone!

Phenomenal team to work with! They were extremely kind and efficient in moving my older parents!…read moreDaniel, Ryan, and team showed great professional. Highly recommend!!!

Professional, responsive, and great service. I would highly recommend for waste removal.read more

Excellent service, prompt, fair pricing and courteous...even for a small job! Would use again!…read more They even provided proof of pickup from the location that we won't be returning to. Well done guys!

Moving is STRESSFUL. This is a very hard job, and I'm grateful to have a a family owned and…read moreoperated company I can rely on to do it for me. I've used Wrightway 5 or 6 times...maybe more. All the moves were good to great. Communication is always great, and the teams are always on time and polite. I know when I move, things are going to get broken. I have insurance for that. If it's important, I move it myself. I appreciate the Wrightway team and will be booking another move soon!

Great company for your moving needs. On time, very organized. Have used them twice now. Same…read moreservice same great pricing. Will recommend them to others. Thanks again for a smooth moving experience!!!

Amazing company Better Business Bureau approved since 2011 .. highly recommend .. it kind of felt…read morelike my hand and my heart was held at the same time and I really feel comfortable with the first moment I spoke to sales person. I only have limited space to tell the good things so all I can say is amazing and thank you in the same sentence.

great experience! very professional movers. Cost exactly what we expected! Great Job!read more

I would not recommend Step-by-Step Moving & Delivery based on our experience…read more Last month, they moved my daughter's belongings from one house to another in Plano--a distance of less than one mile. We requested a crew of three movers, but they showed up with four. One of the crew members appeared to be very young and inexperienced, possibly under 17. Instead of helping move items efficiently, he spent a long time trying to dismantle a crib with a screwdriver. I politely suggested that they simply move the crib without taking it apart, since it would save time. Apparently, he didn't appreciate the suggestion and went to speak with the crew leader. To my surprise, the entire crew stopped working and refused to continue until I left my daughter's house. They claimed it was because of "liability," but they couldn't clearly explain what liability they were referring to. We ended up losing about 45 minutes before they finally resumed the move. The entire experience was very unprofessional. Before the job started, everyone was friendly, but once they began working, the pace was extremely slow. It often felt like they were moving one small item at a time instead of working efficiently. A four-person crew took nearly the entire day to move the contents of a four-bedroom house less than a mile away. Based on our experience, I cannot recommend Step-by-Step Moving & Delivery. If you're looking for movers who work efficiently and professionally, I would suggest considering other companies. This photo shows the moving crew standing around instead of working. We waited nearly 45 minutes while the job was at a standstill after I politely suggested a faster way to move a crib.

These guys are beyond amazing! From the very beginning planning stages to the very end. The level…read moreof professionalism and care exceeds any expectation. I have used this company 2 times prior and they moved us again today...never disappointed!