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    Black Tie Moving

    3.2 (285 reviews)
    Open Open 24 hours

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    Services - Black Tie Moving

    Junk pickup

    In-state moving

    Out-of-state moving

    1 More Service

    Self storage

    Black Tie Moving Photos

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    Recommended Reviews - Black Tie Moving

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    Reviews With Photos

    Broken lamp 2

    On Saturday, January 31, 2026, Black Tie Movers conducted my move. While the movers themselves were courteous and professional, my extreme dissatisfaction stems from the significant damage to multiple valuable household items during the move, and the subsequent, completely unacceptable lack of customer service and claims resolution process after the move. The damages include: a chipped bed frame with a missing peg, a broken socket on a standing floor lamp (rendering it unusable), a severed knob on my treadmill (creating a safety hazard), and a punctured bookcase with a missing peg. It's important to note that these items were expertly wrapped by Black Tie Movers' staff, not in customer-packed cartons, which makes any questions about "carton damage" irrelevant to my situation. Following the move, I have made over four persistent attempts to resolve these issues, primarily through my assigned representative, Noah. These attempts have been met with a frustrating pattern of unresponsiveness, contradictory information, and ultimately, a complete failure to initiate or confirm a claims process. Noah initially promised me a call from claims (which never happened). When I tried again, he claimed not to have received my calls. Out of desperation, I then contacted customer service, who immediately sent me back to Noah, stating that claims don't typically make outgoing calls - effectively trapping me in an unhelpful circle. After being redirected, Noah then requested photos on February 9th, promising to file a claim on my behalf. However, since then, there has been no communication, follow-up, or confirmation of any claim being filed. I am expressing extreme frustration and anger over this profound lack of accountability, the disregard for my belongings, and the completely unsatisfactory post-move customer support, especially given the significant cost of the service and the generous tip I provided. Furthermore, I find the online claims process to be a deterrent, with limitations on photo uploads and irrelevant questions about carton damage. As a return/repeat customer, I am particularly disappointed by this experience. I demand an immediate resolution and fair compensation for the damages to my property.

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    4 years ago

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    Dustin B.

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    4 months ago

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    11 days ago

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    8 months ago

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    1 year ago

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    Ellis I.

    Helpful 5
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    1 year ago

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    Ellis I.

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    10 months ago

    Helpful 2
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    2 years ago

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    Rachel B.

    Helpful 6
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    4 years ago

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    Dustin B.

    Helpful 1
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    1 year ago

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    Ellis I.

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    1 year ago

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    Ellis I.

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    2 years ago

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    Dustin B.

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    2 years ago

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    Dustin B.

    Helpful 1
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    2 years ago

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    Dustin B.

    Thank you so much Priscilla, we appreciate the review!

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    2 years ago

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    Dustin B.

    Hey Lee- thanks so much for the positive review!

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    4 years ago

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    Dustin B.

    Helpful 6
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    2 years ago

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    Dustin B.

    Thanks so much Dawn for leaving this review! We appreciate you.

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    2 years ago

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    Dustin B.

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    2 years ago

    Did a wonderful job. Strongly recommend having them come out the day before to pack and prep.

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    Dustin B.

    Thank you for the kind review Samantha!

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    1 year ago

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    5 years ago

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    5 years ago

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    2 years ago

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    Rachel B.

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    2 years ago

    Blacktie gave frequent updates before my move in date. They were on time and kept on task. I am happy with my move

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    Rachel B.

    Thank you for the five star review Joel!

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    2 years ago

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    Dustin B.

    Hey! Thanks so much for the five star review!

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    2 years ago

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    Dustin B.

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    3 years ago

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    Dustin B.

    Thank you so much for leaving this five star review ER!

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    2 years ago

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    Dustin B.

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    2 years ago

    They were amazing. Professional, friendly, and delivered everything promised. I would recommend them again and again.

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    Dustin B.

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    2 years ago

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    Dustin B.

    Hey Matthew, thanks so much for leaving this review! We appreciate you

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    2 years ago

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    Dustin B.

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    2 years ago

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    Dustin B.

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    2 years ago

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    Dustin B.

    Thank you so much for leaving this review Mary!

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    2 years ago

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    Dustin B.

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    4 years ago

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    Dustin B.

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    6 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    Page 1 of 8

    Ask the Community - Black Tie Moving

    I I am moving from one apartment to another within the same building. Could you pack for me and just move my stuff and then unpack at the new apartment?

    Of course.

    View All 2 Questions

    Review Highlights - Black Tie Moving

    Gallo and Anthony P helped pulled everything out of a storage unit that we needed stuff from.

    Mentioned in 3 reviews

    Read more highlights

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    CubeSmart Self Storage - CubeSmart Self Storage

    CubeSmart Self Storage

    (4 reviews)

    Way to treat Loyal customers of 5 years.The company changed the late fee on my contract without…read moreletting me know. It increased 5 times more than it was on my contract. When I asked this store why the late fee was different fro. my contract they said it was corporate policy nothing they could do about it. They told me the District Manager would get in touch with me today but she never did. At another cubesmart location the manager told me they have a clause in the contract that says they can change without my knowledge and its my problem not hers. A loyal customer of 5 years and two different units she refused to give me a waiver for late fee. They inconveniently has to change the door to my unit because they had to do a repair to the door. I received notice for that but never for a late fee. We also received steep increases in the actual rent price. Be prepared to pay double your initial rate at some point. Take your business elsewhere ! We will! They will reply to this review with a generic help email. I have already emailed them and nothing was settled. Do not be fooled by their response.Cubesmart will do nothing to help.

    I completed my storage unit purchase today with Tawana T., as she was extremely helpful and…read moreprofessional. She took me to my unit to show me how to work the locks and door. She lastly made it very easy and simple to finish the leasing process. I always appreciate excellent customer service, and Tawana T. delivered. Thank you again Tawana T.

    Black Tie Moving - movers - Updated May 2026

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